L R
A friendly and professional team, I would recommend. Always good communication, and responses to emails and calls are excellent. Charlotte in particular has been wonderful in assisting me and my family. Thank you... Read more
2nd Jun 2025 (5 weeks ago)
A Ievins
We've had fantastic experience with Georgina as our broker. As first-time buyers, we really didn't understand the process, and she explained everything so clearly and really made the effort to get a good deal with us. She also talked us through insurance options really sensitively and in a way that really felt like she understood us and our needs. We are so pleased we went with her, and are so grateful.... Read more
Buyer
3rd Apr 2025 (14 weeks ago)
A Williams
Having been a client with Georgina over the previous 5+ years, I can highly recommend her services as a mortgage broker at Jones & Chapman/Sequence. Georgina is extremely approachable, providing consistent, supportive communication and knowledgable advice throughout the entire process.... Read more
31st Mar 2025 (14 weeks ago)
S Thorley
Myself and my partner Lucy have been extremely impressed with Georgina as our broker for the mortgage for our new house. Her communication is brilliant and she has taken the time to answer all our questions, whilst providing a lot of detail and guidance throughout. We would highly recommend.... Read more
20th Nov 2024 (7 mo. ago)
D Jones
Exceptional service throughout our house sale. Nothing was too much trouble,special mention for Helena who went the extra mile to help us.... Read more
Seller
24th Sep 2024 (9 mo. ago)
S Campbell
Wanted to say a massive thank you to Georgina! She was our mortgage broker and honestly couldn't have done the process without her (she even worked late on night to complete an application for us). Nothing is too much trouble. I have a neurodivergencies and like things explaining clearly and concisely or I can get confused! She had done this without me even asking! I can't recommend her services enough! She's an asset to your team! Never let her leave!... Read more
5th Sep 2024 (10 mo. ago)
N Bower
Great staff, very helpful... Read more
17th Aug 2024 (10 mo. ago)
A Noor
We had the pleasure of working with Georgina as our broker, and we couldn't be more grateful for her outstanding assistance throughout the mortgage process. From the very beginning, Georgina was proactive in helping us secure the best mortgage options tailored to our needs. She tirelessly chased lenders on our behalf, ensuring everything was on track and keeping us informed every step of the way.
Her recommendations for insurance options were equally impressive, guiding us to excellent choices that provided great coverage at competitive rates. Georgina's professionalism, expertise, and commitment to her clients truly set her apart. We highly recommend her services to anyone seeking a knowledgeable and dedicated broker. Thank you, Georgina, for your top-class service!... Read more
12th Aug 2024 (10 mo. ago)
S Anderson
Professional staff. Very helpful. I would recommend Jones and Chapman. Have used them to buy and sell and find tenants ????... Read more
18th Jul 2024 (11 mo. ago)
S Dunscombe
Jones and Chapman have been great!
