S Rajan
I have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him to be knowledgeable,professional and extremely courteous. In my opinion,he deserves to be promoted to a senior management position as soon as one becomes available.He is an asset to the company and people like him should be retained at any cost.
Dr.S.Varadarajan
MBBS,MS,FRCS(Ed),FRCS(Gen).
Retd.Consultant Surgeon.... Read more
4th Nov 2024 (14 weeks ago)
M Zenkova
Curtis and Ben have been extremely helpful and informative during the process of renting, I would definitely recommend William H Brown for any property lettings etc. Thank you!!!????... Read more
Tenant
31st Oct 2024 (14 weeks ago)
T Hunt
The process of moving was really smooth, and that was thanks to Curtis and Ben.... Read more
31st Oct 2024 (14 weeks ago)
G siuryte
We had an amazing experience while preparing all the paper work and one of the agents Kurtis was amazing and always very helpful and very friendly... Read more
30th Oct 2024 (14 weeks ago)
J Chaplin
Lovely friendly staff. Helped me through the process of buying and made quick responses... ????... Read more
Buyer
11th Oct 2024 (17 weeks ago)
O Oana
Thank you so much,for your help Curtis.... Read more
11th Oct 2024 (17 weeks ago)
L Skurek
Absolutely amazing experience, thank you so much Ben for making this journey so much easier for us.... Read more
1st Oct 2024 (18 weeks ago)
C Deverill
Great communication, friendly and professional. Picked this agent over 4 and Curtis was great - found a great tenant for us (so far!)... Read more
Landlord
19th Sep 2024 (20 weeks ago)
J Soares
Ben has been extremely helpful with our search for a new property. He replies almost immediately to every email I’ve sent and has been very kind...
Highly recommend and I can’t thank Ben enough for making this process very stress free... Read more
10th Sep 2024 (21 weeks ago)
Sam
Fantastic 5 star customer service from Curtis helping me relocate and find the perfect flat. Also Ben has been a massive help with any admin issues I had. I would definitely recommend them... Read more
Tenant
7th Sep 2024 (22 weeks ago)
V Jalunskyte
Curtis & Ben were really helpful and wonderful! Would recommend them to everybody! Thank you... Read more
26th Aug 2024 (24 weeks ago)
J Malby
Curtis and Ben were very helpful in finding a tennant very quickly... Read more
Landlord
23rd Aug 2024 (24 weeks ago)
J Bush
Curtis and Ben have given us an outstanding experience looking for our new home and finalising all the details to get us moved in. We can’t fault them at all they truly have been exceptional and remained professional at all times. I highly recommended using this company.... Read more
Tenant
12th Aug 2024 (26 weeks ago)
T Curtis
Dear Miss , Holly and colleagues of William H Brown of Kings Lynn Norfolk thanks for sending me those houses up for sale via to my E-mail Address you have given me a lot to think about PS please send me more updates in the coming days .
Your 's Faithfully Mr. Tony Curtis... Read more
H Azhari
Ben has been extremely helpful with our search for a new property. He replies almost immediately to every email I’ve sent and has been very kind in giving us regular updates throughout the process and providing us any documents that we’ve requested for.
Highly recommend and I can’t thank Ben enough for making this process very stress free.... Read more
31st Jul 2024 (6 mo. ago)
J slater
All staff are amazing! So polite and helpful!... Read more
19th Jul 2024 (6 mo. ago)
A Abdelwahed
Wonderful team specially Ben and Curtis.
Quick to respond and solving problems. Thanks Ben and Curtis.... Read more
19th Jul 2024 (6 mo. ago)
G carney
from then outset of us having an interest in the Propery Curtis and Ben where the model of professionalism. We were moving from a long distance to Norfolk and they helped us every way they could from a virtual viewing to daily updates in progress. Curtis also met us out of hours at 8.30pm on a Saturday night to sign us in. All in all a very positive experience and we would recommend them to anyone looking for a Home Rental.... Read more
Tenant
24th Jun 2024 (7 mo. ago)
D Vincent
Very efficient, friendly & professional letting service provided by Ben and his team at the Kings Lynn branch.Thank you Ben, for making the whole process run so smoothly and with such ease!... Read more
Landlord
12th Jun 2024 (7 mo. ago)
A Franklin
From the minute I viewed my new rental property to when I moved in Ben and Curtis were so very helpful. They answered all if my questions, kept me up to date with progress, and listened to my concerns.
All stages of the process were easy and moving in went without a hitch.
I would highly recommend renting through William H Brown.
Thank you so much for your help and support.... Read more
Tenant
12th Jun 2024 (7 mo. ago)
I bridle
A massive thank you to Curtis and Ben for making the whole process so easy and with great communication with ourselfs... Read more
22nd May 2024 (8 mo. ago)
D Ray
Exceeded my expectations by a wide margin at every part of the letting process; Ben Penfold worked astoundingly hard in securing a tenant for my property at a speed and at a monthly rent which were far beyond my most optimistic estimates. He then looked after securing the necessary compliance certificates, drawing up the tenancy agreement and arranging for works to be carried out at the property, resulting in scarcely any hassle for me, and the tenant moving in months ahead of the date I had been envisaging. Every part of the process was cheaper than I had been anticipating, too, and it is hard to think of how the service might have been improved.... Read more
Landlord
1st May 2024 (9 mo. ago)
R Lane
Went out on two viewings with Curtis and he was absolutely brilliant! Answered every question to a perfect standard and was really friendly, happy and communicative! I find these days it’s a rare find to find someone as engaging as Curtis! Thanks again!... Read more
23rd Apr 2024 (9 mo. ago)
K Brown
Really professional and helpful. I was really impressed with the communication. Staff incredibly friendly and nothing is too much. Can’t thank them enough for their help!... Read more
22nd Mar 2024 (10 mo. ago)
G Mitchell
HARASSMENT. I decided not to use this company and requested no further contact. Sadly I keep getting fallow up/sales calls since last year. Please leave me alone!... Read more
21st Mar 2024 (10 mo. ago)
B Thomas
Very good agent, always happy to get a deal tied up, have had issues with some of the staff when buying property through them before but they do work for the seller so it's good to bear that in mind.
They do tend to take on any property, but some of their stock has been on for a very long time, in some cases years and years.
