Really happy with the service at FBM Lettings. They found me a suitable tenant very quickly with no hassle at all.
Don't bother go elsewhere! Had nothing but problems with them before I even got keys. Heard bad things but still went ahead anyway. Quick enough to take your money but crap at everything else!!!! Be warned, as a tenant consider going somewhere else if they ''manage'' the property. I had to do pretty much all the following up and arrange my life around them. Communication poor. Had a terrible experience. I've used several estate agents for lettings and this by far has been the worst I have ever dealt with across Pembrokeshire and South Wales. Granted the landlord also has parts to play but as a property "manager" you've done a terrible job. Thank goodness I am not a mystery shopper.
I have uses Guy Thomas & Co a number of times over the years for valuations, purchases and sales. On each occasion they have always been helpful and professional.
From start to finish this firm where hopeless. They didn't chase the sale and it took me to keep calling them in order for my sale to go ahead. Then they tried over charging me threatening me with court action. All in All, the worst estate agent Ive come across. Avoid like the plague.
From the initial viewing your staff were very helpful as well as being knowledgeable regarding any local issues and possible pitfalls to be aware of,the whole process was well managed with every request for additional viewing or measuring being dealt with promptly and courteously.
Extremely disappointing service. Constantly undermined me as the seller. Reduced the price of my home to tens of thousands under true price without my knowledge to please others and achieve a sale even when similar or smaller properties were holding price in the same street. Eventually sold my property within the family. If you want to sell your property for a reasonable, fair price find another agent. This one will happily take your money for little or no service and leave you as another statistic.