Abbotts Countrywide Downham Market are an estate agent in Downham Market. They mainly list properties in PE38, PE33 and PE14. Over the last 6 months, they've listed 34 properties, with 44 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Had a very poor experience trying to collect keys to my first house with this branch. We were due to complete on a Friday but called ahead to let them know we'd be over Saturday afternoon to collect keys. When called on completion day I alerted a 2nd member of staff we'd be coming Saturday afternoon and not right away. We'd be driving from Oxford (3 hours away) so wanted to make sure they were definitely expecting us.
We arrive 2:35pm Saturday to an empty branch, wait 90 mins before calling around to see if anyone from other branches can get in touch with the DM agents as they close at 4. The Norwich branch managed to call the DM agent who confirmed out on a Valuation but back soon as only 10-15 mins away and coming back to branch before finishing for the day. An hour then passes so it's 5pm and still no agent.
We waited 2.5 hours on an afternoon when they knew we were coming to collect keys and nothing. Lied to the Norwich branch that they would be coming soon. Thankfully no chain so we hadn't arranged removal vans for that day as I have no idea what we'd have done if all our belongings were packed up.
To top it all off while waiting the extra hour between 4-5pm my car was driven into in the nearby car park.
6 hours of driving, a wasted day & a damaged car later I get a call from Ollie the branch manager basically saying "yeah, sorry about that, see you next week"
Happy to prioritise new business over fulfilling remaining obligations from a previous sale.
Dreadful.... Read more
12th Feb 2024 (10 weeks ago)
M Coales
We bought a bungalow recently through Abbots, Downham Market.
The people we dealt with were very helpful and friendly and went out of their way to help! BUT ...... we also had to deal with the 'in house' conveyancing agent Conveyancing Direct' what a rude unhelpful person George was!!!! We'll never use that company again for fear we end up with him, dreadful man!... Read more
29th Dec 2023 (16 weeks ago)
K Minton
Oliver and his team and the Downham Market office have been absolutely amazing working with us over a lengthy period. They have been so supportive and helpful . Would very happily use their services again... Read more
15th Dec 2023 (18 weeks ago)
Anonymous Homeseller
The staff our very helpful and friendly.Very efficient and nothing is too much trouble.The nicest Estate agents I have ever used.
Would highly recommend.... Read more
18th Nov 2023 (22 weeks ago)
L Kerr
We recently had a rental property let by William H Brown Downham. The property isn’t managed by them. Sophie Hennells was fantastic from start to finish even with my anxious harassment nothing was too much trouble.
The process went smoothly and we found her particularly accommodating which was fantastic considering she is currently working alone. Couldn’t recommend them enough. The little gift box given on signing full off goodies was a particularly nice touch. Well done Sophie keep up the good work!!... Read more
2nd Nov 2023 (24 weeks ago)
J Rosier
Amazing service from start to finish. I felt like nothing was too much bother. They took me under their wing and in particular Ollie, Steve and Stephen Huff were amazing, couldn't fault them!... Read more
26th Oct 2023 (25 weeks ago)
Sally
The service Oliver Martin and Abbotts provided when managing the sale of our family home was outstanding. From the moment we approached Oli to market the property to the completion this week, the advice, guidance and support was exceptional, in fact it went ‘above and beyond’ (especially in dealing with a burst pipe!). I have already recommended Oli to another seller. If you want care, kindness and professionalism, look no further.
Sally Wilson... Read more
30th Sep 2023 (6 mo. ago)
E Heeley
Oliver was very professional throughout.... Read more
28th Sep 2023 (6 mo. ago)
S tree
Found the team at the Downham branch very helpful.
They followed up on everything that I asked
Thank you... Read more
21st Sep 2023 (6 mo. ago)
P Kennington
Absolutely shocking service. Never any communication. Constantly having to chase via phone and email to get answers, even though I am paying them roughly £100 pcm to ‘manage’ my property. Keep taking extra money from rent for extras when told twice that I don’t want any extras at all. Kerrie promised the most amazing service when I decided to go with abbots, after telling her the previous bad experience with lettings agents but she doesn’t seem to know what she’s doing at all, no one does!
Still waiting for a response from early last week, have chased 4 times with no answer.
Wouldn’t recommend Abbots at all - stay well clear.... Read more
9th Aug 2023 (8 mo. ago)
J Wheatley
Our recent sale through Abbotts of Downham Market was completed in an efficient and professional manner. All staff were very pleasant and helpful throughout the sale. Highly recommended... Read more
14th Jul 2023 (9 mo. ago)
T Pocock
All the Staff at Abbotts have been professional and helpful with our search for our new home
Terry... Read more
23rd May 2023 (10 mo. ago)
D Weston
A little bit late writing this as my property completed September last year. Abbotts were fantastic and even rescued the purchase at one stage, they kept up a good level of communication and I never felt as if I was left in the dark with anything. Fantastic experience!... Read more
9th May 2023 (11 mo. ago)
S Vahesan
Steve has been amazing!
He has been professional, understanding and honest from the beginning to the end. He has put in so much hard work and time to help me get my first home, definitely could not have done it without him!
He has given continuous support and advice. He has surpassed my expectations in helping with the process. He has incredible knowledge and experience and he has secured us a great deal!
I am so grateful for Steve's expertise. I wish him all the best in his career and I definitely recommend him!... Read more
8th May 2023 (11 mo. ago)
S kinsley
From start to finish, great service from all staff. We can highly recommend the team.... Read more
5th Apr 2023 (1 year ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.