So if you want a quick sale, you may have to keep an eye on what they're doing to get you the best price at the fastest pace if you want to move on with your life. If not, your property might go stagnant if not sold within 4 months.... Read more
20th Feb 2024 (11 mo. ago)
I Colville
Curtis was fantastic, really understood our needs regarding what we were looking for and was very efficient. Thank you for your help Curtis.... Read more
8th Jan 2024 (1 year ago)
J Mulholland
Thanks to Ben and Curtis absolutely great guys who helped us with finding our new home big big thank you to you guys you things so much easier for us
Many Thanks... Read more
10th Nov 2023 (1 year ago)
M Scofield
Found a brilliant property very quickly with William H Brown who are very friendly and clearly know what they are doing and are eager to help. Curtis especially went the extra mile to make things easier. Can not recommend enough for a smooth process.... Read more
29th Oct 2023 (1 year ago)
S Fisher
Natalie and Angela were helpful and answered all questions we had on the viewing. Knowledgeable friendly and helpful.... Read more
10th Oct 2023 (1 year ago)
J Green
Myself and my daughter where looking for a new home and we were lucky enough to find one through William H Brown, Curtis was brilliant and made the process so quick and easy and we are now settled and happy ! Thank you so much... Read more
Tenant
10th Oct 2023 (1 year ago)
D debesis
Worst ever experience... Read more
3rd Oct 2023 (1 year ago)
R MR-G
I had a great experience with William H Brown agency!!!... Read more
21st Jul 2023 (1 year ago)
C martins
Curtis was very kind and professional, and helped us make the decision on which Property was the right one for us.... Read more
30th Jun 2023 (1 year ago)
M Tipple
Nice friendly caring staff ,as there selling our 4 bedroom house and any questions there always there to help .... Read more
Seller
16th Jun 2023 (1 year ago)
J Tipple
Angie Mayes a lovely lady came to see us to put our house on the market she took all measurements and was so helpful and she will get our house sold as quick as possible thank you Angie.... Read more
Seller
1st Jun 2023 (1 year ago)
G Mthunzi
Excellent service from Grant and Curtis in Kings Lynn. Very friendly and phenominally helpful gentlemen. Absolutely fantastic duo!... Read more
31st May 2023 (1 year ago)
T Hazle
After issues out of everyone's control, Curtis went above and beyond to help my partner and I find an alternative rental property. Throughout the whole process he was friendly and communicative, an absolute credit to W H Brown. I don't think I've ever had such good customer service with any other transaction, keep up the great work Curtis :)... Read more
Tenant
8th May 2023 (1 year ago)
A Ogden
Moved into our new home yesterday and can honestly say it’s the most pleasant experience we have had with a letting agent. Curtis ensured that everything was organised and running smoothly, and communicated with us every step of the way. Thanks so much for all your help, it’s been a pleasure!... Read more
Tenant
6th May 2023 (1 year ago)
J Campbell
Curtis Standard couldn't have been more helpful. Excellent service, helping us through each stage, in a professional and knowledgeable way, but with a friendly approachable manner. Thank you.... Read more
23rd Apr 2023 (1 year ago)
R Harrison
Had a fantastic experience with Alicia and Curtis! They helped every step of the way and was very responsive. Cannot recommend enough... Read more
21st Jan 2023 (2 years ago)
K Fish
Alison Kingstone is a very lovely, bubbly and efficient young lady who has helped us greatly into moving into our next property! Credit to the company and a pleasure to deal with... Read more
16th Jan 2023 (2 years ago)
Alicia kingstone is a bubbly, happy and enthusiastic young lady who has made me and my partner very very proud! She is FANTASTIC at communication and very efficient! I could not boost her up any further! 10/10 from me! She is a ASSET to the company!... Read more
Tenant
13th Jan 2023 (2 years ago)
Good communication and felt confident to ask them questions at anytime.... Read more
Seller
3rd Jan 2023 (2 years ago)
m1tbj
I delt with chloe when renting my property I'm now in she is a credit to the company helped me sort out all the issues I had with the move... Read more
Tenant
27th Dec 2022 (2 years ago)
Angelikar112
We recently bought a house through William H brown and Ella was assisting us through all this process. I would highly recommend, lovely people and always happy to help... Read more
Buyer
20th Dec 2022 (2 years ago)
Terrible experience. They allowed people to take photographs and FaceTime in my home. When we complained we were told we didn’t tell them they were not allowed to. Pressed into keeping our home on the market for the term of the contract as told if we wished to complain to the ombudsman it would take as long as our contract term. ... Read more
Seller
17th Nov 2022 (2 years ago)
M Harradine
Good service... Read more
6th Nov 2022 (2 years ago)
S Graves
Kings lynn branch very good... Read more
12th Oct 2022 (2 years ago)
T Harper
We had the absolute pleasure of dealing with Curtis Stannard at William h Brown when finding our next home, his customer service was outstanding, he is an absolute credit to the branch, the communication he provided was incredible and no faults can be made at all. If you need to deal with anyone ask for Curtis, you won’t be disappointed.... Read more
23rd Aug 2022 (2 years ago)
A Fysh
So far all is going well .chloe one of the agents has been more then helpful with get a property sort for me and my son.they hav always got back to me if missed a call or txt.cant ask for much more????????... Read more
Tenant
15th Aug 2022 (2 years ago)
L Nechibvute
Words fail me to express how helpful Chloe was when we were looking for a house to rent in King's Lynn. Chloe helped me tremendously by prompt email responses & supplying all the information I requested. Keep up the good work & God bless you abundantly.... Read more
7th Jul 2022 (2 years ago)
K Heathcote
Curtis at the King's Lynn branch, provided an outstanding service from start to finish. Highly recommended.... Read more
3rd Jul 2022 (2 years ago)
P Townsend
Great work from the Sales team finding me a property and the lettings team rented it out!... Read more
29th Jun 2022 (2 years ago)
I Belichenova

We have been renting with this estate agent for many years. Once you are in they are no longer helpful and interested in you. The interest is only towards the landlord no matter how good tenant you are and how well you have been looking after the property. We have recently bought a house and we are no longer with them. Thank God we used a different agent for our purchase. The reputation for this agent is really not on level and if you are going to rent with them have in mind that once you pay your fees you are no longer of an interest to them. I will not mention how bad they are so far as contact with them is concerned. Don't reply and ignore messages,calls, voice messages etc. If something is arranged like check on the property then you get calls from different people for the same thing and noone knows what is going on. You give them keys to access the property and they are not aware they have already got them. The list goes on and on. Very disappointed. We are glad we are no longer with them and had an amazing local estate agent who was dealing with our purchase. We will never ever again use William H Brown for anything! To be able to get our deposit we had to chase them every single day. Then we had to speak with the cashiers department on a number of occasions as although it was confirmed that the payment was made we still had not received our money. This is now sorted but it took ages!... Read more
Tenant
14th May 2022 (2 years ago)
G Glenn
Very poor service. Requirements ignored. Difficult to get staff to arrange viewings of properties. Often have little information about the properties or even know where they are.... Read more
12th May 2022 (2 years ago)
K Parsons
Excellent service both preparing to sell and during the process of conveyance ,exchange and completion..
Staff couldn't do enough to help .
