Your Move Hinckley are an estate agent in Hinckley. They mainly list properties in LE10, LE9 and CV13. Over the last 6 months, they've listed 87 properties, with 56 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
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Your Move - Hinckley Reviews (234)
Have you used this agent?
89%
4%
1%
1%
5%
Anonymous Homeseller
Very friendly and professional staff always ready to help.... Read more
13th Oct 2024 (9 weeks ago)
P Wood
We sold our property through Your Move in Hinckley Leicestershire.
The Branch Manager Cate has been absolutely brilliant. She is not only professional but friendly, helpful, extremely knowledgeable and very very patient. She has gone the extra mile in assisting us with a mountain of paperwork work and emails. She has brought calm to our stressed situation.
We are now also bombarded with more paperwork and emails relating to the purchase of a new property. Once again Cate is there to guide us through the maze. We are so pleased we choose this estate agent.
Also we would like to praise Cate's staff who are very professional, friendly, knowledgeable and there to help you and always with a smile. They were all very polite, friendly and courteous when showing people around our home.
Last but not least we must thank Adam who was the first staff member we met when he came out to value our property. He was extremely knowledgeable, helpful, friendly and gave us advice on issues we had not thought about.
Overall we have been delighted with the service, advice and patience by all staff at this office.
Would give them 10 stars if possible .
Malcolm and Pamela Wood... Read more
5th Oct 2024 (10 weeks ago)
G Jukes
Starla has been excellent from start to finish with the selling of our home. Starla has guided us through the stages of selling via solicitors and informing us of what to do as and when needed.
The whole team have all been friendly which includes when our home was on the market.
I reccommend Your Move Hinckley 100%... Read more
4th Oct 2024 (10 weeks ago)
J Breski
Amazing!!!! Starla, Claire, and the team made this move so easy for my son and I. From start to finish, I was kept updated and was walked through each step with wonderful professionalism. Thank you so much! ??... Read more
6th Sep 2024 (14 weeks ago)
P stinton
We have been dealing with a member of the team called Starla. She is professional to the highest level , knowledgeable about the local area and property preferences. We have been so impressed and most of all, have been put at ease by her attitude and conduct. She is a credit to the company .... Read more
16th Aug 2024 (17 weeks ago)
L Willett
It's not very often that you can endorse a company's marketing slogan. But when Your Move's Hinckley Office say they are 'Genuinely Helpful Estate Agents' they 100% are. Over several years I have used them to purchase properties, sell properties and made extensive use of their Tenant Find service. All services have been delivered to the highest standards with successful outcomes on every occasion. The Tenant Find service has been especially brilliant with model tenants staying with me for years. No rent arrears and they all keep my properties immaculate.
All the services have been delivered professionally, at a reasonable price and with friendly and responsive staff.... Read more
7th Aug 2024 (18 weeks ago)
I bradshaw
We were impressed from start to finish - good photos and presentation through to completion - the staff in the office looked after us - would use again... Read more
11th Jul 2024 (22 weeks ago)
N Grobler
Starla Osborne is definitely the lady to speak to if you are buying or selling your house. From keeping me up to date to following up on any questions I asked that she may not have been able to answer. She has been incredibly patient with my million questions and requests to view the house multiple times. Starla goes above and beyond, to the extent that she even helped with doing measurements, and she does it with a smile on her face! Thank you Starla, you have made this process so enjoyable!... Read more
8th Jul 2024 (23 weeks ago)
Anonymous Homeseller
It all started poorly, with the valuer's opening gambit being to thrust an example of a competitor's details into my hand before trashing its quality. That same agent, the object of the criticism, had sold my previous home so I was not impressed by the level of unprofessionalism displayed immediately we met. The valuer chose to chat at length about inane things, rather than do the job he was being engaged to do, presumably in an attempt to build rapport and win the business. He was in my home for at least 90 minutes, purely to tell me the valuation and take me through the procedure, which is self evident. It reminded me of a double glazing salesman thirty years ago who stayed in my home until 11pm until I signed up! Despite the red flags I offered YourMove the business the following day but it took a week for him to come back out, ostensibly to do photos, measurements and floorplans. Again, the valuer stayed an inordinate time but managed not to take a single measurement before dashing off to his next appointment. A week later and there was no sign of draft particulars so I rang to cancel. He rang me back, aggressively reminding me he had other properties to "market" (different from