Really happy with the full service from Bradley Bishop's , I would and have recommended to friends
very bad customer services absolutely dreadful, they did not provide information timely. After doing all the searches when came to repairing cost they did not bothered to forward the repairing cost to the vendour because of their own benfit. Was very unhelpdlfull to the key for the garrage now we have garrage without a key.
Outstanding service from Dan and the team. Always available to give valuable advice, regular updates, superb marketing skills. It also helps that the office is manned after normal working hours. I would use SJ Smith again without hesitation.
They will let a property next to you to tenants with antisocial behaviour issues, and overcrowd it ( 8 people living in a 3 bedroom house) they will then tell you "with the best will in the world the number of tenants cant be controlled" ermmmmmm. Contracts? Property management??? Not difficult is it. They ignore pleas for help and emails and will devalue any property next door!!!! Police are constantly here and I am not calling them out... shows how dangerous these people are. Warning if you see a SJ Smith board go up next door, this is bad news for home owners!!! My life has been a living hell for the last year because of them!!!!!! I can hear the tenants in your property smashing the doors and floor right now. They do it constantly, I hope they wreck it then you might bother to do a background check on tenants next time. Classic greedy dismissant estate agents!!!
PERFECT! Lee and the team at Gould and Harrison were fantastic, friendly and knowledgeable throughout the sale, which happened in all of a week!! Very, very happy indeed and thoroughly recommend them to all :-)
By far the worst experience with an estate agents ever. We we're informed 4 weeks prior to move in that we had secured a property and paid the initial fees to go through credit checks. Although there was an issue with permission from the council (Forget the name of the license) but that there was no need to worry and would all be sorted. We were also asked to sign the final documentation in person before the move in date, even though we lived 120 miles away. We booked time off of work, to travel to Ashford and FIVE MINUTES before departure they informed us that they couldn't sort the permission from the council out. This was EIGHT DAYS BEFORE MOVE OUT we were told we couldn't move in, leaving us homeless for the next week. We were very fortunate that Haart helped us to find a place in time, otherwise my housemates and I would have been homeless!
The only consolation being that they gave back the initial admin fees.
Great company. Great people. Great service. Couldn't find better.
Having recently sold and bought through Andrew and co we thought we'd share our experience.
We sold through the Ashford branch and had an excellent service. Paul was happy to listen to what we thought our house was worth and encouraging in our expectations. Charlie in particular was a great help in reaching our goal and was worth her weight in gold. Always there and even communicating with us late on a Saturday night.
We bought through the New Romney branch and again had an excellent service. Mark was also a great help evening going above and beyond long after the sale had gone through. A credit to the company.
All in all a great company to sell or buy with.