All staff were Excellent... Read more
Seller
22nd Nov 2024 (11 weeks ago)
M Ali
Excellent service... Read more
13th Nov 2024 (13 weeks ago)
J Galea
THE STAFF AT KEVIN HENRY HAVE BEEN EXCELLENT DURING MY TENANCY LOUISE HAS BEEN PROFESSIONAL HONEST AND ALWAYS HELPFUL THIS HAS RUBBED OFF ON HER STAFF AT KEVIN HENRY SAFFRON WALDEN SHE IS A CREDIT TO THE BUSINESS... Read more
Tenant
5th Nov 2024 (14 weeks ago)
C egbule
Good customer service ????????... Read more
31st Oct 2024 (15 weeks ago)
? ??????????
Very swift and professional work
We were able to come and live to our new apartment just in a week from viewing it!
Also special thanks to Yeliz Duru for assisting us all way through... Read more
Tenant
26th Oct 2024 (15 weeks ago)
G Robinson
I moved into a lovely property last Saturday.Prior to the move I would just like to say the service provided by Yeliz and her team was outstanding..Many thanks and kind regards …... Read more
Tenant
26th Oct 2024 (15 weeks ago)
L Atkin
Yeliz at Kevin Henry was excellent throughout the letting process and was a pleasure to deal with. She was always extremely friendly, professional, helpful, and nothing was too much trouble. I would highly recommend Yeliz to anyone who is looking for a rental property.... Read more
Landlord
17th Oct 2024 (17 weeks ago)
S Wish
Yeliz has been very helpful finding a tenant for our property. All the team are extremely professional but considerate and friendly. Very happy with our service.... Read more
Landlord
17th Oct 2024 (17 weeks ago)
C Griffin
Yeliz was very helpful and efficient throughout the whole process... Read more
16th Oct 2024 (17 weeks ago)
K Bush
Reece helped me with renting my first home. He helped me understand the process and answered all my questions throughout. Everything went so smoothly! I’m so happy in my new home. Big thank you!... Read more
Tenant
11th Oct 2024 (17 weeks ago)
S Keeley
I can't recommend Kevin Henry enough, Eva was professional, patient and a delight to work with.... Read more
9th Oct 2024 (18 weeks ago)
M Makeup
Reece Malcolm helped me find a property that was absolutely perfect in a very short space of time. The process was easy and Reece was super kind, attentive and professional. Thank you so much, I love my new home :)... Read more
Buyer
5th Oct 2024 (18 weeks ago)
G Monaco
Reece was really helpful in helping us to rent our property, thank you to him and the team at Kevin Henry!... Read more
Landlord
3rd Oct 2024 (19 weeks ago)
S Minet
Just sold my house with KH and everything went very smoothly and was always given regular updates as to how things were progressing. Thanks to Sue, Nicole and Katie for all their help.... Read more
Seller
18th Sep 2024 (21 weeks ago)
C Lowe
Joe Barry has been very helpful, with prompt communication and acting efficiently for us. Thank you.... Read more
3rd Sep 2024 (23 weeks ago)
V Panchal

Avoid Them if You're a Tenant!
Kevin Henry (KH) estate agents prioritize landlords over tenants. They will even wait for landlords to wake up past 9:30 AM before contacting them, but they won't hesitate to call you as early as 8:00 AM to sign a contract.
Here are a few experiences worth sharing:
Pressure to Overbid: KH agents often encourage you to offer more rent than what's advertised in order to secure the property. This seems to be a core part of their mission—to support landlords at the expense of tenants.
Poor Handling of Maintenance Issues: It took over two months to convince them that there wasn’t enough space under the kitchen countertop for a washing machine. Neither KH nor the landlords seemed to care. Eventually, they sent the original contractor, who confirmed that he had warned them about the space issue when the kitchen was first fitted. They just wanted to get the next tenant in as quickly as possible!
Unfair Rent Increases: Rent increases are communicated before the contract ends, but these increases don't reflect any improvement in service. When you try to negotiate or ask questions about the renewal, you may be met with threats to terminate the contract if it's not signed by the end of the day.
Unreasonable Checkout Charges: During the checkout process, we were charged for two issues: a superficial carpet burn (about the size of a small computer mouse) and tarnished rings on one of the four cooking zones. We accepted responsibility for the carpet burn and were willing to pay for its repair. However, KH decided to charge us for replacing the entire living room carpet and installing a new induction hob. Since they already had the deposit, they felt free to overcharge.
After failed negotiations with KH, we raised a dispute through the Deposit Protection Scheme. Based on the evidence we provided, the scheme concluded that both issues only required minor repairs/cleaning. After about four months, we received £870 back from our £1050 deposit, much more than KH initially offered. If you find yourself in a similar situation with KH or any other estate agent, I strongly recommend raising a dispute with deposit protection agencies—they make decisions based on evidence. Happy to share more info if that helps.... Read more
Tenant
22nd Aug 2024 (25 weeks ago)
S Chapman
Joe Barry has provided an outstanding property letting service. He is always prompt with his communication by both voice and email, is professional and always goes the extra mile to handle issues. He is an absolute credit to Kevin Henry.... Read more
Landlord
12th Jul 2024 (6 mo. ago)
S Draper
We've just rented a property through Kevin Henry. All the staff have been very helpful but Reece has been our main point of contact. He has been very helpful, kept us up to date throughout the whole process & dealt with any queries & questions quickly & efficiently.... Read more
Tenant
26th Jun 2024 (7 mo. ago)
Sian
Excellent - from the first day Kevin Henry were very supportive and understanding of our situation. They managed to show us a property the same day we called and after that they managed the process very quickly to get us through the door in a matter of days.... Read more
23rd Jun 2024 (7 mo. ago)
G Cranmer-Moralee
I am so glad I sold through Kevin Henry. Acting as the executor for a relative’s estate and living about a 2hr drive from Saffron Walden meant I was very reliant on them.
