Only giving them 1 star because it won't let me put 0 stars. Absolutely shocking excuse of an estate agent. Couldn't organise a viewing to save their lives. Will say that they will show you 2 properties and after the 1st one make you go to the other property and wait for them and not turn up. No phone calls, no apologies, nothing. No follow up later either. Might as well shut down, clearly not selling anything.
Amazing service from Sinton Andrews throughout the sale and purchase of our properties! Extremely professional, we were in great hands from the word go. Can't recommend them enough. Thank you Adam and team for an outstanding result. S & I Thompson, Ealing.
I I Ealing
Turn up late to viewings on more than one occasion...
I've had a really good experience working with the team, my apartment sale took double the usual amount of time to complete due to a number of obstacles. The team always had a can do attitude and communication was always top notch. Big thanks Shoyab, Ranjeev, and Nebras for helping getting my sale over the line.
Smooth-ish process, however communication was sometimes lacking. This could be due to a few complications with the selling process, however there were multiple times where we didn't know exactly who at Thorgills was looking after our sale! All in all it was a 5/10 process, nothing too awful but nothing fantastic to shout about.
Adam Wheelicker is fantastic. He's been proactive and very helpful in my pursuit to buy my first property! Very easy to deal with.
Yesterday I got in touch with this agent to arrange a viewing in a property in Ealing, W5. viewing was with Rebecca McCarthy. I run into the rush hour Hanger Lane traffic and was delayed a few minutes, I attempted calling the offices to notify of the situation after several attempts to an number that was on VM. Finally I got through to them 10 minutes before I arrived for my 6pm appointment.
I was caught up in at least 1 hour traffic to do this viewing.
Rebecca McCarthy a supposed lettings negotiator has left the property without notifying me that she was leaving after I had contacted her office of my delay. I had wasted 1 hour in traffic to turn up to this viewing and the agent had just disappeared!
zero effort by this agent and zero communication!
a time waster at best and that property was empty, such a big effort from the agent and If I was the landlord of 8 Westbury Road, W5 I should look to instruct an agent that bothers at least and not one that disappears from viewings!
Excellent service every step of the way. Really looked after us. Can't recommend enough.
Since Oakhills took over as lettings agency for my neighboring property, I have had nothing but trouble. Their selection of tenants, to whom I have to give right of way, have absolutely no respect and have caused irreparable damage to my property. Also valuable items have been stolen and the behaviour has been extremely anti-social. At no point have the agency sought to help and have they ahve denied any responsibility, despite the evidence I have shown. I never had any problems when the previous agents were managing the property
I would advise any potential landlords to be very wary of using this agency.