Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025
  1. Home
  2. William H Brown - Downham Market
William H Brown - Downham Market Logo

William H Brown - Downham Market

Opens tomorrow at 9:00am
2 Market Place, PE38 9DE
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Downham Market team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Downham Market Reviews (190)

Have you used this agent?
  1. 88% 5/5 Stars
    88%
  2. 6% 4/5 Stars
    6%
  3. 2% 3/5 Stars
    2%
  4. 1% 2/5 Stars
    1%
  5. 3% 1/5 Stars
    3%
All (190)
Seller (19)
Buyer (24)
Landlord (32)
Tenant (44)
General (71)

N waring

5/5 Stars
Jacub and Sophie were really helpful at helping find the right property for us. All questions and concerns were answered almost instantly, we are both very happy with the service provided. Thank you guys keep up the good work... Read more
28th Oct 2024 (15 weeks ago)

A Barham

5/5 Stars
I can't recommend Downham branch enough. Super friendly and helpful team. Jakub was the one helping me to find my new home and he was absolutely amazing! Super thoughtful, great communication and so kind. I will be forever grateful for all help and understanding.... Read more
10th Oct 2024 (18 weeks ago)

M Leeson

5/5 Stars
Sending a great big 5 star review to Jakub and Sophie for their dedication and professionalism . Since we sent in our first email we have been fully involved in our journey to move in to our new property despite minor issues we have faced. Jakub especially has done his upmost to see we are where we want to be and we can't thank him enough. What a great employee! We have communicated via telephone and email over the last 6 weeks and we have always been greeted with enthusiasm and positivity no matter the question. This is top quality customer service .I will highly recommend Jakub and Sophie in the future to anyone who asks.... Read more
16th Sep 2024 (21 weeks ago)

D rees

5/5 Stars
Me and my partner just moved into our first house together, it was a hard process due to our age and where we were located but william h brown were amazing especially Jakub and Sophie, They were in contact with us and helping us find a solution every day, and were amazing at answering all of our questions, would 100% recommend them... Read more
Buyer
16th Sep 2024 (21 weeks ago)

C Chaanvi

5/5 Stars
Sophie Hennells helped us with the needed documentation on priority. She went above and beyond to help us out of hours. A really professional service and would reach to William H Brown, Downham Market for all our future requirements.... Read more
5th Sep 2024 (23 weeks ago)

B Ben

5/5 Stars
I experienced great difficulty in finding a suitable property, but with the invaluable help of Sophie and Jakub, I was able to secure a wonderful rental. Thank you very much!... Read more
Tenant
22nd Aug 2024 (25 weeks ago)

C Argyroudi

5/5 Stars
I highly recommend Jakub to anyone looking for a rental property. His dedication, professionalism, and local knowledge made the entire experience enjoyable and stress-free. He suggested to view a fantastic apartment. He even took the time to take me to the train station, as I was new to the area. He was always quick to respond to my calls and emails, which made me feel confident and well-informed throughout the process.... Read more
17th Aug 2024 (25 weeks ago)

H England

5/5 Stars
I had a great experience with Jakub from the letting team at Downham Market. Although I found a property elsewhere, he did the most he could to help me find a property with my situation by regularly updating and informing me of properties which would suit me. It’s greatly appreciated for his time and efforts.... Read more
16th Aug 2024 (26 weeks ago)

M Heil

5/5 Stars
Thanks for all the help! And a big shoutout to Jakub for being a massive help in getting me sorted with my letting property. ????????... Read more
Landlord
15th Aug 2024 (5 mo. ago)

V Moriarty

5/5 Stars
Best estate agent I have ever used. Professional from start to finish. The Lettings Team of Sophie and Jakub are superb. I can thoroughly recommend them.... Read more
Landlord
14th Aug 2024 (5 mo. ago)

S Rutterford

4/5 Stars
Myself and my husband were homeless living with family after a no fault eviction after 12 years renting when we saw our now bungalow on Rightmove we rang WH BROWN and as soon as Jakub picked up the phone we knew we were in excellent hands. Jakub and Sophie both led us gently through the brutal rental market as it is now and very luckily they helped us secure our bungalow. We cannot thank them enough for their kindness, professionalism, patience when all the form filling online was so daunting and not easy and above all their care and kindness shone through. We would highly recommend anyone to use their services. The only negative point and we would have given 5 stars in the review otherwise was the rubbish "Welcome to your new property box" and not having enough full knowledge of the property on viewing to answer questions in the 15 min appt. Thank you once again Jakub and Sophie for saving us from homelessness we will be forever grateful. Sarah and Tony Rutterford... Read more
Tenant
23rd Jul 2024 (6 mo. ago)

J arnold

5/5 Stars
Lucy helped us with buying our first home and could’ve have made it any more stress free! We had a great experience with everyone at William h brown and would recommend to any one!... Read more
Buyer
19th Jul 2024 (6 mo. ago)

CDonBeat

5/5 Stars
Brilliant service across the board, Jakub and Sophie have made everything so easy for our move and gone above and beyond helping out even once we’ve moved in - I cannot recommend them more if you looking to rent a place in or around the area!... Read more
Tenant
5th Jul 2024 (7 mo. ago)

M Waters

5/5 Stars
Just wanted to post a quick review of Lucy, she helped us and kept us up to date every step of the way, helping with getting enquiries moving along faster and getting our moving date secured asap. Great experience for us at first time buyers.... Read more
Buyer
2nd Jul 2024 (7 mo. ago)

A Keers

5/5 Stars
What a fantastic service from Start to finish! Sophie and Jakub are the dream team at William H Brown, from a last minute viewing recommended by Jakub, to Sophie meeting me at the property to show me around at a late hour it was brilliant! The process was so smooth and easy to the credit of Sophie and Jakub they kept me informed every step of the way and even down to minute details and paperwork. I 100% would recommend Sophie and Jakub every time!... Read more
21st Jun 2024 (7 mo. ago)

Anonymous Tenant

5/5 Stars
Jakub has helped me out a lot with the whole look out and process of finding a property to rent. Him and Sophie was great help and made everything nice and clear for me.... Read more
Tenant
11th Jun 2024 (8 mo. ago)

J brown

5/5 Stars
Incredibly friendly and professional staff, felt like I was in good hands with them... Read more
10th Jun 2024 (8 mo. ago)

J Nicholls

5/5 Stars
From the first time I met Sophie she has been nothing but friendly and highly professional and knowledgeable. She was able to see that I was dealing with an emotional situation and has been exactly as I would want any agent to be - patient, honest, reliable and humorous! I’m looking forward to a long relationship with William H Brown as they manage our property for us.... Read more
Landlord
7th Jun 2024 (8 mo. ago)

C Spalding

5/5 Stars
Apologies it’s about 6 weeks late (been busy settling in!) but just wanted to leave a review saying a big thank you to William h brown downham market and specifically Charlie for helping us to purchase our dream first home! The welcome pack we received was also a lovely touch and we really appreciated it! - Charlotte and Ross :)... Read more
Buyer
11th May 2024 (9 mo. ago)

C Herridge

5/5 Stars
The most helpful, friendly and knowledgable staff. The sale of my house proved to be a little emotional at times and with it being the first house I have sold, I was completely clueless. The staff at WHBrown sold my house with 1 month of it going on the market at a time of year I have always been told can be difficult to sell. They supported me through-out, kept me up to date and informed at all times giving me solid advise that helped me along the way. They have consistently been there for questions if I needed them too. I would highly recommend using these guys in downham market!! Thankyou all again for all your help... Read more
Seller
12th Apr 2024 (9 mo. ago)