From the first meeting and ‘take on’ through to the helpful updates after viewings, I was kept informed all the time.
In particular a huge thanks and shout out to Sue Johns. Without her calm approach, her knowledge of the industry and sense of humour when it was needed, I don’t think we would ever have got there. Thank you so much!
Keep up the great work all!... Read more
Seller
10th Jun 2024 (8 mo. ago)
L Hammill
We rented a property for a year with Kevin & Henry and all the staff were very helpful & friendly. Joe was so lovely & helpful - we had to come to him with a number of problems but no matter how busy he was, he always got the job done and fought our corner for us when he needed to. Joe kept us informed about everything and maintaned professional throughout. Whenever it was needed he would promptly arrange for faults within the property to be sorted. Would highly recommend!... Read more
Tenant
7th Jun 2024 (8 mo. ago)
P Burgess
Kevin Henry have been looking after my rental cottage for over eight years now, and have made it a more or less stress-free process. Most recently, Joe has been organising repairs and maintenance of the property both efficiently and politely. I’d happily recommend them.... Read more
Landlord
4th Jun 2024 (8 mo. ago)
Anya
Would highly recommend. Nicole was so lovely and helpful, with great communication and advice for when I was looking to buy a home.
Also a big thank you to Andrew and all his advice. What a great team!... Read more
Buyer
24th May 2024 (8 mo. ago)
O Miller
Big thank you to Reece at Kevin Henry who has just helped me rent my first property. He has been fantastic and professional throughout.... Read more
Tenant
20th May 2024 (8 mo. ago)
J Allen
Myself and my partner were very impressed with how active the agent (Reece M) was in finding potential properties for us (2 bed house/flat around £1300 Mark)... Read more
11th May 2024 (8 mo. ago)
D Powell
Thank you to Eva from KH saffron Walden. Super helpful and saved my day of getting locked out. Came straight over after I called and let me 10 mins after picking up the phone. You’re a star!... Read more
25th Apr 2024 (9 mo. ago)
S Ship
Nick came to value our late mother’s property and was very professional but empathetic in these difficult circumstances. We have had regular feedback and advice from various agents in the office including Nick, Lauren and Nicole all of whom have given a lot of time and support throughout the process of selling. I would highly recommend them.... Read more
Seller
24th Apr 2024 (9 mo. ago)
K Fox
Would highly recommend using Kevin Henry to sell your home. Excellent communication throughout from having viewings to progressing our sale to completion. I received regular updates with quick responses. Thanks to all the team who was involved in our sale - Sue C, Sue J, Lauren, Katie S & Steven.
Andrew is also brilliant for the mortgage side of things and we recommend his services.... Read more
Seller
20th Apr 2024 (9 mo. ago)
J Free
Eva Marling has been incredible. Patient, fast moving and efficient. From the first telephone call she was both welcoming and informative. We discussed options and she went out of her way to give details of all available lettings and the process required to secure a tenancy in such an ever increasingly competitive market. Thank you so much Eva.... Read more
10th Apr 2024 (10 mo. ago)
A Durmaz
I had the pleasure of working with Yeliz to rent out my flat and I cannot speak highly enough of the exceptional service and dedication she provided throughout the entire process. Yeliz`s professionalism, expertise, and attention to detail were truly impressive and made the experience seamless and stress free for me as a landlord.
Yeliz`s communication skills were outstanding, as she kept me informed at every stage of the process and promptly addressed and questions or concerns I had.
Thank you, Yeliz, for your outstanding performance and for making the rental process a positive and successful experience.... Read more
Landlord
2nd Apr 2024 (10 mo. ago)
A adu
Very helpful and kind. Thank you so much.... Read more
2nd Apr 2024 (10 mo. ago)
R Culture
The place is very clean and comfortable... Read more
2nd Apr 2024 (10 mo. ago)
S Panter
Yeliz was a pleasure to deal with when we found our new home. Very responsive and friendly service.... Read more
11th Mar 2024 (10 mo. ago)
D Ntalas
I was very satisfied from the services that Yeliz Duru provided me from Kevin Henry Estate Agents. She was very helpful and helped me find my next home.... Read more
1st Mar 2024 (11 mo. ago)
J Snelling
Yeliz made the rental of my new house so easy she was always avaliable yo answer any questions or queries I had amazing service... Read more
Tenant
20th Feb 2024 (11 mo. ago)
J Cully
Nicole Kemp was my point of contact at Kevin Henry and she was brilliant. Nicole was very responsive, helpful and friendly - would totally recommend.... Read more
9th Feb 2024 (1 year ago)
S Meyrick
Efficient service from Yeliz. Thank you... Read more
25th Jan 2024 (1 year ago)
I Chandler
Yeliz was an amazing help when we wanted to rent our house out at short notice. She went above and beyond to support us and was always contactable. I would highly recommend.... Read more
Landlord
21st Jan 2024 (1 year ago)
J M
Kevin Henry's staff were consistently brilliant in helping us as we went through the process of buying a property, particular thanks to Andrew & Lauren for ensuring the experience was as stress free as possible! The whole team were always friendly and endeavoured to help, would thoroughly recommend to anyone looking to move to consider using them.... Read more
Buyer
14th Jan 2024 (1 year ago)
M Jordan
We really like our house and are very happy with it now, Yeliz was excellent in finding us a suitiable place. Whatever maintenance issues we did have were efficiently and effectively resolved by Joe Barry. Good honest local agents.... Read more
Tenant
8th Jan 2024 (1 year ago)
Nothing to add all A1... Read more
Seller
6th Jan 2024 (1 year ago)
M Antoniou
Yeliz was AMAZING! When driving up from London to a viewing she offered me another property to view just incase and it turned out to be perfect! Offer was accepted 12 hours later and moving in 2 weeks. Made the whole process super smooth and would definitely recommend!... Read more
Buyer
14th Dec 2023 (1 year ago)
S Akbarian
Yeliz is absolutely professional and has a very pleasant attitude. She was very helpful with all the queries that I had, and kept me updated at all time.... Read more
8th Dec 2023 (1 year ago)
E Hobbs
Really helpful estate agents - especially Yeliz. She was extremely helpful with finding a place and going through the application process - it was one of the smoothest tenancy application processes I've been through.... Read more
Tenant
6th Dec 2023 (1 year ago)
A Korkmaz
Yeliz recently helped my wife and I to rent a lovely house in Saffron Walden and we were really pleased with the experience. Yeliz demonstrated professionalism, her communication was prompt, and she effectively carried out the letting process. Yeliz's friendly demeanour made the process enjoyable, and we recommend her and Kevin Henry to those seeking a reliable real estate agent.... Read more
Tenant
24th Nov 2023 (1 year ago)
S Dias
Great professional!
