The team at Winkworth Blackheath were really excellent. There professionalism and patience made the process of selling and buying our house far more manageable and less stressful. We were so glad we went with Winkworth.
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Great professional service. I was always happy in the knowledge that KFH was busy getting everything finalised for our sale and working hard to make sure that everything was properly and appropriately negotiated.
We have dealt with KFH Blackheath first as tenants in 2014 and now as purchasers. Both times their service and ethics have been excellent.
I both brought and sold my flat through KFH and would recommend. The team are very friendly and Dan Webster was particularly helpful when things were getting tough with the Chain. Thanks Guys
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.