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HouseWorth
© GetAgent Limited 2025
- John Francis - Pembroke
John Francis - Pembroke
Closes at 5:30pm
55 Main Street, SA71 4DA
John Francis boasts a legacy of over 150 years that extends across a large network in West Wales. We understand the complexities of the property market and are here to provide support every step of the way. Our town centre branches are interconnected, ensuring wide-ranging promotion of your property.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
John Francis - Pembroke Reviews (102)
Have you used this agent?
97%
3%
0%
0%
0%
All (102)
Seller (49)
Buyer (24)
Landlord (0)
Tenant (0)
General (29)
H Smith
Excellent service from the Pembroke team, thank you very much.
20th May 2025 (22 days ago)
L Butler
Massive thank you Haydn and the team at John Francis, helped me with buying my first property and went above and beyond to support me throughout the process. Can’t recommend them enough ????????
Buyer
16th May 2025 (26 days ago)
Anonymous Homeseller
Great service. Good communication and support when needed.
Seller
28th Feb 2025 (15 weeks ago)
J Griff
Many thanks to John Francis Estate Agents, Sara and Haydn, for helping us sell our house. I was kept up to date with every step. I highly recommend them. Even a few hiccups along the way, Sara especially was at the end of the phone whenever I needed something and always did her best to solve the problem.
Seller
24th Oct 2024 (7 mo. ago)
L McCutcheon
We recently bought our home in Pembroke through John Francis and the service was excellent. Sara and Haydn were helpful and went that extra mile to make the process as smooth and speedy as possible. The company and team in Pembroke have integrity which is not a word we would normally use to describe estate agents. Highly recommended by us.
Buyer
16th Oct 2024 (7 mo. ago)
G Tisdale
The whole team are lovely people who will help with every aspect of the process
Thanks
4th Oct 2024 (8 mo. ago)
J Hiscock
A big thank you to Haydn and Sara. Both carried our, rather lengthy, sale through in a very professional manner (although I had to prise the vodka bottle from Sara occasionally).
steve
Seller
18th Sep 2024 (8 mo. ago)
C wilcox
As a first time buyer Sara at John Francis was a god send. Always had time for my questions and went above and beyond answering any query that I had and making the whole process go smoothly. Perfect service from start to finish.
Buyer
5th Sep 2024 (9 mo. ago)
Sanz
Many thanks to John Francis Estate Agents, especially Sara and Haydn, for helping us sell our house. Everything went smoothly and exceptionally quickly and we were kept up to date with every step. I highly recommend them.
Seller
5th Sep 2024 (9 mo. ago)
L rose
Thank you so much for all of your help, we are so happy with our first home ????????????
4th Sep 2024 (9 mo. ago)
R Bradley
Great company to deal with when buying your first home
Sara, Nathan were every helpful throughout the process. We can not say a bad word about them.
I would recommend the Pembroke team to friends
Thank you
Buyer
30th Jul 2024 (10 mo. ago)
C Francis
Every step of both the selling and purchase experience was a positive, professional and pleasant one. Not words generally associated with estate agents but John Francis ( Pembroke Branch) were amazing. Haydn & Sara looked after every detail and went over and above to make sure things happened seamlessly.
I would highly recommend using this branch of the John Francis family.
My only ‘wish’ is the owners of the company would reward the hard working team with a suitably decorated branch. For those looking to sell or buy first impressions really do count in the house selling game. Come on guys - get some paint out! Stop letting this great Team down with poor maintenance of your own property.
Sara & Haydn - thank you so much!
Seller
18th Jul 2024 (10 mo. ago)
S Gibbs
Sara has been amazing all throughout our house search, we was desperate to find somewhere and all throughout she was incredible helping us find the right house for us, highly recommend Sara if your looking to buy! Thank you for helping us find our first home.
Buyer
4th Jul 2024 (11 mo. ago)
M Thorne-Williams
Myself and my partner have recently bought our first house through John Francis, Pembroke. The John Francis team, in-particularly Haydn and Sara, were fantastic throughout the whole process. Nothing was ever too much, and they were always available to answer any questions or concerns. As first time buyers, we were quite nervous about the whole process. But the team at John Francis made our first buying process a lot less stressful and a lot more enjoyable! A huge thank you to Haydn and the rest of the team for their help and support!