P Thomas

5/5 Stars
Lucy was very helpful with our house sale and I thoroughly recommend her. She kept us informed at all stages of the sale and did her best to make the process as easy as possible. Recommended.... Read more
Seller
4th Apr 2024 (10 mo. ago)

G Sheppard

5/5 Stars
Sophie has been absolutely fabulous! She went above and beyond to help us throughout the entire process, and we are incredibly grateful for her dedication and hard work. Her professionalism and attention to detail truly made a difference in our experience. Thank you for all your amazing support!... Read more
28th Mar 2024 (10 mo. ago)

L Putman

5/5 Stars
So impressed with the service from Christian and his team, including Katie and Lucy. My nans bungalow went online on 14th November and was sold and completed on 29th January. We chose William H Brown as it is connected to an Agent I work for and is local to my Nan who is in her 90s. They could not have been more helpful and accommodating. Definitely a 5* service.... Read more
Seller
13th Mar 2024 (10 mo. ago)

L Kerr

5/5 Stars
We recently had a rental property let by William H Brown Downham. The property isn’t managed by them. Sophie Hennells was fantastic from start to finish even with my anxious harassment nothing was too much trouble. The process went smoothly and we found her particularly accommodating which was fantastic considering she is currently working alone. Couldn’t recommend them enough. The little gift box given on signing full of goodies was a particularly nice touch. Well done Sophie keep up the good work!!... Read more
Landlord
10th Feb 2024 (1 year ago)

Davey

1/5 Stars
Attempted to view multiple properties for over 3 months now and with no luck at all, never called back like told each time. Very unprofessional and disappointing! Much better service from all other estate agents in Downham Market!... Read more
31st Jan 2024 (1 year ago)

D W

5/5 Stars
Helpful and professional at all times. Lucy Dent was a real asset during the sale of my father’s property. Her local knowledge, willingness to go the extra mile and helpful approach made the sale much easier than it would otherwise have been. Lucy was proactive when required and was only too happy to respond when I asked for information and/or assistance, she kept me updated throughout the process and was a pleasure to deal with.... Read more
Seller
29th Jan 2024 (1 year ago)

nahtich

2/5 Stars
The Estate agent itself was nice, however they could have done their due diligence on a oldish house in the Ferry farm(Cambridgeshire/Norfolk)...the owner clearly kept it from us that house was underpinned. We the naive buyers paid out from our pocket to find out that the house was indeed underpinned. Wasting our money and time! Second time this is happening with us, where the owners clearly deceiving buyers!... Read more
Buyer
14th Dec 2023 (1 year ago)

J Dano

5/5 Stars
Very professional estate agents with a great team of people. Helpful and responsive, they helped us find our fantastic new home.... Read more
Buyer
31st Aug 2023 (1 year ago)

R Boulter

5/5 Stars
Charlie Rhodes was great. I had to sell my property at a distance so Charlie managed all the liaison with the utilities, decorators and repair men. I couldn't of asked for better service.... Read more
Seller
25th Aug 2023 (1 year ago)

C Gilman

5/5 Stars
I recently bought a house where William H Brown were the Estate Agents and I found Charlie Rhodes to be an efficient and friendly member of the team. He was always helpful and understood what I was looking for in a property. He was very calm when things didn’t go as planned in the chain and kept me informed at every stage if the move. He was excellent.... Read more
Buyer
17th Aug 2023 (1 year ago)

C grant

4/5 Stars
Very proactive in seeing sales through to the end. Staff are very helpful.... Read more
Seller
10th Aug 2023 (1 year ago)

P Parker

5/5 Stars
Excellent support from Christian thank you so much for your kindness and understanding... Read more
10th Aug 2023 (1 year ago)

L jack

5/5 Stars
Fantastic service from both Sophie and Ben- nothing was too much trouble and they were informative, efficient and highly personable. I would recommend them each and every time :)... Read more
10th Aug 2023 (1 year ago)

S Mann

5/5 Stars
Absolutely fantastic. There was a problem in securing a property and it fell through and yet within days Sophie and Ben managed to get me a first viewing for the most perfect property to rent which was better than the one which fell through. Sophie was so efficient in securing the agreement with the landlords and processing the paperwork and I moved in and had the keys within a matter of less than two weeks at a very difficult stage in my life and Sophie and her colleague Ben made the process so quick and painless for me. I cannot fault the fabulous service, nothing was too much trouble and everything was done with a smile and with my needs at the fore. Thank you so much and I hope that this feedback is fed back to Sophie and Ben. Amazing team. Thank you so much.... Read more
Tenant
10th Jul 2023 (1 year ago)

M Drew

5/5 Stars
Great help in renting my property from start to finish. Answered any questions I had. Found me great tenants within a couple of days.... Read more
Landlord
9th Jul 2023 (1 year ago)

A Deacon

5/5 Stars
Great work, always got back to me in a timely manner and listened to what I wanted throughout the whole process of selling my house. Very good with communication.... Read more
Seller
2nd May 2023 (1 year ago)

T Harris

5/5 Stars
Best estate agents, Ben and Sophie both extremely helpful and have been amazing to be under, couldn't recommend enough!... Read more
21st Apr 2023 (1 year ago)

T Gray

5/5 Stars
When going through the minefield that is house buying, you want an estate agent that is responsive, professional and just as eager to resolve the situation as you. Lucy and Christian from the Downham Market branch really hit the mark on these points - any questions I had were answered within 24 hours and Lucy really went out of her way to connect the dots and gather the answers I needed. A brilliant service from start to finish.... Read more
Buyer
11th Mar 2023 (1 year ago)

L Yates

5/5 Stars
It's been so nice to deal with Estate Agents who actually do a fantastic job! Sophie has been absolutely brilliant from start to finish whilst moving in to our new home, and Ben was great too. After some other Estate agents being rubbish, it's been so nice and I'd recommend this team to anyone. Thank you!... Read more
Tenant
23rd Feb 2023 (1 year ago)

P Finn

5/5 Stars
Cant recommend William H Brown enough!. Both Ben and Sophie from the letting team where amazing; they found us our perfect let and supported us right through the entire process! Sophie was always quick to reply to any questions we had and her level of detail and explanation second-to-none.... Read more
Landlord
22nd Feb 2023 (1 year ago)

A Stewart

5/5 Stars
Just sold a property with William H Brown estate agents in Downham Market and they were all very helpful especially Charlie Rhodes in particular who went out of his way to make sure everything went very smoothly and if any problems arose he was straight on to it for us. Very polite and lovely to deal with. ??... Read more
Seller
17th Feb 2023 (1 year ago)

L Cammidge

5/5 Stars
I cannot be more happier with these guys xx I needed a house they found a house and I was in the house the same week. Completely went over and above to help me out and in my eyes they are just super stars. Thanks for making my Christmas.... Read more
Tenant
13th Feb 2023 (1 year ago)

K Senter

5/5 Stars
Very helpful and friendly always kept us in the loop about what was going on would defiantly recommend them, me and my partner got our house in no time so thankful to William h brown for being brilliant!!... Read more
Buyer
1st Feb 2023 (2 years ago)

L Powell

5/5 Stars
This is a review of the Downham Market branch. I have nothing but praise for the team at Downham Market, they made a notoriously stressful time a little less so. Christian took our initial details and put the house on the market and he was friendly, professional and efficient. Lucy showed us round several properties and was brilliant. Always greeting us with a huge smile, she didn't mind taking us back to the same property for viewings and answered every question we had; if she couldn't answer immediately she found out and got back to us promptly. Katie dealing with paperwork and phones was also prompt, polite, professional and friendly. The main two people we dealt with were Charlie and Karen and again they were both amazing. Charlie was dealing with the property we were buying he answered every query we had straight away, he was knowledgeable, friendly and professional. I'm pretty sure Downham branch must be a good place to work because like Lucy he is always smiling. Karen, selling our property, had some harder calls to make with negotiations between our buyers and ourselves. She was honest, polite and straightforward and I appreciated these qualities. Like all the other staff she was friendly and approachable. In my opinion Downham branch is a benefit to the William H Brown franchise. Thanks team.... Read more
Seller
1st Feb 2023 (2 years ago)

