Thank you to Chris Costello for helping arrange my mortgage. After being told by Countrywide I could borrow £40k less I thought I would not get my dream home. I met with Chris and he sorted everything out for me. He kept me up to date throughout the process. Thank you very much for all your hard work.
Extremely poor service provided by this company. If you do take on a rental, take photos of everything to back up the poor conditions the property has been left in prior to your agreement or you will be footing the bill. If you have problems with your facilities you will have to organise them and chase them up constantly to have them repaired.
I bought and sold with Bridgfords Leyland - my house sold before I had chance to procrastinate! The team at Leyland are friendly, professional and most importantly, realistic. They were always available when I needed them which I believe, made the whole experience less stressful than it could have been. I highly recommend Bridgfords Leyland for anyone buying and/or selling in the area.
Thank you so much for your fantastic service! Sold in just two weeks! Very impressed!
We recently sold and are in the process of buying a house in the Longton area of Preston. Whilst neither the selling nor the buying has actually been through Entwistle Green Leyland, we did seriously consider buying a house being sold through their agency. One of their representatives - Emily Baxendale- deserves praise for working her absolute socks off as one of the most efficient and enthusiastic agents we encountered during our search. Well done Emily and thanks!
i found the lady on the phone extremely pushy wanting me to book an appointment with there financial adviser. After saying no I didn't want to for my own personal reasons, she continued a further three times!!
I then had a discussion on the phone the day after and the lady said 'will your partner...I mean..EX partner be dropping your I.d off! I felt this was really unprofessional and hurt me. She should of used Mr or his first name
Then the final straw was when I rang to tell a member of staff we would not be using entwistle green to sell our house, she seemed discusted and asked why? I told her they were more expensive and we're going with another company. She was adamant for to me speak with them to discus figures, but I explained sorry I'm at work...I can't..so please pass on the message! And she put the phone down on me!!!!???? I could not believe the attitude I received off the staff! Pushy, inconsiderate and I would never use them!!!
I sold my house in three days with Brian Pilkington. Very efficient sellers, especially as they will show the age of things like windows and conservatories in the listing, whilst other companies fall way behind in this, never able to answer such key questions, or if they do, it's days later! Very knowledgeable in the housing sector and able to give great advice to me as I didn't know everything. During my house buying, I experienced many other estate agents, but they did not have the same level of expertise. Commission rates were very reasonable. Would throughly recommend.
Made an offer of the asking price there and then , very disappointed to find that they offered the house to a higher bidder and they didn't even ask me ! This. Company have no values !
Farrell and Heyworth were great when the house was put on the market. They organised lots of viewings and were good with negotian on price. After sales their communication was not as good. We went with solicitors that they recommended and the communication between both parties was pretty poor at the beginning. So next time I would probably just find my own solicitors. However overall they have been a good estate agent; which you would expect for their cost.
Sue Smith 08/02/2018
I recently sold my home through Ben Rose Estates and I can highly recommend this company, when my buyer lost their own initial sale Ben Rose Estates jumped in and very quickly found them another buyer for their property.....
I cannot fault the staff at Ben Rose Estates for their attention to detail, all of the staff went out of their way to assist me. and I would like to say a Big "Thank You " to them all including Tammy, Jess, Dawn, Amy with a special "Thanks" to Carolyn & Ben who went the extra mile for me at a very stressful time, I would have no hesitation in using Ben Rose Estates again and I have already recommended them to my Friends, Family and work colleagues.
Terrible service and experience ! Made an Offer on a house, I later found the vendor to be a personal friend of Ben.
Spent and wasted £500 on a survey that resulted in the property being significantly down valued by 10k, but of course the RICS valuer was at fault !
Pulled out of purchase at that point, as vendor refused to even meet halfway.
I was constantly chasing up enquires throughout, severe lack of communication from this agent, never called when promised, extremely poor customer service, was a lucky escape in hindsight!