S Jones
I would like to thank demi and alex at your move wallington. Very polite and professional. Thank you demi for helping me get my property i couldn't of done it without your help.... Read more
Buyer
28th Nov 2024 (7 weeks ago)
0 0
Excellent professional service by Your Move Wallington Team. The move from one tenant to the other was smooth and it was within a week. Special thanks to Demi, Jack, megan and Sophie and the whole team for the efficient service. Thank you! From Perpetua... Read more
Landlord
24th Oct 2024 (12 weeks ago)
Martin
Gerald and staff at Your Move guided my family at every stage with our purchase. Great bunch and thank you for going above and beyond on many occasions to get us into our new home!... Read more
Buyer
15th Sep 2024 (18 weeks ago)
B Bre
Demi and her team were the best! Demi, the Lettings Manager in particular took extra care to understand the situation and made it her mission to maintain positivity in a time that was difficult to do so. Demi was so kind to my mum who had difficulty finding a property but made sure my mum was comfortable and took the time to speak to the landlords ensuring there was a human experience which left a positive impact. I would highly recommend the Wallington branch as they really know how to speak to customers and listen to understand their needs. Such a fantastic experience.... Read more
12th Sep 2024 (18 weeks ago)
A Parmak
Absolutely a waste of time. They made us go through a referencing agency, which is supposed to be a professional company. They confused our tax return with another client's and then the estate agent called again and confirmed it was the referencing agency's fault. The estate agents initially confirmed that the income of £35k salary and £15k student finance was fine after the referencing company denied and didn't accept it. Then Mr. Landlord didn't want kids in the house even though it was mentioned at the beginning. To anyone reading this, the referencing company Lettinghub sucks.
To rent, you must earn £50k, have no kids, and no pets. Basically, they've made it so hard for people to live, earn, and rent. They wonder why people out there are robbing places left, right, and center. Well, you need to give them a chance. (This part is for the landlords.)
Apart from this, thanks, Jack. You were very helpful, though.... Read more
Tenant
24th Jun 2024 (6 mo. ago)
P P
I had a fantastic experience with my letting agent, Jack. He helped me find a flat very quickly and was always available to answer my questions. Jack was incredibly friendly and supportive throughout the process. I highly recommend him and Your Move to anyone looking to rent a place. Thank you, Jack, for making the process so smooth!... Read more
Tenant
20th Jun 2024 (6 mo. ago)
J Audrey
Your move provided an excellent service from start to finish, Gerald in particular was very helpful. Would definitely recommend them.... Read more
23rd May 2024 (7 mo. ago)
S Bradford
amazingly helpful staff that are friendly and kind! Jack has been such a great help while house hunting! He has made a usually stressful process so much easier! He has provided great support though out my search and has been lovely to deal with on viewings and though communication. Absolutely brilliant at what he does and is so understanding and thoughtful. Such a gem to deal with! Demi was also lovey and absolutely brilliant when handlings my queries. Such an amazing team! So glad I found them because they have really gone above and beyond! Thank you so very much!... Read more
29th Apr 2024 (8 mo. ago)
kamz149
They were excellent throughout the whole process... Read more
24th Apr 2024 (8 mo. ago)
A Anastecia
Thanks to the wonderful team at your move Wallington especially Jack who made the whole process seamless . Jack was always willing and ready to assist when called upon . Will highly recommend.... Read more
11th Apr 2024 (9 mo. ago)
S lettman
Trying to finding a home in the year 2024 almost felt like an impossible joke, but thanks to the honest, straightforward, and incredibly helpful service provided by agents Jack & Demi, it became a quick, smooth and stress-free experience.
From the moment I reached out to them with my inquiries, they went above and beyond to assist me at every step of the way. They patiently addressed all my questions and concerns as well being very transparent on providing clear intention on how the landlord was planning to do with property and genuine did they best to tailored to my needs as a first-time renter.
