7th Oct 2024 (8 weeks ago)
PLEASE DO NOT USE THIS ESTATE AGENT!
Imagine bushey were the estate agents I had to use to purchase my property. From the very beginning, things did not go to plan. I found Kelly (head of new homes at imagine Bushey) to be extremely difficult to work with. Recommending a horrible law firm (which I felt fourced to use, as when I explained that I would like to shop around, she became hostile, and did not want to work with anyone else, exclaiming to me that "in this industry you get what you pay for"). Unfortunately, I found her genuinely unhelpful, and I ended up speaking to Jamie at Imagine for all of my enquiries. Who unfortunately was as unprofessional as her, making numerous spelling mistakes forgetting to respond and again being generally unhelpful. I eventually did meet both of these people when I (eventually after over 6 months) exchanged on my property. They had very little to say, and they wanted me to just sign the documents. When I pointed out the issues with the property, most importantly, that it hadn't even been cleaned (there was thick dust and paint on all of the surfaces and piles of dirt in all of the corners). Again, they had nothing to say, other then please sign here, and we had "the girls" clean the apartment before you arrived. After my purchase, there has been no after care, no contact at all. I would highly recommend against using imagine Bushey!... Read more