From my initial visit through to property sale (& purchase of new home via Lex Allan too!) I couldn't have gotten a better service. I can not fault their services & hard work, professionalism & friendly approach. They have given me regular feedback, updates & made our house sale & purchase (almost) stressless. Five stars all round *****
I would have no hesitation in recommending Cottons. I recently sold a property in their February auction and acheived 17% over the reserve price. The room at Villa park was packed with hundreds of people and the atmosphere was fantastic. Everything was very well organised from the viewings to the buyer signing the contract on the day. I would like to thank Andrew Barden and his team for all their help and advise. John Allen.
What an absolute bunch of clowns this lot are. It seems half are too lazy to do their job and the other half don’t know how. Never worked with a slower more incompetent group of individuals.
It is very nice to actually find an estate agent that does what they say they are going to do!! Kept me informed on my referencing and what I needed to bring in etc. Everything went ahead on the dates requested, no hassle what so ever. So far Can’t fault them!! Tom and Lara you are amazing!
My faith restored in letting agents. Definitely recommend!
We waited for 20 minutes for the agent to arrive with a broken key. Then he asked us to wait another 20 min for him to go after another key. If you're an estate agent you have to be punctual. Period. If you know it's traffic than just make sure you're take enough time to arrive in time. And we drove from London just to see the apartment. Nicely done.
Staff friendly and knowledgeable. Very professional outfit!
Possibly the worst decision my wife and I made was to put our property for sale with Taylors estate agents Halesowen, we have had nothing but problems for 7 months, the office manager Stuart Down even admitted himself that we had not received the service expected of them, how they can advertise saying they are "EXPERTS" with "CONSIDERABLE EXPERIENCE" is beyond belief, we were passed between 3 different members of staff none of which we believed to be competent, we had to keep chasing them for information on our sale eventually we went with another agent and sold within 1 day. VERY VERY POOR!!! If I could post this review with a zero star rating it would be too much. Very disappointed.
I have nothing but praise for G&T .They have been very helpful to me as a sales agent and a Tennant finder. Always attentive and personable going that little extra mile to help. Top job G&T keep up the good work.
Phone last week to book a viewing. Booked it for the Monday and after giving all my details I asked to be sent the photos of the house to my email..a few days later 8 found another property which was also listed with G&T and when I phoned to book a viewing on the Monday after the 1st house I was told there was no viewing Booked, anyhow I rebooked the viewing and again asked to be sent the photos of both properties which they said they would do.
Come Monday I get a call about 9am to remind me that I have a viewing booked at 10am which I knew so I went there at 9.55am waited for the agent to show up but nothing after 10 mins I phoned the office and was told that the agent was on her way and would be late after half an hour I phone back and ask how long for the agent and was told that he agent has already been there and gone. I was so fuming as I was parked right outside the property for the last 30 mins that then to be told that the agent has already been but since no1 was there she went. When i asked what car was she in i was told it was a white Peugeot, which I say drive past me and wait in the entrance for the school for a min and then drove off. I will say this company is very unprofessional and I will not be buying a house from them
first things first, I didn't actually end up selling my business through this estate agent, so I don't comment on that aspect, I decided on reflection to keep hold of the business. From the word go they seemed to be very proactive about everything, offered me a valuation on the property and business which was agreeable and sensible and then drew up the terms of business. I was very happy with the written adverts and their photography, they captured the necessary information very well and advertised on the internet. We were well looked after by the file handler and had some early interest, they kept in contact and tried to keep the advert fresh. We received an offer that was unfortunately just not right for us. I will be looking to sell again in the next few years and will certainly not be looking elsewhere. Thank you.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!