I could not fault the service in any way. All the staff treated us with respect and kept us informed. Dallas, the branch manager went through the details of the contract in words we could understand. Hannah was involved from the beginning, and Julie kept us up to date once the sale / purchase was going through. Their customer service was second to none.
We had been working with another estate agent to start with and our confidence was severely dented. But the staff at RMJ put it back up to where it should have been.
Would recommend this agency without question.
Thank you to all of you
Margaret and Bill
Bullies...liars....unprofessional. The manager 'Dallas' is the worst agent imaginable. He is manipulative and deceitful as well as his minions. Avoid them at all costs for selling or buying.
Brilliant service from Harrisons with our sale and purchase, even during some challenging issues that presented. Olivia and Chris gave exceptional service from beginning to end. We would very much recommend Harrisons.
From start to finish in the sale of my property I found Harrisons Residential, Sittingbourne Branch to be Professional, friendly and up to date on all matters relating to the property, nothing was too much trouble if I was to call with a problem.
I was kept up to date with all information and the staff made me feel very important.
Selling a property can be very stressful, Harrisons took all the stress away.
I do and will continue to recommend Harrisons Residential for all Property matters.
We had the privilege of working with Quealy & Co to purchase our new family home. The staff were all outstanding but the person that stood out for us is Annabelle Fairchild. Annabelle was brilliant, her professionalism during the entire process from having our offer accepted to collecting the keys was second to none. Thank you Annabelle for keeping on top of things, the daily call updates at the later stage was much needed and really appreciated.
Florence & Paul
I was accepted over 2 other applications for a let property and signed the tenancy agreement the day after being accepted. I had questions about the agreement which were not answered but due me really liking the place I signed the agreement. I was then called 2 days later to say the land lord had decided to go with another tenant. I was not given a reason why.
Issues with contract I had:
No information on length of contract e.g 6 months
Having to pay £150 at end of tenancy for checking the property
30 admin fee for a print of any documents
Not being able to change rent payment day to a day which is near my payday.
The experience really unset me as the flat was lovely and I feel let down for discussing the contract
The staff were very helpful and they were very professional. we felt at ease with them dealing with the selling of our house and helping us to find our next family home we would recommend them in a heart beat to others looking to sell or buy.
Aggressive marketing, phantom properties to get you on their books, pushing of kinds of other products and houses you don't want, terrible customer service, constant heavy doses of bullshit. TERRIBLE.
Have just sold a house through Bairstow eves in sittingbourne. House was sold within a week and was very impressed with Shauna and team from start to finish. Also would highly recommend Gary for mortgage service. Many thanks. 5*