B Barratt
Louise and her team at Wright Marshall…
Louise and her team at Wright Marshall in Nantwich are lovely to deal with, completely approachable and provide a service second to none. I would highly recommend.... Read more
25th Jan 2025 (17 days ago)
A Buckley
Recently used wright Marshall to sell my uncles property. The nantwich branch have been fantastic. All the staff are great but a massive thank you to Louise who is one amazing lady, from the minute I rang to arrange a viewing to completion she's been their every step of the way keeping us informed of all aspects of the sale, which at times has not been straight forward. Would recommend Wright Marshall to anyone who is thinking about selling their home, we wouldn't use anyone else. Thanks again.... Read more
Seller
18th Jan 2025 (24 days ago)
G Spencer
We sold our home with Louise and the team in Nantwich. This was the second move in a year and both with Wright Marshall, Nantwich. It was a really straight forward process with a very professional team. The whole team are very upbeat and keeping everything on track. Many thanks again!... Read more
Seller
17th Jan 2025 (25 days ago)
C Wilson
Explained everything to me and made the whole process seem very clear and even enjoyable! Great photos and floorplan. Friendly and knowledgeable manager.... Read more
4th Nov 2024 (14 weeks ago)
D webster
after contacting various estate agents to arrange valuations on our properties,and not getting much response,i contacted wright marshall office in nantwich.the young lady i spoke to was very helpfull,and arranged a meeting with louise chapman.my wife and i met louise at the arranged time and date,i showed her arround the properties and left her to view in her own time. my wife and louise had a conversation at the end of viewing and louise said she would be back in touch soon with her thoughts on valuations.we recieved all the information as promised.my wife and i would not hesitate in recommending wright marshall and there team,everything was carried out very professionally,and exceeded what we expected.once again thank you to the team at wright marshall,and especially louise.thank you once again,david and irene webster.... Read more
Seller
3rd Nov 2024 (14 weeks ago)
L Jenkins
Not viewed the properties yet, however just got off the phone with Louise, very friendly very funny, to the point im leaving a review! Excellent conversation on a saturday morning would reccomend!... Read more
2nd Nov 2024 (14 weeks ago)
C Burton
Wright Marshall's Deborah Cantello was such a pleasure to deal with during our recent house search . Nothing was too much trouble.
Unfortunately we have bought through another agency but I would hesitate to recommend them. The viewing staff were grt too... Read more
18th Oct 2024 (17 weeks ago)
J Bell
Friendly team, very experienced. Kept us updated at every step , quick to jump on calls and chase up when problems occurred, speaking to other vendors, buyers, solicitors etc for us.
Full end to end ownership and service for our sale.
Would recommend the Nantwich team for anyone looking to sell in the area .... Read more
Seller
21st Jul 2024 (6 mo. ago)
M Cooke
First class service throughout. Thank you Louise and Hannah.... Read more
M Ross
Great Estate Agent from the start of the process handled by Louise, to the viewings coordinated by Deborah, to the sale and completion process handled by the excellent Hannah. This excellent team took the majority of the stress out of a stressful process. Hannah in particular is a fantastic communicator, and kept me informed every step of the way. Thank you Wright Marshall Nantwich.... Read more
Seller
8th Jul 2024 (7 mo. ago)
C Emilius
Hannah has been fantastic start to finish and wasn’t even our estate agent selling our house, she was acting on behalf of the seller.
If we ever come to sell she’s the person I would be instructing!
Throughout the whole process she kept us informed and supported with additional viewings that were always short notice :)
She’s a true asset to Wright Marshall and even though buying and selling properties can be stressful she’s made it so easy.
