Everyone was extremely helpful; answered all our questions however obscure; and made sure the purchase proceeded smoothly
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
I have been using KFH Lettings as a professional Landlord for over a year and always a excellent service. They have ensured we have good tenants in our properties and kept any voids to a minimum. I highly recommend.
KFH have been managing the property I let for the last 4 years and I have always found them to be extremely helpful and generally responsive. I have to break my tenancy and Kelly and the team were very quick to reassure me that they would do everything possible to find a replacement tenant as soon as possible which took a great worry off my shoulders. I have always been met with professionalism, respect and understanding which is not always the case with some other estate agencies.
KFH has been really helpful in finding me suitable properties and securing tenancy.
Finton Mchugh is such a brilliant negotiator at Lee .. his help and approach to deal with people is amazing.If you are looking for finding yourself a rented place he is the one I would recommend.
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
John Payne is simply the best! When we decided to sell our home in South East London (Lewisham, Hither Green) we invited 5 estate agents in the area to quote. Out of the 5 John Payne was up on the top. They are frank, professional, flexible, friendly and great value for your money. John Payne (Claire, Chris & Matt) communicated details and progress of our sale all the way from day1 up to completing the sale.They were also available anytime we contacted them, did a great deal of work to keep the momentum going and to coordinate with all parties involved. Our house sale went smoothly without any major issues. We, highly recommend John Payne to anyone who wants to sell or buy a house. A BIG Thank you to John Payne Team! :)
I bought and sold a house through JP Lee in March 2016. Manager Chris and his team are such a professional team throughout. They got an above expected price for my house and worked tirelessly throughout the process (it was a long chain!) to make sure the process was as smooth as possible. We are now happily living in the house we bought through them. Would thoroughly recommend!