Thank you Thomas Morris, and in particular Courtney, for all your help and support through the process of buying my first house.
My Girlfriend had an awful experience with this Estate Agent. Long story short, overbearing landlord whom couldn't come to terms with letting the former family home out. Spent her evenings driving around the house taking pictures and complaining to agent about everything. Crazy thing agent actually hassled tenant rather than pushing back. Great house, great location, but creepy landlord and agency. After 9 months enough was enough, now happily renting down the road from a more professional agent.
Smooth process from start to finish, I was constantly kept informed and didn't have to chase anyone once, would highly recommend!
I have had Thomas Morris as a letting agent for a little over 18 months and I would not recommend anyone rent a property managed by Thomas Morris. I was left with intermittent heating for 2 months with absolutely no heating for about 2 weeks. During this time the temperature in the bedroom dropped to 9 Celsius. I was not offered any compensation or any way to alleviate the problem (i.e. electric heater). Thomas Morris have also lost the management keys which meant I had to take time off work to let a contractor into the property. The property inspections are much more intrusive than any other letting agent I have dealt with. Upon moving out of the property I attended a pre-vacating meeting with their property inspector (which I had to take time off work to attend) which was meant to raise any issues that may need attention to allow for an easier final inspection. Several issues were then highlighted on the final inspection that were not mentioned at the pre-vacating meeting. I am glad to be out of the property and not have to deal with Thomas Morris again.
Suite 3, Centenary House,St. Mary's Street,Huntingdon
O. J. Property Sales & Lettings were extremely helpful and communicative in organising a tenancy which was logistically difficult due to my distant location. Transparent and reliable, a pleasure to do business with!
Absolutely rubbish. They cancelled our viewing one day before it was booked for because someone else made an offer. Even though we've been promised there would be no viewings of the property through the weekend until Wednesday when our viewing was booked in for as the tenant did not allow viewings if he wasn't present. Huge disappointment. I promise that I am going to warn all my friends and people I know about how we've been treated.
Just bought a house through Harvey Robinson and they've been a pleasure to deal with. Kept me updated on a weekly basis with the progress of the purchase and nothing was ever a chore for them. Extremely professional and well informed, would highly recommend!
Left me standing outside a property when they didn’t inform me that the tennent was ill. Woman that works for Harvey Robinson lied over the phone saying she tried to ring me and left an email she didn’t do either of these things and was incredibly rude over the phone when I tried to find out what was going on. Very disinterested in trying to help me
At the beginning of the year we began looking at houses for sale with Thomas Morris. All was going well but we didn’t even know our budget, so they suggested their on site mortgage advisor Sarah. And how lucky were we! She was brilliant from the start. We had to take our 2 children with us to our first appointment and she could not have been more accommodating or understanding. Even going as far as downloading a game on her phone for my son when mine had died. It makes a nice change for children to feel welcome in these sorts of stressful ‘grown up’ environments. First appointment went great and she was so helpful and told us exactly what to expect and what to do next. This was great as we really didn’t have a clue! She worked to timescales brilliantly and found us the perfect offer very promptly. In fact we were shocked how quick it all progressed. Then unfortunately lock down began, again Sarah was very helpful and kept in contact when necessary. Once all had completed and we had moved in, Sarah once again said congratulations and checked in on us. Can’t fault her at all and we will be using her again when we re-mortgage we wouldn’t go else where. Thomas Morris were also brilliant and we had a fantastic service whenever we dealt with them.
Best estate agent in Ramsey!
Polite, friendly and so helpful throughout our whole move process.
Massive thanks to Julie, Ali, Sean, Joe and Simon the mortgage man!