Thanks Hannah & Wright Marshall!... Read more
Buyer
1st Jul 2024 (7 mo. ago)
J moulton
Thanks to Louise, Hannah and Deb who were a pleasure to deal with and looked after us brilliantly throughout our sale.... Read more
Seller
21st Jun 2024 (7 mo. ago)
Really pleased with the service. Louise is always very professional positive and enthusiastic, which is exactly what you want from an agent. The communication regarding viewings and feedback has been excellent.... Read more
Seller
17th May 2024 (8 mo. ago)
They got the job done and managed to get a price we liked. Contact was minimal but effective. All in all a good experience. Thank you Wright Marshall.... Read more
Seller
3rd May 2024 (9 mo. ago)
P Spurrier
We have received outstanding service from Louise, Hannah and all the team. Ours was not an easy sale as we are executors and live over 100+ miles from the property but from our first meeting with Louise we knew we had made the right choice, her professionalism and friendliness from our first meeting continued throughout the whole process and it was a pleasure to call in at the office each time we made it up to Nantwich. We were kept fully updated and they even went above and beyond expectation when helping us deal with a burst pipe that severely damaged the property. A joy to do business with, a huge thank you from both of us. Phil & Michelle... Read more
Seller
25th Apr 2024 (9 mo. ago)
T C
From first contact to completion....Wright Marshall in Nantwich have been amazing :) We were first time buyers and they made the experience easy and supported. They reduced the stress that house buying can be. Lou and the team are amazing! I can't thank them enough....especially for the multiple viewings we arranged on the property which was moving through the sale process :)... Read more
Buyer
4th Apr 2024 (10 mo. ago)
Bailey
From our initial consultation to the final signing, out experience with Louise, Hannah and the team at Wright Marshall Nantwich was exceptional. Their team’s professionalism, expertise, and personalised approach made the entire process smooth and stress-free. They listened attentively and guided us through every step with clarity and transparency. I highly recommend Wright Marshall Nantwich for anyone seeking top-notch service and results in the local property market.... Read more
21st Mar 2024 (10 mo. ago)
N Lawson
Without exception the team at Wright Marshall Nantwich have been professional, empathetic during difficult times and have never faltered in their endeavour to get the job done. The whole team are very responsive and quick to action any queries or enquiries. I would highly recommend them to anyone considering selling or purchasing property. A special mention to Hannah for constantly going the extra mile.... Read more
Seller
14th Mar 2024 (10 mo. ago)
H Cheded
Really lovely agent to work with. Forward thinking and friendly! Louise is a gem... Read more
4th Jan 2024 (1 year ago)
D Corbin
Louise, Hannah and the team have been amazing. They helped us sell our house straight away for an amazing price (also the asking price). They were available every step of the way and were very friendly, kind and supportive throughout. Thank you so much guys. Debbie & Alan.... Read more
Seller
10th Dec 2023 (1 year ago)
N Eastham
Website is hard to follow and doesn’t seem to show houses for sale, well I couldn’t find them. Gave up so if your looking to sell why use them... Read more
6th Nov 2023 (1 year ago)
A Paun
Terrific agency, always responded, honest throughout the sales process. Hannah and Louise were great.... Read more
Seller
31st Oct 2023 (1 year ago)
N Imran
Kirsty was amazing, such a kind agent. She always looked after us while making sure everyone was comfortable. Great experience.... Read more
20th Oct 2023 (1 year ago)
J Balkwell
Genuine helpful lovely staff. Really helped me purchase a property whilst living overseas. Liased regularly with me and husband. Really really recommend them. Thank you Louise Chapman and the team... Read more
Buyer
21st Sep 2023 (1 year ago)
R Duck
Great company. Lovely staff.... Read more
5th Sep 2023 (1 year ago)
C Wilkes
Absolutely fabulous, efficient service.
We met Chloe who listened to what we were looking for and suggested a property she thought would be perfect.
She was not wrong. We came to see it and fell on love with it. We then dealt with Erin who took us through the process swiftly and easily.
We now have a beautiful home in the heart of the cheshire countryside.
If you're looking for an estate agent. That actually listens and cares about the customer then look no further.
I can't reccommend Chloe, Erin and Wright Marshalls highly enough.
Thank you for helping us find our perfect new home.... Read more
Buyer
23rd Aug 2023 (1 year ago)
B Bratton
Lettings team are just brilliant!! Always a pleasure to work with. Deal with Kirsty and Chloe on a regular basis and both girls are always so helpful and professional. Thanks again girls.... Read more
22nd Aug 2023 (1 year ago)
D Durose
Excellent estate agent.