Highly recommend both Kings Lynn and Downham Market.... Read more
Seller
3rd May 2022 (2 years ago)
J Biggs
Chloe was great showing us around a property today. Very helpful and friendly.... Read more
25th Apr 2022 (2 years ago)
C Biggs
We found Chloe to be very helpful... Read more
25th Apr 2022 (2 years ago)
P Bigwood
Sorry but not impressed at all.... Read more
14th Apr 2022 (2 years ago)
S Massingham
Curtis and Aimee were a great help finding us a short term rental property under difficult circumstances whilst waiting did our new home to be ready. Very professional and proficient. Thank you... Read more
Tenant
12th Apr 2022 (2 years ago)
D erta
I was able to move into a property both me and my partner were very happy with. Curtis really helped us through the process , updating us both with information and providing everything we needed. Very professional and efficient service, from the lettings team. Thank You Curtis and Aimee... Read more
Tenant
11th Apr 2022 (2 years ago)
T Colin

Join
Joined William H Brown, as felt they were the best estate agents for selling my home with. My house sold itself, as 2nd viewer put an offer in.
As I was selling William H Brown were informed that I was also looking to buy a property.
Once my house was under offer, William H Brown stopped being so helpful. They only offered to show me properties that I found myself on their site. This company did not actively put themselves out to help me in my search for a property for me. I was totally shocked by the service. I paid a huge fee for them to sell my home and help me to also find a property. Yes my home sold after 2nd viewing, but after that the help from this company stopped. They done half their job, for the full fee. I had to go to different estate agents to find my own property to buy. So be aware, if you are selling and looking to buy at the same time, that once your property is sold, the help to you in finding a property is unhelpful. They put no effort at all in helping me once my property was under offer. Very bad service for such a high price paid. I would advise others to be aware, they are getting paid to help you both by selling and searching for a property for you. They done half the job for the full fee.... Read more
Seller
1st Apr 2022 (2 years ago)
T Stephens
Friendly service... Read more
26th Mar 2022 (2 years ago)
A lucas
Very helpful and friendly staff, went above and beyond with every requirement of mine.... Read more
24th Mar 2022 (2 years ago)
A Redman
I only deal with the lettings team but my experience has been very good. I especially hold Curtis in high regard. He always has his finger on the pulse... Read more
Landlord
4th Feb 2022 (3 years ago)
J TEE
Professional visit.
Very informative.... Read more
15th Jan 2022 (3 years ago)
M OLLIER
Cannot rate William Browns enough for how they handled my mother in laws house sale.Everything went so smoothly and quickly,they kept us up to date with the selling process. Thank you all for your help and advice, we really appreciated it.
Mrs Mary Ollier... Read more
Seller
11th Jan 2022 (3 years ago)
K AGOVA
Not correct,avoid this agency.... Read more
21st Nov 2021 (3 years ago)
T Thomas
Very helpful... Read more
18th Nov 2021 (3 years ago)
T Jones
I have been really impressed with the professional service I have received from Curtis . He has kept us informed at all stages when finding us new tenants and has always responded quickly and efficiently to phone calls and emails. Thank you Curtis.
I have also had some help from Aimee over the last month and she too has given great customer service helping resolve some technical issues with on line contracts .
Thank you Aimee... Read more
Landlord
5th Sep 2021 (3 years ago)
D Whatling
I wanted to view the property in North Everard street. I was told by Natalie and Paul yesterday that tenants and landlord not responding. Since I was in Kings Lynn I went to have a look outside the property and I was shocked to see that the property was empty and had sold sign on.... Read more
4th Sep 2021 (3 years ago)
D Coxon
I emailed a branch of this estate agent in kings lynn for further details of a property I was interested in....and heard nothing. I then phoned them for info. They said they would email....I heard nothing. They also said that because I had viewed the property , over a year ago, I might have to ask them for info....which I find hard to believe as they are now sole agents. Again they said they would get back to me...and haven't. Terrible estate agents!... Read more
1st Aug 2021 (3 years ago)
L chinonyerem

This must be one of the most traumatic experiences I have ever had .
I moved from Wales to Kings lynn.
1)I was meant to move in on 21/07 but the move was postponed due to a supposed work in the flat .
2)My move-in date was moved to 26/07 and I had to cancel the previous Van and train tickets.
3)I had an emergency because the previous Van said they could only accommodate me on Sunday the 25/07 because I had earlier cancelled .I called the letting agents and literally begged on the phone if I could move in on 25/07 but it fell on deaf ears .
The staff on the phone said they are yet to do an inventory on the property and I could only move in on 26/07.There was no empathy in how they relayed the message that I couldn’t move .
My friend came to get the keys and he was turned back on the Saturday of the inventory .
4)Note that I was only asked to sign the tenancy agreement on the day I was supposed to move in 26/07.Their excuse was that they sent it to a wrong email address.
5)Finally moved in on the 27/07 and realised the inventory was actually done on 24/07.
It means I could have moved in on 25/07 and save the money lost on train tickets and the stress .
The question is that if an inventory was done on 24/07,why couldn’t I move in the next day seeing that the flat has been vacant for about a week.
6)The most upsetting part of the move is that the flat was not cleaned up.It’s quite dirty and i immediately expressed my displeasure.
After a very tedious journey,we started cleaning up a lot of cob webs,very dirty windows .
I spoke to the agent I was dealing with and he said he informed me that the flat was not professional cleaned.
I admit he told me it was not professionally cleaned and that there were some markings on the wall but it wouldn’t take them a day to clean up the cob webs and dirty windows and blinds .
Very distressing and shocking experiences.
Made our move unpleasant.... Read more
Tenant
31st Jul 2021 (3 years ago)
C Reynolds
Adam was very polite and helpfull.... Read more
17th Jul 2021 (3 years ago)
William H Brown all l can say is excellent very helpful answered any questions l had sale went through smoothly can’t praise them enough.... Read more
Seller
5th Jul 2021 (3 years ago)
A Felton
We were impressed with the level of service we received from Curtis, he was polite, professional and was considerate of our needs and requirements. Because of him we would always recommend William H Brown to our family and friends. Thankyou Curtis.... Read more
23rd Jun 2021 (3 years ago)
M Scales
I was a buyer of a property that WHB were selling. The service was dreadful, unhelpful and inaccurate. I would definitely not recommend them to anyone... Read more
Buyer
22nd Jun 2021 (3 years ago)
I Krizia
We found our new flat through the help of Curtis. He was very patient with us, friendly and always gave us updates and answers to all the queries we had. We greatly appreciate his assistance. Thank you!... Read more
Tenant
16th Jun 2021 (3 years ago)
N McDonald
Extremely good service from Adam and Tracey, very professional and responsive with any queries regarding purchasing our property.