advertising!), to which I responded that only a single house had been advertised by YourMove in the previous week, and four in the previous fourteen days (stats from their own web-page). He even attributes attempted to attribute some responsibility to me as we apparently "got on so well". His tone became more aggressive as he said "Right, let's end this before......." The threat, if that is what it was, was not stated, but I assume it meant before he lost it totally. He did along the way say he had planned to come out that very afternoon to do measurements, but had made no such arrangement with me. At that point I determined to use another agent, however the office manager magically was able to produce particulars that same afternoon (using another agent's measurements and floorplans!) and her demeanour was very different, so I relented and gave YourMove the contract. To be clear, not only did YourMove plagiarise another agent's work (ironically the agent they had criticised) but there was never any sign of the 3D virtual tour they claim to provide on their website. Of course most agents will magnify their abilities to uniquely market your property, and this one undertook to review details etc in the unlikely event it was still unsold after four weeks. He compared mine with a similar property just 400 yards away, with a similar price tag, saying that mine was the more attractive because of the costly and attractive updating done by me. Seemed positive - but of course the outcome is markedly different. After SEVEN weeks we had just two viewings whereas the other property (different agent) was having two per week. Interestingly, the two viewings we had also saw that other property so clearly they should have appealed to a similar type of buyer. However, many potential buyers viewed the other property but not mine, and given their proximity and price that made little sense. Obviously this is something that could be raised at the four week review but guess what - still waiting for that review after seven weeks, so I withdrew the property from the market. This was not my only concern; communication was also very poor. On two occasions I expected calls to be returned but neither were. One potentially impacted on the timing of a viewing but that seemed not to matter and the viewer had not been contacted about the proposed change in time. The worst practice only came to light after I withdrew the property from the market. A couple turned up on my doorstep unannounced, hoping to view. They had rung YourMove two days before I chose to withdraw, and were expecting a viewing to be arranged. As they heard nothing they took the initiative and were disappointed when I told them it was not convenient. I emailed YourMove describing this incident and the anticipated responses could potentially range from abject apology down to a simple acknowledgement of their failure. True to form I did not get a reply of any sort, so am left to conclude this is not an exceptional event but typical of their practice. In summary, everything about YourMove in my own experience was grossly unprofessional, from the initial attack on competitors; through inefficient use of time (mine and theirs); through average at best photos which I had to supplement with my own; through to the management of viewings. People who manage to sell will, I'm sure, provide a more positive assessment, but the true test of an agent's skill and knowledge is their response to an apparent lack of interest.... Read more
28th Jun 2024 (24 weeks ago)
J Letter
Great service throughout the sales process particularly from Adam and Cate. From my perspective their knowledge and professionalism supported a very smooth property sale. Thank you both very much.... Read more
9th Jun 2024 (6 mo. ago)
G Chereches
It's been over 1 month since our tenancy agreement ended and still not received our deposit.
Did not offer any true updates throughout, we have been told a few times that a refund has been processed but it hadn't, your staff where lying to me on the phone just to get rid of me.
Called the landlord, he said you only contacted him in regards to our deposit last Friday, nearly a month after our tenancy ended.
I thought a deposit was meant to be refunded within 10 days after the tenancy ended.... Read more
28th Apr 2024 (7 mo. ago)
K Brooker
Called to book a viewing on a property to buy 4 days ago. Gave them all my details, said they would call me back… still no call but I have received numerous generic marketing emails from them.... Read more
27th Apr 2024 (7 mo. ago)
S Lloyd
Excellent Service selling with Your Move, have now sold two properties with them and would always return, great customer service too....... Read more
11th Mar 2024 (9 mo. ago)
J George
Cate, Jack and the rest of the Your Move Hinckley team were incredibly helpful whilst selling our house. We especially appreciated that they remained calm, professional and honest.... Read more
23rd Dec 2023 (11 mo. ago)
K Harris
Huge thanks to the team at Your Move Hinckley. From the beginning of the process through to completion we received an exceptional level of advice and support. Highly recommended for professionalism in a friendly welcoming environment. Many thanks.... Read more
15th Dec 2023 (11 mo. ago)
Performance stats
% of asking price
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.