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![1/5 Stars](/images/stars/one-star-rating.svg)
Awful service, we booked in a house valuation , where we got a confirmation they will be attending in writing and no one attended on the day. No notification of them not attending or cancelling. so when it had gone 15mins of them being late , we rang the office and the man i spoke to Bindy (apparently the manager),had no remorse and instead said as no one answered the phone on the day that we were not going travel all the way from west brom to hockley incase no one was home.
My argument is that if the customer has not cancelled then the estate agent should assume the valuation is still continuing and not making up their own mind on whether we will be home or not. This is very unprofessional and i will not be using this estate agent for any services again, the attitude stinks.... Read more
11th Jun 2024 (7 weeks ago)