I would highly recommend them.... Read more
Buyer
10th Jun 2021 (3 years ago)
A Richardson
Excellent service by all of the team in Kings Lynn. Prompt responses and very helpful.... Read more
9th Jun 2021 (3 years ago)
C Andrews
Thank you to Curtis who has been extremely helpful, polite and professional with any questions and arranging the property we have rented. Great branch and would 100% recommend... Read more
Tenant
31st May 2021 (3 years ago)
A Garrity
Gina was fabulous and friendly. She dealt with my enquiry professionally. Great dealing with you Gina.... Read more
31st May 2021 (3 years ago)
R Stanley
Enquired about house purchase with Gina at King's Lynn. Gina was very helpful, friendly and nothing was too much trouble, Thank you Gina.... Read more
Buyer
31st May 2021 (3 years ago)
T Wolfe
Enquiried about house purchase with Gina at King's Lynn, she was very helpful and gave me good professional advice. Would recommend... Read more
Buyer
30th May 2021 (3 years ago)
C Judd
Great service from Gina while looking for a property in the area! 100% would recommend.... Read more
28th May 2021 (3 years ago)
R law
Top service from Gina. Quick, polite, professional service.... Read more
28th May 2021 (3 years ago)
H Arthur
We have been dealing with Gina, she is always very helpful, booking viewings in for us and always helps answer any questions we have. Brilliant service... Read more
28th May 2021 (3 years ago)
A Manning
Gina Law was so helpful throughout the whole process and made it all so easy!... Read more
28th May 2021 (3 years ago)
Victoria
Gina was so helpful, couldn't of done more for us.... Read more
26th May 2021 (3 years ago)
C Bishop
Thank you to Gina Law who is helping me find a new property, always helpful & very professional.... Read more
26th May 2021 (3 years ago)
O Drums
Gina incredibly helpful at helping me find my second home. I would 100% recommend her to everyone!... Read more
Buyer
26th May 2021 (3 years ago)
A Wolfe
Gina is very professional and informative. She has great knowledge of the local area.... Read more
26th May 2021 (3 years ago)
H Tilburn
Made an enquiry through Gina Law in relation to getting a Mortgage Advisor appointment. Smooth sailing, and appointment conducted well with her colleague.... Read more
26th May 2021 (3 years ago)
H Stanley
Gina was super helpful with her advice at W h brown and all round great service. Highly recommend!... Read more
25th May 2021 (3 years ago)
A Wilki
Had some inquiries about a property, spoke with Georgina law. She is a lovely lady, very professional and answered any questions I had. Would definitely recommend any person interested in buying a property to use William h brown.... Read more
Buyer
25th May 2021 (3 years ago)
H Green
My experience with Gina was amazing. She was polite friendly and so helpful. I will definitely be recommending her to my friends and family when buying/selling a house. Thanks Gina !... Read more
Seller
24th May 2021 (3 years ago)
E Doy
Gina Law helped us look for houses end of last year and was very professional and friendly ??... Read more
24th May 2021 (3 years ago)
T Redcar
I personally dealt with Gina Law in the branch and as a first time buyer viewing properties for the first time she was really informative and knowledgeable. Any questions I had, she was very responsive. Thanks ????... Read more
Buyer
24th May 2021 (3 years ago)
A Joiner
A pleasure to deal with. Gina was very professional being both friendly and knowledgeable.... Read more
24th May 2021 (3 years ago)
M Wolfe
Gina helped us throughout the sale of our house, and offered great advice to help us through the process. Would definitely recommend to friends & family.... Read more
Seller
24th May 2021 (3 years ago)
S Bishop
I have been looking for my first house for the last few weeks with Gina Law, and she has been brilliant. She is friendly and approachable and always miles ahead of me in finding suitable properties, and incredibly knowledgeable.... Read more
24th May 2021 (3 years ago)
S Cardy
Gina is excellent at W h brown very helpful when needing advice thank you Gina! :)... Read more
21st May 2021 (3 years ago)
L Cox
Having used William H Brown I found that Gina Law was exceptional and immediately dealt with any questions and queries that I had!... Read more
20th May 2021 (3 years ago)
S Thompson
Having used William H Brown for the sale of two properties now I can highly recommend them. I found Georgina Law both highly professional and very sympathetic during very emotional times. Thank you for a great service.... Read more
Seller
17th May 2021 (3 years ago)
M Order
It has been a pleasure dealing with Gina in the administration of our purchase. Always polite, friendly and helpful. Thanks also to Angia who provided some valuable local intel.... Read more
Buyer
12th May 2021 (3 years ago)
Chris
Unlike other estate agents I have delt with Gina has been exceptional, she has not only booked appointments, she has followed up on them, sent emails and has answered and solved any problems immediately. Everyone at her branch seem extremely nice and professional. It's nice to have some of the stress taken away by caring staff.... Read more
11th May 2021 (3 years ago)
F Hewitt
Had the pleasure of dealing with Gina a few weeks ago, really friendly and helpful while searching for our first house????... Read more
Buyer
6th May 2021 (3 years ago)
M Lavell
Mostly dealt with Adam and Tracey who were friendly, open and approachable. All the staff were helpful, responsive to my queries and pro active. Tracey was amazing at dealing with the frustrations caused by outside influences. In general, a good lot!... Read more
5th May 2021 (3 years ago)
D odendaal
I rang up looking to register my interest for renting a property and spoke to lovely lady called Aimee who helped me as I was nervous she talked me through everything and done everything i need was very happy with the professional service i received... Read more
5th May 2021 (3 years ago)
D Dzwonek
I'd recommend this branch to everyone, amazing team, amazing people and amazing deals. If you are after a good estate agency, look no further!!... Read more
4th May 2021 (3 years ago)
B Starling
Have been a tenant through William H Brown for many years and have always received an excellent standard of service.
Aimee Hampton has looked after us exceptionally well throughout and been very helpful.... Read more
Tenant
4th May 2021 (3 years ago)
E Knobbs
Excellent service and great advice from Gina at Kings Lynn WHB helping us through selling our house. Highly recommend!... Read more
Seller
1st May 2021 (3 years ago)
D Carey
Just transferred from sheffield to kings lynn and william brown were brilliant, especially Curtis who helped throughout the whole process. Very responsive with any questions i had. Highly reccomend them.... Read more
19th Apr 2021 (3 years ago)
S Ward
Recently rented a flat through Kings Lynn branch with the help of Bethany, it was a friendly, polite and excellent service provided in order for a smooth transition into my property. Few issues but rectified quickly and efficiently. Would highly recommend.... Read more
Tenant
2nd Apr 2021 (3 years ago)
S maguire
Recently used william h brown kings lynn to find a new property to rent. We have been dealing with Curtis Stannard who has been fantastic throughout. Communication and response time has well exceeded all expectations and I would like to say a big thank you for answering what felt like thousand of emails and calls I sent him with regards to the property and process he answered and dealt with everything politely and quickly everytime without fail. We also had a few phone calls and emails with Bethany Morris who again I cannot fault. Has been a pleasure throughout. Would highly recommend if looking to rent to use this branch. Big thanks to all who have been involved.... Read more
Tenant
21st Mar 2021 (3 years ago)
S Loke
Professional and friendly.... Read more
11th Mar 2021 (3 years ago)
M T
All good!... Read more
5th Mar 2021 (3 years ago)
P Olatunji
Very professional service. Double thumbs up to the entire team. They are very responsive and prompt in their dealings unlike some other agents that will waste your time.... Read more
24th Feb 2021 (3 years ago)
T Bracken
Bethany was absolutely fantastic and the service was excellent and very timely.
