I am very happy to state that I received nothing but a very professional and friendly service from your Gibbs Gillespie. There were extremely effective in liaising between the eventual purchaser and ourselves. I would have no hesitation in recommending them to anyone else either looking for a property in the Pinner area, or having a property to sell.
I can imagine all the reviews here fake. I dealt with Luke and Danny. They are just not good enough. They were unable to sell my property at all. There were no viewings for 1 whole month and then when I asked them about allowing me to give it to other agents, they want a commission in that too because I made a mistake of signing a sole agency contract. AVOID.... They don't know how to sell. They just dont know the business and market.
Paul and Tom at Lawrence Rand were very helpful when I was buying my flat. There was always someone available to speak to when I phoned the office and I was given plenty of phone calls with updates throughout the process (even when we were at a bit of a standstill). Always polite and cheerful on the phone and clearly trained well in customer service. Made the whole stressful process that little bit easier when you know you have a good estate agent team to go to throughout.
Not good, they kept on wanting to reduced the price and then get annoyed when i would question it. Their not on your side, i had to take my home off the market, not recommended.
I have dealt with Foxtons on numerous occasions over the last year, in particular Hex He. Her customer service is second to none, always working hard to achieve the best outcome for her client. She is conscious of the stress involved in the sale/purchase of a home and does her utmost to ensure that this is alleviated. She is very knowledgeable about each aspect of the sale and purchase process and is able to provide detailed advice.
As a developer, I have worked with many estate agents throughout the years. The service provided by Hex and the team around her in Foxtons is heads and shoulders above the rest. I look forward to working with them in the future.
They are the worst, unprofessional, idiot liars I have ever come across, it is like they hire the most wanted crooks to do the job for them, utter disgrace. I only put one star other wise i wouldn't be able to post this,
for anyone who deals with these people, be careful
Renting a property with Portland was a very smooth process. Everyone there has been really professional and helpful - phone calls answered quickly and any issues dealt with swiftly and thoroughly.
Even after notifying the agency that I am no longer looking for a property I kept receiving SMS messages. The messages were being sent with a sender ID "PortlandEA" saying at the end reply STOP to opt out - which doesn't work. I actually called the agency just now to ask again to be taken off the list and using the opportunity that I have someone on the phone I wanted to be helpful and explain to the rather unpleasant man that the way they are sending messages is not GDPR compliant (I work in communications industry) he just cut the conversation in the middle of my sentence. I will most certainly not be using the agency as they are clearly only nice to people that they can profit of in the short term run.
To the man from the phone: No, the "STOP" message will not magically arrive on your computer if you are using alphanumeric sender ID. You either use an actual phone number where people can respond directly or ad STOP + short code to where people can reply. You are welcome.
Very professional. Nothing hide and everything explain for a good deal.
EXTREMELY POOR SERVICE - STAY AWAY !!!
I would like to highlight this company is a complete and utter waste of time, i have been trying to deal with Stephen L Whitley who is a senior partner in this company (commercial dept) and all he has done is waste my time, come and viewed my property back in November 2015 which I wanted to market to Let and i have been chasing him ever since with no real response only time delaying emails, considering they are the main commercial agents in the area i waited patiently for them, in the mean time with a simple advert in GUMTREE i temporarily let the property my self free of charge.
I would highly advice you stay aware from these time wasters, there are much better companies out there who are more helpful and pro active, i am extremely shocked and disappointed in such a poor level of service from a senior partner and especially a long established company - looks like they will be going down like Woolworths if they don't improve their service.
It makes you wonder how such companies can survive with such poor level of service as they are not interested and just mess people around. I am going to investigate them further and expose them.
what is there to say they do the same with any offers on already marketed properties ? How can you trust what they say ?
seriously do not bother wasting your time with them.
I STRONGLY SUGGEST YOU AVOID THIS COMPANY !!!