Robinsons Estate Agents

DH1

10.

Robinsons - Stockton-On-Tees

DH6

11.

Robinsons - Sedgefield

TS21

12.

TS17

Latest reviews for Robinsons

Spennymoor

Andrew Smails

Very helpful ????????????... Read more

18 days ago

Hartlepool

Anonymous Homeseller

I have been very happy with the service I received from Robinsons. They undertook all the viewings and kept me informed of any feedback from potential buyers. Staff are friendly and helpful and have done everything required to sell the property under difficult times brought about by Covid 19.... Read more

10 weeks ago

Darlington

Anna stainton

I've never known a company like this one. I'm not someone who writes reviews for anything, usually putting mishaps or wrong doings down to someone having a bad day but after the year long experience we've had to deal with I think it's beyond that. We started renting last December, and had the unfortunate pleasure of having to deal with Natalie, who's rudeness and ignorance is unbelievable, every time we would call we would have a standoff response. We then tried to buy the property and the seller would put a stop to signing every month and hold the process up but still wanted rent. We ended up being forced to rent for 3 months longer than we should've with no explanation or reason behind it. We had to deal with phone calls continuously being made to feel like horrible people for making a complaint. I understand that Robinsons at times were just doing their job but it's how you say something, not what you're saying. Rude, unprofessional and ignorant are the only things I have to say about the experience, from staff that haven't been taught anything in customer service. The cherry on top as first time buyers is not even having a sold sign up to document finally getting our apartment. No one has emailed to congratulate us, apologise for the delays or even acknowledged we've completed the sale other than to demand a couple of weeks of rent that wasn't paid as our 'date' was set for the rent date to avoid having to pay anymore unnecessary charges. I grasp that the staff are doing their job as far as chasing up rent, etc is concerned but there's a desperate need for training staff to act appropriately, treat clients and others with respect and to acknowledge even a sale. I do not plan on going through this company again.... Read more

10 weeks ago

Darlington

iain wolstenholme

Lovely afternoon tea... Read more

13 weeks ago

Ingleby Barwick

Annie D

In my experience I would say if you were thinking of using Robinsons to sell your property don't there are plenty of other Estate Agents to use.... Read more

16 weeks ago

Fine & Country Durham and Tees Valley - North East

Durham City

Anonymous Homeseller

Did excellent considering Covid. Well informed all the way. No problems what so ever.... Read more

17 weeks ago

All 12 Robinsons branches

The Wynd, Wynyard, Stockton on Tees, TS22 5QQ

Robinsons - Bishop Auckland

Access detailed insights of how this agent performs

Average asking price achieved

Average sale time

Properties sold

120 Newgate Street, Bishop Auckland, DL14 7EH

Anonymous Tenant

If you are renting in Bishop Auckland, go elsewhere. Rude, unprofessional and not interested at all. They allowed a vulnerable tenant to live in a complete and utter pigsty with no roof, wall to wall mould, with bags of human waste and needles filling the yard and have consistently negated their legal obligations. Thankfully, the tenant has since moved out, these clowns won't be laughing when this gets to court. I cannot recommend this shambles of a company to anyone. Avoid at all costs.... Read more

5 months ago

Robinsons - Chester Le Street

Access detailed insights of how this agent performs

Average asking price achieved

Average sale time

Properties sold

22 North Burns, Chester Le Street, DH3 3TF

Anonymous Homeseller

Excellent, staff very supportive and organised... Read more

8 months ago

Access detailed insights of how this agent performs

Average asking price achieved

Average sale time

Properties sold

Robinsons - Crook

Royal Corner, Crook, DL15 9UA

Steven Hale

We’ve just completed on a long drawn out house move due to Covid19. Under very difficult circumstances the Crook branch of Robinson’s Estate Agent's, and in particular Angela, provided an excellent service, constantly keeping us informed and up to date with all progress within the chain, and ensuring completion was achieved at the soonest possible opportunity.... Read more

8 months ago

Access detailed insights of how this agent performs

Average asking price achieved

Average sale time

Properties sold

Robinsons - Darlington

7 Duke Street, Darlington, DL3 7RX

Anna stainton

I've never known a company like this one. I'm not someone who writes reviews for anything, usually putting mishaps or wrong doings down to someone having a bad day but after the year long experience we've had to deal with I think it's beyond that. We started renting last December, and had the unfortunate pleasure of having to deal with Natalie, who's rudeness and ignorance is unbelievable, every time we would call we would have a standoff response. We then tried to buy the property and the seller would put a stop to signing every month and hold the process up but still wanted rent. We ended up being forced to rent for 3 months longer than we should've with no explanation or reason behind it. We had to deal with phone calls continuously being made to feel like horrible people for making a complaint. I understand that Robinsons at times were just doing their job but it's how you say something, not what you're saying. Rude, unprofessional and ignorant are the only things I have to say about the experience, from staff that haven't been taught anything in customer service. The cherry on top as first time buyers is not even having a sold sign up to document finally getting our apartment. No one has emailed to congratulate us, apologise for the delays or even acknowledged we've completed the sale other than to demand a couple of weeks of rent that wasn't paid as our 'date' was set for the rent date to avoid having to pay anymore unnecessary charges. I grasp that the staff are doing their job as far as chasing up rent, etc is concerned but there's a desperate need for training staff to act appropriately, treat clients and others with respect and to acknowledge even a sale. I do not plan on going through this company again.... Read more

2 months ago

Access detailed insights of how this agent performs

Average asking price achieved

Average sale time

Properties sold

1 Old Elvet,Durham, DH1 3HL

Anonymous Homeseller

Did excellent considering Covid. Well informed all the way. No problems what so ever.... Read more

4 months ago