Honest and reliable.
Able to get all the answers in a timely manner.
Thank you Yeliz.... Read more
17th Nov 2023 (1 year ago)
S Smith
Having been looking for a property for almost a year, I came across a property on Rightmove, I had called up enquiring and Yeliz was very helpful in getting information about the property and about the steps that needed taking, unfortunately Yeliz had gone on holiday shortly after my viewing but Lauren was amazing and helped out in Yeliz absence, I am amazed at how smooth the whole thing was and will recommend anyone to go to Kevin Henry for any property enquiries!... Read more
11th Nov 2023 (1 year ago)
U Alex
Good service... Read more
11th Nov 2023 (1 year ago)
G Wild
It was a pleasure to work with Yeliz - she was attentive, helpful and organised. Highly recommended.... Read more
3rd Nov 2023 (1 year ago)
S Roberts
NOONE ANSWERS THE PHONE!!!!!... Read more
31st Oct 2023 (1 year ago)
blackamil
I heartily recommend it... Read more
28th Sep 2023 (1 year ago)
M Tasdogan
????... Read more
28th Sep 2023 (1 year ago)
M ratican
Yeliz is absolutely lovely! Very professional and helpful. Kept us reassured and answered all the questions we had along the way keeping us feeling we were in good hands.
Thank you kevin Henry :)... Read more
27th Sep 2023 (1 year ago)
A teyeb
I recently had the pleasure of working with Kevin Henry letting agency in Saffron Walden, and I'm thrilled with the experience. Responsiveness, professionalism, and market knowledge were impressive. I want to thank the manager Lauren and all the staff, especially Yeliz, who quickly lined up suitable rental options and streamlined the paperwork process, allowing me to move in faster than expected!
Yeliz's dedication to her clients and attention to detail are exceptional. I highly recommend Yeliz and Kevin Henry to anyone seeking a rental property. They provide efficient and top-notch service, r making the entire process stress-free. Thank you, Yeliz and all the team, for making my transition into a new home so smooth!... Read more
Tenant
27th Sep 2023 (1 year ago)
A Justinah
Yeliz exceptionally made my renting experience so seamless. Polite and communicated all through the process.... Read more
Tenant
27th Sep 2023 (1 year ago)
T Krishly
It was a great experience with Kevin Henry when comes to find a property for renting. Yeliz had been great from the start and during the process. She was responsive and provided every detail when we needed. And property management team is also responsive when we had some minor issues at the start of the tenancy. Thank you all and highly recommend using them specially If you are new to around Saffron Walden.... Read more
Tenant
26th Sep 2023 (1 year ago)
M Muñoz
Since I arrived in Saffron Walden and started looking for rental houses, I contacted Louise Mooyer of Kevin Henry, and she has helped me in every way she can, every time I have needed help she has offered her help and He has advised me to make everything easier for me. If I have had a problem at home, she has quickly contacted my landlady to solve the problem as soon as possible, I just want to thank you for your professionalism and friendliness with me and my partner, it is not easy to find professionals like you. Thank you very much for everything Louise. Moises and Antonia... Read more
Tenant
13th Sep 2023 (1 year ago)
J Bridges
Pleased to have resolved an issue with the flat shower, through Louise Mooyer at Kevin Henry, working with the lovely landlord. She is very efficient, mature and capable. Thanks..... Read more
13th Sep 2023 (1 year ago)
S Kelleher
Thank you to Louise Mooyer for making my end of tenure experience stress and hassle free. Sean... Read more
Tenant
11th Sep 2023 (1 year ago)
K Charter
The staff, in particular Yeliz, were incredibly helpful in finding us a wonderful property right in the middle of Saffron Walden. Nothing was too much trouble for Yeliz and we were moved in two weeks after we started looking.... Read more
Tenant
10th Sep 2023 (1 year ago)
Lightningbolt724

Me and my partner showed up to a flat viewing which was supposed to take place at 1:15pm. We arrived 25 minutes before the viewing which was fine, however, when it got to 1:15, there was no sign of anyone to show us around the flat. To make a long story short, we waited until 2pm, so 45 minutes after we were due to view the flat.
During this time, my parter called Kevin Henry 8 times, and was sent to voicemail every time. We tried buzzing the door 2 or 3 times, which lead to nothing. We messaged the person who had sent us a video of the flat yesterday, which they had seen, but didn't respond to us. We were completely left in the dark in this situation.
My partner took time out of her work to arrange the viewing and I find it completely unnaceptable that there was no point in doing so in the end.
