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- Cheffins
Cheffins Estate Agents
4.3
860 reviews
- Branches 5
- Properties for sale 710
- Average time to sale 12 weeks
About Cheffins
Cheffins have 5 branches and they mainly list properties in CB1, CB10, CB8, CB7 and CB9. Over the last six months, they've listed 710 properties, with an average time to sale of 12 weeks.
Cheffins fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Cheffins operate, the average fee (charged by all agents) is 1.12%.
Get a quote for selling your property.Top performing Cheffins branches
Latest reviews for Cheffins
A Varghese
5
?????
We had a fantastic experience with Cheffins Haverhill while purchasing our new home. From the very beginning, the team was professional, friendly, and always willing to help. Buying a house can be a stressful process, but they made everything much smoother with their excellent communication and support throughout.
A special thank you to Caroline, who went above and beyond to assist us at every stage. Her dedication, patience, and prompt responses kept us informed and reassured throughout the purchase. Nothing was ever too much trouble, and her positive attitude made a real difference during what can often be a challenging journey.
We are incredibly grateful for all the help and support we received and would highly recommend Cheffins Haverhill to anyone looking to buy or sell a property. Thank you, Caroline and the entire team, for helping us achieve our dream of owning our home!
Best wishes
Rajeev $Aby
8th Jun 2026 (11 days ago)
Anonymous Homeseller
5
Actively arranging and carried out viewing s.
6th Jun 2026 (13 days ago)
J Snelling
1
Horrendous customer service and complete lack of accountability
If I could give zero stars, I would. We enquired about a highly sought-after 5-bedroom letting and were told there was only one specific day available for viewings. We completely rearranged our schedules and drove nearly an hour (a 2-hour round trip) to attend.
Upon arrival, the agent was nowhere to be found. When we called, it turned out the agent had booked us into a completely different 3-bedroom property at a totally different location. Because of their internal administrative blunder, we missed out on the correct property entirely, as it went under offer to people who were actually given the correct address.
When we raised this with the branch manager, Christina, instead of apologizing professionally and offering a solution, she actively tried to shift the blame onto us. She argued that because their automated confirmation email contained the wrong address, it was our job to proofread their agent's data entry before traveling. She then bizarrely claimed that because the property was high demand, it didn’t matter that we were sent to the wrong house because we "might not have got it anyway."
An absolute masterclass in gaslighting and shocking customer service. They refuse to take responsibility for their own staff's human errors. If you are a landlord, be aware that this agency is actively losing you good, proceedable tenants through pure incompetence and then alienating them afterwards. Avoid at all costs.
29th May 2026 (21 days ago)
A Iacob
1
Don't bother to clean up too much, no matter how hard you try they will still charge you hundreds of pounds. After living at one of their properties for just 6 months, I handed over the house as clean as I got it but they still charged me £560 for deep cleaning.
Very disappointed
I DON'T RECOMMEND IT!
20th May 2026 (30 days ago)
L (Lily)
5
Amazing experience!
Agent: Sophie Copley was amazing throughout the starting process. She replied to emails quickly and helped us feel confident in what we were signing up for as first time private renters. It was a quick process and we were able to find an amazing house that fit our needs.
Experience: Other organisations in Cambridge aren’t as attentive to what we were asking for, after a long wait of seeing houses that weren’t looked after well and the agents not enthusiastic, cheffins was a breath of fresh air. Clean house, clearly well looked after and ready to be viewed!
Staff: They are kind and always looking to help even if it isn’t their property or duty to help with.
I cannot recommend enough. Thank you ??????
12th May 2026 (5 weeks ago)
Anonymous Homeseller
4
Been a breeze without any issues
2nd May 2026 (7 weeks ago)
All 5 Cheffins branches
J Snelling
1
Horrendous customer service and complete lack of accountability
If I could give zero stars, I would. We enquired about a highly sought-after 5-bedroom letting and were told there was only one specific day available for viewings. We completely rearranged our schedules and drove nearly an hour (a 2-hour round trip) to attend.
Upon arrival, the agent was nowhere to be found. When we called, it turned out the agent had booked us into a completely different 3-bedroom property at a totally different location. Because of their internal administrative blunder, we missed out on the correct property entirely, as it went under offer to people who were actually given the correct address.
When we raised this with the branch manager, Christina, instead of apologizing professionally and offering a solution, she actively tried to shift the blame onto us. She argued that because their automated confirmation email contained the wrong address, it was our job to proofread their agent's data entry before traveling. She then bizarrely claimed that because the property was high demand, it didn’t matter that we were sent to the wrong house because we "might not have got it anyway."
An absolute masterclass in gaslighting and shocking customer service. They refuse to take responsibility for their own staff's human errors. If you are a landlord, be aware that this agency is actively losing you good, proceedable tenants through pure incompetence and then alienating them afterwards. Avoid at all costs.
29th May 2026 (21 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
Actively arranging and carried out viewing s.
6th Jun 2026 (13 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
A Iacob
1
Don't bother to clean up too much, no matter how hard you try they will still charge you hundreds of pounds. After living at one of their properties for just 6 months, I handed over the house as clean as I got it but they still charged me £560 for deep cleaning.
Very disappointed
I DON'T RECOMMEND IT!
20th May 2026 (30 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
They were friendly, professional and responded quickly to my enquiries. They had someone in mind when I instructed them and in fact a sale was agreed before it even went on to the market! Their sales progressor was then invaluable in making sure the process made it through to completion.
10th Apr 2026 (10 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
A Varghese
5
?????
We had a fantastic experience with Cheffins Haverhill while purchasing our new home. From the very beginning, the team was professional, friendly, and always willing to help. Buying a house can be a stressful process, but they made everything much smoother with their excellent communication and support throughout.
A special thank you to Caroline, who went above and beyond to assist us at every stage. Her dedication, patience, and prompt responses kept us informed and reassured throughout the purchase. Nothing was ever too much trouble, and her positive attitude made a real difference during what can often be a challenging journey.
We are incredibly grateful for all the help and support we received and would highly recommend Cheffins Haverhill to anyone looking to buy or sell a property. Thank you, Caroline and the entire team, for helping us achieve our dream of owning our home!
Best wishes
Rajeev $Aby
8th Jun 2026 (11 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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