A tenant was sorted in double quick time at a price well beyond my expectations.
Very pleased with the service from all at W H Brown kings lynn... Read more
Landlord
24th Feb 2021 (3 years ago)
L catton
Bethany Morris is the person I have solely had my experience with dealing with renting a property and thanks to her I have been able to secure a place and she is very professional... Read more
Tenant
24th Feb 2021 (3 years ago)
Rita
I love this agency! Good customer service, Helped with everything, sorted me out. Would totally recommend.... Read more
24th Feb 2021 (3 years ago)
N Burrows
If your looking for a house well they have them here also have a LT and LV, Russian translator here ????... Read more
9th Feb 2021 (3 years ago)
G Boyd
Following a recommendation, William H Brown/Sequence have been my letting agent of choice for several years now. Nothing is too much trouble and my many enquiries are always dealt with quickly and courteously. I always feel confident that the needs of the tenants, myself and indeed the property itself are being properly represented. I am more than happy to recommend William H Brown/Sequence and their staff.... Read more
Landlord
3rd Feb 2021 (4 years ago)
J Varghese
Good... Read more
24th Jan 2021 (4 years ago)
M Cunningham
Got the keys for our new place today and Jo was an amazing help during all of this. Our first property fell through and she got us another viewing the same day and now a couple weeks later we get to start moving in.... Read more
Tenant
12th Dec 2020 (4 years ago)
C Lockhart
Great service from Bethany. She found me a new tenant within days at a great rent and provided a seamless check in process.... Read more
Landlord
2nd Dec 2020 (4 years ago)
R Allum
Fantastic service! Bethany Morris and Aimee Hampton have both been superb in finding and setting up the new tenants for me. They also have gone above and beyond in answering the various queries I had. I would highly recommend these two and they are a credit to W.H. Brown's, King's Lynn.... Read more
Landlord
30th Nov 2020 (4 years ago)
R Donnelly
Jo and Beth are absolutely amazing very supportive I didn’t have much hope. And they did so much to help me get to my first new home I am extremely grateful. They both definitely deserve a pay rise with the amount of phone calls they received from me. 100% refer all my friends and family! Very happy!... Read more
Buyer
24th Nov 2020 (4 years ago)
S Stinders

This estate agents are by far worst I have come across...they have absolutely NO back office...selling the house is one thing but how they manage the sale after that it quite simply dreadful..the lack of communication..total and utter negligence in handling forms ..they are truly all over the place and have cost me thousands in interest payments..they recommend cheap paralegals to the buyers to handle the legal side of things and its only at the last moment a solicitor actually looks at the case and then comes up with an abundance of new enquiries which causes huge delays...1 of my buyers took 13 weeks to get a survey..another had waited so long had to ring the mortgage company themselves to found out the bank had been trying to get hold of whb broker for 3 weeks!! To confirm a simply address...another buyers help to buy form took 6 weeks to get right..and on and on the failings happened!! every single one of my buyers did not have one good word to say about this outfit ..not one! They simply cannot manage the aftersales if you do anything this year DO NOT use this office it will cost you money in the long run there are plenty of good reliable estate agents out there that keep you updated ..track all paperwork ..acutely fill out forms..and more importantly spend the time to make sure forms have been recieved and are correct all the stuff you would expect from a professional company of which this is not!..trust me when I say this they have cost me 1000s in interest payments due to negligence and My company will NEVER use them again you have been warned!
Steve Stinders
Ceo Stinders Construction ltd... Read more
Seller
17th Nov 2020 (4 years ago)
A Parker
I cannot recommend William H Brown enough. Jo was an absolute super star through out the whole process. I am a very impatient person at the best of times and do not handle stress well but Jo was so patient and always so lovely. I cannot put into words what a pleasure it was to have Jo as our agent. Thank you for everything!... Read more
13th Nov 2020 (4 years ago)
L vincent
Brilliant, efficient service. Sold our house within one week of being on the market. Friendly staff who always keep us up to date with our sale. Highly recommend.... Read more
Seller
10th Nov 2020 (4 years ago)
J Brown
Everything we had to do seemed to be at the last second but they were very patient. We got round to sorting what was needed and all went well.... Read more
5th Nov 2020 (4 years ago)
J Quinan
Jo and Bethany at William H Browns Kings Lynn were fantastic when I needed to find a rental property quickly they managed to have my paperwork and keys sorted within a matter of days, which really took the pressure off me whilst selling my house and moving out. All the staff are very professional and always quick to respond.
