Very professional service from beginning to end in letting and selling a property.
Absolutely shocking service!!!!!
I put forward a bid on an house in Halesowen and was then asked by George Scriven of Scriven Estate Agents Quinton to put forward my best offer (there was 4 bidders). I was told i would know within 24hours if I was successful in securing the house. That was 2 weeks ago and I have not heard anything from them!!! I have chased Scrivens on numerous occasions over the 2 week period and was told that George Scriven would call me back, still nothing. Found out today via the listing on the net that it has been sold STC.I have not been kept up to date, in the loop with anything which is protocol with estate agents and above all courteous. Totally unprofessional, unhelpful, not on the ball, shody and complete time wasters. I will NEVER use or would recommend Scrivens to anyone, just one big cowboy outfit!!!!!!!!!
I would strongly recommend. I cannot say enough good things about the team. Stewart, Pam and Simon are easy to talk to and it was a pleasure doing business with them over the sale of my bungalow. I would not go anywhere else.
Dont you just love all the hype. Well I rented a property off them and boy I tell you it was bad bad bad. No heating, very damp and cold, cooker never worked, no kind of ventilator, leaks under kitchen sink, the electrics didnt work properly in the whole place. When I complained complained complained they just fobbed me off with all sorts of reason but never did the repairs that they signed for in the letting contract might as well throw that away really. If you rent off them you really are in for a rude awakening about the private landlord business make money at the expense of the customer.
Very impressed! The quality of customer service was brilliant from both departments. Initially looking to let my property out, I found the lettings team extremely helpful and found a great tenant in a short time. Even when the sales team answered the phone, they helped my query and were always friendly. Definitely recommend to anybody in the lettings industry.
Hopeless, rubbish, nonsensical estate agents. I called to arrange a viewing and got my ears chewed off by the mortgage advisor (why is she answering the phones??) trying to sell me some product where they leaflet drop to houses asking for people to sell their properties!! WTF! Completely unrelated to my query! I wanted to arrange a viewing! That is all!
good communication Interested in sale Let me know what was happening every step of the way
Very Strange...send me a letter dated the day I made an offer but post marked some 8 days after I made an offer, (and had been told a property was sold), asking me to increase my offer. I call and they say, no sorry the property is sold? I question this and they say it is a standard letter..FGS, what a farce. Will not be viewing any more of their properties that is for sure...get your Act together.
All the staff employed in this branch are friendly, very keen to offer help to all customers and provide an all round professional service. I recommend this branch to all persons wanting to sell, buy or rent a home.
Dixons have lovely friendly staff who are happy to help. Throughout the sale of my home they have been professional and have kept me informed of any new developments regarding the sale. They are always looking to market properties in different ways rather than let them go stale on the market.
With an in house mortgage advisor too it makes buying/selling a property very easy.
Would definitely recommend giving them a call.
Quick and friendly communications, easy to get hold of. Always a pleasure to deal with. Many thanks.
WHEN WE PURCHASED OUR BUNGALOW IN JUNE 2013 WE FOUND HICKS AND HADLEY OUR
ESTATE AGENT VERY HELPFUL ,FROM THE TIME AN AGENT SHOWED US AROUND THE PROPERTY
TILL THE ACTUALL COMPLETION OF THE SALE . SO WE CAN HIGHLY RECCOMEND THIS COMPANY.
TO ANYBODY SEEKING TO PURCHASE A PROPERTY IN THE NEAR FUTURE.