Pat

5/5 Stars
Helpful and engaging team that has made the process simple for me. Thank you Downham Market. (Sophie and Ben)... Read more
31st Jan 2023 (2 years ago)

A Kuyoro

5/5 Stars
Very professional real estate agents and so so nice, I will surely do business again at William H Brown. Thank you Sophie for a lovely experience.... Read more
27th Jan 2023 (2 years ago)

R LOUIS

5/5 Stars
As a potential landlord I found the Lettings team very helpful. I visited several other agents in Downham Market but William H Brown was the only one who seemed to be helpful in finding the right property for me. Even though I didn't actually buy through them in the end the Lettings team kept in touch during the time it took to complete the sale and found a prospective tenant in record time.... Read more
Landlord
26th Dec 2022 (2 years ago)

V López

5/5 Stars
Thank you Ben for your support on finding a house to live in for a couple living for the first time in England. Ben dedicated a lot of time to us. He found a house for us so fast even though the house was not at the market. I would recommend anyone to check this company to find a house in Downham Market.... Read more
Tenant
1st Oct 2022 (2 years ago)

O Cabigas

5/5 Stars
Sophie and Ben were very easy to work with especially that I'm new to the area. They explained to me exactly what needed to be done and walked me through how my company works with them. They were also very responsive to all my inquiries and would recommend their services to new tenants both foreign and local.... Read more
Tenant
30th Sep 2022 (2 years ago)

J Thwaites

5/5 Stars
Sophie and Ben were amazing at helping us find a new place. They kept us informed throughout the process and went out of their way for us. As well as having outstanding customer service, they are reliable and will answer any questions you have.... Read more
30th Sep 2022 (2 years ago)

P Melia

5/5 Stars
Been dealing with Ben @ WHB to help source a place for my brother who is moving back to the UK from overseas. Ben has been amazing, helpful, pragmatic and sensitive the needs of those involved in an international move. He has delivered on every aspect of the process and all of his promises. Thanks Ben and WHB.... Read more
12th Sep 2022 (2 years ago)

S Cochrane

5/5 Stars
Ben and Sophie really helped us with moving to our new property. They where on the phone updating us and if we had any questions they answered them quickly or they would get back to us. We would recommend William H Brown as a letting agent.... Read more
Landlord
7th Sep 2022 (2 years ago)

J Robinson

5/5 Stars
Many thanks to the whole team at Downham Market. All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale. Karen looked after our sale and I am very grateful to her and Katie for their positivity and support as my stress levels fluctuated through the process. However it is Charlie who we credit with selling our property. I met Charlie when he visited the house for discussions prior to conducting the viewings. It was hard handing over the keys but Charlie was very respectful and I had confidence and trust in him from the outset. He too was always very positive, efficient and conducted himself in a professional manner. I would recommend this branch to other vendors.... Read more
Seller
7th Sep 2022 (2 years ago)

C David

4/5 Stars
I recently bought my new home through them and they asked me to post a review. It was a bit of a tricky transaction at the outset but, once my offer was accepted, I thought they did a good job at progress chasing and clarifying a number of questions that the vendor's side were struggling to process promptly. They were reassuring when the stress was getting to me and though often busy on the phone in a very hot market were quick to respond to emails. It´s only because it was a bit tricky to ascertain the position of the vendor when I initially bid for the property that I give them four rather than five stars. After that, I was pleasantly surprised at what a good job they did and I think the transaction might have failed without their good work. Thanks to all involved!... Read more
Buyer
30th Aug 2022 (2 years ago)

B Wright

1/5 Stars
Really terrible experience as first time buyers with William H Brown and their agent Christian - he ruined the entire excitement of buying our first house. We spoke to their mortgage advisor just to get a feel for how much we could borrow and went to view a house. We put an offer in for the house with Christian and all seemed fine. We then had silence in terms of the offer acceptance, apart from a solicitor docusign email asking us to sign a legal document to go with them on the day we made the offer. We thought this was strange. The next day I followed up with Christian and discovered the offer was accepted. Christian told me that my partner got told the evening before, I think they’d remember to tell me something so important.. Christian then told us as part of our offer, we promised to use their mortgage broker and approved solicitor as "everyone in the chain was doing so, it would speed it up" (you aren't allowed to use the same solicitors when buying a house). This was not the case and their charges were far above the normal market prices and when we told them no Christian got quite aggressive with us - even making us think we could lose the house. Christian continually in the offer process tried to make out that my partner and I were lying to one another, even though every part of what they were doing is illegal and extremely immoral. When I called Christian out on this, they immediately moved him out of the process and changed to a really lovely agent Beth - as they knew they were completely in the wrong. Following this we had a good experience thanks to Beth, however I would warn any first time buyers to watch out for their lies at the start of the process as you could be spending way over what you should be. Multiple people I have spoken to about them have had a very similar experience.... Read more
28th Jul 2022 (2 years ago)

L Stryde

5/5 Stars
Signed my lease today. I've been working very closely with the letting department, who have been helping me for months to find a place for me. Ben has been extremely helpful and brilliant to communicate with. Would recommend to anyone in the area looking for a property.... Read more
27th Jul 2022 (2 years ago)

L Matara

5/5 Stars
We just rented a property through William H Brown, and everything went smoothly. Ben was very helpful and professional, making sure that everything was taken care of in order to move in as soon as possible.... Read more
15th Jul 2022 (2 years ago)

R Wilson

5/5 Stars
Great team to work alongside nothing is ever too much trouble and staff will always go the extra mile. Certainly recommend... Read more
11th Jul 2022 (2 years ago)

K Harris

5/5 Stars
We are very pleased with the service we have received from the Downham Market Branch, particularly Charlie Rhodes. He is extremely polite, patient and nothing is too much trouble. He is an asset to William H Brown.... Read more
1st Jul 2022 (2 years ago)

B Saunders

5/5 Stars
Ben is very friendly and patient while he also went out of his way to ensure we had a fast moving proces. As a first time renters we are happy with the help we received along with an explanation of the steps involved... Read more
21st Jun 2022 (2 years ago)

D Perrett

5/5 Stars
Ben was great from start to finish with nothing being too much trouble. A great service and will look forward to working more with Ben and William H Brown in the future.... Read more
31st May 2022 (2 years ago)

J may

5/5 Stars
Found myself in a bit of a desperate situation trying to find a place to live. Ben was brilliant the whole way through the process of renting. I felt his positive, helpful attitude and he was either always available to talk things through or would call back with immediacy. I couldn't have asked for a better agent, especially when a first property fell through, all his above traits shone through. Would highly recommend him and the company.... Read more
Tenant
5th May 2022 (2 years ago)

L Flint-Johnson

5/5 Stars
We are very impressed with Beth who has been our link estate agent from our initial viewing of the house right through to completion. She has been patient with us and answering all our questions. It has been a great relaxed experience with only 8 weeks beginning to end. Thank you Beth... Read more
Buyer
21st Apr 2022 (2 years ago)

C Neal

5/5 Stars
The service we were given was amazing, both Ben and Shannon were very helpful and made our move much easier than expected... Read more
1st Apr 2022 (2 years ago)

S Hudson

5/5 Stars
We recently purchased our house through William H Brown. Christian was our go to guy throughout the process. Nothing was too much trouble for him. All enquiries dealt with quickly and efficiently. Christian kept us fully informed throughout the whole process. Got the keys to our renovation project on Friday and will definitely have him round to value once all the work is completed. Xx... Read more
Buyer
28th Mar 2022 (2 years ago)

