great staf especially Brooke,Craig and Joe.. excellent customer service received by the staff.... sold the house quickly... they always understand the customers needs and deliver great service... highly recommended....
Very poor service.
Never meet buyers at your house but they expect you to do their job for them yet pay 5 times the fee for the privilege compared to purple bricks
We had the privilege of working with Quealy & Co to purchase our new family home. The staff were all outstanding but the person that stood out for us is Annabelle Fairchild. Annabelle was brilliant, her professionalism during the entire process from having our offer accepted to collecting the keys was second to none. Thank you Annabelle for keeping on top of things, the daily call updates at the later stage was much needed and really appreciated.
Florence & Paul
I was accepted over 2 other applications for a let property and signed the tenancy agreement the day after being accepted. I had questions about the agreement which were not answered but due me really liking the place I signed the agreement. I was then called 2 days later to say the land lord had decided to go with another tenant. I was not given a reason why.
Issues with contract I had:
No information on length of contract e.g 6 months
Having to pay £150 at end of tenancy for checking the property
30 admin fee for a print of any documents
Not being able to change rent payment day to a day which is near my payday.
The experience really unset me as the flat was lovely and I feel let down for discussing the contract
I’ve dealt with Louis on many occasions and every time he goes above and beyond to help, nothing is too much trouble and does so in a professional yet friendly manor! Would highly recommend using them! Great service!!
Manager Phil is a total D**K who gets his staff to tell you he is out of the office even when you phone him from your mobile and can see him sitting at his desk through the shop window.
Tells vendors lies to try and stop vender selling you a property so he can piss you off if you tell him the truth that he is a TW*T
We would just like to give a big thank-you to Kirsty Settle who made our dreams come true with our new home. Nothing seemed too much trouble for her and she even went the extra mile to help and make things go through as smooth as possible. A big thank-you to all the team and we would definitely recommend you :) Many thanks Sue & Bill
We moved with Hartt in Sheerness.
Our moving experience was quick and stress free with good customer care throughout.