Many thanks again.... Read more
Seller
27th Oct 2020 (4 years ago)
V Perjunca
(Translated by Google) The worst real estate agents. They first check your budget and then demand money. If you rent. Or want to buy. For example, if the house costs 200 thousand, they say that you have to pay 220 because someone wants to. Be careful with such agents. Here the masters work
(Original)
????? ?????? ???????? ?? ????????????.??? ??????? ????????? ???? ?????? ? ????? ??????? ?????.???? ????? ? ??????.??? ?????? ????????.???????? ???? ??? ????? 200 ????? ??? ??????? ??? ?? ?????? ????????? 220 ????????? ????? ??? ?????.?????? ????????? ? ????? ????????.??? ???????? ????????... Read more
23rd Oct 2020 (4 years ago)
M Pedder
Absolutely the worst estate agents you could even begin to imagine. No reponses to emails sent 8 months ago! They do everything in the landlords favour, charge ridiculous amounts of money, don't note the damage to proprties before the tenant moves in. Absolutely made my life hell for over a year and have now caused me more issues due to things that their "trained" staff missed! Overall avoid like the plague.... Read more
Tenant
13th Oct 2020 (4 years ago)
C Perry
Not a good company... Read more
27th Aug 2020 (4 years ago)
J Tompkins
William H Brown sold two properties for us over the last 15 months and have been brilliant. The staff are personable, professional and responsive. Paul did the valuations and most of our contact was with Adam and Bexley, who were wonderful. Communication was really excellent and we got regular updates. If we phoned and they didn't know the answer they would find out straight away and get back to us. Although there is always stress with moving house, I would say they definitely alleviated the stress because they were so competent and reassuring. A great job done in both houses!... Read more
Seller
19th Aug 2020 (4 years ago)
J Adams
Great service very helpful... Read more
12th Aug 2020 (4 years ago)
M Oliveros
In this real estate agency the treatment of the tenant is quite unpleasant, from the beginning to the end of the contract. I was harassed at the beginning of my contract because I had to make automatic payments, although I did not want to, during my stay in the flat, they did not care about the tenant, I had to wait until the end of the contract to know what I owed the electricity & gas company because they did not want to let me use their key to check the readings. And now, I've been waiting a long time for my deposit money back. I have also noticed that this and other problems have been experienced by friends and colleagues, all foreigners. I do not recommend this agency at all, and if they do not return my money I will have to report them.... Read more
Tenant
5th Aug 2020 (4 years ago)
A Rose
John has shown me around a couple of properties now and I have to say his openness is refreshing and made viewing properties a genuine pleasure. Given the current pandemic, his online viewing videos are really helpful with great commentary. He was very good at recommending places that he knew were becoming available. I would recommend viewings with W H Brown. John is a great asset to the team and completely put me at ease.... Read more
23rd Jul 2020 (4 years ago)
N Carter
Both Bethany and Amy have been really pro active and helpful whilst letting an apartment on behalf of my elderly relative. Nothing was too much trouble and within a short matter of time an applicant who we are more than happy with was found and due to move in after only a few since viewing. Would happily recommend!... Read more
Landlord
6th Jul 2020 (4 years ago)
J Webber
We have been renting through William H Brown for a couple of years now & would like to give a special thank you to Beth who has always been really helpful & responsive to us! Always on hand if we have any questions or issues which are quickly resolved.... Read more
Tenant
19th Jun 2020 (4 years ago)
E Warner
Absoloutely superb! Made the moving experience easy from our first viewing with John, to Beth & Amy being as helpful as ever in the office. Thank you so much!!... Read more
2nd Mar 2020 (4 years ago)
L Varpina
Good... Read more
28th Feb 2020 (4 years ago)
K Bowett
I recently moved back to Norfolk from London and immediately found the perfect town centre apartment.
Aimee and the team at rentals were so swift in thier service and my move in was seamless. The info and get you in pack are professionally done. Couldn't have asked for a better service. Thank you... Read more
Tenant
25th Feb 2020 (4 years ago)
M Cousins
I have just changed Estate Agents to William H Brown and initial support has been excellent - I am hopeful it will continue to be excellent.... Read more
24th Feb 2020 (4 years ago)
I Ghita
Great staff they do all paper work for as in 3 month
ADAM and NATALIE are the best 10++++ from 10... Read more
27th Jan 2020 (5 years ago)
H Sanderson
great service received very polite and helpfull. thanks beth and annabell... Read more
15th Jan 2020 (5 years ago)
O Arce
I want to make a special mention to Beth. She is in charge of letting and I would like to say that she is very polite and efficient person, always willing to help you.... Read more
Landlord
26th Dec 2019 (5 years ago)
D Mathew
I'd like to thank Bethany Morris and her team for her work on renting out a property for me. They were all professional and the process was pleasantly straightforward.... Read more
Landlord
10th Dec 2019 (5 years ago)
M Adams
A good experience, sold and bought through them and used their in house solicitors which I would recommend.... Read more
Seller
13th Nov 2019 (5 years ago)
C Walmsley
I just sold my Mums house via W H Brown in Kings Lynn. Very friendly and helpful team. I wouldn't hesitate recommending them for a house sale.... Read more
Seller
8th Nov 2019 (5 years ago)
A Hosein
I came purely by chance looking for a real estate agent in 2017. I entered their office on Kings Street and I never regretted that. I ended up doing business with them. They were understanding and went out of their way to ensure I was well attended. Many times out of normal working hours I recommend this agency outlet to new person seeking support in getting access to a home.... Read more
31st Oct 2019 (5 years ago)
M Nicholls
They are very nice really helpful and keep you informed cheers... Read more
24th Oct 2019 (5 years ago)
S Mann
On the whole I wasn’t overly impressed however there was one staff member, in particular, who really excelled. Bethany Morris provided me with all the answers to my questions with a friendly and rapid response. She made years of being a landlord and then a seller much less of a stress and they’re lucky to have such an employee. Thank you for everything Bethany. You were 5 stars all day long.... Read more
Seller
5th Oct 2019 (5 years ago)
K Hitchcock
Excellent service. I would like to thank Ben for all his help and hard work. Finding rental accommodation for me and two cats never deterred him and was always on the look out for me.... Read more
Tenant
26th Sep 2019 (5 years ago)
J Wasenczuk
Nice and friendly... Read more
24th Sep 2019 (5 years ago)
H Keenleyside
Thanks Beth for wonderful cut... Read more
23rd Sep 2019 (5 years ago)
T Fox
Always very helpful with good advice... Read more
21st Aug 2019 (5 years ago)
D Stephen
Very bad experience. From 2016 may to 2017 april we had rented a house through them. The house was very mouldy and smelly when we received it. While we vacated they charged us for damages which was already there previous to our occupancy as well as a large cleaning charge. We approched the tenancy deposit scheme with our pre entry inventory documents and it was from there we got some justice. I advise everyone to be careful with the inventory check before your occupancy.... Read more
Tenant
12th Aug 2019 (5 years ago)
Omegahunter
Excellent customer service. They were ready and able to get our house on the market within days of us visiting them.
Adam backed up their service by going out of the way to move things forwards when they seemed to stall near the end of the sale.
I would have no problem in recommending William H Brown to anyone wanting to sell their property.... Read more
Seller
3rd Aug 2019 (5 years ago)
S Appleton
Adam Leadley and all the staff at William H Brown in King's Lynn where so helpful in selling my Father's house... they were constantly in contact throughout the process and suggested a range of local tradesman as we needed them. Thanks so much!... Read more
Seller
31st Jul 2019 (5 years ago)
G Devaney
I secured rental accommodation from William H Brown. I found Ben Rookie to be very helpful, friendly and affable. A very nice chap. On the whole I thought the company itself to be professional and efficient. Thanks Ben.... Read more
Tenant
26th Jul 2019 (5 years ago)
S Nicholls
Set mortgage up for us ,good rate but come end of our current mortgage the new one wasn't in place . Apparently property surveyor was unable to contact us on the three phone numbers and two email addresses supplied Hmm, .set up another mortgage , turned up for an arranged appointment and advisor was on a day off . Set up life insurance to run alongside mortgage but when we received the documentation in the post it was incorrect , tried to amend and now have no life insurance.Will not use again .... Read more
19th Jul 2019 (5 years ago)
V Isle
Adam Leadley of WH Brown, King’s Lynn was always pro-active in finding us properties which he tailored to our needs. He is a conscientious negotiator who puts his customers first... Read more
7th Jun 2019 (5 years ago)
Matt
We have got our first mortage through Mark at Kings Lynn and I couldn't reccomend him more. I was expecting nothing but stress and confusion but he has explained everything and made it all so easy.