All staff were friendly and helpful. Sold my house really quickly. Their fees were very reasonable.... Read more
Seller
24th Jun 2023 (1 year ago)
J Ure
I have been a contractor for Wright Marshall for some time, serving as a tree and garden care contractor for the lettings department.
I have found the staff to be responsive, professional and easy to deal with. Wright Marshall handled all communications with the landlords and arranged for work to commence with no fuss and for invoices to be paid promptly.
5 stars, would work for again.... Read more
13th Jun 2023 (1 year ago)
T Prices
Used the lots of times as move a house alot they are the best Louise and her team are very very good get the job done right... Read more
15th Mar 2023 (1 year ago)
R Hacking
Wright Marshall are brilliant estate agents who work do hard on your behalf. They offer a fantastic service but with a personal touch . Moving is such a stressful process but Louise , Hannah and the team are always available to answer any questions or sort any problems . Absolutely outstanding, after buying and selling with them I can't recommend highly enough.... Read more
Seller
13th Mar 2023 (1 year ago)
C Smith
Very efficient and helpful... Read more
10th Mar 2023 (1 year ago)
S Ashcroft
I was looking to buy a property in the local area, this company was extremely helpful every step of the way... Read more
Buyer
24th Feb 2023 (1 year ago)
E Holland
Friendly staff, traditional estate agents centre of town... Read more
22nd Feb 2023 (1 year ago)
Barry
Highly recommend Wright Marshall Nantwich, made the purchasing of a property stress free. Staff are all very professional, Hannah who was looking after the sale/purchase even went out her way to pass on contacts for surveys etc. making the whole process simple for all parties involved. Many thanks for all your help and assistance!... Read more
Buyer
20th Feb 2023 (1 year ago)
R Homes
Looking for a reliable estate agent is not easy, but these guys real try.
Would recommend without question.... Read more
19th Feb 2023 (1 year ago)
C Cheesman
Thank you to all for making the sale of my flat so smooth. What a great team!... Read more
Seller
18th Feb 2023 (1 year ago)
M Jackson
Thanks to the team for your hard work .. i am very impressed with your efforts and would recommend without hesitation .... Read more
16th Feb 2023 (1 year ago)
A Lovat
Super helpful! Would definitely recommend Wright Marshall if you are looking to rent a property! Thank you everyone!... Read more
Tenant
14th Feb 2023 (1 year ago)
E Dolan
I’ve had the pleasure of dealing with this office and was blown away by the exceptional service provided. The team are enthusiastic and proactive in their work & their level of knowledge is second to none. They are a very customer focussed team who go above and beyond to ensure customer satisfaction.... Read more
12th Feb 2023 (1 year ago)
R Elliott
Very personal and very nice properties... Read more
12th Feb 2023 (1 year ago)
Aaron

I'm not normally one for giving bad reviews, but on this occasion I felt it was necessary.
We rented with Wright Marshall for 3 years.
When we first decided to go with Wright Marshall, we had an overall good experience.
However, as time went on, we would raise issues that would just go constantly unresolved.
For example, our shower was broken and the toilets didn't flush properly. Twice plumbers came out but nothing was ever done to fix the problem the entire time we were there. Instead, they just came to "assess" what needed doing, without actually doing anything about it.
What really annoyed me, however, was the attitude of some staff. We were told that the landlord wanted to do a visit, which we were absolutely fine with, but on a date and time which suited us. A date and time was given to us and we said sorry but that doesn't work for us due to working shifts, so instead we sent a range of dates and times we could do instead. We were sent a reply saying unfortunately the landlord has to visit at this specific time and date, due to their commitments, even though it was clear that they hadn't bothered to check with the landlord first before responding to us.
In reply, we stated that unfortunately we can't do that date, so Wright Marshall would need to speak to the landlord to see what alternative dates they could do, because I would be in the middle of a set of night shifts and the landlord's visit would mean I'd only get approximately 3 to 4 hours sleep.
