G Jones
This move has taken a long time due to solicitors on our behalf.Throughout the process Lucy Williams has been in contact constantly.We have found her most professional and approachable.... Read more
6th Dec 2024 (9 weeks ago)
K Evans
Very positive experience purchasing our house through West Wales properties. Lara Taylor was very helpful and kept us up to date along the way. Thank you!! X... Read more
Buyer
27th Nov 2024 (11 weeks ago)
H Ransome
Good experience all round. Helen was excellent at chasing things up and keeping updated. Thank you... Read more
23rd Nov 2024 (11 weeks ago)
A Stacey
My experience selling and purchasing a property through West Wales Properties was five star from my first meeting for a valuation with Amy to completing on both properties with Lara both from the saundersfoot office. In fact I dealt with numerous members of staff at West Wales Properties and everyone was professional and so easy to communicate with.
They go the extra mile working hard to match and find the most suitable clients wanting to buy your property, I had so many viewings on my property, I received regular updates also, so I was always aware of what was going on. I have used many estate agents in the past and West Wales are easily the best company I have ever used.
I am so happy with the brilliant service and highly recommend them if you want to buy or sell your property.
Thankyou everyone at West Wales Properties.... Read more
Seller
18th Nov 2024 (12 weeks ago)
P Edelstyn
Very smooth and professional service. Thank you.... Read more
29th Oct 2024 (15 weeks ago)
G Shaw
Lara has been an absolute pleasure to work with. We are purchasing a property through West Wales and from day one Lara has kept us fully up to date. Our own Estate Agents and Solicitors never updated us and didn't really seem to have a clue what was going on but Lara has been ringing around people constantly chasing things up and also helping to calm me down when it all got too much for me! As much as I'm glad the whole process is coming to an end I'll miss chatting with Lara as she really is such a lovely lady and knows how to make you feel better. Lara has gone way above her job role to help us out and I'll be forever grateful for the help and support she has given to us. I highly recommend West Wales and if we ever were to move house again they would be the first place I would go to. Thank you so much Lara. West Wales are lucky to have you! ??... Read more
Buyer
16th Aug 2024 (25 weeks ago)
A Blayney
Since the beginning of our time with wwps, we have had nothing but superb service,communication and committment. Helen has been dilligent, amiable and Professional throughout. A sense of family has always been my feeling in my dealings and am very pleased with business that we have carried out. will recommend highly to others.... Read more
14th Aug 2024 (5 mo. ago)
L Stuart
Take it all back what I said about estate agents. West wales property’s. Prefect.
Thankyou.... Read more
J Weston
As this was my first time selling a property and I was full of trepidation. Lara Taylor and Sean Griffiths made the whole experience very easy. I cannot thank them enough and would recommend
anyone to use West Wales Properties.... Read more
Seller
24th Jul 2024 (6 mo. ago)
N Tetlaw
West Wales Properties have been helping me sell a property on behalf of a family member. They have been very communicative throughout the marketing and I am being kept updated on the progress of the sale. I would highly recommend them.... Read more
Seller
28th Jun 2024 (7 mo. ago)
J burns
Helen at west wales.Tenby has been most helpful throughout out property sale with forthcoming information at regular intervals. Could not ask for more. Great job... Read more
Seller
21st Jun 2024 (7 mo. ago)
N Newell
My girlfriend and I have been viewing properties with a few different estate agents and without a doubt Lauren has been the most impressive. We have viewed 2 separate houses with Lauren and she had excellent knowledge on both and conducted herself in a professional yet very friendly manor which made the experience really pleasant for us. She is a great asset to your team. Big shout out to Lara as well, you have some great really great staff.... Read more
10th Jun 2024 (7 mo. ago)
G Thomas

The Tenby branch of West Wales Properties have been outstanding from start to finish. We cannot recommend them enough and will absolutely use them without hesitation if needed in future.
The customer service we received from the whole team has been top class, with special thanks to Amy at the beginning and throughout the viewings process keeping us up to date with any updates no matter how big or small, and would always reply to us practically any time of day. We really felt that she cared about us and our home.
Next, to Helen who then took over and handled our home once we were under offer. She is absolutely amazing. We would chase and pester her all the time when we really didn’t need to because she was always on the ball and ahead of things. Again we could tell that she really wanted to make sure everything went as smoothly as possible for us.
We can’t thank you both, and the office enough, and we are so glad it was you that sold our home and not the other agent.
