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- Jones & Chapman
Jones & Chapman Estate Agents
4.4
761 reviews
- Branches 10
- Properties for sale 499
- Average time to sale 18 weeks
About Jones & Chapman
Jones & Chapman have 10 branches and they mainly list properties in L18, CH63, CH62, CH49, CH47, CH66, CH46 and CH64. Over the last six months, they've listed 499 properties, with an average time to sale of 18 weeks.
Jones & Chapman fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Jones & Chapman operate, the average fee is 1.17%.
Get a quote for selling your property.Top performing Jones & Chapman branches
- 1.Jones & Chapman - Greasby CH49
- 2.Jones & Chapman - Wallasey CH45
- 3.Jones & Chapman - Moreton CH46
- 4.Jones & Chapman - Bebington CH63
- 5.Jones & Chapman - Prenton CH43
- 6.Jones & Chapman - Little Sutton CH66
- 7.Jones & Chapman - Hoylake CH47
- 8.Jones & Chapman - Bromborough CH62
- 9.Jones & Chapman - Allerton L15
Latest reviews for Jones & Chapman
Anonymous Homeseller
2
Over priced
19th Apr 2024 (10 days ago)
L Widnall
5
Very helpful and responsive service
4th Apr 2024 (25 days ago)
Anonymous Homeseller
1
Recently, I had a negative experience with Estate Agency 349 Woodchurch Road, Prenton, Merseyside, CH42 8PE, regarding the sale of a house. I do not recommend them due to their extreme inexperience, unfriendly demeanor, slow response times, irrelevant questioning, excessive interference, and lack of understanding regarding legal requirements. I informed them that I could provide a completion letter and proof of address of where I live currently when necessary, but they seemed unaware of these basic requirements. Overall, I would advise against dealing with them as it was a waste of time.
18th Mar 2024 (6 weeks ago)
G Reyes
1
I wish I could rate you -0000. No experience with urban properties.
Review:
My experience with Jones & Chapman's Allerton branch was deeply disappointing and frustrating. Despite their promises of commitment to customer satisfaction, my encounter with them fell drastically short of expectations.
Firstly, the sale of my property lingered for an excruciating six months without any apparent urgency or effort from their end. It seemed as though they were indifferent to the timely resolution of the transaction, showing little regard for customer expectations or satisfaction.
Moreover, their recommendation of a solicitor based in Newcastle (Mark Swatts Morse LLP), a considerable distance from Liverpool, was baffling and impractical. This firm proved to be unresponsive and negligent, failing to address queries or emails promptly. It was perplexing why they would suggest a solicitor so far away when Liverpool boasts an abundance of reputable legal professionals.
To compound matters, the potential buyer they identified for my property was directed towards PM Property Lawyers in Sheffield, where honest reviews consistently rate them with 1-star. This choice of solicitor proved to be a nightmare, exhibiting incompetence, chaos, and disorganization throughout the process. On the 28th of February last year, we were tantalizingly close to sealing the sale with their agreement and consent. However, they inexplicably sent an email with more questions the day before at 5:30 pm, seemingly to ensure that they could avoid answering emails or phone calls after working hours. This tactic only served to prolong the sale unnecessarily and created immense frustration.
The most bewildering aspect of this ordeal was the apparent lack of foresight displayed by Jones & Chapman's purported property management experts. Despite their supposed expertise, they failed to anticipate the eventual outcome, leaving me with substantial losses amounting to nearly £50,000.
The toll of this experience extended beyond financial implications, impacting my mental well-being profoundly. The incessant delays, incompetence, and financial uncertainty exacerbated my anxiety and left me burdened with overwhelming worries. It's disheartening to see how such negligence and incompetence can have such a detrimental effect on one's mental health.
Overall, my experience with Jones & Chapman's Allerton branch was marred by incompetence, negligence, and a glaring disregard for customer welfare. I would strongly caution against entrusting them with any property transactions, as their actions have proven to be detrimental and financially devastating, with significant repercussions on mental well-being.
I would like to highlight that from day 1 the customer service was so impersonal and shambolic.
13th Mar 2024 (7 weeks ago)
N Clutton
5
Rebecca Brown was amazing with the recent re-mortgage of my house. Becky was amazing through the whole thing, helped me every step of the way, was always on hand for any questions or worries I had and I am so grateful for everything she did for me and to get me my great mortgage deal! So thankful, you truly are the best Becky! Xxxx
9th Mar 2024 (7 weeks ago)
D burgess
5
Talked me through every step of the process and were more than happy to answer any questions I had.
9th Mar 2024 (7 weeks ago)
All 10 Jones & Chapman branches
K Mckenna
5
I would highly recommend JCH. Rebecca Bates called to give me a valuation, she gave me good sound advice regarding the sale of my property, and wasn’t at all pushy, something I’ve learned to expect from estate agents. I’ve decided to wait until the market improves before I put my property on the market, when I do, I’ll certainly get in touch with Rebecca.
4th Oct 2023 (6 mo. ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
J Brown
5
We have dealt with Robert Jones for many years now - a highly professional firm of accountants who handle everything in both an efficient and friendly manner.
28th Sep 2016 (7 years ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Jones & Chapman branch
Find your nearest Jones & Chapman branch
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