Despite having lots of questions, he has answered each and every one of them quickly and without making me feel like I'm asking stupid things! We will definitely be using him in the future and recommending him for anyone!... Read more
27th May 2019 (5 years ago)
M Bennell
Mark helped us buy our first home, neither of us had any idea what we were doing! Mark did a great job at navigating us though the whole process and made the experience much less stressful by answering lots of our stupid questions. Really nice guy, credit to WHB... Read more
Buyer
23rd May 2019 (5 years ago)
M Quinn
We recently bought our home from vendors who used William h Brown as their agents. We used Purple Bricks, who were cheap, and it showed in their total lack if interest and the fact that our agent left the company just as we accepted an offer.
Adam Leadley was our main contact at WHB and he was fabulous!
He offered advice, support and guidance throughout the whole process. His knowledge and support were matched by his professional and courteous approach. He was always available if we had a question.
We will be forever grateful for his help and in the unlikely event that we ever move again we would us WHB as our agents.... Read more
Buyer
16th May 2019 (5 years ago)
R R
Friendly, helpful and a very good service. Thanks to Adam in sales for his help.... Read more
16th May 2019 (5 years ago)
S Noor
Well, having no previous experience of buying property in UK, we met Adam Leadley and Mark Thompson of William H Brown. These two gentlemen made all the complicated process of buying a property very smooth and always were a text/phone away for answering any queries. It was no doubt the bestest of the customer care you can recieve. Without any hesitation at alllll, I can say, if you want the best ever experience and service, just go for these guys to help you with your search. Thumbs up guys ????????????????????????... Read more
Buyer
16th May 2019 (5 years ago)
Paul
Tried to make 2 simple enquires about a property for rent. Found the service to be less than adequate and more rude than professional. Based on these interactions I would not be looking to deal with this company in the future. The staff want to push their agenda upon on you rather than listening to your needs. Not good at all. Can't speak about their other services but relations with people looking to rent need improvement.... Read more
1st May 2019 (5 years ago)
A Dodd
As first time buyers we genuinely feel privileged to have Mark looking after us for our first mortgage.
The first thing anyone mentions about mortgages is how stressful and difficult they are, but with Mark he has made everything so easy and given us all the time in the world. We will always recommend Mark to anyone looking for mortgage advice and will continue to do so until he retires!... Read more
Buyer
24th Apr 2019 (5 years ago)
B 6983
Great mortgage advice and service from Mark. Never known a mortgage application to go through so quickly. Would highly recommend... Read more
18th Apr 2019 (5 years ago)
H Morley
Thank you to all the staff in the lettings department at William H Brown for excellent customer service, and helping me to secure a beautiful property to rent. Particular thanks go to Ben, who ensured that I was updated and supported throughout the entire process.... Read more
Tenant
18th Apr 2019 (5 years ago)
J Reynolds
Bexley at WH Brown went above and beyond the call of duty to get my property sale completed.
Several times I thought the sale would have fallen through, had it not been for Bexley’s efforts to make it actually happen, I believe that would have been the case.
I can’t thank him enough!
Best of luck Bexley with your career, I can see you going far!... Read more
Seller
18th Apr 2019 (5 years ago)
S Morrice
William H. Brown provided an excellent service in the letting, management and selling of my property. Adam was very helpful over the sale of the property, keeping me right up to date with any developments and answering all my questions.In all, a very professional and friendly service - highly recommended.... Read more
Seller
17th Apr 2019 (5 years ago)
E Ellis
I arranged my mortgage through this branch and I can't recommend Kyle enough. He was very helpful, gave us plenty of options and explained everything very clearly. He got us a brilliant mortgage rate and sorted all of the paperwork for us. I wouldn't use anyone else again.... Read more
Buyer
16th Apr 2019 (5 years ago)
B Dogan
Recommend everyone to go with them, received excellent customer service. Especially From Ben, he helped me out so much trying to find my rental house once it was found I moved in very quickly as he dealt with everything else that was needed for the house. Everyone else was very helpful and kind, but I really recommend Ben If you are looking for a property to rent.... Read more
Tenant
9th Apr 2019 (5 years ago)
L Wood
We have been speaking with Mark from the very beginning. He worked tirelessly for us. We even had calls late at night where our work life kept us so busy. Mark got us our first mortgage, which was against the odds and he has just helped us secure our new mortgage! Couldn't recommend highly enough!... Read more
Buyer
4th Apr 2019 (5 years ago)
S Thrower
Received excellent customer service. Can’t complain about a thing! Everyone is so friendly and helpful, nothing is too much. Very happy with the sale side too. I would especially like to thank Hannah for all her help. Keep up the good work guys!... Read more
Seller
4th Apr 2019 (5 years ago)
A Zipfell
Excellent customer service. Very happy overall experience especially from the sale side, would like to thank Hannah particularly for all her help... Read more
Seller
4th Apr 2019 (5 years ago)
Z Mills
Excellent service from the sale side and a special thanks to Hannah for her help!... Read more
Seller
4th Apr 2019 (5 years ago)
J Brown
Can highly recommend Mark the mortgage advisor. He helped arrange our mortgage a couple of times and really went the extra mile!... Read more
3rd Apr 2019 (5 years ago)
B Morris
Used Mark for our mortgage and would highly recommend. He has so much knowledge of the services provided and the process. Mortgage was approved within 3 days. Very efficient. Even if I wasn’t buying through William H Brown I would still use Mark for my mortgage!... Read more
2nd Apr 2019 (5 years ago)
Sharon
Couldn't recommend Mark (the mortgage broker) enough! He's really made the whole getting a mortgage, then re-mortgaging experience really smooth and easy. Always there to answer any questions and then explains everything in layman's terms so you actually understand what's going on! A true professional and we are so grateful for his help :)... Read more
2nd Apr 2019 (5 years ago)
E Smith
Excellent customer service from the mortgage broker Mark who helped us through the process of buying our first home. Would definitely recommend to friends and family in the future... Read more
Buyer
2nd Apr 2019 (5 years ago)
B Kush
Where extremely lovely helped us rent our first home, would totally recommend using them. We will be planning on using their services again in the future.... Read more
Tenant
31st Mar 2019 (5 years ago)
E Hafidi
Put me forward for a property i never enquired about, consequently i lost the property through another estate agent because of incompetence, negligence and bitter rivalry and jealousy. Never will recommend this company to anyone... Read more
16th Mar 2019 (5 years ago)
H Rippon
Really good experience buying our first property through William H Brown! Would highly recommend Adam who was extremely helpful and ensured that our queries were chased up and resolved promptly. He was very approachable, professional and understanding. Also recommend Mark who is especially helpful with first time buyers; couldn’t have been an easier and calmer process for us!... Read more
Buyer
14th Mar 2019 (5 years ago)
L Mills
Fantastic! Beth did a brilliant job in finding us a new home when we needed to move fast, providing a very quick and efficient service!! Many thanks... Read more
7th Mar 2019 (5 years ago)
L Farrar
Excellent service provided. Very efficient and have great customer care. We dealt with a lady called Beth who was fantastic. Would highly recommend... Read more
7th Mar 2019 (5 years ago)
L Clarke
Very poor communication. House was left unlocked after one viewing. There were various errors in the details. Very much a 20th century company.... Read more
23rd Feb 2019 (5 years ago)
D W
Rented a nice 1 bedroom flat for 6 months in Kings Lynn from Bethany and she couldn't have been more helpful throughout. From viewing to handover of keys took 6 days, and that was over a bank holiday weekend.