Thank you all.... Read more
Seller
7th Jun 2024 (8 mo. ago)
S Butt
This Estate Agency is absolutely excellent. Helen could not have done more to help with our house purchase. She liaised with the seller and myself countless times resolving problems and even anticipating them, providing the solution before we even realised there could be a problem. The high quality service even extends after the completion of the sale. She is highly professional, cannot do enough for you and always with patience and a good sense of humour which you need to keep hold of when moving home. I would recommend West Wales Properties for buying or selling without reservation.... Read more
Buyer
25th Apr 2024 (9 mo. ago)
S Robson
Helen was excellent at keeping in touch and making sure I knew at every step what was happening.... Read more
10th Apr 2024 (10 mo. ago)
S Densham
We have just sold our house and bought a new property with West Wales properties. They were very professional and friendly from start to finish. I would like to thank Lauren and Helen who put up with all my phone calls and questions. We are busy settling in to our forever home thanks to these lovely ladies. Would highly recommend. Sarah... Read more
Seller
3rd Apr 2024 (10 mo. ago)
R (Dodger)
I have my cottage up for sale Helen Cox,based at Tenby and Pembroke branches. Has been absolutely fantastic. Would definitely recommend if you want to sell your home. Use West Wales estate agents.... Read more
Seller
27th Mar 2024 (10 mo. ago)
T Young
Have just completed the sale of my house with West Wales Properties.
It was dealt with professionally and efficiently. The girls in the offices have been fantastic. Helen, Amy, Lara have done a great job on keeping me updated at all times. Would definitely use you again. Thank you for all your help and kindness. Five star service ????... Read more
Seller
16th Mar 2024 (10 mo. ago)
Chris
We were pleased with the service we received from West Wales Properties. Many thanks to Helen and the team for their help and support with our sale, which was dealt with in a professional and friendly way.... Read more
Seller
14th Mar 2024 (10 mo. ago)
S Gore
We started with Anne and when she left, we had Lara. Both were amazing and the work and support they put in to our buying was second to none. Lara deserves a medal for her patience and persistence. We can't thank her enough for what she has done.
Thank you WWP. You have landed us our dream home.... Read more
Buyer
12th Mar 2024 (10 mo. ago)
cleggar
Very helpful at all stages, very happy with the service!... Read more
8th Mar 2024 (11 mo. ago)
A Connell
Having just bought a property with the help of West Wales Properties who I found to be super efficient and kept me up to date. So helpful and caring too. Would definitely recommend.... Read more
Buyer
7th Mar 2024 (11 mo. ago)
C peett
Lara at West Wales properties is extremely helpful and efficient. She could not have been nicer and more obliging and I would recommend her highly... Read more
26th Feb 2024 (11 mo. ago)
Telepen1
Very helpful, professional experience... Read more
7th Feb 2024 (1 year ago)
O Griffiths
Lara sold a property to us in Tenby as was brilliant throughout the whole process. If i was ever selling i would no doubt us West Wales Properties and Lara in particular. Great for any sellers to know how proactive they are chasing up solicitors and buyers which definitely made the sale go through a lot quicker... Read more
Buyer
19th Oct 2023 (1 year ago)
I have used West Wales Properties from both the buying and selling perspective and have been very happy with the services provided on both sides. I found Caroline and Martin to be very professional and supportive throughout the entire process and always responded to my queries promptly and effectively. I also appreciated their online 'Property file', which enabled me to keep up to date with viewers comments and offers etc. I would definitely recommend anyone to use West Wales Properties.... Read more
Seller
9th Oct 2023 (1 year ago)
I Taylor
Excellent service from the Pembroke and Tenby branch . I would recommend this company over and over . Very professional staff through start to completion . Namely Helen ,Lara and James . Thank you very much... Read more
10th Sep 2023 (1 year ago)
J Walsh
It took forever to sell the house thanks to Liz Truss but I felt like West Wales were trying for us and when we finally found a buyer the sale went through in record time. Lara was great, kept us well informed, negotiated well and closed the deal.... Read more
Seller
14th Aug 2023 (1 year ago)
S Peake
James was always very professional and fast in dealing with any queries I had. I would recommend using West Wales Properties. Thank you for you're help throughout the process. ????... Read more
25th Oct 2022 (2 years ago)
D Gardner
From the start of my discussions about selling my property with West Wales Properties I was impressed both by the professionalism and efficiency of Alison and the team and the range and quality of the selling tools and services that they offered. These initial impressions, which formed the basis of my decision to sell through them, were confirmed throughout the selling process which resulted in a swift and trouble free sale at a price that I was happy with. James Etheridge as Sales Negotiator was friendly and efficient and I felt supported and confident throughout. I would happily recommend West Wales Properties to anyone wanting to sell their property and will use them again in any future sales I might wish to make.... Read more
