Excellent and professional service from all staff, but special mention must go to Terry and Sarah. My husband and I rented a property for 2 years, and throughout that period Terry looked after us wonderfully well, answering all queries promptly and with genuine friendliness. We then moved on to buy the property, and although the purchase process was difficult, Sarah was always on hand to answer any queries and provide advice. We would not hesitate to recommend this branch.
Extremely rude staff member for no reason at all, this is just in the process of arranging a viewing let alone actually purchasing via them. Never again.
Very professional staff. Sarah has been very helpful and friendly. Delight to deal with Crane & Co.
Absolutely disgusting treatment from buying a property from these. Lack of communication, rude, inabilabity to deal with with simple requests. House that I bought was left in a disgusting state, lots of rubbish and electrics and gas condemned when checked. All staff very smart and like to give the talk, do not be fooled....... I'm seriously unhappy with the overall service. Would not recommended.
The worst estate agents I have dealt with. An unscrupulous and unprofessional company. I had found a property I liked and was told there was another buyer interested and the way they wanted it to work was for both parties to put in their best and final offer. I put in my offer and received a phone call that night saying that my offer had been accepted, I was really happy as I have just had a baby and the place we are in at the moment is tiny. I received a phone call in the morningto from Simon saying that when he called the other prospective buyer she started crying and said she would pay more for the house, I appreciate agents have to put in all offers but there was no need for the phone call, if it was one offer only then it should of been the successful buyer that got a phone call, he had fished for more money and he got it!! Completely let down and fed nothing but lies.
If you want your time wasted and like being lied to then this is the company for you.
AVOID LIKE THE PLAGUE!!!
We recently sold our house in Hailsham through Fox&Sons with the help of Claire and Toby and I can honestly say that I would use Fox&Sons again in the future. They have been very professional, reliable and friendly and very quick in selling our house, comparing to other companies that we used in the past. I would definitely recommend Fox&Sons. Thank you for your help!
The worst estate agents going!
Telling their vendors that its best to " keep everything under the same roof" by scamming people into using their services ie mortgage advisor and solicitors so that they make more money and making people think its easier and better for everything to be done via themselves, which I can assure you it is not, from past experience dealing with solicitors and mortgage advisors.
This agent did not even want to help me when I walked through the door to view a property, when I finally managed to get a viewing after countless phone calls ignore, I then wanted to offer, I walked into their office again later that day and surprisingly the same man was still not interested, I then noticed that this was the mortgage advisor and he told me that he could not deal with me and all agents were busy, however when I finally managed to get though and make an offer... it was the mortgage adviser who then wanted to deal with me and con me into using their services. he only wanted to deal with me once he knew I may be of interest to his pay packet! Working in the same industry I knew their game!
We were the first people to view the property within 10 minutes of it appearing online, we offered £5,000 over the asking price and got told we were out bid by another buyer , who I can only imagine they did scam them into using their services hence why that offer got accepted and not ours.
Now after waiting for months for the sale price to appear online, expecting it to be higher than our offer (as that was what I was told) it turns out it sold for the price that we offered anyway!
Terrible agents, no common sense, only thing they care about is making money. Luckily we found our perfect home, not through Fox and Sons thankfully! I only feel for the poor vendors and buyers they are scamming!!