Utterly unprofessional lot. They confirmed a viewing for a property on sale with us on 14th October 2017 in Hayes. I travelled from Liverpool with family to view the property. A lady from Bennett Holmes was outside the property saying she does not have the keys to the property. We waited there for over 2 hours and then told, sorry can not view as no keys available. How can they confirm a viewing without keys. I do not recommend this company to both landlords and buyer/renters as they are unprofessional, and unapologetic time wasters.
Just exchanged and couldn't be happier. Ares was open and transparent from the start and helped with my expectations for buying in the area. he recommended I see a place which I initially overlooked but turned out to be the perfect place for me.
If you're thinking of buying or selling in the area, then my personal recommendation based on my experience just now is to ask for Ares as he will guide you through the whole process with care and attentive professionalism.
Approachable staff. Very quick and informative. Quick sale with no problem.
Exceptional service provided today from the bairstow eves team! (Especially Steve and Zoey!) very helpful and friendly unlike other estate agents that i have visted. As a first time buyer that helped me in the direction i needed to go. I was able to meet the morgage advisor ( i believe his name was Rewan) straight away with no appointment needed and have arranged to view some properties!
Never thought a process like this could be soo stress free!
Highly recommend bairstow eves in the Northolt area.
Terrible customer service, agent didn't show up for booked appointment, I took a half day off work because they don't give valuations after 6pm
Excellent service... the best person to deal with was Jeff. Thank You
I had a viewing for a property and I liked the place so I gave them an offer which was the asking price. The next working they someone called me from the office and asked me what do you think about the property it was like they don't keep my details and my offer.the next day I called them and gave them my details to see what happened to my offer and they booked my for viewing!!!! It was like they have no idea what they are doing. I gave them an offer of the asking price but they told me there is a higher offer than mine and vender wants more money and they refused to tell me the highest offer and they told me it's confidential!!!! I was like you asking for more money but you don't tell me how much is the highest offer? How should I know how much do I have to increase my offer £5, £500 or £5000 ... I said ok I don't want that place. It was very dodgy .
I can't thank Dina enough for all the help she had done to assist me in searching for a property. She's polite, courteous and non of those cheesy estate agent tactics you get with other firms. Would recommend anyone for this Foxtons to deal with Dina as she understands the brief, communicates well and informs you every step of the way. Fantastic service!
Made an enquiry and specified my budget and requested no time wasting. Before arriving for the viewing, I requested photos and prices of the property. I was then taken to viewings with properties which were way above my budget and I was subsequently insulted that I could not make a higher offer. I was informed that a higher offer had been made but the property is still on their website. I was also taken to a property which I had already viewed before and was told that the price was £1250 when in fact it was listed for £1150. Appalled by their level of desperation. Will make a formal complaint to the regulatory body as taking advantage of ordinary people is part of their daily routine. Their staff are not just rude but also skillful in making up information to their advantage. They will most likely reply denying everything.