As soon our offer was accepted the service we received was outstanding. Warren Peach kept us updated every week with any news in regards to our purchase. We have never received this type of service with any other agent, having gone through this process a few times before.
This estate agent is not worth it if you don't put a property up with them they won't bother to put an offer forward for a purchase or help. They so desperate for my property to which I went with the best and made a lot of profit. Improve ur marketing.
Stephen Ryan has been our contact at Pinner Gibbs Gillespie. His style, direct, open manner, coupled with his efficiency and drive have been exemplary. Very impressed by the way he marketed our property, his hands on approach and integrity.
I can imagine all the reviews here fake. I dealt with Luke and Danny. They are just not good enough. They were unable to sell my property at all. There were no viewings for 1 whole month and then when I asked them about allowing me to give it to other agents, they want a commission in that too because I made a mistake of signing a sole agency contract. AVOID.... They don't know how to sell. They just dont know the business and market.
A special thank you to Alec for his dedication and hard work in helping me find a place. He was always so kind, understanding and helpful. I would definitely recommend going to Lawrence Rand for their commitment and efficiency. Thank you very much Alec :-)
TERRIBLE EXPERIENCE! We purchased our house through them in 2015. It all stared well, but as our offer got accepted and moved on to next stage the ordeal began. Our offer was accepted late July, we were told there was no chain and the seller is ready to move out as soon as we can get paperwork done. This turned out be a load of bunk. The seller used to "disappear" for weeks impacting the progress, not responding to queries raised by the solicitors. Paul Ryan who was dealing with the case from Lawrence Rand wasn't very helpful either. During the course he went on leave without giving an hint he was planning to do so. We never got any honest answers as to why the delay despite everything being in order from our side. Phone calls to his office or emails asking for updates rarely got returned unless the email was marked to Peter Lawrence. This was our first home purchase and with so much delay we were not sure what was happening, if there were to be gazumped, whether the deal is going to go through or not, it was very stressful for us. Finally we got the keys towards end of Nov. To our surprise the seller left all his unwanted stuff(mostly rubbish) behind. And he took away some of the fittings/fixtures that he earlier agreed to leave! When we requested Lawrence Rand if they can contact the seller and get the house cleared, all we got was "we will pass the message" and that's it. We never heard anything back. We were never given the contact details of the seller so there was no way possible for us to reach him. We also found out in the week that followed that someone else had signed up for Council Tax payment and another person had signed up for Gas and Electricity for the property. We managed to sort this out ourselves, not not sure how it happened in first place. Had Lawrence Rand been clear with their communication instead of keeping us in dark this experience would have been much better. I guess in a seller driven market, with properties in short supply and high prices, its the buyer which is at the receiving end and the estate agent only cares for the seller from whom ultimately the profits come! And today morning I received a phone call from them asking if I was interested in selling my house due to an increased demand for properties in my area! Good grief!
We let out our property through Andrew Pearce and we're really pleased with the service. We found staff extremely professional, providing realistic valuations, very responsive, understanding our needs and clearly explaining details every step of the way. Highly recommend. Thanks Sally and the team.
Very unprofessional people, When we moved out, they took our deposit a way by making fake excuses. Also they have promised part of our deposit back but never refunded back.
Fantastic service from the whole team from start to finish. Dan kept me informed throughout the whole process and was very professional. Thank you for your hard work, I would highly recommend Robsons!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.