Seller
16th Sep 2022 (2 years ago)
J O'Dwyer
James provided a professional service with attention to detail. His manner was very polite and friendly and he was always contactable, to answer questions or resolve issues.... Read more
1st Sep 2022 (2 years ago)
M McGillivray
Extremely poor communication, the over promise and under deliver, customer service sucks. I can't believe it has been so difficult to spend an awful lot of money with them,
Want to sell your house? Try the butcher's, or the bakers, in fact anyone other than these clowns... Read more
Seller
19th Apr 2022 (2 years ago)
R merrix
Great estate agents. Lovely staff. Very efficient. Nothing too much trouble. Get back when you leave a message.... Read more
9th Nov 2021 (3 years ago)
C Kenniford
Branch: Pembroke, Harlech House, 5 Main Street
Sales (as a Vendor)
Postcode: SA72
Our recent experience of selling our property with west wales was extremely positive from start to finish they're very professional, helpful, honest and knowledgable
Emma Sue gave us a valuation of our property which was positive and we received an offer within 1-2 weeks of going on the market
Emma Sue was delightful to work with she prepared a highly professional viewing details and had a strong team to back her up who were always ready to show prospective buyers around our property.
I have no hesitation in recommending Emma sue and the team in Pembroke office to any prospective seller
Comment on agent fees
When the final Agent fee bill came we couldn’t fault it The price was good and we were more than happy to pay... Read more
Seller
14th Dec 2018 (6 years ago)
Sarah
We recently purchased a home through West Wales Properties, and we were so pleased with the level of communication and professionalism the agency provided. Everyone was so friendly, so helpful and always available to answer any queries we had via email or phone, informing us immediately of any changes or progress in the sale.
The whole team were wonderful and we cannot recommend them enough for first-time buyers, they made the whole process a lot more comfortable and their advice and expertise was always appreciated. Thank you to all!... Read more
Buyer
9th May 2018 (6 years ago)
E Lowde
Posted on bahelf of Sue Hill: Just to say Emma Lovett gave an excellent service , on behalf of West Wales. She listened and understood our situation as I was helping my relative , who had Alzheimers , sell his property. She kept us both informed and gave realistic, sensible advice and we received regular updates which was most helpful.... Read more
Seller
26th Mar 2018 (6 years ago)
M Cadogan
All I can say is an excellent service.
Thank you all.... Read more
5th Mar 2018 (6 years ago)
N Davies
They were all really helpful. They work well within a team and always had time to talk things over with me if I had any queries.
They supported me throughout the sale off my property which at times was stressful.
I dealt with the pembroke branch and I would like to say thank you to all of them.... Read more
Seller
13th Feb 2018 (6 years ago)
S Cochrane
Extremely disappointing service. Constantly undermined me as the seller. Reduced the price of my home to tens of thousands under true price without my knowledge to please others and achieve a sale even when similar or smaller properties were holding price in the same street. Eventually sold my property within the family. If you want to sell your property for a reasonable, fair price find another agent. This one will happily take your money for little or no service and leave you as another statistic.... Read more
Seller
28th Jan 2018 (7 years ago)
K Wordley
A very professional agent and all the staff spoke to me politely and in a friendly manner, as a person and not just a customer. Always kept me up to date with events by personal contact. Feedback on viewings was obtained and given to me promptly. I used their legal associates who were efficient and cost evective, who also kept me up to date with the progress of my sale. I would definitely recommend them and will use them again if I wish to sell in the future.... Read more
Seller
23rd Jan 2018 (7 years ago)
Brew_Up
I used West Wales Properties to sell my last property and to buy my new house. The team were very pro-active at finding viewers for my previous house and arranged appointment to suit me. They were very good at finding me properties to look at that suited my needs They were always helpful and friendly whenever I had a query. They made the who process a lot easier for me and I cant thank them enough for all there help.... Read more
Seller
19th Apr 2017 (7 years ago)
I Williams
Kept informed throughout the process and would highly recommended the services of the whole Team. Thanks Ladies!... Read more
K higgs
From the initial viewing your staff were very helpful as well as being knowledgeable regarding any local issues and possible pitfalls to be aware of,the whole process was well managed with every request for additional viewing or measuring being dealt with promptly and courteously.... Read more