Buyer
9th May 2024 (1 year ago)
L Lynch
Can't thank the team at John Francis in Pembroke enough for all their help with the purchase of our new home. Haydn, Nathan and Sara was always approachable and willing to help. Sara has literally been our life saver at making this all go ahead, nothing was to much trouble for her and she was definitely on the ball for chasing things up and getting things moving forward with what seemed like a never ending process with one thing or another with our mortgage process. We honestly believe without her and her constant communication with all involved we wouldn't have completed with our purchase, we honestly can't thank her enough.
It was a pleasure having Sara with us on our journey who was such a big part of our process to completion.
Highly recommend all at John Francis and can't wait to do more business in the future.
Buyer
8th May 2024 (1 year ago)
K Dangler
Recently put my property on the Market with John Francis, Pembroke and immediately had a stream of viewers. Both Sara and Nathan professionally presented the property to the various buyers resulting in a number of offers being received. The property was quickly sold in just a few months and at an satisfactory price. Sara was fun to work with and Nathan impressed in view of his young age.
Seller
18th Apr 2024 (1 year ago)
S brayford
Sara has been a dream to work with. She was approachable, knowledgeable and really supportive through the whole process. I highly recommend John Francis and the lovely new home gift I received just was such an above and beyond service. Thank you for helping me find my home.
Buyer
19th Mar 2024 (1 year ago)
J Lewis
I was relocating to Pembrokeshire from Cardiff. I had looked at several properties with Sara although none were suitable. Sara would always let me know if anything suitable came to market and nothing was an inconvenience for her. The property I purchased eventually was listed with several estate agents - as I had such an excellent experience with Sara I purchased the property using Sara and team as I thought they throughly deserved the sale. Sara is relaxed and professional , excellent local knowledge and a real asset to John Francis.
Buyer
1st Mar 2024 (1 year ago)
P Jones
Most helpful people to mention Sara and nathan who were more than helpful and guided me through a stressful time.I would highly recommend John Frances for their friendly and professional manner.
25th Jan 2024 (1 year ago)
J Gamlin
We cannot speak highly enough of the staff at John Francis Pembroke. They were highly professional from beginning to end of selling our property. Nothing was too much trouble any problems were dealt with promptly and efficiently by Sara and if she was not in the office by either Haydn or latterly by Nathan.We felt that they went above and beyond what would be expected we are very grateful.
Seller
9th Jan 2024 (1 year ago)
Rachel
The team at John Francis Pembroke were welcoming as soon as we walked through the door putting us at ease. As first time buyers they guided us through the process and were in constant contact with us via phone and email. Big thanks to Sara Jones who dealt personally with our very stressful situation and went above and beyond in contacting parties to help speed everything along. We were never brushed off at any point and to that we are very grateful. We are so happy we are in the home we set our eyes on and anyone looking for an estate agent in the area I would highly reccomend John Francis.
Buyer
18th Oct 2023 (1 year ago)
M Owen
As first time buyers sara made us feel at ease and clearly guided us through each step of the buying process
Buyer
12th Oct 2023 (1 year ago)
C Davies
Hadyn and Sara were amazing. Sale all done in 7 weeks. Thank you.
Seller
26th Sep 2023 (1 year ago)
B Coleman
I wholeheartedly recommend the exceptional team at John Francis Pembroke! Our journey included both selling our previous home and purchasing our current property with them.
Through the ups and downs, including a previous sale falling through, Sara's dedication shone. From experiencing a sale that fell through, to Sara scheduling over 10 viewings in 48 hours and successfully re-selling the house during the second viewing, and even navigating through an extremely challenging solicitor, we honestly couldn't have managed it without her! The team is incredibly proactive, and we can't praise them enough for their assistance, professionalism, and support throughout the entire process. Thank you, Sara and Haydn!
Seller
28th Aug 2023 (1 year ago)
K Lewis
Sara and the team were nothing but helpful throughout the whole process and helped to make it as less stressful as possible! The team were always on hand to answer any queries and the customer service and support was amazing. Thank you for making our house buying process as smooth as possible!
