I have been dealing with Mullucks Wells for many years, their combination of good old fashioned customer service and the use of modern technology is what sets him apart from the others. I would have no hesitation in recommending them.
Steve assisted us with a last minute letting as we sold our house and were waiting for our new build to be finished. He was great from start to finish. I cannot recommend them highly enough.
Was looking to rent a property in Saffron Walden, dealt with Steve and attempted to arrange viewings but it was very difficult to arrange around work times and he couldn't do the weekend.
We took time off work to view a property and then waited 45 minutes outside the flat. We phoned the office 3+ times and were told he was on his way or parking. Not helpful at all. Eventually we were told he had gone home for the day.
The following day he did arrange a viewing however sent a man called Chase. Chase was a nice guy, very friendly unfortunately new to the job and therefore could not answer all our questions about the property. We had no paperwork to take away and some of the properties were not advertised online.
Asked both Steve and Chase if there were any other properties not advertised which might be appropriate and was told no and just generally lied to. When we looked on Rightmove later there were a number of new properties.
The behaviour of the staff has put us off using this company in the future. Would not recommend.