After reading some of the other reviews for Kevin Henry, it doesn't come as a surprise to me that nobody turned up to show us around. Many reviews I've seen include people waiting for someody to show us, and even some people being turned away for being 2 minutes late, whereas they don't show up at all. This behaviour is completely unacceptable and disgraceful. I have seen a complete lack of care and responsibility in this situation and I am disgusted and incredibly frustrated.
The best part? We tried calling Kevin Henry last year to arrange a viewing of a flat, in which, once again, nobody answered the phone.
Whether or not you are understaffed, keep your customers updated with the ongoing situation. If you're going to be late, that's fine. If you need to arrange to show your customers around another day, then fine. If for whatever reason you won't show up then fine, but keep us updated.
I wouldn't recommend anybody to go with Kevin Henry for renting or buying a property, the complete lack of care is appauling and is a huge factor for me and I imagine for many other people.... Read more
2nd Sep 2023 (1 year ago)
R Gurung
It was absolutely an amazing experience with Kevin Henry. Lauren and Yeliz had been great from the start in finding us lovely tenants. Every time I contacted either Lauren or Yeliz for any queries, they were prompt in replying. Lauren even went extra mile to fix last minute issue in the property. Thank you both and I will definitely be seeking your services in future too and I would like to recommend using them.... Read more
Landlord
1st Sep 2023 (1 year ago)
R Arisgado
You need to beg to get your deposit back . Almost a month and still waiting.... Read more
Tenant
11th Aug 2023 (1 year ago)
N Churamani
Really inconsiderate. Only a few mins late to the viewing due to traffic after travelling 40+ miles with a 7-month old and turned away from the door. I can understand there are many viewings lined up. So we offered to wait outside to be allowed in if there is some time between viewings or if anyone is late. No, simply turned away without even considering our circumstances. A really bad experience!... Read more
10th Aug 2023 (1 year ago)
S McCaughey
Good communication throughout the letting process. Yeliz made the effort to go beyond what would be the usual scope of the process to ensure everything was successful.... Read more
Landlord
10th Aug 2023 (1 year ago)
J King
Right from the moment I contacted Kevin Henry for a property viewing in SW, Yeliz has been a star! Super quick to respond and incredibly friendly. I bombarded her with questions about the whole rental process, and she patiently answered each and every one of them, putting my mind at ease.
I’ve now found a wonderful rental that I'm absolutely thrilled with! If you ever need someone who's a supportive ally in your rental search, Yeliz is fab. Great service from Kevin Henry, thank you :)... Read more
Tenant
27th Jul 2023 (1 year ago)
K Howells
Yeliz helped us get our flat and she was so efficient and helpful throughout the process. Thank you so much :)... Read more
Tenant
27th Jul 2023 (1 year ago)
S Payne
Found staff very understanding and very helpful Especially Zelig Many thanks... Read more
22nd Jul 2023 (1 year ago)
D Wood
Disgusting service.
Do not trust this company... Read more
18th Jul 2023 (1 year ago)
M Yam
I have been looking for a property to rent in Cambridgeshire for over a month and it was so difficult because of my schedule and the distance from my current address. Until I came across Yeliz from Kevin Henry. She empathised with my difficulties and went out of her way to make things so much easier for me with viewings and applying and everything else that is necessary. She is super nice and understanding, responds promptly to all messages and acts quickly to save you from disappointments, and best of all she has real kindness. She really is a lifesaver, I don't know what endless trouble I would have had to go through but for her, I am so grateful to her and I definitely feel that I owe her so, so much! After 6 weeks of house-hunting without success due to my schedule and distance, she came like an angel and at last things are working out for me. Huge relief for sure and 10 out of 10 for Yeliz, with a million thanks to her!... Read more
Tenant
10th Jul 2023 (1 year ago)
Katie
Myself and my partner were looking for a property to let, and ended up having Yeliz as our letting agent. She was absolutely incredible, and kept in touch regularly, and did not mind answering a large amount of questions. Yeliz is an incredible member of staff at Kevin Henry, as is the rest of the team. When we collected the keys to the property, they even gave us a gift package which was a lovely touch. All in all, a great experience.... Read more
Landlord
10th Jul 2023 (1 year ago)
T Miller
Great service, thank you for all your help... Read more
9th Jul 2023 (1 year ago)
S Howard
I was very happy with Kevin Henry who dealt with my move to my new home in thaxted road saffron Walden . Yeliz dealt with our move and was very effieciant and professional but the other staff where good to when yeliz was not at work but a big Thankyou to yeliz and colleagues .... Read more
6th Jul 2023 (1 year ago)
M Batch
We had the best experience with Kevin Henry, we were shown around a property that we loved by Yeliz, she was informative, professional and extremely positive while showing us around. We managed to get the property and Yeliz made the experience as stress free as possible. Her support was unmatched and she regularly corresponded with us to keep us up to date with what was going on. I couldn’t recommend Yeliz enough, she is a superstar.... Read more
Buyer
6th Jul 2023 (1 year ago)
D Whitmore
All round bad estate agents.... Read more
4th Jul 2023 (1 year ago)
D Creek
Needed more account information. Contacted Louise Mooyer and got everything I needed sent by email very pleased with this service
Kind regards and many thanks... Read more
29th Jun 2023 (1 year ago)
P Davies
Helpful, available and polite.... Read more
24th Jun 2023 (1 year ago)
B Irvin
Kevin Henry were brilliant, super speedy in arranging my, what felt like an effortless Yeliz was very responsive to any queries I had and kept me updated at all times. Would definitely use again ????????... Read more
9th Jun 2023 (1 year ago)
T crash
Hello!