I'm a first-time buyer and Georgina, Hannah and Emily have been amazing as I've been navigating buying my first house. I would 100% recommend their services!... Read more
Buyer
15th Jul 2024 (11 mo. ago)
G Mason
Excellent service. Very helpful and efficient. They were always on hand to offer support and guidance and were extremely professional. Highly recommend this company!... Read more
7th May 2024 (1 year ago)
C Davies
I was unsure of buying at auction with Jones Chapman and Iam-sold, but received excellent communication from all involved and would recommend this process.... Read more
Buyer
22nd Apr 2024 (1 year ago)
L Widnall
Very helpful and responsive service... Read more
4th Apr 2024 (1 year ago)
D burgess
Talked me through every step of the process and were more than happy to answer any questions I had.... Read more
9th Mar 2024 (1 year ago)
K Pickles
Georgina has been guiding me through home sale, purchase and re-mortgaging over the last 2 years with a friendly, professional service. I greatly appreciate the time she takes to explain everything and answer my questions. As a sole purchaser I don’t have that buffer of asking a partner their advice so to know I have all the facts is important. Georgina has been so patient in answering my queries and I always feel I know fully both the costs and benefits of the products I choose after our calls. I don’t think I would speak with anyone else about a mortgage now. Thanks a million!... Read more
8th Feb 2024 (1 year ago)
Just never communicated with us at all throughout the process lack of advertisement wouldn’t recommend then not very professional after... Read more
Seller
20th Jan 2024 (1 year ago)
Blu
I started the process of buying my first house a week ago and I'm astonished how efficient Jones and Chapman have been so far. Special thanks to Georgina Dale for guiding me through the entire process, which would have been extremely difficult for me otherwise.... Read more
Buyer
9th Jan 2024 (1 year ago)
J clancy
Awful not only did they not turn up for appointment they never returned my call when I rung to see where their agent was poor service... Read more
9th Nov 2023 (1 year ago)
L Phillips
Had a viewing booked for 10:15, me and my mrs booked half a day off work. to get a call when we’re stood outside the property telling us the property has been let elsewhere, joke of a service... Read more
24th Oct 2023 (1 year ago)
M Meakin
Terrible communication. Had to change to another morgage company... Read more
14th Oct 2023 (1 year ago)
L Jean
We recently wnt through a six-and-a-half month ordeal between agreeing on a price and completion of our flat. Through it all, the help and support and concern shown us by Natasha Suddal-Hughes and her team at Jones and Chapman Wallasey was the one bright light.
Natasha returned calls promptly, kept in touch with the solicitors and the seller and kept us informed. On a number of occasions she called just to keep in touch and to cheer us up. Above and beyond. We can't say enough about Natasha.
Helena and her team also deserve our plaudits, letting us in to the property when we needed access to measure etc., fielding our calls when Natasha was out of the office and providing a calm, friendly atmosphere in the office when we visited.
We unreservedly recommend Natasha and Jones and Chapman Wallasey... Read more
Buyer
12th Sep 2023 (1 year ago)
K Nicholls
As first time buyers we were delighted with the support we received from Georgina, our mortgage advisor at J&C, throughout the entire process. Georgina was always in our corner, always provided solid advice and helped us navigate every step. Always eager to help and offer a solutions-based approach, always lovely to speak to, professional and knowledgeable. Highly recommend J&C... Read more
Buyer
1st Jun 2023 (2 years ago)
L Hilton
Amazing staff so helpful with all the paperwork... Read more
26th May 2023 (2 years ago)
J K
I would like to say a huge thank you to Georgina (Mortgage Services Manager) for all of her help, expertise and patience. My boyfriend and I recently bought our first home and Georgina was always on hand to talk things through with us, offer guidance and support and keep us on track. It was not a straight-forward purchase and we could not have done it without Georgina - thank you so much!... Read more
Buyer
24th Jan 2023 (2 years ago)
S Walker
Helena and her team where outstanding she helped us navigate our way through a very difficult sale. She also helped us secure our dream home. Nothing was too much trouble for Wallasey Jones & Chapman. Thank you all so much for everything you have done for us.... Read more
Seller
1st Aug 2022 (2 years ago)
OCDBookNerd
Very helpful staff, will go above and beyond for you! Absolutely love the house they helped me find and sort out.... Read more