Boiler breakdown fixed promptly, straight forward check out process, always polite and professional.......Cheers Bethany... Read more
Tenant
18th Feb 2019 (5 years ago)
L Dye
We have sold our house and purchased our new one through William h brown. The service and support we have received from Paul, Karen and Mark has been outstanding. Our case has gone on for 11 months and has had every complication possible, yet the team remained supportive, caring and professional towards us, the chain and solicitors.
Yes we are paying William h brown for their service but they have truly gone over and beyond for us. The countless emails, phonecalls, late nights and chasing they have done for almost a year is just remarkable and we can not thank them enough.
We would highly rate William h brown to our friends and family and would not hesitate in using their services again.
Thankyou from the bottom of our hearts.
Laura, Dave and Mia Dye x... Read more
Seller
11th Feb 2019 (5 years ago)
J Davies
Great with lettings and really quick at selling properties. Wouldn't use any other estate agent. Angela Mayes and Hannah Read are especially helpful!... Read more
10th Feb 2019 (5 years ago)
L Wilson
William H Brown made buying and selling simple and straightforward. A special thanks to Adam who went the extra mile to make this process as easy as it could be, thank you!... Read more
Seller
6th Feb 2019 (6 years ago)
V F
Not responsive...can not trust of what is promised. We were told our offer was successful and went all paper work for mortgage but suddenly they changed their way. It was very not professional manner I would not trust them again and of course not recommend to anyone of that poor services.... Read more
Buyer
23rd Jan 2019 (6 years ago)
M Hawkins
Never again we paid always on time never any problems now as we moved out of the property to get our deposit back is an absolute nightmare
They great to take your money but don't expect to get anything back unless you go to the solicitors... Read more
Tenant
15th Jan 2019 (6 years ago)
L Jones
I needed a house fast and thought it was impossible but Bethany made this happen. A smooth and professional approach all the way through and got me exactly what I wanted.
Couldn’t of asked for more. A complete 5 star service so far.... Read more
Tenant
8th Nov 2018 (6 years ago)
T Franqui
Lovely staff and great service, will always come back and would highly recommend to everyone... Read more
2nd Oct 2018 (6 years ago)
F Lynch
Fantastic Office and Company. Delighted with the very quick correspondence with Bethany. Also just to add that John was fantastic with the viewing of the property. I would very much recommend using this company!... Read more
19th Sep 2018 (6 years ago)
J Nicholls
Really helpful friendly staff, overall easy and stress free experience and this is our first move. Would highly reccommend. Also we would like to say a personal thank you to Bethany Morris and would reccommend as the agent to go with.... Read more
28th Aug 2018 (6 years ago)
R Doughty
They get one star for the service I received before everything was centralised to Norwich, since then it has been a catalogue of errors. As a tennant I have been treated like a second class citizen, they ignore communications, are rude, unhelpful, charge through the nose, don't look after the property, have breached data protection and failed to organise my check out. Utter disaster, how they are allowed to continue to trade is beyond me. I would have been sacked for such repeated incompetence and yet they have the highest charges of any agents, not sure how that works seeing as there is zero service received as a tennant! Absolutely disgusted with them. Avoid at all cost if you possibly can!!!!... Read more
Tenant
31st May 2018 (6 years ago)
T Suiter
Always dealt with William H Brown Lettings over the years and have received a great quality of service. Would recommend.... Read more
Landlord
30th Mar 2018 (6 years ago)
J Aldridge
Great service friendly staff. David Allen helped me get my first home thank you... Read more
Buyer
27th Mar 2018 (6 years ago)
Grace1375
Brilliant experience with lettings, would highly recommend.... Read more
Landlord
6th Jan 2018 (7 years ago)
R Beeby
A great agent who made the house buying and selling process very easy. I would highly recommend.... Read more
Seller
13th Aug 2017 (7 years ago)
M Thomson
Thank you so much for looking after my mother's house.
The service received was brilliant after another agent completely let us down.... Read more
11th Aug 2017 (7 years ago)
A Senins
7 years ago when I joined them they where really good but now they are in competent bureau. They just charge money and the service is horrible. To communicate with them is a nightmare. Their working hours are a hoax(in morninngs they have meetings for 30 min and they don't care if there is a costumer they just say come back in 30min or so depending how far with the meeting that are) today I tried to contact 1 of 5 letting agents for 1hr and 40min but with no luck as surprise surprise in the day they work the longest last hr is for Meeting, and all they advised please call back to tomorrow!!!! Really??? Is this the service they provide??
This all is about letting side of them, can't really tell about buying/selling side. Really not happy with incompetence with them and service they provide.... Read more
Landlord
29th Jun 2017 (7 years ago)
N Maslakova
When moving out from the flat that we where letting from William'h'Brown, they took of £90 of my deposit, saying that we didn't pay agreement renewal 2 years ago, which I know I did pay. And they sent very unprofessional email to make me aware that they have done, no contact with me prior to that or anything has been done. Glad I have all of the receipt's, however it took ages to make them pay my £90 back, they are trying to get money out of everywhere. Abi, not sure who she is was very unhelpful and not polite. Absolutely ridiculous experience.... Read more
Tenant
18th Nov 2016 (8 years ago)
G Meacher
no communication with this branch trying to get hold of people takes a life time wouldn't recommend this this company at all better doing it your self, also sequence are just a waste of money i might as well just throw my money out the window... we learn from our mistakes...... Read more
1st Mar 2014 (10 years ago)