Just wanted to say a big thank you for all of the help we received from Yeliz Duru and other members of staff during the renting and moving process, my partner and I are first time renters and it made us feel more comfortable :)
Thank you so so much!... Read more
Tenant
9th Jun 2023 (1 year ago)
D Sammons
Sue Johns was an absolute star! Without her care and attention I doubt this purchase would have gone through. Can’t thank her enough... Read more
Buyer
9th Jun 2023 (1 year ago)
D kimerina
I recently used Kevin Henry to let out my property. I'm very pleased with their service and in particular with the assistance provided by Yeliz Duru. She helped me with all my questions throughout the process, was always approachable and easy to talk to.... Read more
Landlord
5th Jun 2023 (1 year ago)
P Ejiofor
I am pleased to say that Kevin Henry is highly experienced in the business of letting and selling of properties with its experienced staff.
I hereby, commend Yeliz Duru, the Letting Negotiator, handling the property I want to let for being timely with information flow between the landlord, the company and I. Her diligence and manner of assuaging clients worries about renting apartments timely is worth emulating.
I want to commend and urge her to continue to soar.
My humble advice is that she maintains the team spirit that exists in the company as she works with Mrs Kelly Bishop and other staffers.
Ride high, Kevin Henry!!!... Read more
Landlord
27th May 2023 (1 year ago)
R Burrows
Excellent service. Many thanks for settling my new tenants... Read more
Landlord
26th May 2023 (1 year ago)
A Bellaïche
I contacted the agency via Zoopla. I was quickly put in touch with Yeliz Duru, who was courteous and responsive. Everything was done quickly and professionally. I highly recommend this agency and Yeliz. There's also the option of doing everything digitally, which is very practical.... Read more
26th May 2023 (1 year ago)
O Woolcock
We have successfully let our property through Kevin Henry for over ten years. They have found good tenants with no gaps between tenancies and dealt with all problems at the property promptly.... Read more
Landlord
10th May 2023 (1 year ago)
D davis
The rental team took on the task of renting a 4 bed house and quickly arranged viewings for elagable applicants thyl wanted to let the property too. No messing around listened and hit tight deadlines so costs and the right applicant has been appointed. Top job Top team that make things happen in the right way.
Thanks to you all.
David... Read more
Landlord
3rd May 2023 (1 year ago)
G Chapman
Have used Kevin Henry for the last 7 years for my letting needs. Always speak with Kelly, who understand my requirements completely and provides a quick and reliable no nonsense service.... Read more
Landlord
7th Apr 2023 (1 year ago)
J Shelley
We have just rented our new property from Yeliz from Kevin Henry and the service we received has been amazing and we cant thank her enough for all her support with sorting out our new home we cant wait to move in on Friday. Thanks for all your help with making it a smooth journey. We did only get a week and 3 days to sign contracts and move in lol.... Read more
Tenant
30th Mar 2023 (1 year ago)
M Yilmaz
Company is really helpful and professional especially Yeliz deal with everything and make every step easy for me. Thank you ????... Read more
29th Mar 2023 (1 year ago)
M Son
It is my second experience with Kevin Henry and everything was great. I have seen and booked many houses in the last couple of months with different agencies and agents but, by far, with Yeliz Duru I have had the best experience. He was very helpful, empathetic to our needs with a pro attitude. Answer to all our questions, take care of everything and make the whole process very quick and easy. They take out all our stress and we really appreciate their work. I would definitely recommend to anybody and for sure in the future I will go only with them.... Read more
23rd Mar 2023 (1 year ago)
N W.
We have been tenants of Kevin Henry and specifically Louise Mooyer for just over seven years. Louise has been a fantastic lettings manager, friendly, professional and has always sorted out any issues in the house in a very timely way. Sadly, our landlord has decided to sell the property so we have just moved and I will miss working with Louise. She has made the end of tenancy process as smooth and sensitively handled as possible. Thank you Louise and all the staff at Kevin Henry.... Read more
Tenant
17th Mar 2023 (1 year ago)
clareboddy
Really friendly and experienced team. Thank you Kelly!... Read more
11th Mar 2023 (1 year ago)
H Cohen
Really good Job! Yeliz has been very kind and helpful, totally recommended!... Read more
7th Mar 2023 (1 year ago)
R Everett
Overall the service from Miles at Kevin Henry has been fantastic. Our offer was accepted quickly and we were moved in quicker than we could have imagined. We had a few minor issues upon moving in which Miles went above and beyond to ensure we were happy which was great. Overall I can’t recommend Miles and Kevin Henry enough.... Read more
Tenant
2nd Mar 2023 (1 year ago)
G Miller
Miles was great at communicating and very courteous. Although there were a few problems with various tenants that were lined up to rent my property, Miles kept me fully informed and he then found me a tenant to move in within days. Thank you.... Read more
Landlord
28th Feb 2023 (1 year ago)
J Tipton
Well let us hope the new tenant is satisfied. Shame that the previous tenant was not as house proud as she should have been but the was yesterday. Well done to Kelly and Yeliz for getting us there and fingers crossed for a better experience this time! Well done each and thank you... Read more
Landlord
27th Feb 2023 (1 year ago)
K Bielosludtseva
Many thanks for a great job! Our tanancy deal was hopeless, but Miles Riley made a miracle! Very professional, polite, creative, conscious! Thanks also Leanne Tierney for a very quick paper worke! You, guys, not only made us not homeless, but present the real hope in future for us! All the best, wish you a big success in your future projects and thanks again for qiuck, professional and unbelievable work!... Read more
Tenant
26th Feb 2023 (1 year ago)
M Ammar
Yeliz Duru at Kevin Henry was amazing, very professional and cooperative. She made the whole process smooth and easy. Always communicated and addressed my concerns straight away. Happy to have worked with her and Kevin Henry lettings. I recommend Kevin Henry 100% they are brilliant.... Read more
23rd Feb 2023 (1 year ago)
B Williams
Our agent, Miles has been helpful and understanding throughout, with exceptional customer service. Personally my best experience letting by a country mile!... Read more
Landlord
22nd Feb 2023 (1 year ago)
B cane
As a landlord I was impressed with the service from Yeliz. I was pleased with the efficient services from both Yeliz and Kelly in securing new tenants for my property.... Read more
Landlord
21st Feb 2023 (1 year ago)
P Gray
Great service from the KH letting team of Kelly and Yeliz in quickly securing us a tenant at the asking price and sorting out all the logistics... Read more
Landlord
18th Feb 2023 (1 year ago)
O Collins
After a bad experience with another estate agent, dealing with the team at Kevin Henry was a breath of fresh air. Efficient, pro active and knowledgeable.
