17th Mar 2026 (5 weeks ago)
This review is specifically for the Tunbridge Wells branch. I had been a tenant for 11 years in one of their managed properties. If I could give more than 5 stars for the outstanding service given to me, I would.
They (Vicky mostly)has assisted me with the smallest to the biggest issues a tenant may encounter.
These range from:-
1. An entire boiler replacement being done in a few days of it braking down.
2. The swift removal of nuisance downstairs tenants who; against the wishes of the landlord, snook in a dog and allowed it's excrement to build up to biblical proportions in the shared garden.
3. When the glass shower partition randomly, for no reason, smashed into 1000000 pieces when I was naked and about to enter the shower. Within 24 hours of the report, a new partition was installed.
Seriously, no matter how small or silly I thought an enquiry was with the property, Vicky always sent someone out to check within very good time. Vicky has been amazing with all my enquiries. I've had various pipes, switches and exterior issues checked over, all treated with the utmost professionalism.
I have now purchased my flat from my landlord. David has been invaluable with his advice as an estate agent. I've been able to ring/email him about the sillyest of things and he always get back in very good time and is always warm. He's very sensitive to the inexperience of first time buyers and their questions.
If you are a reliable tenant (good, on time rent payer) or a diligent landlord (as mine was) in the Tunbridge Wells area, I absolutely, highly recommend Martin & Co for their services.
Much love to Vicky and David! Thank you ??????... Read more