Buyer
29th Jul 2023 (1 year ago)
S Aldridge
Hayden and Sara were terrific. They were always ready to help with anything necessary to get the deal done. Friendly and efficient agents who I can highly recommend.
7th Jul 2023 (1 year ago)
J davies
The team in Pembroke looked after me whilst selling my late mothers house.
From start to finish they were very professional, helpful, caring and efficient.
They kept me informed of every little thing and they undoubtedly helped us through a very emotional situation.
I cannot thank them enough anyone wanting the personal touch I would highly recommend using this agency.
Seller
14th Jun 2023 (1 year ago)
N brunton
Bought my first house through John Francis and they were brilliant from start to finish. Kind and welcoming service, no hesitation in recommending to others. Big shout out to Sara who helped me through everything, couldn't have done it without her !! Also a big thank you to Haydn!
Buyer
18th May 2023 (2 years ago)
A Rees
Having used John Francis to sell our property I can highly recommend their services. From the initial valuation, we knew we would be in good hands.
House viewings were conducted at our preferred availability and full feedback was received instantly. The whole team supported all of our queries throughout the process. Thank you to the Pembroke team at John Francis.
Seller
18th May 2023 (2 years ago)
Anonymous Homeseller
From start to finish the Pembroke team at John Francis have been fantastic. Viewings and offers were seamless and completed with constant communication. The team supported us through a long sales process due to the chain involved and kept us in the loop at all times.
All of the team are super friendly and approachable and always happy to help.
Would 100% recommend them and would use them again. Thank you Team.
Seller
14th Apr 2023 (2 years ago)
R White
John Francis Pembroke recently sold a property for me. Haydn, Liz and rest of the team provided a great service.
Haydn knows the local property market like the back of his hand and puts a strong emphasis on client care. His standard of service was excellent.
Liz provided faultless client service - she kept me updated at all stages, was very responsive and was always helpful with any queries I had.
In summary, Haydn and Liz combined strong knowledge of the local property market, a robust understanding of the conveyancing process along with excellent client care. They always pick up the phone with anything requiring discussion rather than hiding behind email. Most importantly, they are genuinely nice people to deal with.
JF Pembroke was recommended to me a few years ago and they then sold a property for me in 2021. The strength of service ensured I came back to them to sort another sale in 2022. It goes without saying that if selling any property in future I would want them involved. I will also continue to recommend them to others.
Seller
16th Dec 2022 (2 years ago)
C Barnikel
Just sold a property in Pembroke and got excellent support from the John Francis team.
Recommended.
Seller
13th Nov 2022 (2 years ago)
M Graaf
Fantastic service from all the team at John Francis, Pembroke. Very knowledgeable and professional at all times. A real pleasure to deal with an estate agent that has integrity and honesty. Highly recommend.!!
12th Sep 2022 (2 years ago)
D Hughes
On behalf of my family and myself I would like to to say a huge thank you to all the the team at John Francis Pembroke. Anne, Haydn, Helen and especially Liz went above and beyond to make the sale of our one bedroom flat happen. We had been renting it out for the last 8 years after living there for 6 ourselves. The value of the flat had dropped due to the financial crash in 2008 and we had waited patiently for the value to creep back up in order to at least redeem the mortgage. We were not overly fond of renting it out as, getting a decent tenant is pot luck and people don’t realize there are a lot of hidden costs involved. We put the property up for sale with John Francis Pembroke a couple of years ago, and as demand for property in Pembrokeshire rose we received and accepted an offer in January of this year. Liz was generally our main point of contact and was always the other end of the phone for any queries we had. Even when they were so busy and unable to take my phone call, you could guarantee a call back before the end of the day. There were many times that Liz would have to play the role of a second solicitor too as the buyers conveyancer was less than good at communicating and at generally doing their job. This meant that she and the rest of the team would spend a lot of time trying to get through to the buyer’s solicitor just to get me a update and it was never too much trouble. I'm not sure if it hadn't of been for the constant communication of Liz and Anne with the buyer and their solicitor that things would have gone to plan. If for whatever reason Liz was unavailable, either Anne, Haydn or Helen were there to pick up where she had left off no problem at all. They all put the same amount of time and effort, if not more, into selling this small, low priced property as they would have a £1,000,000 estate home. They have no idea how much we appreciate what they have done for us. We cannot thank you all enough. A special mention and thank you to Anne, who prior to this sale going ahead had kept in regular contact with us in regards to viewings and feedback. Viewings early on were made difficult for her as there was a tenant living at the property, so they needed to be arranged in advance as well as communicating directly with the tenant . However as always nothing was too much trouble. Again a special thank you to Liz, we don’t know what we would have done without you!