M Dumitrel

5/5 Stars
For the first time with the agency is wow I felt very welcomed and Shannon is the best agent she always try the best to find a solution for me and my family she have a gold heart ????.... Read more
23rd Mar 2022 (2 years ago)

N Bryan

5/5 Stars
Although the property we viewed didn’t quite tick all our boxes, Will, the agent who showed us round, was polite, knowledgeable and keen. 10/10 WHB. He is an asset to your company.... Read more
26th Feb 2022 (2 years ago)

M Slater

5/5 Stars
Property Search - Good service and friendly response from the Downham Market team, Beth, Charles and the others. Very helpful assistance in tying down a property for me after a long search. Rental - An excellent and friendly service from the team at Downham Market (Ben and Shannon). Prepared to put themselves out to offer solutions to my particular problems, that was really appreciated - all solved with a smooth and professional approach to viewings, tenancy offer, references and final signing. Would definitely recommend them to anyone searching for rentals in this area.... Read more
24th Feb 2022 (2 years ago)

R Brooke

5/5 Stars
We have been looking for our first home for about 6 months now, and today we had our offer accepted - the day we viewed it! Beth and the whole of the William H Brown team have been so helpful, I cannot fault them at all! So excited!... Read more
Buyer
18th Feb 2022 (2 years ago)

J gaunt

5/5 Stars
Good website ????... Read more
14th Feb 2022 (2 years ago)

J Starling

5/5 Stars
I was interested in renting a property locally and William H Brown appealed to me as my son currently rents off them too. Both Ben and Shannon were exceptionally welcoming and pushed through my application through in the space of a day or two. Thanks guys. Really happy with the service.... Read more
Tenant
11th Feb 2022 (3 years ago)

L Kahler

5/5 Stars
We’ve been looking for a rental for several weeks and one agent stood out above them all. Ben actively engaged with finding our perfect place and made every effort to help us out during these stressful times. Thanks Ben!... Read more
Tenant
10th Feb 2022 (3 years ago)

D West

5/5 Stars
Had a viewing through wH brown yesterday. Charlie the estate agent was great fun. Very honest and very professional. Fantastic. Much appreciated.... Read more
8th Feb 2022 (3 years ago)

S s

5/5 Stars
Thank you Ben gave us a great service and got things sorted really quickly.... Read more
26th Jan 2022 (3 years ago)

R Jones

5/5 Stars
Ben and his team are super responsive, extremely professional and fully understood our requirements. They found us the perfect tenants, who love our property as much as we do. I recommend the whole team at the Downham branch of WHB highly. If you are questioning who should look after your rental property, do not hesitate to use this office.... Read more
Landlord
15th Jan 2022 (3 years ago)

C walmsley

4/5 Stars
In a very competitive rental market, that led us to doubt that we should stay in the area Ben assisted us to secure a suitable property and landlord. We had honest information along the journey. We would recommend William H Brown to others.... Read more
Tenant
9th Dec 2021 (3 years ago)

J Music

5/5 Stars
Had nothing but an easy time dealing with Shannon and Ben from William H Brown. From day one they've been responsive and helpful and moved fast to help me secure a suitable place. Highly recommend Shannon and her team.... Read more
Tenant
22nd Nov 2021 (3 years ago)

P Harris

5/5 Stars
The team were prompt to come out to value, seemed knowledgeable about the market, had an excellent photographer, produced a brilliant advert which they allowed me to comment on before publishing, always answered the phone or email and did their best to chase the other side. Not much more they could have done really. Thank you... Read more
Seller
20th Nov 2021 (3 years ago)

K Dalton

5/5 Stars
Great Service Ben and Shannon... Read more
12th Nov 2021 (3 years ago)

S Goddard

5/5 Stars
Shannon has been amazing talking me through and keeping me informed through-out this hole process of finding my own place. This is the first time of me living on my own and she’s always on hand to answer any questions and queries I may have no matter how small. I can’t thank her enough for making this process so straight forward and simple.... Read more
Tenant
27th Oct 2021 (3 years ago)

E Underwood

5/5 Stars
Shannon has been brilliant throughout this whole experience, she has made it run smoothly and answered any questions. Couldn’t thank her enough! We defiantly went through the best estate agents! Thankyou x... Read more
22nd Oct 2021 (3 years ago)

A Eley

5/5 Stars
Great experience letting our property through Ben and Shannon. The house was let quickly and exactly to our requirements, all paperwork quickly processed, etc. Would definitely recommend them.... Read more
Landlord
30th Sep 2021 (3 years ago)

A Potts

5/5 Stars
We could not be more pleased with the service provided. I can not recommend them enough. Ben and Shannon gave us outstanding service.... Read more
16th Sep 2021 (3 years ago)

B Rix

5/5 Stars
Had a relatively poor experience with this company a few years ago, but my god this new team are fantastic. Ben, Katie and Kristen deserve a special mention and we were so pleased with our experience this time round. Couldn't do enough for us and never felt we were asking too much. They kept us up to date and we felt well informed every step of the way. Restored our faith in your company and will definitely be using again when we get bored of our new home! :)... Read more
7th Sep 2021 (3 years ago)

R Nobriga

5/5 Stars
Great service, very responsive and quick to act. Highly recommended.... Read more
24th Aug 2021 (3 years ago)

J Morton-Gittens

5/5 Stars
Great smooth service throughout. Very quick to respond to our request for a viewing and then once our offer was accepted, good communication with necessary documents etc so we got our keys in no time. Ben was fantastic throughout. I would highly recommend!... Read more
Buyer
24th Aug 2021 (3 years ago)

G Goldthorpe

4/5 Stars
My move to the Cambridge area was particularly stressful as we were coming from France with my wife's visa status unknown and my kids in limbo between grandparents (France and UK). The logistics involved (we self-moved) were immense but Shannon made, at least, the securing-a-house part easy. Very efficient, pleasant, patient and open.... Read more
20th Aug 2021 (3 years ago)

A Coulson

5/5 Stars
Kyle Benefer recently assisted us with our mortgage, he looked after us as first time buyers and answered our many, many questions. Really helpful and super quick response to any correspondence, as well as assisting with some of our more bespoke requests. Thank you muchly :)... Read more
Buyer
18th Jul 2021 (3 years ago)

C Ruffell

5/5 Stars
Excellent mortgage advice from Kyle. Took me through all the options and gave me advice on different lenders. He has a very calm approach so relieves any stress or worries about your mortgage application. Set everything up for me and continued to help me throughout the purchase process. Thanks Kyle... Read more
Buyer
8th Jul 2021 (3 years ago)

L West

5/5 Stars
Having dealt with WH Brown for a number of years on rental properties I have always found Ben and Shannon to be polite, professional and always willing to help. I wouldn’t hesitate to recommend them. Mrs W... Read more
Landlord
25th Jun 2021 (3 years ago)

A hayes

5/5 Stars
Used Ben and team for many years to let out our investment properties, they are always on the end of the phone for advice, responses are speedy, practical, professional and helpful. Lets are always dealt with efficiently, working around tenants needs for flexible, trouble shooting when needed. When you value your livelihood and the quality of the letting experience for you tenants who make their home with you, the right team makes all the difference.... Read more
Landlord
25th Jun 2021 (3 years ago)

D Vertigan

1/5 Stars
Selling the bungalow we currently rent 2 months before our tenancy expires and hassling us to get out ASAP, ringing us with other rentals and trying to arrange mortgage appointments to get out quickly. Advising our landlord to up the rent by 144% to give us no option at the end of our tenancy but to get out. Making a 3 year old and 7 month old child homeless. The newspapers are very interested in this story already but holding fire as it keeps getting worse.... Read more
Tenant
25th Jun 2021 (3 years ago)