6th Jul 2022 (3 years ago)
L Jacobs
I have recently sold my house (despite having so much trouble with it and trying to sell it last year) throughout the whole process J&C have been nothing but patient with me and have sold the house this year going through Auction. They were professional, informative and extremely helpful. Even taking the keys from me to show any prospective buyers so I didn't need to be there. I would not hesitate to use them again... Read more
30th Jun 2022 (3 years ago)
L Barr
Just want to say a big thank you to Natasha and Georgina at Jones & Chapman Wallasey for helping me and my boyfriend on the purchase of our first home! They have both been incredible in the whole process of house buying ensuring that they explain everything to us so we understand what is happening every step of the way! Thank you so much! Would recommend them to anyone and everyone!... Read more
26th Jun 2022 (3 years ago)
I live done South but my brother who lives do same road was able to veiw for me he said Natasha was very helpful, I've also spoken to Lisa and Rachel and they have all been very understanding with any question I've had, would recommend 100%... Read more
Buyer
25th Jun 2022 (3 years ago)
S miller
Great service from their mortgage broker Georgina. Really helped secure a great mortgage and supports us every step of the way.... Read more
24th Jun 2022 (3 years ago)
E Matthews
Bought my first house through Jones & Chapman last month. The team were brilliant start to finish! Extremely helpful, knowledgable and supportive. I really cannot recommend them highly enough. Professional and friendly team who I wouldn't hesitate to use again. Special mention for Georgina the Mortgage Services Manager who, without her help and guidance, I wouldn't have bought my dream home! Thanks for putting up with me through the turbulent times! :)... Read more
13th Jun 2022 (3 years ago)
D Rowan
Can't speak highly enough of the team at the wallasey branch, especially The branch manager Helena she went above and beyond for us. Her communication skills were 5 star.
We were in a very complicated chain and she never let us down she was persistent in pushing it through... Read more
Seller
21st Apr 2022 (3 years ago)
A Milne
I have just recently bought a house through J&C and couldn’t recommend them more. Megan Smith helped me through the entire process and always responded quickly to any questions I had! I had a great experience and would definitely buy through them again! Huge thanks to Megan for all of her help!... Read more
Buyer
12th Feb 2022 (3 years ago)
D Roberts
Rang 2 weeks ago after no reply to email, I enquired if a property listed with them is still for sale.
Still waiting for the lady to ring back...
I won't be using them in the near future.
"every call is a potential sale"..thats the first thing you learn in sales!... Read more
10th Jan 2022 (3 years ago)
P Wade
A good site well set out will use again... Read more
21st Dec 2021 (3 years ago)
Extremely helpful and understanding during the process of selling our house. ... Read more
Seller
15th Dec 2021 (3 years ago)
R Whitby
Dan & Meg are amazing. I tried two other local before these. By far the best estate agent in Wallasey... Read more
5th Nov 2021 (3 years ago)
M Kassim
Great service and quick updates on your property.... Read more
26th May 2021 (4 years ago)
Very good service staff were always polite helpful all information asked was provided. Wallasey Jones & Chapman were brilliant would recommend to anyone buying property... Read more
Buyer
2nd May 2021 (4 years ago)
L Bober
Called the office today and spoke to James Evans. He was really professional and knowledgeable about the properties in Wallasey. I would definitely use Jones and Chapman to build my investment portfolio.... Read more
20th Feb 2021 (4 years ago)
P Anderson
Very happy with all the help selling my property. Very professional and proactive as well. Had the property up with another company/agency and viewings were few and far between. As soon as we placed with J&C immediately got lots of viewings. I also like the text alerts as well keeping me informed of the viewings. Joe was particularly helpful. Would recommend..... Read more
Seller
15th Jan 2021 (4 years ago)
J Malam
Excellent service when I was purchasing my property ... the staff are polite, friendly and professional, and nothing is too much trouble ... they always have time for you, and go the extra mile ... thank you!... Read more
Buyer
26th Dec 2020 (4 years ago)
S Taylor
Excellent professional experience and service provided Jones and Chapman Estate agents. I would highly recommend to anyone.... Read more
3rd Nov 2020 (4 years ago)
K gurung