Dan, Kirsty and Family
Seller
17th May 2022 (3 years ago)
Nianudd
They sold the property on behalf of my grandmother. She had already moved up to Cardiff, so it was I that was dealing with them. I cannot express how incredibly good they were through the entire process.
They were excellent about keeping in touch, and kept us more informed than our own solicitors.
Seller
21st Mar 2022 (3 years ago)
E EEdwards
Excellent service, very helpful staff.
Would definitely recommend them to everyone
9th Mar 2022 (3 years ago)
S Hay
I used John Francis Pembroke recently to sell a property in Pembroke Dock. I was very happy and impressed with the service I received. Liz was extremely thorough and proactive throughout the whole process and I couldn’t recommend her highly enough. Thanks again Liz and the team!
Seller
7th Feb 2022 (3 years ago)
garethrees100
Great service, kept me up to date throughout the selling process and helpful with queries.
Seller
4th Feb 2022 (3 years ago)
J Farrelly
Fab communication from Liz @ John Francis Pembroke, it wasn’t the quickest purchase due to solicitors but Liz kept us up to date all the way through!! ????
Buyer
2nd Feb 2022 (3 years ago)
J edmonds
From start to finish John Francis Pembroke office were excellent, listening and responding to my requirements, communicating clearly and promptly and working hard to bring the purchase to a good conclusion.
Buyer
17th Jan 2022 (3 years ago)
S Halfpennys
They were the vendor's agent, but were most helpful to me also to help get the purchase completed
Buyer
14th Jan 2022 (3 years ago)
R Clark
A big thanks to the team at Pembroke from the initial valuation and advice from Hayden right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process.
We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience.
Many thanks
Andrew Bell and Rachael Clark
Seller
12th Jan 2022 (3 years ago)
P Fraser
All members of staff that dealt with our case worked above and beyond to get us into our property before Christmas. They made it their priority to get all relevant information back to us so we could get onto it asap. I had my baby in August and the agents made everything as stress free as possible.
Couldn’t fault Anne or Liz or our fantastic mortgage advisor Aron!
Thank you all so much????
Buyer
5th Jan 2022 (3 years ago)
O phillips
Great people always helpful. Managed to help me through my problems with solicitors and buyers. Always responsive to emails and phonecalls. Especially good as I was working away from home most of the sale.
Seller
25th Nov 2021 (3 years ago)
D Mcknight
I would highly recommend John Francis, they were professional and friendly through the whole process and explained everything fully and kept us informed at every stage through the process.
21st Sep 2021 (3 years ago)
J Maggs
From start to finish all members of the team that we dealt with were patient, knowledgeable and courteous. Communication/updates were regular and detailed. Excellent service and a great company to work with.
14th Sep 2021 (3 years ago)
P cooper
Very helpful and reassuring. Answered questions quickly and efficiently
16th Aug 2021 (3 years ago)
J James
John Francis staff were all fantastic in every aspect of our house sale.
Seller
16th Aug 2021 (3 years ago)
M Jones
Great advice, service and professionalism. Hayden took care of his staff during the pandemic which we thought was excellent.
14th Aug 2021 (3 years ago)
T Inder
I was a distance seller but they kept me informed every step of the way. Great service
Seller
31st Jul 2021 (3 years ago)
M Scourfield
John Francis Pembroke recently sold a property for us. From the initial valuation through to viewings and negotiations, the team in Pembroke Office were fantastic! Big thanks to Haydn and Liz for the personal touch, very much appreciated and will definitely use JF Pembroke again!