C Pickering

5/5 Stars
So me and my husband were looking to re locate to Norfolk and it’s been so stressful with trying to find somewhere! We contacted William h brown about a property we liked to arrange a viewing, the day of the viewing I was greeted by Shannon at the house who was so friendly and professional. She was very very helpful and was able to answer all my questions. When we got the call to say the landlord had accepted us as tenants she was as excited as us ???? from day one the whole team at William h brown were fantastic. Nothing was ever too much trouble right up until we collected our keys! Shannon is a credit to your team and I have no doubt she will continue to make others happy with her fantastic service!!!!!! Thank you so much... Read more
Tenant
21st Jun 2021 (3 years ago)

R Hill

5/5 Stars
A huge thank you to Ben for his efforts in helping us secure the property. He kept us informed all the way, process made easy.... Read more
17th Jun 2021 (3 years ago)

J Clark

5/5 Stars
Kyle Benefer was absolutely amazing throughout my complicated mortgage requirements and the ongoing sale and purchase, he managed to source a mortgage that matched my needs perfectly, in addition he was proactive at every stage and given covid complications and backlogs his service was still second to none.... Read more
Seller
11th Jun 2021 (3 years ago)

S Whittaker

5/5 Stars
I was looking for an estate agents and I'd approached a few in Downham Market and Kings Lynn. I went into the Downham Market and I really liked the vibe in the office. The vibe was 'young and dynamic'. Joe did the valuation and, yes I was impressed by his knowledge, his attitude and I knew he would sell my mum's house. The team, collectively, are fantastic. From the Katie's, Christian and everyone I've dealt with there, they have been fantastic. I can't recommend them more.... Read more
Seller
5th Jun 2021 (3 years ago)

C Rumble

5/5 Stars
Very happy with the service provided. Professional and knowledgeable people.... Read more
4th Jun 2021 (3 years ago)

A Filby

5/5 Stars
My property in Downham Market became vacant at the end of January 2021. This was during the second Covid lockdown and I was not able to travel to Norfolk to look at the property or to arrange for the repair and redecoration works to be done prior to the property being re-let. Ben Penfold at William H Brown was very proactive and on my behalf sourced a number of quotations from local contractors and he advised me of progress as the works were being undertaken. Throughout the entire refurbishment and re-letting process both Ben and Shannon Tinkler were very responsive and professional and I have no hesitation about recommending both them and their services to other landlords.... Read more
Landlord
26th May 2021 (3 years ago)

R garner

5/5 Stars
Throughout the process we found all the staff to be friendly and professional and whilst, hindered by the pandemic, it took sometime to sell, we were confident that the measures taken would keep us safe.... Read more
Seller
13th May 2021 (3 years ago)

K B

4/5 Stars
Thank you for all you efforts Ben and Shannon in helping with our rental property search. Quick to respond and communications were professional and helpful. Shannon was exemplary. Amazing customer service. Thanks again... Read more
Tenant
4th May 2021 (3 years ago)

D Baynham

4/5 Stars
Pleasant, professional estate agents that go above and beyond to help in finding a property. The customer service from Shannon in particular was exceptional. Ben has extensive property knowledge and during a particularly busy search period he remained persistent in his endeavours. We would definitely consider William H brown for future property searches. Thank you... Read more
4th May 2021 (3 years ago)

C Norfolk

3/5 Stars
Don't rely on some of the staff doing their jobs efficiently... Read more
3rd May 2021 (3 years ago)

S Chase

5/5 Stars
Would like to say a big thank you to Ben and Shannon for providing a first class service in letting our property. We will definitely be using them again. Many Thanks... Read more
Landlord
29th Apr 2021 (3 years ago)

R santos

5/5 Stars
Would like to say a huge thank you to Shannon & Ben for helping me and my partner to find our first property together. They guided us through application process all they want to the end, making our experience very easy and enjoyable! Thank you very much Shannon for always answering our queries and helping throughout, whether by email or phone she was very attentive and helpful. Thank you very much guys for all your help and support. Highly recommended.... Read more
Buyer
28th Apr 2021 (3 years ago)

J Hawkins

5/5 Stars
Great experience finding a place to rent with WH Brown and as a first time solo renter it couldn’t have been more assuring. I was assigned a designated agent (Shannon) Which was great for continuity and familiarity and she was super helpful, friendly and patient in both helping search for a place and going through the entire process of moving in.... Read more
Tenant
28th Apr 2021 (3 years ago)

R Rout

5/5 Stars
Shannon was extremely helpful and professional throughout the process which is normally quite stressful but she put my wife and me at ease would highly recommend her through William H Brown to anyone looking for an estate agent... Read more
28th Apr 2021 (3 years ago)

R Winch

5/5 Stars
1st Class service from the staff at Downham market... Read more
28th Apr 2021 (3 years ago)

C Reid

5/5 Stars
I cannot fault William H Brown in Downham Market! Having already listed our property for sale with an online agent we were receiving a dreadful service but didn’t want to pay commission. After a few weeks of viewings it quietened down and Joe contacted us from William H Brown at Downham. He managed to change our minds about the commission situation and we ended up listed our property with them instead. Honestly, the best decision we could have made! Christian Box handled our sale and is an absolute dream when it comes to estate agents! To say I harassed him is an understatement but he was always so kind & sooo helpful, nothing was ever too much trouble. If it wasn’t for Christian and all his hard work we probably would have pulled out. Christian is a true gent and an asset to WH Brown. We really can’t thank you enough.... Read more
Seller
12th Apr 2021 (3 years ago)

C Payne

5/5 Stars
I would like to say thank you to Ben and Shannon for helping myself and my partner find our first property and talking us though all the way. This made our experience very easy and enjoyable. We had no problems and they were very responsive when we had any queries. We would highly recommend. Thank you again for all your help and support.... Read more
Buyer
2nd Apr 2021 (3 years ago)

S Westrup

5/5 Stars
Shannon was fantastic right from then initial meeting through to moving in day. Shannon is very friendly, approachable, great at communicating and kept me updated on the status along the way. Items were followed up in a timely manner and everyone's best interests were always taken into consideration. The same can be said for Ben. All round fantastic service, thanks guys!... Read more
Tenant
11th Mar 2021 (3 years ago)

Marc

5/5 Stars
Delighted with the service from Ben and Shannon throughout finding my new home. Especially as things changed last minute, they pulled the stops out to ensure a smooth hand over of the keys. Thank you.... Read more
Buyer
9th Feb 2021 (4 years ago)

N Francis

5/5 Stars
Great efficient service from Ben and Shannon, really helpful and professional throughout!... Read more
9th Feb 2021 (4 years ago)

S Rowley

5/5 Stars
Ben and Shannon couldn't have done more to help us find the best tenant for our property. Have been using William Brown to let our house for last 5 years and have always found their service to be excellent... Read more
Landlord
5th Feb 2021 (4 years ago)

C Kirk

5/5 Stars
Strongly recommended. We found the staff at WH Brown to be very supportive, knowledgable and professional in guiding us through the process of bringing a property to market and letting it.... Read more
Landlord
5th Feb 2021 (4 years ago)

A B

5/5 Stars
Outstanding service from Ben And Shannon from start to finish. We were always kept informed and updated. Very professional team made the whole process much less stressful .Would definitely recommend.... Read more
31st Jan 2021 (4 years ago)

E Nixon

5/5 Stars
Me and my partner could not recommend William H Brown enough we’ve had the delight of Shannon as our letting agent and has been very responsive, friendly and professional with helping us with our new home. Better then any letting agent we’ve had.... Read more
Tenant
15th Jan 2021 (4 years ago)

