We have recently sold our house with Becky at Scrivins & Co, quite honestly, we wouldn’t had sold it without her continued support and professional guidance. We sold our house within 2 weeks of Scrivins & Co marketing it for us, the process from initial enquiry to on market was smooth and swift, the photos and description truly reflected the property and gave us every confidence we could secure the market value in a short period of time. At all time in the initial process we felt informed of actions taken and where we were in the process. Becky and the team took control of booking viewings and ensuring that we only had serious potential buyers make appointments that were kept and carried out in COVID-19 safe conditions. Feedback from viewings was provided within 24 hours which allowed us to understand the buyers needs. Once we secured the sale Becky ensured that we understood the process and what to expect in terms of the legal process from her experience.
This is when the support really kicked in! The sale was secured within 2 weeks, however the trial and tribulations of the selling and buying during a pandemic were way over and above what we expected. We had ongoing issues with our buyers buyers mortgage and other concerns, even though this wasn’t in anyway part of the service required from Scrivins & Co Becky was always on hand to answer questions, chase information and provide updates to try and put our minds at ease. I can honestly say that in the week leading up to the exchange and completion I had pretty much lost all hope of the sale going through but Becky kept the faith and remained confident that it would come good. This was a solicitors matter not an estate agents issue but Becky was brilliant throughout going above and beyond to ensure that we have now completed our move to our new home made possible by Becky and Scrivins & Co. If (and we wont be for many many years) we were to move again I wouldn’t hesitate to use Scrivins & Co again and would highly recommend them to others looking to sell or buy property.
Thank you for all of your help and support and for keeping the faith, Lee, Lucy, Freddie and Vinnie.
60 days ago