A special mention to Lauren who could not have been more helpful all the way through what turned out to be quite a lengthy process, keeping us informed every step of the way, offering advice and reassurance when needed. Cannot thank her enough! :)... Read more
17th Feb 2023 (1 year ago)
A Mower
This is the second time we have used Kevin Henry for finding a tenant for our father' apartment. Both times, they have found tenants quickly for us and communications have been excellent. The team are always friendly and professional and we would not hesitate to use Kevin Henry again.... Read more
Landlord
13th Feb 2023 (1 year ago)
S Wilson
Thank you Yeliz for your help throughout.... Read more
10th Feb 2023 (2 years ago)
N pippia
Outstanding service from Yeliz, who managed to find us a beautiful house in a very short time frame, and helped us throughout all the process, being very professional and going the extra mile in order to meet my family’s needs.
Highly recommend!... Read more
9th Feb 2023 (2 years ago)
S Davies
As a landlord with Kevin Henry, Louise Mooyer is in particular very helpful and responsive which is always appreciated.... Read more
Landlord
8th Feb 2023 (2 years ago)
M Webb
Yeliz and the team did a fantastic job of letting our property. Live online in the morning, new tenants viewed and agreed (subject to checks) that afternoon and at the rentals suggested! Couldnt be happier.... Read more
Landlord
8th Feb 2023 (2 years ago)
E Akdogan
We rented a property through Yeliz Duru, letting negotiator and she has been brilliant from start to finish. She had very speedy replies and is very helpful. I would recommend.... Read more
Tenant
2nd Feb 2023 (2 years ago)
J Yuill
Thank you Miles Riley for all your help in assisting us find a home! Your professionalism and patience with us is so appreciated. Marko & Jo... Read more
1st Feb 2023 (2 years ago)
L Capps
Yeliz and Kelly very helpful in smooth sailing with our letting process! Thanks so much! And great communication... Read more
Landlord
1st Feb 2023 (2 years ago)
L Back
I’ve just rented and dealt with Yeliz. Yeliz was fab to work with; very responsive, informative and helpful!... Read more
Tenant
31st Jan 2023 (2 years ago)
E Browne
Kelly was very efficient and found us some lovely short term tenants exactly as we asked for. Thank you Kelly... Read more
Landlord
30th Jan 2023 (2 years ago)
A Ellis
I would like to say, kevin Henry at Saffron Walden are very friendly and extremely helpful. Lauren went above and beyond the call of duty. A big “Thank You” to you all. I can’t recommend them enough.... Read more
26th Jan 2023 (2 years ago)
U Patel
good facilities gave me, staff yeliz is very friendly and nice good respond and one thing when we text her she give me reply on time
thankyou so much yeliz... Read more
25th Jan 2023 (2 years ago)
S Jayasuriya
We were 8 hours away from Cambridge, and Yeliz from Kevin Henry supported us on finding an amazing property. Once the property was selected by us, She guided us on the next steps. There were some issues when referencing, but Yeliz tried giving us options to rectify those issues. Finally we were able to move in thanks to Yeliz on her support. Would recommend Kevin Henry .. Keep up the good work.!!... Read more
Tenant
25th Jan 2023 (2 years ago)
J Wood
Excellent quality of housing, but communicating with the office without going in person is nearly impossible.
I called 7 times in 9 days before reaching someone who could help me which was honestly ridiculous - I was promised and promised returned calls but not a single one ever came through.
However - Louise Mooyer was able to sort my issue out within 15 minutes, so I would like to personally thank her for her speedy and high quality service! It does beg the question why it takes the office as a whole 9 days to not even be able to return a call when it takes one good employee 15 minutes! Thanks again Louise.... Read more
Tenant
25th Jan 2023 (2 years ago)
M Rule
Very happy with the service and communication i received throughout the re-tenancy of our property. Thank you Yeliz Duru... Read more
Landlord
23rd Jan 2023 (2 years ago)
E Waite
Second time renting through Kevin Henry. The service from Yeliz and Kelly has been great and they have made the move easy yet again. Both have been very punctual responding to quieres and resolved them perfectly.... Read more
Tenant
12th Jan 2023 (2 years ago)
D Belsham
I have been very impressed with all the help I have received from Yeliz during the letting process. Things have gone very smoothly and I have been kept informed as this progressed. Thank you... Read more
Landlord
6th Jan 2023 (2 years ago)
N Wright
Louise has been very helpful, had a few ‘niggles’ with my rented accommodation, She was straight on the phone to organise an appointment with the maintenance team and everything was corrected and fixed within the week. Lovely!... Read more
Tenant
24th Nov 2022 (2 years ago)
B ladd
Murray Sue and Sue have provided a wonderful service, and indeed the whole Kevin Henry team are a joy to deal with. We sold our property and in spite of many complexities to say the very least, they were always helpful, positive and professional. You soon got to know that Murray would always keep you fully updated and always checked up and down the chain. I would not hesitate to recommend them to anyone buying or selling a property.