Moreover, Jack and Demi's willingness to assist didn't end once the paperwork was signed. They remained readily available to address any further queries or issues that arose.
if you looking for estate agency you can trust i would honestly, 100% recommend giving these guys a try!... Read more
Tenant
4th Mar 2024 (10 mo. ago)
S Shvern
Thank you to the wonderful team at Your Move in Wallington, especially Jack and Demi. They were prompt, professional, and very helpful throughout my search for a property. I would highly recommend them to others.... Read more
9th Feb 2024 (11 mo. ago)
N Kumar
Very helpful when trying to find a place to live. Very friendly bunch at this branch.... Read more
4th Feb 2024 (11 mo. ago)
S Arif
Jack from the lettings team was very helpful and professional. He answered all our queries and questions regarding the property. Followed up straightaway after the viewing and supported in our decision. Thank you Jack for all your support. Will recommend to others who are looking.... Read more
Tenant
1st Feb 2024 (11 mo. ago)
T Shah
Excellent customer service and support. Efficient, dedicated and highly recommended. Thank you Emily, Jack and Your Move wallington ! ??????... Read more
18th Jan 2024 (11 mo. ago)
F Annang
Very professional and helpful. Very happy with the support I got from their agents right from viewing to finally renting the property. I would recommend them to anyone.... Read more
Tenant
17th Jan 2024 (11 mo. ago)
F Sheikh
Emily pompei Letting manager and Mandy Danskin Letting negotiator. We were highly impressed and happy with their efficiency and Professionalism throughout the process. Well done and Emily and Mandy. best wishes and good luck. Thank you.Farah & Abdul.... Read more
Landlord
20th Nov 2023 (1 year ago)
S Sekar
Alex and Gerald are both exceptional agents and always had our best interests in mind. They worked after hours and put in extra effort to meet our needs and we couldn’t recommend them enough.... Read more
21st Oct 2023 (1 year ago)
E Tetteh
Checking properties for a friend.... Read more
20th Sep 2023 (1 year ago)
C Rama
Terrible Service - Do NOT use!
Used YourMove Wallington to let a property. At the beginning Staff were lovely, however that soon changed. Completely incompetent, passive aggressive and frustrating as I had to often chase them up - not to mention they are ridiculously expensive. Honestly terrible experience and zero concern about customer service or wellbeing.... Read more
Landlord
5th Sep 2023 (1 year ago)
N Bendaoud
We're very happy with the service we received, Mandy was very helpful. Thank you!... Read more
4th Sep 2023 (1 year ago)
C Austin
This agent was recommended by a friend and proved to be very efficient. The manager met with us to discuss the marketing of the house and explained clearly the merits and demerits of different ways to achieve a sale. The support from his staff, the photography and other assessments went very smoothly and we were grateful to be kept informed regularly about progress of the sale. Selling a house is just as stressful for the vendor as it is for the buyer and at each stage the staff, Alex and Gerald phoned or answered my emails without any problem.
Many thanks to them, at one of the most stressful times in the housing market, the sale completed on 22/06/2023. I would not hesitate to recommend them.... Read more
Seller
24th Jun 2023 (1 year ago)
T Hall
I used Your Move to sell our property and they were absolutely fantastic from start to finish. They really took the stress out of selling, keeping us updated regularly and pushing things along on our behalf. Massive thanks to Alex, Gerald & co at Your Move Wallington.... Read more
Seller
7th Jun 2023 (1 year ago)
E edwards
Excellent service provided by Emily and Mandy in the Lettings team. I honestly can’t fault their dedication to letting my flat. Great communication all the way through and very helpful. I can’t thank you enough ?? Highly recommend Your Move Wallington... Read more
Landlord
26th May 2023 (1 year ago)
M Clapson
Mandy at Your Move has been exceptional. We were constantly updated with the next stages and what to expect, meaning we were not left in the dark about anything. I am confident to still go to her with any questions I have about the property myself and my partner have just moved into. The process was very quick(about 2 weeks from viewing to move in)and simple! Thank you!!... Read more
Tenant
2nd Apr 2023 (1 year ago)
R E
I have purchased previously, and now also listed a property with YourMove Wallington. Alex & the team have be so brilliant throughout, always helpful, always at the end of the phone and even accommodated for my cat in viewings! Would recommend to anyone!... Read more
Seller
8th Mar 2023 (1 year ago)
E E
Absolutely brilliant service from Your Move! They are incredibly efficient, personable and worked super hard on our tenancy and were able to get us into our new place before Christmas! We can't recommend them enough. Special thanks to Mandy and Emily for being amazing and professional throughout the whole process!... Read more
Tenant
14th Dec 2022 (2 years ago)
J Bernard
Thanks to Alex at Your Move Wallington who provided a stellar service for our recent house purchase. He was accessible throughout and a trusted conduit between us and our vendors. A professional and efficient service delivered.... Read more
Buyer
14th Dec 2022 (2 years ago)
T Mitchell
