We had an excellent experience, as buyers, with Petty Son and Prestwich. They were informative and very quick to respond to any questions we had, which, as first time buyers, was important for us. Each member of the team was very helpful and honest regarding our situation as the move progressed. When we come to move on, I expect we'll come back to them to do our sale. Highly recommended and many thanks for all your help.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Hi. you are really good team!!!! thank you for my new lovley house. in two weeks was every thing done. Isabella you are very nice!! many thanks for your help!!!!
They tried and sell me their mortgage broker when I was in a bidding war on one of their properties. I was under the impression I was just going into the office to have my finances verified, but instead I was given a sales pitch by a broker who told me (in a really round about way - no doubt to protect themselves legally) I would be in a better position if I used their broker. These practices should be illegal. Very disheartening and dishonest agency who prey on vulnerable, desperate homebuyers - to avoid at all costs.
Great guys. Very professional and efficient. Mathew Cann in particular was a very competent and reliable agent.
-Keep up the good work guys.
Very disappointed with Bairstow Eves, as a selling Agent. I have to phone them all the time and ask what has been done. They didn't negotiate good price for my property, never answer my question clearly ,from the bugging they was lying and working against me. Thinking only about the money, never care about the seller or buyer and comparison to other agents in the area Bairstow Eves charge the most. Have the lowest sales conversion rate, down at 30%, where as the others in the area have upwards of 74%. It was my mistake, that I've choice them to sell my property. I would never recommend them to my friends.
They are very good and i do recommend it
and i got everything i wanted it is a great place.
Appalling service from this agency! Been with this company since 2013 and this year has been the worse. Deduction for bogus works carried out without any of our knowledge or permission. Rent not paid on time most of this year, When hubby and I call for our rent as it’s delayed, each time we get told by this same man from their rent department that manager is unable to communicate with customers and I must speak to him. Most recently, I was told to “chill out” by this man when chasing our rent and behind on my mortgage. My hubby and I found this man to be extremely disrespectful, ignorant, rude and unprofessional in the way he speaks to us. Currently experiencing sleepless nights as mortgage not being paid because if this awful company. We do not feel valued by the service from this agency any longer at all and have given notice for our house back!!