I just want to say a big, huge, massive thank you… five stars ?
I just want to say thank you to Jo & Karen for being so helpful and professional during my dealings with the sale of my cottage, even during my stress stages. Both were responsive in assisting with problems and happy to help. They always remained professional and updated me regularly from the very beginning to the end. I would highly recommend them to anyone looking to sell their house. Brilliant team, well done to you all
Anne Marie Gravenell
I will never use william h brown for anything ever again. Total disrespect all the way through the process of buying a house. Use them at your peril.
From the moment we first walked through the door and spoke to David, up to the point we collected our keys from them ( Our new home was sold through Smartmove ) they were superb. Our move wasn't the easiest, but through it all the team were great. Calling us every week to give us updates and eventually after 6 long months all was sorted and we could move into our new home.
The review could go on and on, but I can't give David, Nicola, Kay and Katie enough credit.
We will defiantly use Smartmove if we move again.
Thanks for everything.
Wayne, Karen, Rebekah and Abbey.
David, Nicola and the team have been great in getting our house sold! Right from the start we felt at ease with them and they've been fab at keeping us informed throughout all our viewings and sale!! Would definitely recommend them to anyone looking for a friendly, local estate agents and will keep them in mind for the future ????
We selected Frank Innes to act as letting agent for our new rental property having visited three agents in central Derby. They were clearly the most professional, courteous and efficient people we spoke to, and we are very glad we chose them.
Our property was immediately visited, photographed and marketed to a high standard, resulting in three instant viewings, of which one appears to be an ideal tenant family.
The whole process was quickly and flawlessly achieved, and we are delighted to recommend this agent.
Thank you Simon, Lydia and Rory for all your help.
Criminally negligent. We rented from them, when we moved in there was broken glass, mould in the freezer, an actual knife in the shower (why?), rotting garden waste, etc. They lied about work which would be done before we moved in (and was never done). They failed to fix a hole in the roof or inform the landlord of it - can't be doing much good for the wooden supports!
Obviously, when we moved out they assured us the house was clean and we wouldn't have to pay anything... Then tried to claim half the deposit, meaning we got none back for 4 months.
Faultless service from Abbie and Natalie through an extremely quick and efficient sale. Both were extremely competent at their jobs and made the whole process completely effortless and stress free (after a very long and tiring search). I can't recommend them enough. Thank you both so much!
Looked at a house to rent both work good refrences what did they do after viewing we will let you know by 10 am tomorrow rang up next day she's out do u know what tomorrow never came what a complete waste of time anyway got a house that week
Castledine House, 5 - 9 Heanor Road, Ilkeston, England
Staff are always mega friendly here and it's often not massively busy. My kids love it ????
Thought I would write my personal experience on this play centre earlier today, after dealing with a very stressful and important phone call which involved my older children being refused entry into the cinema , and being stranded I was very concerned and upset meanwhile my son who is diagnosed adhd and on medication had climbed onto part of a play frame to which I went and pulled him down from whilst still trying to deal with the situation on my phone regarding my older children, a young girl came up and said in a very rude manner if you don't look after your children you will have to leave ,so after my phone call I approached this young girl and explained the situation who was very rudely spoken and tried to basically speak down to me in a very unprofessional manner,
Ok so I'm not really getting anywhere with this silly little girl so I returned to my table and awaited the children's food, which came out the bread was stale and the chocolate spread look like it had growth inside ,
We decided to leave shortly after as the place is absolutely freezing my children's socks came out black I have had to throw them away so i don't know how often this place is cleaned,
On leaving the young girl very rudely said we are not welcome back as her family own the place.
I mean great you have a job working in a play centre for your family a real achievement,I can assure any other run buisnness if you where an employee in a non family buisnness I'm sure you would of had the sack on the spot
No customer service, extremely rude and very unprofessional.
The place has a very foul smell also my son stood on something sharp in the play area goodness knows what .
I will be reporting this place to environmental health regarding the food and how dirty it was I wouldn't rate this place a 1 star !!!! Stay away!!!!