bought my first home through pattinson 2 years ago. 2 years on the same team at north shields are now selling it. great service bye Adam John and Ruth
Would recommend using pattinsons they were very helpful the team at North Shields in the selling of our property and the buying of our new home they kept us informed at all times of how things were going
JUST LIKE TO SAY A BIG THANKS TO EVERYONE AT MOVING HOMES .
EXCELLENT SERVICE FROM START TO FINISH.
WOULD RECOMMEND TO ANYONE.
VERY HELPFUL STAFF ALWAYS THERE WHEN YOU NEED HELP SELLING OR BUYING
We were first time buyers and were finding the whole process very daunting until we met Tracy from Moving Homes. She came prepared to all veiwings with a copy of the property details, a friendly face and all the information we needed. This may seem what you would expect but we had not had the same level of preparedness with other agents.
Once we had found the home of our dreams Tracy went above and beyond to keep us on the right track and often gave us more information than our solicitors did, even past office hours!
I would highly recommend them as agents.
Thank you so much Moving Homes for all your help and guidance!
Highly professional and courteous staff, certainly about the best estate agency I've had dealings with. They also seems to be well connected thereby affording their clients a more variegated options to chose from.
They are recommendable.
If there was an option for zero stars I would select.
We viewed a property with Nigel Cooke on a Monday, and put an offer in of £2,000 over the asking price. Nigel called me the next morning to say he had talked through with the vendor and if we were to up the offer by £1,000 the offer would be accepted. We did that and the offer was accepted, I happily went off to arrange the mortgage and gather paperwork, as directed by Cooke & Co. We signed up to their recommendation for conveyancing and solicitor too. All good.
HOWEVER... the next day I get a call from Claire the Office Manager to tell us that 'the vendor has accepted another offer from another buyer'. Alarm bells ringing now. 'How can this happen Claire? You told me yesterday they had accepted my offer, and the property was taken off the market.'
'Well Mr Robson, we acted in your best interest. Sorry Claire, how is selling the property to another person in my best interest when you told me my offer was accepted yesterday? Well Mr Robson, this can happen all they way up to exchange.'
WOW. No explanation. Just that 'it can happen'. But how? You said our offer was accepted. You're not showing the property to anyone else?
I've taken this up with Nigel Cooke directly and have asked him why he's lied to us.
All we want is honesty, and whilst trying to put the negatives associated withe estate agents aside, they handled themselves terribly.
One more thing to add. Nigel Cooke thinks he's some sort of superstar estate agent. He didn't stop talking for a 45 mins whilst we were viewing the property, if the property wasn't as good as it was he would have seriously put us off. Swearing, and telling us that the reason that the vendor was selling the property is that 'his Daddy had given him some money'.
Anyway. That's all I have to say.
Estate agents, just be honest.