The team at Savills were all extremely good. I would recommend them to anyone looking to relocate. They kept me informed, they undertook due diligence, were always professional and managed the sale with minimum stress to me. Thank you James.... Read more
Seller
11th Apr 2022 (2 years ago)
J badcock
i had been let down a few times in my search for a new home. Savills were different from the other agents i dealt with. They were professional, polite and straightforward in their dealings with me. i felt they had both my and my vendor's best interests at heart... Read more
25th Sep 2021 (3 years ago)
O Jones
Fantastic Service from All at the Savills team in Cardiff. I cannot recommend them highly enough. The entire sale process of my property was highly professional and stress free throughout. Thank You Once Again.... Read more
Seller
23rd Sep 2021 (3 years ago)
R James
Excellent experience, highly professional service. Thank you... Read more
19th Aug 2021 (3 years ago)
I would like to thank Lauren Widnell for her patience and for all of her help, guidance and professionalism during our house hunting journey.
Lauren was incredibly efficient and so very friendly, such a wonderful experience from Savills Cardiff and most of all from Lauren. Thank you.... Read more
Buyer
31st Jul 2021 (3 years ago)
S Branson
Over the years I have used a few agents, as many have similar rates and scope, by far this has been my best experience from start to finish, all my dealings have been with James Thomas an outstanding individual that is clearly there for you every step of the way, clear prompt communication, structured approach, honest conversations even when dealing with some complex situations.
He remains professional and showcases his experience and expertise by fully understanding the marketplace, listening and taking on-board your comments and gives appropriate feedback
Everything was right first time with precision, even when the sale fell through it was back out to interested parties and relisted instantly, the guy works his socks off and nothing is too much bother (even though you know he is busy with other clients), first class service
Whether I'm buying or selling in the future its clear to me who I will be getting in contact with... Read more
Seller
9th Jul 2021 (3 years ago)
B Kenkinson
We moved from other agents who had not been successful in selling our house at a guide price £40,000 lower than Savills', yet Savills sold within a fortnight, It took four months to bring the sale to contract, due to complications in the chain, but Savills worked hard to prevent its collapse, especially towards the end when it was a case of "touch and go".
The entry on the property websites was outstandingly good, well illustrated by excellent photographs and this, coupled by Savills' list of interested buyers, resulted in considerable interest the moment our house was placed on the market - something we have not experienced before.
Our negotiator deserves all praise for the immediate attention he gave to our queries, his ability, and drive in furthering our interests. achieving a sale at a level we had previously not thought possible.... Read more
Seller
24th Mar 2021 (3 years ago)
M Howell
Start to finish , Savills especially Dan Rees and Kim Johansen ,were an amazing team to deal with , Efficient ,profesional , great communication couldn`t ask for better .... Read more
23rd Mar 2021 (3 years ago)
R Davies
I first contacted James to view a property that was advertised online, James managed to book the viewing in, with in a few days. We fell in love with the property and made an offer within 24 hours.
James's communication, speed in how he dealt with things was amazing, and a few months later I am so happy and proud to say we have moved in our new home last week, and we absolutely love it.
A massive thank you to James for your professional yet friendly approach in selling us our beautiful home.... Read more
Buyer
12th Feb 2021 (3 years ago)
A Hodgson
James Thomas from the Cardiff office handled our sale with professionalism and good humour. He worked behind the scenes with our purchasers agent to ensure that the sales process went as smoothly as possible. I would thoroughly recommend him and Savills for any property transaction... Read more
Seller
10th Feb 2021 (3 years ago)
R Emmett
Really good attentive and responsive service. Lauren was friendly and incredibly helpful... Read more
15th Oct 2020 (4 years ago)
D Hughes
Yesterday at one of Savills property in Cardiff, I was confronted by a security guard about the usage of a face mask. This person thought he was a police officer and was very excited to find someone without a face mask. It wasn't my intention to enter the building but there are no bins anywhere outside the property despite some of the restaurants there offering take out services to the carpark and being a very large facility. My mask was in the vehicle as I hadnt intended on entering the building. I walked about 10 feet inside to ask the security guard where the bins were and immediately this guy got all fiendish.
Violence is not allowed unless carried out by "authorities" and done through psychological warfare, threats and intimidation. Modern opression isnt done through the control of bodies by physical means, (although you will end up in prison if you dont hand your ids over to the state) its much more sophisticated today. Endless laws, thought, belief and behaviour control which results in a self policing state heavy on shame and fear. You arent allowed to have your own thoughts, beliefs or opinions if they differ from the state narrative. Democracy they say.
The dragon centre in cardiff has the feel of fascism with robotic instructions telling people not to shake hands, to stay distanced, wear face masks and follow the rules. It's time people started rejecting oppression, cencorship, fascism and communism. There is only capitalism for the few. Start by rejecting the usage of corporations such as Savills who employ agressive security guards who think they are police officers.... Read more
22nd Sep 2020 (4 years ago)
F S
We leased a full repairing property for 15 years in Bristol City centre which needed a lot of work to bring it back up to a reasonable standard for us to fully occupy... A schedule of works was made which was a general document which covered the works. We trusted the agent working at Savills - Craig. However the service was very bad.
I would make sure before signing any document with this company or craig even if pressurised by the agents you go through every single point carefully and make sure you have everything in writing...
The level of service from Craig from the Bristol office for such a large company has been appalling... They were only concerned with billing the landlord for the works of over 100k+ without even checking the works.
The roof was a main part of the works and to stop all leaks. When it leaked after 5 days of signing of the building - it was blamed on the UK weather....
