First review: 13.07.2018
Have been using Peter Alan Lettings for the past year. Have been dealing with Rhianon & Lauren in lettings department who have been superb in managing everything smoothly. All the best
Absolutely apauling service I have received from Peter Alan. I had no heating in my bedroom of the apartment since 22nd Jan. Due to the bad weather I moves out of the apartment due to it being uninhabitable on 16th Feb. 3 weeks after reporting the heating issue. I was told that I couldn't be released from my contract early even though I had these issues. Then 2 weeks before I was due to hand my keys in I was offered to move out early which I can only assume is to move someone else in as I wouldnt allow viewings to happen due to not sorting the heating while I'm still paying rent. I handed the keys to my apartment back in on 28th March. It's now 14 days since I've handed them in and even though I have sent multiple emails I am still unaware when my bond will be paid back to me. I have had to chase up issues with your company on several occasions but I have still not received any resolutions to any of the issues that I have detailed. I will never use Peter alan again due to what you have put me through. Expecting someone to pay rent on a property that had no heating in the bedroom when we have had bad snow storms is unacceptable. Now you have someone else living in the property and haven't paid my bond back. Incredibly disappoint in a company who I expected more from. Stay away if your renting!
Nuttall Parker Estate Agents are second to none! I received a very professional service from everyone at the office in Newport, from the viewings to exchange.
All the staff were very helpful, up to date with my sale all along the line, helping the process.
They were also very respectful of me in the way they spoke to me, they all worked tremendously hard to ensure that my outcome was a positive one.
You will not find a better, more professional Estate Agent anywhere, I thoroughly recommend them they are worth every penny for the all round excellent service they provide.
Avoid avoid avoid.
I am purchasing a house through this 'estate agent'.
No one has a clue what is going on and happy to pass the buck to another colleague. I find I am telling them what and how the sale is progressing. On getting answers/results from a certain enquires (with a tight deadline I had informed them of) I was told they could possibility call me back next Tuesday ( this was the Wednesday). I needed a reply that day or the following day. In the end I was responding to the following Friday 9 days later. To which now the deadline is not achievable.
So if you are happy to chase the sale yourself then please use this estate agents to then be disappointed.
Many thanks to Crook and Blight for helping us find our dream home. After viewing and turning down many properties George stuck with us and eventually found us the house that ticked every box. Would highly recommend them if your looking for a quality house with no pressure viewings.
Would not purchase a property through Crook and Blight! After the problems of being told I had to complete 2-3 months earlier than I had agreed to do when making my bid for the property. I then found out I was liable for 'estate rentcharges' these were not pointed out to me at any time by Crook and Blight, and I certainly would not have made a bid in knowledge of this. When I asked why they had not informed me i was met with rudeness and the general impression it was my problem and not their's.
They also claimed they had not heard of the charges before (they also sold 3 properties on the same estate) so they are either delibrately deceptive or totally incompetant. Avoid like the plague.
Highly recommended estate agents for both sales and lettings. Professional friendly staff and brilliant additional services.
Absolutely shocking experience! Will never recommend to anyone, communication have been dreadful and most of the staff haven't got a clue what they are doing can't get over how they still in business hopefully not for long customers should be treated with respect!
They got loads of work.. They are quite fair and their advisors are friendly.. Office location is city center parking places about 2 minutes walk.. Pay and display
I had a bad experience with this company. They lured me in with their cheap prices then once i agreed to sell my house with them they started to add on a whole bunch of extra fees and throughout the entire process i felt like a number not a person and when i went with another estate agency the pink move staff did not seem to care that much.