Disapppointing experience, we left as soon as our contract allowed. Initial meeting seemed good but then they wrote a poor description of our place, left windows wide open and the property exposed to break ins after showing tenants round and were very unaware of even the basics when showing people around.
I would without hesitation recommend haart Ilford for their services in enabling me to sell our house. I particularly commend Jag for his patience and professionalism in supporting me in this process. He was diligent in maintaining communication, always polite and left me feeling reassured of his expertise and that he was always representing my perspective. Indeed, the whole team, including Rahil and Gero, were professional to the core, working together for my benefit. Thank you.
I couldn't just leave without positing this here as well.
Nearly all the 5 star reviews are written by people with only 1 review in their entire history.
It would appear that they were so moved by a viewing, it was so life changing, that they took it upon themselves to create a Gmail account and post a 5 star review.
Which is something they had never done prior and have never done since.
All the things they must have come across in their adult lives, yet it was only Haarts estate agents that moved them to write a review.
Their one and only review and its a 5 star rating for Haart estate agents.
Bravo estate agents of Haart. When you are not working, which is most of the time, you are likely writing reviews to praise yourselves.
Great service from the team at Bairstow Eves Barking, especially Sadek Sayed who initially showed us the house and smoothly helped us through the whole process, Jason Dann the branch manager and Zulfi Hussain, our mortgage broker. They made the house buying process simple and stress free and were extremely friendly and helpful at every step of the way.
All goes well when you step in. But when you vacate the property, there is no one to reply your queries. No response to the mails. No body is concerned about giving your deposit back. I have been redirected several times to different people. There is no one point of contact. Its more than a month since I have vacated the property still not clear on when will I receive the deposit back.
Above all, Despite reporting an repair issue, no one turned up for more than 8 months to fix it but while vacating they want to deduct a sum on my deposit. Unbelievable..!! The issue is under dispute now.
A year ago when desperately we were looking for a flat, I went to this agency by luck and a very nice staff attend me and my partner. With less than 5 days left untill moving out from the old flat, the agent managed to find something as we wanted. Staff was always polite and well informed. I would definitely used/recommend them. :)
They made pay £60 for missing cutlery that I had never been in the flat. Plus £165 check out fee!!!!!
I had a good experience in purchasing a property with Haart Plaistow especially with Aimee at hand, she's competent, professional, efficient and extremely polite, prompt in communication and made the whole process a smooth ride. Thanks.
overall the experience was ok at best. I had a very long purchase due to hold ups with other vendors, I often didn't feel like I was being kept in the loop with what was happening and had a lot of messing about with offers at the start. I was told multiple times not to get a survey completed. Then when I went to pick up the keys they were handed to me in a plastic sandwich bag while all the staff lounged about on their chairs. Looking back on the experience with Haart all I can say about it was it was fine, but I had hoped for more support