Murray and the team have a wealth of local knowledge in both property and purchasers.... Read more
Seller
23rd Nov 2022 (2 years ago)
C huggett
Louise in property management has been nothing but fair with me. I have had a lot of bad experience with landlords in the past but Louise has given a fresh perspective with her prompt responses and actions.... Read more
Tenant
22nd Nov 2022 (2 years ago)
A Magazine
We've used Kevin Henry for the last 5 years to manage our rental property. Any problems with tenants or the property have always been dealt with promptly, we have always been kept informed of anything going on. The last 2 years have been particularly challenging for both KH and ourselves. Louise M has always been helpful in sorting out problems with tenants, without worrying ourselves. We would definitely recommend KH to any prospective house owners wishing to rent it out. Thank you Louise and the rest of the team.... Read more
Landlord
21st Nov 2022 (2 years ago)
K Welburn
We dealt with Murray on our purchase, his communication and assistance was second to none, would highly recommend.... Read more
Buyer
18th Nov 2022 (2 years ago)
C Newey
Lauren was an absolute pleasure to deal with as a buyer. She responded promptly to enquiries and always kept us up to date on how our purchase was progressing. She is a real asset to the Kevin Henry team.... Read more
Buyer
18th Nov 2022 (2 years ago)
AnotherKirsty
Really happy with the service, Yeliz has been great on communication and answering any question in no time! the set up has been a breeze so far :)... Read more
17th Nov 2022 (2 years ago)
P Millsom
A seamless experience from start to finish with Yeliz from Kevin Henry. V professional and kept me up to date with everything I needed to know. Process was super quick and within the space of a week I am now the proud renter of a beautiful home :)... Read more
Tenant
17th Nov 2022 (2 years ago)
M Sellars
Louise and the team have been brilliant in dealing with any problems I have had in the past 2 years with the house that I rent. Everything is always sorted as soon as possible and would highly recommend them for renting... Read more
Tenant
15th Nov 2022 (2 years ago)
M Erwood
Really great professional service. Quick to respond to queries and book viewings. Yeliz was so friendly and helpful in my property search and guiding me through the rental process.... Read more
14th Nov 2022 (2 years ago)
C Hayes
We have just arranged a 12 month let through Kevin Henry and would like to thank both Kelly and Yeliz for all their efforts in finding us the right tenant. They have both played a pivotal role in finding us our tenant and once we had received an offer they ensured that the tenants could take up tenancy without any delay. We have been kept well informed throughout the marketing process and they have always answered any queries promptly.
Thank you, Kelly, and Yeliz!
Chris and Geoff Hayes... Read more
Landlord
14th Nov 2022 (2 years ago)
B Rhys
I have recently let Flat 2, 92 High Street in Saffron Walden thru Kevin Henry Lettings. I was shocked and surprised on moving in to find that the flat was extremely dirty with a filthy bathroom, the kitchen cupboards with 2-3 cm of dust and worse. I am still shocked that this happened and feel that it was the responsibility of Kevin Henry to have checked the property before my moving in date. However I must commend Louise Mooyer in the Lettings department who took action to send round a cleaning company and book them to carry out a further cleaning of the flat. It is much harder to get a proper cleaning when the flat is now full of my belongings and furniture but I want to thank Louise for doing the best that she could to rectify the situation.... Read more
Landlord
13th Nov 2022 (2 years ago)
M Jolly
It is difficult enough to move towns but to move countries … well thats another story. Kelly and Yeliz turned what we thought was going to be a very stressful and time consuming rental search into a stress free, professional, efficient process. Walking into the office and being met by Kelly’s friendly face soothed my nerves. Yeliz dealt with us via email with patience and efficiency. 4 days later and we signed our first rental in our new country. They are a formidable team and I will always be very grateful that they made our transition into the UK stress free and always with a smile. Kelly was on hand with extra advice, where to shop and what to do. Thank you so much.... Read more
Tenant
11th Nov 2022 (2 years ago)
A Foster
We have recently moved and have to say if it wasnt for Kevin Henry we would have probably pulled out because of the hassle in one part of the chain. Good helpful advice and tips given from the start and thereafter. Murray ...and Sue Johns and everyone there.....but especially Murray were brilliant at sorting everything out...Every query was dealt with and chased and sorted. It was great to know that we had this support and we both Thank You.... Read more
8th Nov 2022 (2 years ago)
C Annison
Fantastic service received through the Kevin Henry lettings department.
After a very prompt reply to our initial enquiry, we had great property recommendations and a lovely viewing with Yeliz who looked after us with friendly service and great communication while helping us with the application and letting process. The overall process of renting our new home has been as stress free, simple and fast as we could ask for all thanks to Yeliz.... Read more
Tenant
7th Nov 2022 (2 years ago)
S Afsar
Yeliz was fantastic in helping me find a place to rent in the area. She was always easy to contact and very accommodating to my schedule. Furthermore, Yeliz was very informative and provided all key information. It was a joy to work with Yeliz and Kevin Henry in general, really eased the process for me.... Read more
Tenant
7th Nov 2022 (2 years ago)
J Criddle
Was helped to find a rental property very quickly thanks to Yeliz, viewings and application process all smooth and efficient.... Read more
Tenant
6th Nov 2022 (2 years ago)
J Rodgers
Very pleased with the help and assistance I received from Murray during my recent sale and purchase! If I called with a query and he was not available at the time, he would always call me back.