I have attached some videos and pictures.... Read more
Landlord
12th Feb 2020 (4 years ago)
F Delgaudio
I found James Thomas highly helpful and professional every step of the way. He always responded promptly to any email or voicemail messages left and greatly eased my house purchase.... Read more
Buyer
7th Nov 2019 (5 years ago)
J Israel
There is a vegan cafe called Aubergine in Cardiff which is a social enterprise run by and for autistic people to provide employment opportunities and a safe space. This organisation have rented a unit from Savills which is sub-par to their requirements.
The landlord, supported by Savills has repeatedly refused to make the electrics safe despite the faults being reported to them several times. During the last communication between the tenants, the landlord and the estate agents the landlord demanded payment from the tenants in order to remedy the concerns with the wiring. A space that has been created for disabled people deserves the highest levels of health and safety possible. As a patron of Aubergine I am disgusted that they are being forced to look for new premises because Savills and the landlord refuse to take their legal obligations seriously.
In the current climate where disabled people are out of work in higher numbers and people are committing suicide as their benefits are being cut any organisation looking to reduce these terrible social ills should be supported.
Savills are guilty of upholding disability discrimination and I for one will not be using their services again.... Read more
Tenant
17th Oct 2019 (5 years ago)
S Burge
We decided to place our family home for sale with Savills as we believed it deserved the best service to ensure both a great sale and to find the best match of people who would benefit from our home. It was a great decision, especially as we had the pleasure of James Thomas as our personal agent. He was excellent in his service and always responsive to our needs, even when on Holiday. The service we received was outstanding and we are totally pleased with the outcome. Thank you James you have done us and Savills proud.... Read more
Seller
24th Aug 2019 (5 years ago)
M Bullock
Savills Cardiff provided a first class service from start to finish when we wanted to sell our house on the relatively remote west coast of Wales. They produced an excellent brochure and using their extensive network of contacts found a buyer in double-quick time.... Read more
Seller
24th Apr 2019 (5 years ago)
E Luard
A Grade II stone-built farmhouse and newly-planted woodlands in the wilds of mid-Wales is not the easiest of properties to market. Over the two years it took to find the right buyer - an important consideration as I didn't want the woods separated from the property - Dan Rees at Savills in Cardiff was unfailing courteous, patient and understanding. The sale went through smoothly, as did the purchase on the same day of my new flat in Acton, also via Savills.... Read more
Seller
16th Apr 2019 (5 years ago)
S Raymond
When we decided to sell our home we contacted Daniel Rees from the Cardiff office who I must say was very professional, he came out to do the initial survey himself and then arranged for the photographer and the rest of the team to come and do their part, that having being done he then produced an excellent brochure which to me was the selling point.
As soon as it was advertised we immediately starting having viewings and it was only a short time before we were on the move. Thank you Dan for all your help and support.... Read more
Seller
14th Apr 2019 (5 years ago)
C Puxley
Daniel Rees recently acted for me in the sale of a listed farmhouse needing complete renovation. I found him thoroughly professional very well informed hard working and knowledgeable. I would have no hesitation in recommending him.... Read more
Seller
14th Apr 2019 (5 years ago)
V Faller
Excellent experience from start to finish. Thanks so much to the New homes team in Cardiff, nothing was too much trouble. Special thank you to Caroline for all of your help and support. Would highly recommend.... Read more
13th Apr 2019 (5 years ago)
L Crompton
I would like to thank Caroline and her team for their excelllent service and outstanding knowledge while helping me find a home as I am relocating to Cardiff. These are by far the best agents I have dealt with and other agents do not compare to them. Thanks Again.... Read more
Buyer
18th Mar 2019 (5 years ago)
P Thomas
James sold my parents house in Pantmawr, Cardiff (first time it had been sold ever). I thought I would try Savills, and as the premium brand in Cardiff, I got the premium service that I expected. The sale went quickly and smoothly.... Read more
Seller
30th Nov 2018 (6 years ago)
M Reports
We've recently purchased a property from Savills in the Cardiff area being sold by Savills. We found James incredibly helpful and always kept us very up to date with proceedings.... Read more
Buyer
26th Nov 2018 (6 years ago)
S gokpinar
I purchased an apartment at Cardiff Pointe from Savills Cardiff and I cannot thank them enough for the fantastic service I had from them. The team at the office where superb and rectified every issue I went to them with. Once again thank you Savills for the fantastic experience I have had of purchasing a property from yourselves. :)... Read more
Buyer
3rd May 2018 (6 years ago)
P McHugh
Support from the staff at the Savills Sales office at Cardiff Pointe was excellent. We had viewed several properties in the development in the company of Alyson Rees and had not decided if it was right for us. We subsequently rented a house on the development and as such were in regular contact with Alyson and when the house we purchased became available we were the first to hear about. Throughout the negotiations of the purchase and completion of the legal aspects the professionalism of all Savills staff, and Alyson in particular, was exemplary.... Read more
28th Dec 2017 (7 years ago)
R R
We bought our first home off plan- what a fantastic service from all the New Homes team in Cardiff, we would highly recommend using them if buying New Build. Before we bought in Cardiff we were very apprehensive but they made everything simple and supported us through the whole process.... Read more
1st Dec 2017 (7 years ago)
M Wong
Great experience with everyone at the sales team from reservation to completion... Read more
8th Nov 2017 (7 years ago)
R johnson
I recently used Savills for the second time in order to complete the purchase of a new property. Very smooth transaction and they're always happy to pick up the phone to answer my questions. Very much recommend.... Read more
27th Oct 2017 (7 years ago)
C Hamblin
Excellent service from the staff I dealt with.... Read more
26th Oct 2017 (7 years ago)
M ghrairi
Really disappointed with the level of service. Very unprofessional!!! Full of empty promises.... Read more
23rd Sep 2014 (10 years ago)