ADDY

5/5 Stars
Just a big thank you for Ben and colleagues. Helping us get a tenant for our first rental property. Helped guided us all the way through.... Read more
Landlord
22nd Dec 2020 (4 years ago)

E Bishop

5/5 Stars
Shannon and Ben were very helpful and just as excited as we were when moving to a new house. They were prompt and professional. Would definitely recommend their services.... Read more
21st Dec 2020 (4 years ago)

G Maidens

5/5 Stars
Excellent service from Shannon especially, and from Ben. Handled efficiently and always on time. Always responded to queries and took care of everything in a professional and efficient manner. Would highly recommend to use this company!!!... Read more
18th Dec 2020 (4 years ago)

I Hay

5/5 Stars
A really great professional estate agent providing a first class service with great communication and friendly knowledgeable staff. Highly recommended.... Read more
4th Dec 2020 (4 years ago)

Kathryn

5/5 Stars
I could not possibly recommended William H Brown enough - by far the best estate agents I have ever been in contact with! From the very start of arranging to a view a property, all the way to moving in, they kept me in the loop about everything that was happening and the next steps. As someone who struggles with anxiety, I felt none of this at any point through this process as the team (in particular, Shannon) made me feel completely at ease. Shannon was professional whilst also being lovely and friendly, and spoke to me on a personal level. Thank you so much to this company, you have been brilliant!... Read more
Buyer
1st Dec 2020 (4 years ago)

R Evans

5/5 Stars
Sold my house through WHB in Downham Market, excellent customer serivce throughout - very reasonable fees and a pleasure to deal with.... Read more
Seller
27th Nov 2020 (4 years ago)

W Knobbs

5/5 Stars
Shannon was extremely helpful and worked diligently to provide me with all the information I needed to make my move to a rental property go smoothly. Thankyou !... Read more
Tenant
17th Nov 2020 (4 years ago)

B Murry

1/5 Stars
Phoned up about a rental. lady had no info on it and she never rung me back . Phoned later in the year about another rental and again no info and no one ever got back to me. It's a shame because they had some lovely properties but how are you ment to veiw them and possibly rent one if no one ever gets back to you .... Read more
Tenant
7th Nov 2020 (4 years ago)

G Lawson

5/5 Stars
Shannon was very communicative and adaptable, especially as my move was quite stressful with being over a long distance. Very impressed. Thank you for all your help!... Read more
29th Oct 2020 (4 years ago)

J Jones

4/5 Stars
A quick thanks to Ben and Shannon at William H Brown in Downham Market, for their excellent assistance in finding me a tenant. Recommended. Patrick.... Read more
Landlord
15th Oct 2020 (4 years ago)

A Saunders

5/5 Stars
Incredible service from Shannon and Ben. Wonderful people, basically performed miracles and helped me and my partner into our lovely new home within a couple of weeks after first viewing, everything was explained fully and went through without a hitch! Highly recommend, absolutely brilliant??... Read more
12th Oct 2020 (4 years ago)

J Batterham

5/5 Stars
Extremely friendly and helpful staff. Answered all questions and were quick to organise viewings and videos.... Read more
10th Oct 2020 (4 years ago)

P Sneezum

5/5 Stars
Very professional experience from all staff . Total enthusiasm shown from initial enquiry through to letting of property. Lettings Manager , Ben Penfold, consistently went above and beyond to make the let happen , acting with not only the owners best interests at heart , but the tenants as well . Will not hesitate to use again in future and cannot recommend highly enough.... Read more
Landlord
9th Oct 2020 (4 years ago)

T freeman

5/5 Stars
Excellent service very polite and always happy to help. Would gladly advise friends to call.... Read more
9th Oct 2020 (4 years ago)

L Sibson

5/5 Stars
Shannon Tinkler was amazing for us, everything was sorted for when we moved in and really reduced the stress of it all. Couldn't have asked for a better service, she's fab!... Read more
Tenant
9th Oct 2020 (4 years ago)

T Connor

5/5 Stars
Ben and Shannon were helpful throughout the whole process, outstanding... Read more
26th Sep 2020 (4 years ago)

S Kiran

5/5 Stars
Shannon and Ben in the William H brown Downham market branch have handled our tenancy with great professionalism. Despite the uncertain times everything proceeded swimmingly. I was updated on a regular basis. I would strongly recommend their services.... Read more
Tenant
29th Aug 2020 (4 years ago)

H Tilburn

5/5 Stars
Massive thank you to the team at Downham William H Brown, from start to finish I was looked after during unprecedented times. From the initial call I made it was professional. Despite staff changes, Joe took control and lead me through the process immaculately. Following this Karen provided a smooth sale, and kept me informed throughout. Great experience of buying my first home, hope to use for future purchases! Harry... Read more
Seller
18th Aug 2020 (4 years ago)

N Kulynycz

5/5 Stars
Ben and Shannon in the Downham market branch are both excellent agents to deal with as a landlord and continue to provide me with a high level of customer service whilst managing the renting of my property. They are attentive, thorough, and genuinely prioritise the best interests of both myself and my tenants. From my experience, if you are looking to rent in Downham Market as either a landlord or a tenant then you will be in good hands with Ben and Shannon at William H Browns.... Read more
Landlord
31st Jul 2020 (4 years ago)

E Sidney

5/5 Stars
Everyone at William H Brown in Downham Market has been really helpful, friendly and professional at all times. Looking for a new home can be quite daunting but they (Shannon in particular) made it an easy and enjoyable process! Would definitely recommend!... Read more
29th Jul 2020 (4 years ago)

O Burton

5/5 Stars
Had an excellent experience letting with William H Brown. Every employee I spoke to was helpful and informative. The whole process was dealt with quickly and professionally and I was able to move into my new residence within the same week. I would reccomend them to anyone looking to rent or buy and would happily use them again. Very satisfactory experience.... Read more
Tenant
2nd Jul 2020 (4 years ago)

P Laight

5/5 Stars
In these difficult times I really can not fault WH Browns lettings department in Downham Market. My property had multiple views and 2 offers within the the first 2 days after lock-down lifted. Well done... Read more
Landlord
29th Jun 2020 (4 years ago)

S Butcher

5/5 Stars
The management of our property by the Downham Market branch led by Ben Penfold has been consistently impressive. We highly recommend their full management service as issues are dealt with professionally and promptly. In conjunction with the thorough 'Right to Rent' vetting checks we have had exceptional guidance from Ben to help us select the right tenants for our property and really value his honest and principled approach. Even during the COVID pandemic restrictions Ben and his team managed to get us 4 offers on our property and complete all the checks and paperwork for a new tenant to move in during the first week of June! WH Brown Downham Market is highly recommended for landlords looking for an experienced team and happy tenants.... Read more
Landlord
12th Jun 2020 (4 years ago)

C Marven

5/5 Stars
Very good service. Helpful and friendly for letting a property... Read more
Landlord
11th Apr 2020 (4 years ago)

G B

5/5 Stars
Well done Ben for letting our property verry quickly great service... Read more
Landlord
13th Mar 2020 (4 years ago)

D Alison

4/5 Stars
Friendly and helpful staff.... Read more
9th Mar 2020 (4 years ago)

N sharpin

5/5 Stars
I have rented several houses and bought two in my time so I have had many dealings with estate agents. I haven’t always been best pleased. When renting a property recently I couldn’t help but be bowled over but the sheer efficiency and friendliness of the staff at William H Brown in Downham Market. Especially Ben. He made EVERYTHING run so smoothly and took all of the stress and fear out of moving home. (it’s not easy renting with a dog) I was moved in within two weeks without a single hitch. Absolutely superb service. I can’t thank you enough Ben and William H Brown and Of course the landlords too. One happy tenant.... Read more
Tenant
24th Feb 2020 (4 years ago)