First time investment in Liverpool! I am very much impressed with letting agent lady call Vicky she was very helpful guided me everything about letting side . I highly recommend this agent to leave property with full management. This encourage me to invest more properties in the area and let agent to do all necessary management under their responsibility.... Read more
Landlord
4th Sep 2020 (4 years ago)
R MorrowWinn
I can't speak highly enough of James Reeve of Jones and Chapman. He came to give a valuation and was kind and courteous and really helped me through the whole process without any pressure or intimidation. I would definitely recommend this estate agent. The quality of their service was absolutely fabulous.... Read more
21st Jul 2020 (4 years ago)
F Johnson
James Reeve and all the team were helpful at all times. Things were not always straight forward but the team were always professional and very understanding. I would recommend using Jones and Chapman.... Read more
31st Mar 2020 (5 years ago)
D Boon
Brilliant advice in a difficult situation. Can't fault the service.... Read more
7th Mar 2020 (5 years ago)
R Manning
I've been greatly impressed with the level of service and professionalism provided by all the team at Wallasey. They clearly know and understand the market, because they sold my house within 10 days, and a at higher price than my uninformed expectations! Needless to say I was delighted.... Read more
Seller
4th Nov 2019 (5 years ago)
D Edge
Beautiful... Read more
16th Sep 2019 (5 years ago)
J Gregson
I couldn’t have asked for a more understanding and helpful team of people when selling my home after my husband died. The Jones and Chapman team in Wallasey went above and beyond expectations. I am so grateful for your kindness and professionalism.... Read more
Seller
8th Sep 2019 (5 years ago)
redandwhite7899
Recently used them to sell my house
Excellent service from these guys
1. They sold it!
2. Speedy feedback on how viewings went
3. Any upcoming viewings
4. Kept up to date with everything throughout the process
Would highly recommend . Don’t bother using them cr*p ones on tv, you won’t be disappointed... Read more
Seller
25th Aug 2019 (5 years ago)
L Pritchard
J&C have just sold my property for me and i found the service from all the staff to be very helpful and they achieved a price better than anticipated.
I was also pleased that when you rang the office the phone was answered quickly and efficiently and each member of staff could access the current progress of the sale, which was quite impressive.
Well done guys, thank you.... Read more
Seller
17th Jun 2019 (6 years ago)
L Wharton
I sold my property through Jones & Chapman’s Wallasey branch. My experience of selling my property, was a very straight forward, stress free process; made simple due to a committed branch manager in the form of James.
I found James extremely committed to the cause and communicated with me extremely effectively; which helped me to build trust with the process.
I would recommend Jones & Chapman, Wallasey to anybody buying or selling a property.
James is an asset to the business.
Thank you once again... Liam... Read more
Seller
5th Dec 2018 (6 years ago)
N Lomax
Very professional and friendly service from all the staff at the wallasey branch, they always made sure we were kept well informed and the process was very easy and trouble free, I would highly recommend them.... Read more
24th Oct 2018 (6 years ago)
D Lowe
I don't normally do reviews but Wow!!! We were expecting a very stressful experience as this is our first time house buying. All we can say is a massive thank you to James, Hugo and the rest of the fantastic team who made the whole experience stress free all we done was sat back and relaxed and they put in all the hard work on our behalf. I would like to say a massive thank you to you all for everything you have done.... Read more
Buyer
11th Oct 2018 (6 years ago)
D Hudson
The service that I received from Jones and Chapman has been of a very high standard.
I cannot fault or thank Branch Manager ‘James Reeve’ enough. James always delivered and took full ownership of the sale of my property as there were some difficulties along the way.
Going above and beyond at all times.
I wouldn’t hesitate in doing business with Jones & Chapman again. One of the main reasons for this is due to the service from James.
Thank you to all the staff at the Liscard branch.... Read more
Seller
2nd Oct 2018 (6 years ago)
D Clee
Jones and Chapman were most efficient at selling my mother's house in Wallasey. James in particular was most helpful with assisted viewings and keeping us informed of any feedback. My Mothers house sold very quickly and, over the asking price. I would have no hesitation in recommending the agency, and, their solicitors. Thank you Matt and James.... Read more
Seller
16th Sep 2018 (6 years ago)