Seller
15th Jul 2021 (3 years ago)
I Kennedy
I would like to thank Liz Arthur
in particular for putting up with me
and for listening to all my moaning
and changing my mind but Liz did it
with her usual charm and professional manner. I think she’s
an asset to the John Francis group.
Also not forgetting Helen and a gentleman I spoke to I believe he
Is the manager.
Once again thanks for putting up
with me.
12th Jul 2021 (3 years ago)
S Blow
we're so pleased with the Pembroke office, they went above and beyond to help us especially when our chain collapsed they had things back up and running within 24hours and resolved the whole situation within 48hours. they really helped ease a stressful situation and constant contact/ re assurance. we're that pleased by their customer service we're using them to sell our second property which they have already found a buyer for.
Seller
25th May 2021 (4 years ago)
S Purdy
I was guided through the whole property sale experience by competant and caring staff who really know their job. Highly recommend, 5 star agents
Seller
12th Apr 2021 (4 years ago)
M MBIFM
Liz and the team were great to deal with, very friendly and efficient, wouldn't hesitate to recommend them for your estate agent requirements.
9th Apr 2021 (4 years ago)
P Knowles
Having recently sold our property with John Francis, Pembroke, we would not hesitate to recommend them in the future. From start to finish we were fortunate to receive a very friendly, personal and professional service. A special thank you to Liz, who went that extra mile to help at every opportunity. A brilliant team - you should be proud of yourselves - well done !!! Keep up the good work.
Seller
25th Mar 2021 (4 years ago)
N Dominy
Very good agents, professional but still with a nice personal touch
18th Mar 2021 (4 years ago)
C Wilson
All through a long process the staff at John Francis Pembroke were helpful. We always felt we could ring them for support along the way. Helen Noden was especially professional and responsive to some awkward moments with our solicitor. Thankyou.
25th Feb 2021 (4 years ago)
M George
Had a viewing on flat with one of their agents, very professional and helpful service and covid safe
7th Feb 2021 (4 years ago)
C Rowbotham
First class service from the first meeting with Haydon, that clearly knows his job, through too sale. All staff members I dealt with had a clear goal, friendly, professional and great with communication. My sale was a second home, not living local, they went over and above their duty for me. I would highly recommend John Francis Pembroke for your house sale.
Chris Hereford
Seller
2nd Feb 2021 (4 years ago)
S Brunskill
John Frances, Pembroke, were fantastic from start to finish.
Really helpful, down to earth and got the job done!
We were on the market with 2 agents before settling with John frances,
They were always there to answer any questions or queries we had and were always in contact, keeping us up to date with there progress in selling our house.
They were actually cheaper than other estate agents in the area and 100% better.
Can’t recommend them enough.
Haydn & Liz - THANK YOU.
Seller
28th Jan 2021 (4 years ago)
L cook
Sold my house with the Pembroke branch. They were excellent throughout, kept me updated and got things done. Would definitely recommend. Haydn is a fantastic agent 5 star branch.
Seller
28th Jan 2021 (4 years ago)
C Hankin
John Francis in Pembroke were very professional during the selling of our property. They managed to sell our home to a genuine buyer within one week compared to the previous agency that we were with for over a year and had 2 failed sales. Hydn & Liz were excellent to deal with, very friendly and professional.
Seller
28th Jan 2021 (4 years ago)
D Wilson
John Francis pembroke were excellent agents when they recently sold our bungalow , being proactive at all times, even during the difficult time of lockdown in Wales, they kept us informed and up to date on any developments concerning the sale. Our new neighbor's have also commented on how helpful Haydn and his team have been, saying Haydn was a very professional and personable young man.
We would definitely recommend John Francis.
Mr & Mrs Wilson
Seller
28th Jan 2021 (4 years ago)
M James
Comfortable experience from start to finish, the whole team at John Francis played their part in putting our interests first and achieving the goal in selling our property. No pressure, Valuation was a mutual agreement and not dictated. The team made us feel at ease and took the viewings off our hands, proactive in obtaining feedback and quick to inform us. Good Communication throughout the sale, without doubt the bridge between Sellers, Buyers and Solicitors. Products and Services were explained to us but understanding where they were not required. Overall, staying local was a good decision with positive outcome. Well Done John Francis.
