I was very happy with the service I received from Gibbs. My sale turned out to be rather long and protracted (not from any fault of theirs, it must be added) but I didn't get any sense of complacency or giving up from the staff.
Appalling customer service, THE WORST estate agency I have ever dealt with!! Having rented property for the last 20 years I am aware estate agents will lie through their teeth to get you on board and then be no help at all after you have paid the money to them. These agency staff in Rayners Lane are completely incompetent and their customer service is ridiculously poor. The management also dont accept any criticism and simply shrug their shoulders at their staff poor service. DO NOT rent through these people, they will RIP YOU OFF!! This agency should be closed, the staff are useless incompetent liars. I have given it one star as wasn;t able to give them half a point. YOU WILL regret renting through this agency!!
Excellent team in the Pinner branch. From all the estate agents I approached for a valuation Andrew Pearce's was spot on. They have a very realistic market sense and during the sale proceedings could not have been more helpful and 'on the ball'. Big thank you to Joe and his team! I would use them again any day. Highly recommended.
Very unprofessional people, When we moved out, they took our deposit a way by making fake excuses. Also they have promised part of our deposit back but never refunded back.
Robsons Pinner recently dealt with my sale and purchase. Nick came to value my property and I found him to be very knowledgeable and professional. The Robsons team had my property sold within two weeks and the level of customer service I received throughout the whole process was brilliant. James was constantly in touch with me about any new properties that met my requirements, and I found that Robsons had the best selection of properties on the market. My overall experience was excellent and I would definitely recommend Robsons for both selling and purchasing a home.
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.
I would like to rate Mr Thomas Potter 5 stars rate, Mr Potter helped us understand the area, the value of the house, the most important thing is he made the deal happen. Brilliant service, we have nothing to say, but BIG THANK YOU!
disgusted by the way my daughter was treated by the office staff(ms Allen) after she had moved into a rented property. I am still waiting for my money, owed by the company---bearing in mind that my daughter vacated the flat in February. Really disappointed in agent with such a famous tag to it.
Having lived in Harrow Weald for over 30 years Steve Downes has valued our property approximately once every 8 years so it only seemed right that we should offer our home to Hinton and Downes for marketing when we finally decided to move in October 2017.
Within a week we'd had a very acceptable offer on our house meaning we could then make an offer on the house of our dreams in Bedfordshire. Unfortunately what should have been an easy and straightforward conveyance turned into the transaction from hell.
Over the next 10 months not only did the chain collapse but we also lost the house we wanted so desperately to buy. With pressure from the top of the chain, complexities at the bottom and anxiety and stress in the middle there were many occasions when it would just have been easier to stay put and not move at all.
Thankfully due to the care, consideration and professionalism from Hinton and Downes and their ability to work with other Agents in the chain we were able to re-secure the purchase of our dream-home once more.
Steve Downes has worked tirelessly over many, many months to get us where we all are today, which is completing tomorrow. Steve's communication with all parties has shown dedication, emotional intelligence, professionalism and kindness.
We can not recommend Hinton and Downes highly enough.
I was shown a 1 bed flat I really liked because of the price and location. The next day I put down an offer for the property. The lady never bothered to reply. I have emailed her,sent her emails, left voicemails etc. however she is never in the office and one of her colleagues is "investigating" what happened...
Very poor communication as they kept me hanging.
I recently rented a property through Gibbs Gillespie and the whole process was very smooth. It was a good experience. I would like to especially thank Lewis for the excellent support he provided. The whole transaction went through very professionally and in good time. Thanks.
Team Gibbs Gillespie have been very professional throughout the sale, specially Danielle who kept me informed on any movements with regular updates. Thank you!