We found Your Move very efficient in every way and all staff very courteous and helpful. Thank you, Trevor and Bridget Mitchell... Read more
20th Nov 2022 (2 years ago)
E Corbi
Stay away from Vulcan House, Hackbridge!!! Your Move Wallington have been representing a completely dodgy developer. Vulcan house, Restmor Way has been marketed by Your Move since at least 2017. Why has the build taken so long? Because the developer has no idea what they're doing. They've been continuously failing inspections, the builders have been SQUATTING in these 'new build' apartments and using the appliances, and the agents here are fully aware of the shoddy practices that have been going on over the years. I don't know how Alex or Gerald (and anybody else involved) sleep at night. To knowingly sell these shoddy apartments to people is horrifically unethical. Please stay away from Vulcan House if you can!!! Unfortunately Your Move aren't honest and will happily leech money from people on behalf of completely incompetent developers. Every one that I've spoken to about my experience with Your Move Wallington, and the developer River Wandle Ltd for Vulcan House, are completely shocked at the practices from these companies. I'm surprised there are any good reviews at all here, but I'm sure that will change soon.... Read more
5th Nov 2022 (2 years ago)
A Bartlett
We would not hesitate in recommending Your Move. The service provided was second to none throughout the process of renting our flat. The staff were all very helpful and worked together as a team. Particular thanks to Emily who was our main contact.... Read more
Landlord
17th Mar 2022 (2 years ago)
M Campbell
Selling over the last two years with all the restrictions has been difficult, but we are very happy with the service we have received from Alex and his team. We have been kept informed throughout the whole process and are delighted with the outcome. Thank you.... Read more
Seller
22nd Dec 2021 (3 years ago)
M Prentice
We have been dealing with Alex and the team on a sale and I can't recommend them enough . They have kept us informed all the way - great job well done ?... Read more
Seller
8th Dec 2021 (3 years ago)
MissMaiden
Gerald in the Wallington branch was an absolute legend when I was buying my property. There were many complications, none the fault of Your Move, but he went above and beyond to help and keep me updated. He should probably charge the solicitors as he was far more on it that them!
Thank you Your Move Wallington. Can’t praise enough.... Read more
Buyer
22nd Sep 2021 (3 years ago)
J Gelder
I have received an excellent service from this branch of Your Move.
Everyone in the office was always available when required. Added bonus when I had to leave a message it was acted on and I received a follow up call to confirm the message had been acted on. Advice during the sale was given and always turned out to be very helpful. There was a very short timeframe for the completion of the transaction and along with others this was successfully completed. I could not have asked for more.... Read more
Seller
6th Jul 2021 (3 years ago)
R Rachel
Very impressed with the service and attention to detail
Would highly recommend
Highly recommend Alex... Read more
4th Jun 2021 (3 years ago)
A Hopkins
Fantastic friendly team who currently manage my flat rental for me. Very helpful and responsive. Highly recommended! :)... Read more
Landlord
14th May 2021 (3 years ago)
F Idriss
“Your Move” estate agency are Professional, responsive and friendly. When we needed to secure a new tenancy within 24 hours having been let down by another estate agency, Adenya and her team were on the ball to find us a suitable home. Due process was adhered and they prioritised our need to secure a home. Don’t go anywhere else if you’re after a professional, honest estate agents. Thank you guys - Adenya, Rolf and the entire team. Glad we made an informed decision as this is a more suitable home.... Read more
Tenant
4th May 2021 (3 years ago)
A Datta
I had a very good professional service from YouMove. They provided me right advise based on my situation, not thinking about company's profitability. This gives me big trust on their professional services. Will highly recommend them.... Read more
28th Apr 2021 (3 years ago)
M Salla
I let a flat through this branch in 2018, I spoke to a lady (Adeyna ) at the time of tenancy renewal(Jan'2020) and she gave me a termination notice without listening my words(At that time, I agreed to purchase a house and renewal was not a good option) . And then she mentally tortured us with false blames to vacate the property ..I found that she is a very rude lady and I doubt how she become a letting manager without knowing basic letting rules and also she doesn't know how standing order works.... Read more
Tenant
18th Aug 2020 (4 years ago)
P D'Souza
Alex and Gerald were exceptional in progressing our move to our new home. The sellers were very passive in their own house search, which added to the timeline and although earlier intervention by Your Move would've been much appreciated, when it did come, the process began to progress fast, with regular updates from Alex. Overall, fantastic job!... Read more
Buyer
4th Dec 2019 (5 years ago)
G Stars
This Wallington branch was exceptionally good, I was so pleased to be dealing with Alex and Gerald as they were very helpful with everything. I definitely recommend this branch to others! Thank you.
