The team at Winkworth Blackheath were really excellent. There professionalism and patience made the process of selling and buying our house far more manageable and less stressful. We were so glad we went with Winkworth.
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
One of the best estate agent. It is my pleasure to meet Sam from the office who helped me a lot on purchasing my new home. He has also introduced great builder and architect for me to extend my new home. It is great experience to buy a house from them, I will definitely come back if I need to sell my house in future. Thanks everyone in the office, thanks Sam.
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
I couldn't ask for better assistance and communication regarding my recent search for a place to rent all the way up to the move-in. They were kind, helpful and genuine, which made the experience a pleasure and I would highly recommend them and even use them again for a future home purchase! A special thank you to Neako for all his flexibility and working along with me to get me the place I needed in a matter of time.
as its not possible to give zero stars i have to give one
as a seller only us ethem if you really dont want your house sold
Just a quick note to say a big thank you to Nicola T. from Acorn from Eltham for all your help in selling my flat and in buying my new house. I am so thankful to have you as an agent. You are so hardworking person. You are a rock star agent! I am so happy to finally have my dream house. :-)
Friendly staff and they are doing a fair amount of business