Seller
27th Jan 2021 (4 years ago)
T Bott
Having had dealings with several estate agents in Pembrokeshire over the last few years these people are the best :)
12th Nov 2020 (4 years ago)
C Inseal
Thank you to all the team in the Pembroke branch for a stress and hassle free service, so glad I chose John Francis Pembroke ????????
6th Nov 2020 (4 years ago)
C Richards
We sold my late Mothers house through John Francis and I'd like to say it was a pleasure to do business with them.
Everything went smoothly and they were very helpful with any questions or concerns I had. If I ever need another Estate agent they would be on top of my list.
Thanks guys it was a pleasure.
Seller
21st Aug 2020 (4 years ago)
S Cav
I have just bought a house through John Francis and the Pembroke team, what a joy. Very professional, very friendly team who kept me informed and up to date all the way through. With their help I managed to complete the purchase in under seven weeks.
Buyer
16th Aug 2020 (4 years ago)
G Philips
Excellent service from the team at John Francis Pembroke. Efficient, good comms and a Quick sale. Always in touch to keep you updated. cheers guys
Seller
14th Aug 2020 (4 years ago)
D Doona
Very friendly staff, helpful and efficient. They gave what felt like a very personal service and put a lot of effort into selling my property. I would definitely use them again.
Seller
3rd Jan 2020 (5 years ago)
O Sayers
We used the Pembroke office for selling our house in the area. No complaints at all. Prompt, helpful and friendly whenever anything was needed and got us a fair price.
Seller
17th Dec 2019 (5 years ago)
A 1962
Excellent, efficient and friendly service throughout. Kept me informed and updated at all stages in the sale of my holiday chalet which progressed to completion without a hitch
Seller
6th Dec 2019 (5 years ago)
D Jones
Seamlessly professional, efficient, accommodating and friendly.
Thank you to all at John Francis, Pembroke for making the sale of our property an enjoyable experience.
Seller
6th Dec 2019 (5 years ago)
I Toohey
The Pembroke office provided a truly professional service throughout our sale, whilst still retaining a friendly, helpful and accessible approach to their clients. The team were still going above and beyond, in playing their part on a very tense final exchange and completion day.
Seller
2nd Dec 2019 (5 years ago)
M Bowen
Made selling my house easy. Everyone at the pembroke office was so helpful and professional and kept me updated at every step. Highly Recommended
Seller
1st Dec 2019 (5 years ago)
L Vincent
Friendly and satisfactory service throughout
26th Nov 2019 (5 years ago)
K Harries
I received five star service from the staff at John Francis, Pembroke from start to finish. I was extremely impressed by their commitment, professionalism and customer care. I can't recommend them highly enough and shall take this opportunity to thank them for looking after me so marvellously. Warmest wishes, Kathryn
2nd Oct 2019 (5 years ago)
T oleary
Maia at the Pembroke office was very helpful and despite the best efforts of the solicitors to thwart us, she worked hard all day to resolve the problem. We were pleased with communication, advice and help. We were not even her client, but we would recommend the Pembroke office to anyone needing a professional and friendly service.
16th Sep 2019 (5 years ago)
I Jones
The staff at John Francis have been wonderful, they are friendly and efficient. Always happy to help on the phone and when we have called into the office. We would have no hesitation in recommending their services to others.
19th Aug 2019 (5 years ago)
R Hill
We have used John Francis for a property purchase in the past and on this occasion for the sale of a property. As before the team are 100% reliable and professional and certainly get the job done without giving us any concern whatsoever. We only wish they could conduct the whole transaction without us having to engage a solicitor because we know that would be efficiency at its best. Thank you John Francis!!
Seller
29th Jul 2019 (5 years ago)
I Scott
Very friendly and efficient service. I highly recommend John Francis Pembroke to anyone buying or selling property in the area
25th Jul 2019 (5 years ago)
S jones
Did exactly what it said on the tin. Some legal and technical delays but not the fault of estate agent.
8th Jun 2019 (6 years ago)
E german
I would like to say having had recent dealings with John Francis of Pembroke, they were very helpful and informative on a house purchase that we did. Would recommend highly. Brian and Eileen German.
