I've painted, corrected and repaired the walls and doors including locks as they were in very bad shape when I moved in. As a thank you they charged me for having dust on top of the hob extractor cover 1 month after moving out.
Avoid avoid avoid.
I am purchasing a house through this 'estate agent'.
No one has a clue what is going on and happy to pass the buck to another colleague. I find I am telling them what and how the sale is progressing. On getting answers/results from a certain enquires (with a tight deadline I had informed them of) I was told they could possibility call me back next Tuesday ( this was the Wednesday). I needed a reply that day or the following day. In the end I was responding to the following Friday 9 days later. To which now the deadline is not achievable.
So if you are happy to chase the sale yourself then please use this estate agents to then be disappointed.
I arrived minutes late for a viewing. My fault as it wasn't until I followed the sat nav that I realised I was in the same street, but the street was blocked off halfway way. Sadly I had no phone call to check if I was still arriving, and passed the estate agent at the end of street. If their vehicles were sign written I could have waved the guy down to stop him from leaving. The girl in the office was apologetic. I asked for the estate agent to be called back, but he had another appointment to attend. What could they do better? Call their prospective customers before leaving a venue rather than calling the office.
I was trying to decide which agent to use, after meeting Sarah her knowledge and confidence made my mind up. Sure enough she managed to get me an offer within a week of putting my property on the market. Thanks to all at the Haarts team in Newport
Very pleased with the way the staff here dealt with the sale of my property especially Charlotte. Good 4 months of one buyer messing around she finally managed to confirm the sale.
Thank you for all your help.
Highly recommended estate agents for both sales and lettings. Professional friendly staff and brilliant additional services.
Absolutely shocking experience! Will never recommend to anyone, communication have been dreadful and most of the staff haven't got a clue what they are doing can't get over how they still in business hopefully not for long customers should be treated with respect!