The next reply is what really annoyed me. The Wright Marshall rep replied saying that technically they only had to give us 24 hours notice and the landlord has a legal right to visit, which we never disputed in the first place. "The landlord isn't coming until 14:00, can't your partner just sleep in until then". If we had just said no and given no alternative dates, then I'd understand this response a bit more, but that response just showed they cared far more about keeping the landlord happy than they did us.
Unfortunately because of this and the lack of care given to us when we reported faults just soured the relationship we had too much. There clearly wasn't any consideration to the property being our home, even if we were just renting. So we decided enough was enough and we moved elsewhere.
To this day we've had no apology. The response to this review sums it up perfectly for me. "Hello Aaron, we are disappointed to have received your 2 star rating". Most company reps would put something along the lines of "I'm sorry to hear you've had a bad experience". Instead, "we are disappointed to have received your 2 star rating".
Clearly a lot of people have had good experiences with Wright Marshall, it's just unfortunate that in the end we weren't one of them.... Read more
Tenant
2nd Feb 2023 (2 years ago)
B Owen
Went in but they weren't helpful or interested. Plenty of others were.... Read more
12th Nov 2022 (2 years ago)
The sale hasn't reached exchange or completion yet, but we were very pleased to get a buyer in 5 weeks, and all our dealings with Wright Marshall have been handled in a friendly, professional manner. Everything has been handled well- great photographs, good communication before viewings, extremely good person who did most viewings, and who discussed the property with me before the first one. All staff have been great, whether on the phone, through email, or visiting the office. I would highly recommend them.... Read more
Seller
28th Sep 2022 (2 years ago)
M Atherton
Wright Marshall Nantwich a great team, professional and friendly and very customer centric, highly recommended... Read more
4th Sep 2022 (2 years ago)
S ellershaw
The team at Nantwich help us massively in an upsetting time, we were constantly informed as to what was going on and were always happy to answer our questions no matter how big or small. Everyone we dealt with at the office had a lovely, friendly manner to them, would definitely recommend... Read more
16th Aug 2022 (2 years ago)
J Bevan
I sold my mothers house in Nantwich in March and the experience with Wright Marshall was seamless - quick when needed but also very sensitive to the needs of a frail pensioner.
The preparation including legal surveys, photos and floorplans was in place very quickly and when we pushed the button Louise and the team had the house on the market straight away and sold within a week!
Following this the whole process was managed with great communication and everything went without any hiccups and on schedule - highly recommended.... Read more
Seller
12th May 2022 (2 years ago)
I Turlewicz
I have recently completed a purchase with Wright Marshall Nantwich and the service has been exceptional. I dealt with Joanne and could not have asked for a more dedicated, friendly and professional agent. Throughout the process Joanne remained in close contact and no enquiry was too much. To top it all off, on completion day I was presented with a goodie bag to get us started in our new home. I would highly recommend working with this estate agent.... Read more
Buyer
10th May 2022 (2 years ago)
G Doyle
I recently sold a house through Wright Marshall and the service I received from Louise and Hannah was exceptional. It was not a straightforward sale with many bumps in the road, this never phased them, they went above and beyond throughout the whole process to ensure it was as smooth as possible. Amazing agents and highly recommend to anyone wanting to sell. Thank you again!... Read more
Seller
27th Apr 2022 (2 years ago)
A Watson
Louise and her excellent team were always thorough and professional in their handling of our sale. I can recommend their service without reservation. Thank you all at Wright Marshall for your expertise in bringing this matter to a sucessful outcome, well done!... Read more
Seller
5th Apr 2022 (2 years ago)
I Kettle
When buying my house the team were always personable, helpful and knew where things were up to. I would use them in the future.... Read more
Buyer
5th Jan 2022 (3 years ago)
H Lewis
I have dealt with many estate agents over the years and Wright Marshall have been by far the best i have dealt with to date. Natalie Kent in the lettings department has been exceptional throughout the whole process. she has been on hand to answer any questions or tackle any problems. I would highly recommend Wright Marshall to anyone who is looking to buy or rent a property. Extremely happy customer.... Read more
Landlord
30th Nov 2021 (3 years ago)
A Hacking
Thoroughly recommend after buying a property with them. Such a stressful process but Wright Marshall always returned our calls. Whilst soicitors are away or having long lunches we could rely on Wright Marshall to answer the phone and keep the communication going. Thank you Debs, Hannah and Louse!... Read more
Buyer
8th Nov 2021 (3 years ago)
N Lyon
We purchased our house from Wright Marshall Nantwich and can’t recommend them enough! We wanted to live in a particular place and from our very first contact with Louise we knew we were dealing with a very professional and friendly company. As soon as properties were listed Louise immediately sent them over to us and within a couple of weeks we found our dream home! From the initial offer right through to completion Louise, Debra in particular and Hannah were great at keeping us informed at all stages and even went above and beyond what they needed to do for us especially with the solicitors and one or two bumps in the road where our own agents should have been more efficient . When we needed something doing Debra was the lady who got it done!