Buyer
8th Jun 2019 (6 years ago)
L Rosa
Liz & Maia were brilliant throughout my whole buying experience. Regularly kept in touch with progress & helped with everything i needed them too. Highly recommend Pembroke branch
Buyer
22nd May 2019 (6 years ago)
N Morgan
Fantastic experience selling with John Francis Pembroke, the team was outstanding from day 1 to the very end,
The service provided was second to none, the communication was impeccable throughout the entire process with all viewings arranged to suit our requirements and accompanied with honest feed back from each,
I would 100% recommend John Francis Pembroke and definitely use them again.
Thank you Haydn, Kate, Liz and Maia.
Neal Morgan
Seller
3rd May 2019 (6 years ago)
R Floyd
A wonderful and supportive team, proactive at dealing with difficult issues, handling them them very
efficiently. Richard and Mary
25th Apr 2019 (6 years ago)
A Evans
We sold our home with John Francis Pembroke and they were amazing.Helping us through any issues nothing was left for us to worry about we always had plenty of notice for viewings and feedback was consistent and honest.We found them to be a very confident and professional company and we had offers within the first few weeks and have found the sale process smooth and stress free and with Mia a constant supporrt we can not recomend them enough. Thank you.
Seller
13th Feb 2019 (6 years ago)
S Morgan
Really helpful person showed us around our selection of properties to view. Nothing was too much trouble.
11th Jan 2019 (6 years ago)
P Davies
We bought a property with John Francis pembroke, completed today with complete efficiency. Haydn, Liz, Kate and Maya kept me up to date with everything throughout the whole procedure. Thank you all.
Buyer
4th Jan 2019 (6 years ago)
S Carrington
Liz and Kate were so, so helpful and always there to help to get us through the purchasing process
Buyer
28th Nov 2018 (6 years ago)
N Jones
Liz and team fantastic would buy and sell with them anytime. Not pushy or hard sell just a lovely experience.
Seller
27th Nov 2018 (6 years ago)
L Skone
I recently sold my property with John Francis. There were a number of issues along the way which weren’t the fault of the agents. However Liz and Hayden kept me informed at all times and were able to assist with resolving the problems and liaise with the other parties in the chain to ensure the sale eventually went through successfully. I fully would recommend their services.
Seller
13th Nov 2018 (6 years ago)
C Wood
Polite and helpful staff in the Pembroke office made the process of buying a house very easy.
Buyer
9th Nov 2018 (6 years ago)
B Taylor
Recently purchased through them. They could not do be more helpful and went the extra mile to secure my purchase. Very polite and helpful staff as well. Would definately purchase or sell with them in the future.
Buyer
2nd Nov 2018 (6 years ago)
S Day
I have used John Francis Pembroke several times over the years and always had excellent service from Haydn, Liz and the team.
1st Nov 2018 (6 years ago)
S Brabon
Excellent attentive service. Sold in 3 office hours, out in 5 weeks!
Seller
25th Oct 2018 (6 years ago)
L Sharratt
We explained to Liz what we were looking for and how much we had to spend. She spent quite some while looking through the properties for sale that met our requirements and speaking to the owners, arranging viewings and then taking us around. Liz exceeded our expectations in every way, professional, efficient and friendly. We would highly recommend the agency
24th Oct 2018 (6 years ago)
L Phillips
Our experience was faultless, from beginning to end we couldn’t fault the help, support and professionalism that we had been afforded, to all involved we cannot thank you enough.
2nd Jun 2018 (7 years ago)
P fwe
Sold my house through the Pembroke office Great service and sale price. Highly recommended ... Thanks very much....
Seller
9th Mar 2018 (7 years ago)
C Hay
Sold our property through the Pembroke office. The valuation and marketing was spot on. Liz and Linda in the office were more than helpful in fact I would say they went over and above what I normally would expect. I would highly recommend ????
Seller
17th Jan 2018 (7 years ago)
M Bell
We sold our house with the Pembroke office, all staff we’re very helpful, the sale price we had matched the valuation. Would highly recommend.
Seller
17th Jan 2018 (7 years ago)
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