We both would like to thank the lettings team at Sinton Andrews Ealing for providing an exceptional service all round. You will not find better people to rent or sell. Other agents... take note.
Sinton Andrew acted as dual agent on a property we were selling. We sold the property through the other agent, sale was going through smoothly, Sinton Andrew proactively engaged the buyers and got them to buy one of theirs instead, hence we lost the buyer long into the process. They don't understand the concept of putting the client first and will act underhand to secure a sale. Extremely unprofessional, lack integrity, it's this kind of behaviour that gives estate agents a bad name.
Russell Collins dealt with our sale of the family home in Ealing and could not have been more helpful. The process was not straightforward but Ray coped with every twist and turn, always ready with useful advice and insights from his many years of experience. He has an understanding of his clients’ needs and great local knowledge to help them, and is very professional as well as friendly. He doesn’t rest until both parties to a transaction are satisfied. Thanks again Ray!
Extremely shady and can't be trusted. Scammed me out of £ 5000.
The entire team at Thorgills has given us excellent service and helped us through every stage of buying our first property. Special thanks to Nebras, Shoyab and Ranjeev who've been absolutely amazing - helpful, efficient, prompt and accommodating. Parts of the process were quite stressful, but they always managed to reassure us and ensured that everything stayed on track throughout. Thank you!!
Just garbage. I could maintain an agency better than them on my own. There lack of any professionalism and decency is astounding.
I have been living in a flat that Oakhill have managed for several years now and overall my experience has been very positive with them. Any issues that we have had, have been very quickly resolved. Responses to my emails are often the same day (within few hours) so I just want to say, thanks guys.
Terrible service. Over a year ago my full deposit (held with DPS) was paid to Oakhills to cover the outstanding rent on a property managed by them. To date Oakhills will not give reference reason being "outstanding rent". Fair?
Ed, Dannie, Nebras are all doing an amazing job! I had a wonderful experience with Thorgills and these guys knew what they were doing. I’m proudly own a house in London, and would give my recommendation to this team hands down with out a second thought.
Giving a one is so unfortunate as I would give a zero for the service and way Thorgills Brentford, have treated me. I have never felt so abandoned, kicked to the curb and robbed out of so much money.
They don’t tell their clients of their nil deposit scheme, and then when the landlord/lady finds out she decides so not go ahead with the move even though she’s accepted the offer and done all the vetting which was so stressful for me and my family thanks to Haffeeza, in the client support team. She badged on with calls, texts and e-mail to me and my family who were my guarantors. They lie and add on fees where it’s not applicable, rush you through the whole process which is a nightmare and kills the excitement and enjoy for a first time renter like myself and have rude staff who don’t like to do viewings and want everything done my what’s app and FaceTime.
They rush you, push you up against and the wall and pressure you into signing documents and advise you to make offers knowing you don’t match the affordability scale. One of my biggest mistakes is giving Thorgill the opportunity and pleasure to finding an apartment for myself and when you don’t want to move in they threaten you with legal action and tell you that they will ruin your credit score. I am now in a legal battle of getting my money back which is £3500 kept by the manager Simon at Brentford.
I advice you guys out their stay away from Thorgills Brentford, they are full of liars, thieves and disgusting people to talk and deal with. This is coming from a 25 years old who is now terrified to move in to any rented property and I’m not keen of doing it in the future.
Best of luck guys
Altough I didn't end up buying through Sargeants I found Sally Sweeney who looked after my property search exceptional. She was kind, curteous and understood my requirements. I will be back when I sell.
This company let my daughter and her partner live in a flat with damp on the bedroom wall for months. They blamed workmen, the landlord everyone except themselves for not attending to it in a timely manner.. Eventually, when the wall was treated it was then left unpainted for weeks and was unsightly. My daughter 's partner offered to paint the wall himself as it was taking so long!!! He painted it and they paid him. Following criminal damage to the property the bedroom window was left for weeks without being repair again all they offered was excuses. After a nightmare tenancy Sargeants held her to the lease to the bitter end and made no concessions whatsoever claiming that it was the landlady and not them !!! They are a joke.