If we ever sell I wouldn’t hesitate at using Louise and the team again and if you are going to sell Wright Marshall Nantwich is definitely the agent to use.
Thanks again for your brilliant and professional service.... Read more
Buyer
6th Nov 2021 (3 years ago)
J Duncan
Great service for our house sale. Really proactive chasing up our buyers, liaising with solicitors and making the process move as quickly as it could. Really friendly and professional staff.... Read more
Seller
5th Nov 2021 (3 years ago)
A Cavanagh
Used Wright Marshall for a number of years and always get a great service from the lettings team, very responsive and helpful.... Read more
Landlord
17th Sep 2021 (3 years ago)
J Butler
Enthusiastic and professional with attention to detail.
Louise with Deb and Sarah prepared and sold our house quickly to both our and the buyers satisfaction. More importantly the team kept us informed at every stage as the house purchase chain moved through to a successful completion.
We certainly recommend Wright Marshall Nantwich as an agent for house sales.... Read more
Seller
7th Jul 2021 (3 years ago)
N Mog
Nothing short of thorough, professional and efficient. Had Debbie as the agent managing the purchase we had and she was on top of every stage ensuring everyone was kept upto date. Louise runs a great team at Nantwich I would highly recommend this branch for your needs.... Read more
Buyer
1st Jul 2021 (3 years ago)
C Beesley
Very professional service, from viewing to obtaining keys within two weeks...!
Always there to answer questions and nothing too much trouble.
A pleasure to deal with, when most situations where customer service is required these days, you are found wanting?!
Can’t recommend them enough.... Read more
23rd Jun 2021 (3 years ago)
S Hilton
Cant praise them enough! The Team at Wright Marshall Nantwich, Lou, Hannah and Deb were absolutely brilliant! They were always on hand to help us and went above and beyond, making a long difficult chain so much less stressful!
First class and lovely people too!!... Read more
31st May 2021 (3 years ago)
E Venables
I cannot speak highly enough of the team at Wright Marshall, Nantwich - Louise, Hannah and Debs. They provided a first class service from the start of the process of selling our house through to completion. Our sale was far from straightforward but Hannah always kept us updated and was always there to offer support when needed. If you want to sell your home then you should use Wright Marshall.... Read more
Seller
12th May 2021 (3 years ago)
D Guppy
If I could give zero stars I would. The ladies here are polite enough, but its like they have no idea what they are doing. First of all.. fixes we had requested prior to moving in hadn't been done..
