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- Jones & Chapman
Jones & Chapman Estate Agents
4.4
1,042 reviews
- Branches 7
- Properties for sale 445
- Average time to sale 11 weeks
About Jones & Chapman
Jones & Chapman have 7 branches and they mainly list properties in L18, CH44, CH63, CH46, CH49, CH42 and CH66. Over the last six months, they've listed 445 properties, with an average time to sale of 11 weeks.
Jones & Chapman fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Jones & Chapman operate, the average fee (charged by all agents) is 1.15%.
Get a quote for selling your property.Top performing Jones & Chapman branches
Latest reviews for Jones & Chapman
O Adetoye
5
Amazing and outstanding service from Charlotte Pulford in Prenton office. Thank you for providing me with excellent first-class service while managing my property.
9th Sep 2026 (9 days ago)
J Illingworth
5
I can’t speak highly enough of the team and especially Clare. She was quick in answering any questions I had, was a real driving force in getting things done and kept everything moving.<br>Would definitely recommend!
8th Sep 2026 (10 days ago)
O Joy
5
I had a great experience with Jones and Chapman Estate Agents in Greasby. The team was friendly, professional, and helpful throughout, with clear communication and a genuine commitment to providing excellent service. Everything was handled efficiently and made straightforward from start to finish. I would happily recommend them to anyone looking for a reliable estate agent.
5th Sep 2026 (13 days ago)
J F
1
I have had an extremely disappointing and stressful experience with Jones & Chapman, and I feel compelled to warn other tenants.<br><br>Despite repeatedly reporting ongoing health and safety issues in the property, Jones & Chapman have consistently refused to take meaningful action. Serious problems that pose risks to our wellbeing have been ignored for months, leaving us living in unsafe conditions with no urgency or accountability from the agency.<br><br>Customer service has been equally unacceptable. The staff have been rude and most unprofessionalI have ever dealt with. Their behaviour has been dismissive, confrontational, and at times blatantly dishonest. Instead of helping resolve the issues, they have made the situation significantly worse with poor communication and a complete lack of respect for tenants, by advising the landlord that the house is in great condition. Also trying to contact them and speak to someone is impossible, nobody ever answers and calls you back from a voicemail left. If I could give zero stars I would.<br><br>Jones & Chapman have shown:<br>- No commitment to tenant safety<br>- No willingness to carry out essential repairs<br>- No professionalism in their customer service<br><br>I strongly advise anyone considering renting through them to think twice. This has been the worst letting experience I have ever come across. If I could give no stars I would.
25th Aug 2026 (24 days ago)
M Boyce
5
Aiden was very good and professional at letting our property. Thanks Aiden.
23rd Aug 2026 (26 days ago)
B Mckeown
5
I used this estate agent to sell my house and i couldn’t recommend them enough. From start to finish they kept me updated from when they came out to value my house until exchange. I originally had a few estate agents out to value my house jones and chapman said the highest value and managed to achieve that price for me. Thank you
21st Aug 2026 (28 days ago)
All 7 Jones & Chapman branches
J F
1
I have had an extremely disappointing and stressful experience with Jones & Chapman, and I feel compelled to warn other tenants.<br><br>Despite repeatedly reporting ongoing health and safety issues in the property, Jones & Chapman have consistently refused to take meaningful action. Serious problems that pose risks to our wellbeing have been ignored for months, leaving us living in unsafe conditions with no urgency or accountability from the agency.<br><br>Customer service has been equally unacceptable. The staff have been rude and most unprofessionalI have ever dealt with. Their behaviour has been dismissive, confrontational, and at times blatantly dishonest. Instead of helping resolve the issues, they have made the situation significantly worse with poor communication and a complete lack of respect for tenants, by advising the landlord that the house is in great condition. Also trying to contact them and speak to someone is impossible, nobody ever answers and calls you back from a voicemail left. If I could give zero stars I would.<br><br>Jones & Chapman have shown:<br>- No commitment to tenant safety<br>- No willingness to carry out essential repairs<br>- No professionalism in their customer service<br><br>I strongly advise anyone considering renting through them to think twice. This has been the worst letting experience I have ever come across. If I could give no stars I would.
25th Aug 2026 (24 days ago)
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Anonymous Homeseller
5
Very helpful, made the whole process so easy
14th Aug 2026 (5 weeks ago)
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Anonymous Homeseller
5
Very professional accurate with marketing of property. Staff very friendly, honest and knowledgeable about local area. Very helpful with solicitors.
9th Jun 2026 (14 weeks ago)
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Anonymous Homeseller
2
They got us 2 viewings in about 8 weeks
19th Sep 2025 (11 mo. ago)
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O Joy
5
I had a great experience with Jones and Chapman Estate Agents in Greasby. The team was friendly, professional, and helpful throughout, with clear communication and a genuine commitment to providing excellent service. Everything was handled efficiently and made straightforward from start to finish. I would happily recommend them to anyone looking for a reliable estate agent.
5th Sep 2026 (13 days ago)
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O Adetoye
5
Amazing and outstanding service from Charlotte Pulford in Prenton office. Thank you for providing me with excellent first-class service while managing my property.
9th Sep 2026 (9 days ago)
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- Average sale time
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