Maria D.... Read more
5th Nov 2019 (5 years ago)
L Higgins
Rolf went above and beyond to ensure he done his very best for me . So friendly and always keeped me informed every step of the way . I delighted with the service I received. An asset to the company .... Read more
30th Jul 2019 (5 years ago)
W GAO
First time to buy house in my life , we got lots of help from alex, the manger and his staffs from Wallington branch. Alex’s team provided such excellent service, always prompt changing up the case. With Professional skills.
Company need such this people to grow !... Read more
Buyer
23rd Jul 2019 (5 years ago)
T J
Recently bought a property from this agents. Gerald was brilliant throughout answering any questions, chasing up the solicitors and extra viewings. Alex was also great when I needed any help on Geralds day off! Very impressed with this agent coming from someone who's family also runs an estate agency business. Thanks guys!... Read more
Buyer
20th Jul 2019 (5 years ago)
C Sanders
The branch gives a great service, especially Brad who is more than helpful and goes above and beyond. Unfortunately the centralised management service doesn’t match this expectation, and I often have to chase things or check things as a landlord, but Brad will always do his best to help even when it’s not his role.
In summary, great service from the branch, but no so great from the centralised team in Southampton, and there is a disconnect.... Read more
Landlord
5th Apr 2019 (5 years ago)
J Smith
A most professional agency, very good customer service... Read more
28th Mar 2019 (5 years ago)
Flic
My main dealings were with Brad, who is excellent at what he does, builds a friendly rapport whilst getting things done.... Read more
6th Mar 2019 (5 years ago)
ykpeky
Brilliant customer service by the team, particularly Brad!... Read more
4th Mar 2019 (5 years ago)
J P
Just picked up keys to my flat. Brad was brilliant all through process. Took a lot of anxiety out of renting.... Read more
Tenant
1st Mar 2019 (5 years ago)
J Diboll
Brad was very helpful and professional in lettings... Read more
Landlord
28th Feb 2019 (5 years ago)
L J
Just completing on selling my house with Alex & Gerald in the Wallington branch and they were fantastic throughout. They worked hard from the start to find the best buyer at the best price and followed up throughout the process. Would highly recommend if you are looking for a genuine trustworthy estate agent!... Read more
Seller
8th Jan 2019 (6 years ago)
K Tallett
I sold and bought a house through Gerald and Alex at Your Move Wallington branch and I can honestly say they made it as stress-free as possible. No task was ever too much. I would definitely be recommending them to my friends. Thanks guys you were brilliant!... Read more
Seller
7th Aug 2018 (6 years ago)
D Pearce
Attentive service, in particular Brad Murray.
Thank you... Read more
2nd Jan 2018 (7 years ago)
G Fenton
dealt with their mortgage adviser Carolyne and was amazing and always quick to respond to any questions we had. would definitely recommend... Read more
2nd Jan 2018 (7 years ago)
S Ahmed
Alex from Yourmove Wallington is a true professional but most importantly personable and realistic about options , which is very important when you are letting somone into your home with the view of selling. He was extremenly informed on the changing nature of the property market and most impressively lots of advice about the Wallington area. A friendly person which you can't put a price on. Thanks Alex!... Read more
Seller
8th Dec 2017 (7 years ago)
V Britton
I've worked with Alex and the lettings team here for 7 years. They are very professional, friendly and have ensured the process of selling, buying and letting is always done with efficiency and accuracy. I would not hesitate to recommend them.... Read more
Landlord
10th Nov 2017 (7 years ago)
D Leyland
Doubt these guys can even spell customer service. They couldn't give a monkeys!... Read more
30th May 2017 (7 years ago)