C Carrington

5/5 Stars
Great help from Ben and the team at William H Brown in Downham Market. Really friendly, knowledgeable and helpful.... Read more
24th Feb 2020 (4 years ago)

K Martin

5/5 Stars
Excellent Service. Ben was brilliant, i found a house to rent after my first visit into the office and even with a dog!! WH Brown have more or less done everything and were very supportive and helpful and i was in within two weeks!!! Very happy.... Read more
Tenant
18th Feb 2020 (4 years ago)

B Tamber

5/5 Stars
William H Brown were great and very helpful, especially Ben who was very friendly, patient and knowledgeable when helping us find the right tenants. Would highly recommend to anyone looking for a stress free experience.... Read more
Landlord
31st Jan 2020 (5 years ago)

J L

5/5 Stars
After some time dealing with a string of estate agents from elsewhere, who proved to be frustratingly incompetent throughout any communications and unable to organise anything stress free. On the other hand Ben Penfold from William H Brow was very helpful, quick to respond and organised throughout our experience. We are very happy with the service we recieved, Thankyou.... Read more
19th Jan 2020 (5 years ago)

K l

5/5 Stars
Brilliant and friendly ! Ben helped us a great deal going to all efforts to get our viewing sorted so we didn’t miss out getting our home and helping us so much up to the day we moved into our house, wonderful estate agents and wonderful service!... Read more
Buyer
17th Nov 2019 (5 years ago)

Jimbo

5/5 Stars
Ben and Abbey were terrific in making our experience with W.H Brown as stress free as possible, and with a smile. Thank you to them... Read more
31st Oct 2019 (5 years ago)

L Seward

5/5 Stars
Friendly competent staff.... Read more
28th Oct 2019 (5 years ago)

J Petch

5/5 Stars
Ben and Abbie were fantastic. They were really helpful and friendly and made the move so much smoother for us. They did most things on like which is so efficient, especially if you can’t get down to the office for sign documents etc. They got us moved in on the date and time we need to be moved. Would definitely recommend!!... Read more
Tenant
30th Sep 2019 (5 years ago)

K Hitchcock

5/5 Stars
Excellent service, especially considering I had two cats to home too. This was not a problem for Abigail who kept me updated and was always working hard to find suitable properties to rent. I would always recommend pet owners to William H Brown.... Read more
Tenant
26th Sep 2019 (5 years ago)

V Saxon

5/5 Stars
William h brown have been great especially Abigail and Ben on sorting everything out to make the move into our new rental home run smoothly. Keeping us updated. I would recommend them to anyone.... Read more
Tenant
8th Aug 2019 (5 years ago)

N Gray

5/5 Stars
Ben at William H Brown was extremely helpful, got us a new Tenant really quick. Nothing was too much trouble. We appreciate all his hard work. Would definitely recommend. Thanks Ben. Kind Regards Ash Bond and Nicola... Read more
Landlord
6th Aug 2019 (5 years ago)

K Fleming

5/5 Stars
I have been using W.H.Brown for letting my properties for a number of years now! The service is first class, Ben and Abigail are very professional. I would recommend them, thank you.... Read more
Landlord
1st Aug 2019 (5 years ago)

A Deighton

5/5 Stars
Very pleased with the service Abigail and Ben were most helpful and very professional. Would definitely recommend WH Brown to friends and family. A big thank you to you both.... Read more
31st Jul 2019 (5 years ago)

C Bywater

5/5 Stars
William H Brown have been absolutely fantastic, especially Abigail and Ben! No matter how many times I rang they never got annoyed was always happy to help and very friendly! Highly recommend! Couldn't ask for better, I am 100% grateful for Abigail and Ben's help. Very professional!!!!... Read more
30th Jul 2019 (5 years ago)

D Knight

5/5 Stars
Awesome service, Ben in lettings is outstanding, has homed me 3 times now and has never let me down, defo recommend :)... Read more
Landlord
22nd Jul 2019 (5 years ago)

charliemleslie

5/5 Stars
Ben was absolutely fantastic with helping us not only look for a new place to live but letting us know all about the area as we did not know it. He was extremely professional and gave us lots of advice on renting with the prospect of buying next year. Could not recommend him enough!... Read more
30th May 2019 (5 years ago)

I Hagerty

5/5 Stars
Thankyou to all at William H Brown, Downham Market. Your help with our strange rental situation was fantastic, when all the other agents couldn't or wouldn't help us you came through and saved the day, many many thanks for everything.... Read more
Tenant
7th May 2019 (5 years ago)

L Howell

5/5 Stars
Very pleased with the service we had and highly recommended... Read more
6th May 2019 (5 years ago)

A Whaites

5/5 Stars
Brilliant service and really helpful people. Highly recommend this branch... Read more
6th Apr 2019 (5 years ago)

J Nicholls

5/5 Stars
abbie and ben from the lettings department couldn't have been more helpful! great estate agents, very friendly and helped us out massively, highly recommend!! makes the whole process so much easier.... Read more
Tenant
4th Apr 2019 (5 years ago)

D Watts

5/5 Stars
Don’t usually write reviews but in this case would like to thank Joe and the team for fantastic service from start to finish. Nothing was too much trouble.... Read more
13th Mar 2019 (5 years ago)

S Tea

5/5 Stars
Extremely helpful and I couldn't of asked for a better service. All sorted with ease. Very grateful.... Read more
12th Mar 2019 (5 years ago)

J Perkins

5/5 Stars
Great team, extremely polite and professional. Would highly recommend.... Read more
12th Mar 2019 (5 years ago)

J Frost

5/5 Stars
I was shown around a house in littleport by Abi who was fantastic, very kind, polite, friendly and answers any questions is had. I’m very happy and would definitely recommend her and the branch to someone who is looking to rent a house.... Read more
12th Mar 2019 (5 years ago)

R Scott

5/5 Stars
We have just purchased our dream home through William H Brown in Downham Market and they couldntc have been more accommodating and helpful. Megan in particular should be applauded for all her efforts.... Read more
Buyer
9th Feb 2019 (6 years ago)

P Carter

3/5 Stars
Not bad could be better think they are all about the same... Read more
1st Feb 2019 (6 years ago)

S Williams

5/5 Stars
Me and my family have recently rented a flat from William h brown, the service we received was friendly, helpful. Ben was very up beat and made sure we were kept in contact at all times. We are very grateful for all your help and thank you for making our move so easy and stress free.... Read more
Tenant
27th Jan 2019 (6 years ago)

S truran

5/5 Stars
Recently used William H Brown to find a rental property. Excellent service from beginning to End, alway kept informed of what was happening. Ben Penfold the lettings manager bent over backwards to ensure everthing was completed by the agreed date. 100% happy and will certainly use again should the need arise.... Read more
Tenant
23rd Jan 2019 (6 years ago)

M Bambury

5/5 Stars
Well done Ben and his team. Very helpful and professional though-out the process of renting a property. Would use them again... Read more
Tenant
17th Jan 2019 (6 years ago)

J Carver

5/5 Stars
I have been using W H Brown and renting properties out via them for a number of years now and the service provided has always been outstanding! Ben and his team have always gone the extra mile! Highly recommend :-)... Read more
Landlord
21st Dec 2018 (6 years ago)

S Watsham

5/5 Stars
We have recently moved into a rental property in Downham Market and can’t fault the service we revived. Ben was fantastic and delt with our quarries immediately. We feel so happy that we were able to find our home with such a wonderful copmany. Thank you Ben and William H Brown.... Read more
Tenant
18th Dec 2018 (6 years ago)