thats okay.. gave them the benefit of the doubt only to get to the house to find it FILTHY, muddy footprints, dead woodlouse and even bin bags in the kitchen. Just not cleaned which at the best of times is not great, but during a pandemic.. Jeez. The property is now manged by a different business (long story and one we still don't fully understand) and Wright Marshall have not fixed anything that they agreed agreed to which even though they don't manage the property ow, it's their responsibility. We have also not been compensated for all of the cleaning products and time spent cleaning. Terrible experience and considering this is our first house it can surely only get better which is a positive........ Read more
Tenant
4th Apr 2021 (3 years ago)
D humphrey
Had them out for a quote .came out when they said and on time .quote came next day ....Good service... Read more
2nd Apr 2021 (3 years ago)
T Gee
Wright Marshall (Nantwich), run professionally and cheerfully by Branch Manager, Louise Chapman, goes a long way to reviving the reputation of estate agents!! I would not hesitate to use this branch again. The process of selling my home was hassle-free. The regular, informative and personal updates on the progress of the sale kept everything on track. First Class service.... Read more
Seller
17th Mar 2021 (3 years ago)
C Buckley
Helpful friendly staff, thank you for helping us secure our forever home x... Read more
Buyer
13th Mar 2021 (3 years ago)
G hardy
Brilliant to deal with totally professional
Kept us informed at all times would recomend... Read more
18th Feb 2021 (3 years ago)
J Bateman
It is a pleasure to extol the virtures of an estate agent as things can get a bit frenetic and worrying at an important time when selling a buying a house.
With hand on heart Wright Marshall Nantwich have been excellent with my process. Not only professionally but so friendly...they have kept this OAP up to date on an almost daily basis.
The staff in the office are excellent and always explaining every stage of the way.
Have to take my hat to Debra Caine who has been my rock throughout...this poor lady has drawn the short straw when she got me and has been stalwart smiling all the way.
So thank you all for a great ongoing service.
Jean Bateman.... Read more
Seller
17th Jan 2020 (5 years ago)
S Della
The team at Wright Marshall really kept us informed throughout the selling process. The staff were polite, friendly and enthusiastic at all times.
We had a much higher number of viewings than we expected, culminating in a successful sale. No problem in recommending them.... Read more
Seller
4th Jan 2020 (5 years ago)
Made an offer which was accepted on the basis that the property wouldn't be marketed further. Having an offer accepted on this basis gave me the confidence to pay a large sum for a structural survey. Not 2 weeks later I received a call to tell me that someone else had made a higher offer and the vendors were going with them. I wasn't even given the opportunity to increase my offer. Don't trust a word they say and be very cautious before paying out large sums for a survey...….... Read more
Buyer
26th Nov 2019 (5 years ago)
B Wilkinson
A huge thanks to all the team at the Wright Marshall Nantwich branch! They have been extremely efficient in helping me find the perfect home for me, they listened to all my requirements and no request was to big. Thank you once again!... Read more
Buyer
19th Apr 2017 (7 years ago)
D Green
The team were so helpful, thanks again for everything.... Read more
18th Apr 2017 (7 years ago)
C Taylor
When I was seeking for a rental home for me and my partner the team in Wright Marshal Nantwich couldn't have done more for us. They were helpful from the get-go and listened to our requirements carefully. When we found our perfect rental property, the team helped to make the move as seamless as possible and were always at the end of the line to help if needed.... Read more
Tenant
18th Apr 2017 (7 years ago)
S Lawson
An incredibly friendly, professional and efficient team. Could not recommend any other agent higher for buying a new home - they made the whole process as stress-free an experience as I can remember!... Read more
Buyer
18th Apr 2017 (7 years ago)
M Venables
Can't seem to find any houses on the website searching to buy, how frustrating !... Read more
28th Jan 2017 (8 years ago)
J Hudson
Avoid letting your property with this company. Mr sister in law used marshals for years but they have now merged with Wrights and become a faceless corporate non caring company who have employed in experienced young persons to deal with property lets. Even after complaining to the director they have not responded! We are going to have to complain to the Redress service and consider legal action as they are totally incompetent. Save yourself the hassle and use someone else.... Read more
Landlord
19th Mar 2016 (8 years ago)
A Dring
After talking to other estate agents, a building surveyor, a builder and a damp specialist it became clear that the house had been over valued. The first Wright Marshall value was 250, then 225, however general consensus with experts was 190. The sale fell through, we wasted time and money and anyone buying the house and has a home buyers report will suffer the same fate. Irresponsible valuation... Read more
Seller
26th Nov 2015 (9 years ago)