5 Estate Agents in Brooke

List of Estate Agents in Brooke

1. 

   

   Brown & Co - Norwich

   The Atrium, St. Georges Street,Norwich, NR3 1AB

   

   (54 reviews)

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   28th Aug 2026 (21 days ago)

   We had an extremely disappointing experience with Brown & Co Estate Agents during the end of our tenancy.<br><br>They tried to claim a substantial amount from my deposit for issues that were entirely unreasonable, including the removal of an item of furniture that actually belonged to the property owner, alleged missing lightbulbs, and professional cleaning charges for the entire property including carpets that were nearly 20 years old and beyond life expectancy. Many of the deductions appeared to be aimed at improving the property for the landlord to sell, rather than fairly addressing genuine tenant wear and tear. It was particularly concerning that some of the extra items and the amount of money being claimed were added to throughout the process. The claims presented before and during the DPS dispute process were not entirely consistent, which raised questions about the validity of some of the deductions being sought.<br><br>Throughout the dispute, Josh Bailey's communication was often awkward with no negotiation skills, and there was a clear attempt to pursue claims for betterment rather than what was fair and reasonable under tenancy deposit rules. Rather than acting as an impartial agent, it seemed there was a deliberate focus on maximising the return to the landlord.<br><br>We were also disappointed by his handling of a small area of mould around the faulty hob extractor fan, as the problem was not addressed fairly or appropriately.<br><br>Fortunately, the Deposit Protection Service (DPS) reviewed the evidence independently and saw through many of the claims being made. The adjudicator recognised that the property had not been professionally cleaned when we moved in and rejected a significant proportion of the deductions being sought from our deposit.<br><br>Overall, the experience left us with little confidence in Brown & Co's ability to deal fairly and objectively with tenants. My advice to anyone renting through this agency would be to take extensive photographs at check-in and check-out, keep detailed records of all communication, and not be afraid to challenge deposit deductions through the DPS if you believe they are unfair.<br><br>Based on my experience, I would not recommend Brown & Co Estate Agents.... Read more

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2. 

   

   Sowerbys - Norwich

   Queen Street Old Bank of England Court, NR2 4SX

   

   (68 reviews)

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   21st Mar 2025 (1 year ago)

   I had great service by James Higgins He was professional, friendly and very efficient. James made the whole process of buying a house enjoyable and not stressful at all. I would highly recommend James for anyone looking to buy a house with Sowerbys Norwich... Read more

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3. 

   

   Winkworth - Poringland

   Unit 2 Overtons Way, Norwich , Norfolk, NR14 7WB

   

   (306 reviews)

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   9th Sep 2026 (9 days ago)

   I had a brilliant experience with Winkworth, they made selling our property and purchasing our new one as easy as they could. The whole team were brilliant however in particular James who assisted with selling our property ensured this was dealt with as quickly and stress free as possible and with the least inconvenience to us whilst arranging viewings. Jade who supported after an offer had been accepted until completion was very responsive and happy to answer any questions. Would definitely recommend this company.... Read more

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4. 

   

   Morton Reeves - Norwich

   The Dussindale Centre, Pound Lane, Thorpe St Andrew, Norwich, NR7 0SR

   

   (2 reviews)

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   11th Jan 2024 (2 years ago)

   Most comfortable company... the guys are very professional very approachable, no airs or graces, nothing to prove, would recommend them to anyone... very satisfied.... Read more

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5. 

   

   Starkings & Watson - Poringland

   2a Shotesham Rd, Poringland, NR14 7LE

   

   (3 reviews)

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   20th Nov 2023 (2 years ago)

   Starkings and Watson have a great team of friendly and professional people. They are honest and trustworthy. I recommend them for all their services, selling, buying and letting your property.... Read more

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