S Bush

5/5 Stars
I've rented a couple of properties via William H Brown and very happy with both arrangements. Friendly and helpful staff - pleasure to work with.... Read more
Tenant
7th Nov 2018 (6 years ago)

S beck

3/5 Stars
We decided to appoint WH Brown Downham Market as they seemed to be friendly and welcoming and we agreed a reasonable asking price for our property. Several people viewed our property, however later we had to show people round and once was sent some people that were meant to view a different property, not ours. There seems to be a lot of miscommunication at Browns, felt we had to keep chasing up for feedback from visits etc. We would like to thank Carla though who worked had for us to gets things sorted through to completion.... Read more
Seller
28th Sep 2018 (6 years ago)

S Nicholls

2/5 Stars
We have recently had to move and needed to find somewhere quickly. Ali has been brilliant! Convinced us to view a property we weren’t sure on and we loved it once we’d viewed. She has been nothing but helpful throughout and always got back to us promptly after any queries we had. I have had to give 2 stars as Ali aside, we have found the fees seem incredibly high - we have paid just over £500 for referencing after having to provide a guarantor (although not needed from a credit point of view) because of an issue with the referencing agency wanting a self assessment - which after speaking to an accountant - is physically impossible to provide until 2019, however it was then decided by management at WHBrown that the only way around this was to provide a guarantor (costing us more money). There were also numerous miss communications when it came to the referencing (a credit check and a couple of emails) after being advised certain information wasn’t required, to at the last minute be told it would infact be required, which held things up in terms of getting an actual confirmation that we would be moving in to the house - with confirmation finally received less than 2 weeks before our move in date, leading to issues with needing to take time off work last minute. Overall we have found it to be more stressful than we felt needed on top of an already stressful last minute unexpected move, with miss communication between the agent and the referencing company playing a major role. We personally would probably try to avoid using WHBrown in the future, but if we had to, Ali would be our go to as the issues we came across were out of her control and she has definitely been the one positive in an otherwise unnecessarily stressful move.... Read more
Tenant
23rd Sep 2018 (6 years ago)

B Cross

5/5 Stars
Couldn't ask for a more a more enjoyable and professional experience. From aranging viewings to getting our new keys we were well informed by staff and guided through the process every step of the way which eased alot of the stress that comes with finding a new home. Would highly recommend this branch of William H Brown and if they are the standard for all branches then there is no other choice when in comes to an estate agents.... Read more
Buyer
1st Sep 2018 (6 years ago)

L Allen

5/5 Stars
As tenants, and having had a bad experience with another lettings agent, it is refreshing to come across the courtesy and professionalism of the staff at William H Brown. We are very happy with the efficient and pleasant way the tenancy is being managed.... Read more
Tenant
18th Aug 2018 (6 years ago)

S Randell

1/5 Stars
This has been the worst selling experience we have ever had. Wm H Brown marketed our property well & found us a buyer quickly but after that we had absolutely no communication from them for 4 months!! At no time were we kept informed of how the sale was progressing. We accepted the offer in early April. When we were still waiting for a completion date by mid July we went into the office to find out what was going on as emails & phone calls weren't acheiving anything. On producing our file (eventually) it revealed that this was the first client contact in over 3 months!! So much for the contract stating they would keep us informed of progress!! We were misled. Having been told we had cash buyers keen to move in by June we were never told that the buyers later decided to get a mortgage which was going to delay proceedings. Until August!! Basically we have been ignored by Wm H Brown & the only information we received has been by us chasing them. They took a large chunk of commission for doing nothing!! We will never use Wm H Brown again nor recommend them to anyone!!... Read more
Seller
18th Aug 2018 (6 years ago)

A Wright

5/5 Stars
Richard Carter and Ben Penfold of Downham Market branch have both assisted with the re letting of my property. I had specific requirements in terms of tenant, and both conducted themselves with considerable professionalism and patience. This is not the first time I have worked with Richard, so clearly he gets it right.... Read more
Landlord
27th Apr 2018 (6 years ago)

L Lamazares

5/5 Stars
Ben Penfold and Richard Carter were very professional and friendly and provided an excellent and helpful service throughout our time with them. Highly recommended!... Read more
24th Feb 2018 (6 years ago)

M productions

4/5 Stars
As first time buyers we found William H Brown, and in particular Callum, to be very helpful throughout the purchase of our first home. We would highly recommend dealing with them. As far as them 'pushing' their mortgage adviser and other affiliated services, that has been mentioned in previous reviews, that is part of the job. We found a simple 'no' was quite sufficient.... Read more
Buyer
4th Dec 2017 (7 years ago)

T Galley

4/5 Stars
Not often do I meet people that go above and beyond in my business life, it’s rare nowadays. But people like Richard Carter make all the difference. I would recommend you give him a call.... Read more
14th Nov 2017 (7 years ago)

S Mason

5/5 Stars
Over the past four years William H Brown have been marketing and letting properties on behalf of my employer’s company; I have found their experience, professionalism and local knowledge invaluable. Richard Carter and Ben have been particularly helpful and have gone above and beyond; providing great advice with regard to all aspects of property management including contacts for reliable and highly reputable contractors.... Read more
Landlord
8th Nov 2017 (7 years ago)

M Crown

5/5 Stars
Both Richard Carter and Ben Penfold from the lettings department are not only assets to the Downham Market branch of this company but the company as a whole. I am currently in charge of renting out properties for contractors working on a project at RAF Marham and over the past 5 months I have rented a total of 8 properties from them. They have worked tirelessly to accommodate my ever changing (and often short notice) requirements and company processes. Viewings have been more than informative and both agents have answered every question or query I have thrown at them promptly and honestly. In my job I have dealt with a number of Estate Agents in this area who are all excellent but William H Brown Downham Market has been my first port of call for all accommodation requirements on this project and will continue to be my first choice agency for any further requirements that arise. I could not recommend these two gentlemen enough, they really have made my job much easier than it could have been. Thanks!!!... Read more
Landlord
3rd Nov 2017 (7 years ago)

N Steel

5/5 Stars
William H Brown could not have been more helpful in securing my new home . Ben was professional and helpful at the viewing answering all questions raised ,Richard oversaw the handing of the new tenancy brilliantly ,was very reassuring of any queries I had and was prompt returning calls and keeping me informed on all aspects . Overall a fantastic service from all and I am now very happily settled in my new home . Many Thanks !!... Read more
Tenant
5th Oct 2017 (7 years ago)

A Bodsworth

5/5 Stars
5 yrs ago I dealt with Richard Carter in rentals and he did a fantastic job ... very professional and easy to talk to .. now 5 years later I'm moving house and once again delt directly with Richard Carter and again faultless.. anyone looking to rent a property within the downham market area I'd strongly recommend Richard Carter at William H Brown... Read more
Tenant
29th Sep 2017 (7 years ago)

L Devenish

5/5 Stars
William H Brown could not have been more helpful. We needed a rental property at very short notice and Richard went above and beyond to find us the perfect property. He kept us informed throughout the process and always answered our questions promptly. Our move process could not have been smoother and we have Richard to thank for this!... Read more
Tenant
7th Feb 2017 (8 years ago)

T Swan

1/5 Stars
Terrible service, I have rung multiple times regarding the same issue and they have never bothered to call back, or get in touch. We have now been 2 weeks without heating, with no attempts made to rectify this . Do not deal with Richard if can be avoided, he is very rude and abrasive. I will not be using a William H Brown Agency again in the future.... Read more
Tenant
4th Jan 2017 (8 years ago)
1
2
3
4
...
19
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Downham Market

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is William H Brown - Downham Market the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

  1. William H Brown - Downham Market
The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited