Absolutely terriable customer service
Travelled over 1 hour to view a property but no one showed, called multiple times got cut off,
We were there at 15.00 but apparently the lady waited untill 15.10 ???? find that hard to beileve when we were outside from 15.00
Stay away from this place avoid avoid
Some of the rudest people I have ever met. I would never rent with the company again. They have no care of the welfare of their tenants in terrible house conditions but will be the first to blame their tenants. I won't name the staff but I would recommend you keep well away. If I could give zero star I would
I cannot praise the Malvern office staff enough!! From my very first contact about selling my house all the way through to our completion day they were so extremely helpful and supportive. Nothing was too much trouble. Particular mention and praise must be given to Liz Tully who looks after, guides and supports both buyers and sellers once an offer has been accepted. She truly is a Wonder Woman! Whatever the delay or hitch that arrises in any part of the chains (above or below), she will chase solicitors, agents etc and keep things moving.
I have absolutely no hesitation in giving this company the highest recommendation.
A waste of time I booked an appointment yesterday with them and arranged to met outside Malvern Links rail station. However when I chose to phone up today I was told that"we don't that " by another women also as I was coming on foot they couldn't even drive me from one part of the town to another(for the next viewing) really unfriendly and unhelpful the worst kind of BS spouting agent you could hope to deal with. To reiterate if I hadn't phoned them I would have been left waiting outside ML non the wiser.
Really snide women who took the call this morning ,sounded like she was talking with a plum in her mouth half the time and was clueless in local geography. Obviously just another bunch of expedient opportunists.
Avoid , since you could not trust what they say.
These wonderful ladies sold my flat and found me the perfect rental property all in the space of 6 days! They have taken all the stress out of selling my home and nothing was too much trouble. They are consummate professionals while still giving a personal service. I would thoroughly recommend them if you are thinking of selling or renting.
Thank you so very much PLJ for a very friendly and courteous and professional manner in the sales of both my house and that of my late mother everything went without a hitch unlike previous agents i have used I used their direct service which is outstanding value. I would highly recommend this company a special mention to Mel who was big support throughout
I was looking for a property and found one that was reasonably priced near the good schools in Worcester. However when I looked at the extortionate fees this letting agent charge, it put me off completely and I opted for a different home.
If the government do end up taking tenant fees this overpriced joke will either close down or very quickly adjust their prices. If you can avoid there are plenty more letting agents which is tenant friendly
Allan Morris Estate Agents, 3 Worcester Road, 3 Worcester Road
Thank you to Allan Morris for making the whole moving process so smooth. These guys made our move as painless and stress-free as possible and even surprised us with a card when we moved in! They really go the extra mile.
We weren't sure whether we needed an estate agent to market a piece of prime building land that already had outline planning permission. But we are so glad that we did. It has taken a long time to complete a sale and it was down to Richard Ashton's perseverance, experience and knowledge that eventually got us there. He provided regular updates and offered sound advice in areas we had little or no experience off. He added value at every point and exceeded our expectations. He even managed to maintain a sense of humour throughout the long and often painful process. We would highly recommend Richard, and have just asked him to now sell our private property.
Mrs S, Hanley Swan