I always found him very friendly and approachable and would definitely recommend Kevin Henry to my friends!... Read more
Seller
3rd Nov 2022 (2 years ago)
K bridge
Yeliz was extremely professional,polite and helpful throughout my dealings with her at Kevin Henry. Her efficiency enabled the smooth processing of producing my tenancy agreement in a speedy and effective manner.... Read more
Tenant
2nd Nov 2022 (2 years ago)
H Smith
Really easy to rent through Kevin Henry. Offered us a house viewing the same/next day we contacted them. Yeliz was really friendly and helpful, answering all the questions we had during the house viewing and the entire process of getting the contract sorted. They made the process stress-free, simple and fast. Thank you, Yeliz.... Read more
Tenant
1st Nov 2022 (2 years ago)
P Clark
Have worked with Kevin Henry for c.7 years now who manage our rental property for us. Excellent and prompt service always received led by Louise and her team. Many thanks!... Read more
Landlord
28th Oct 2022 (2 years ago)
M Ralph
I have been very impressed with Kevin Henry Estate Agents - Saffron Walden so far.
Sue Cullen has been so helpful and informative throughout my enquiry with them.
Sue has always kept me up to date with upcoming properties coming onto the market, and she has been very professional and informative.
I would not hesitate to contact Sue or Murray at Kevin Henry if you are looking for a friendly helpful estate agent to help with your property search.
Thank you
Mac ????... Read more
26th Oct 2022 (2 years ago)
C Reigada
I'd like to thank all the services provided by Kevin Henry Estate. They delivered excellent services, way above my expectations. I'm really glad about all the work Yelliz and Kelly did. Splendid job.... Read more
24th Oct 2022 (2 years ago)
N Berger
Sue, Sue, Lauren and Murray were brilliant throughout both my sale and purchase. They kept me well updated throughout and were always very helpful. I wouldn't hesitate to recommend them.... Read more
Seller
21st Oct 2022 (2 years ago)
C Simmons
Great service from Kevin Henry. Sue Cullen was a great help throughout the process, with regular updates. Thank you very much!... Read more
21st Oct 2022 (2 years ago)
P Kirwan
Murray from Sales supported me through a very long and stressful sale recently. He was efficient and organised replying to my many emails promptly and chasing people when needed. Much appreciated.... Read more
Seller
21st Oct 2022 (2 years ago)
M L
We have had some maintenance issues in the property we are renting, and we have received great customer service from Louise. Friendly and approachable on the phone, she has always been very helpful. Thank you!... Read more
Tenant
20th Oct 2022 (2 years ago)
H Rowe
Kelly made me proud! With Kelly Bishops help we housed a Ukrainian family in Saffron Walden.... Read more
11th Oct 2022 (2 years ago)
A Denton
Kevin Henry have always provided me with a reliable and professional service. Louise has been fantastic in dealing with any issues with the property and always prompt with returning phone calls or emails. Highly recommended.... Read more
11th Oct 2022 (2 years ago)
J Parker
We have used the services of Kevin Henry letting management for several years now and have nothing but praise for their professional, friendly and effective way of executing even the smallest request. I would particularly like to highlight the work done by Louise and, Kelly who have gone over and above to fulfil the tenants wishes when liaising with the landlord.... Read more
Landlord
4th Oct 2022 (2 years ago)
E Ltd
Extremely friendly staff - always so lovely to speak to. A big thank you, particularly to Kelly and Louise for always being ready to help us!... Read more
3rd Oct 2022 (2 years ago)
T Redfern
We've been in our flat in Cambridge for almost 9 months now and Louise has been a brilliant contact for trying to sort any maintenance issues or repairs that have been needed! Always super friendly on the phone and happy to help!... Read more
Tenant
3rd Oct 2022 (2 years ago)
K Bruce
Our local account manager is focussed on her customers to make the landlords life easier and simpler. I can't always say that about the corporate centre.... Read more
Landlord
1st Oct 2022 (2 years ago)
R Lopez
Agents have been extremely helpful, especially helping us with questions and accommodations moving from overseas. Very pleasant and professional staff.... Read more
1st Oct 2022 (2 years ago)
R Wheeler
Kevin Henry has provided with us an excellent service purchasing our house, especially Lauren.
Attentive, informative and friendly. Couldn’t ask for more!... Read more
Buyer
29th Sep 2022 (2 years ago)
H Pittey
Dealt with Murray from KH recently, was an absolute pleasure, wouldn't hesitate working with him again... Read more
23rd Sep 2022 (2 years ago)
I Leslie
Lauren was extremely diligent and helpful. She is totally dedicated to her job and has made our search for a property a very positive experience. Thank you... Read more
14th Sep 2022 (2 years ago)
S Heinrich
Chelsea was a huge help from start to finish! She made finding a new home and getting settled an absolute breeze. Thank you... Read more
Tenant
14th Sep 2022 (2 years ago)
What can I say. The whole experience using Kevin Henry was brilliant. From first contacting them to sell my house they showed professionalism and respect to my property and wishes.
In the whole experience just about every member of the team helped. Murray and Sue were amazing and so lovely during the tough times.
Whatever you do. Make sure you use these people to help sell your house. You won’t regret it. I didn’t.... Read more
Seller
8th Sep 2022 (2 years ago)
E Andrews
Friendly and professional service from all at Kevin Henry but especially Lauren for all her reassurance and hard work chasing solicitors, keeping me updated and making the whole buying process so much easier.... Read more
Buyer
31st Aug 2022 (2 years ago)
M Dix
Having used Kevin Henry for many years to let my property. Have recently had a change of tenant and Louise and Cameron have been excellent sorting this out. Wouldn't hesitate to recommend... Read more
Landlord
26th Aug 2022 (2 years ago)
H Bruce
Super nice people, we had close contact with Chelsea white who responded quickly to my emails and answered all my questions. Make moving a lot easier!... Read more
24th Aug 2022 (2 years ago)
D Oelman
Kevin Henry continue to provide an excellent service to me and the tenants. Louise and Cameron have given excellent and useful advice. Replies to my emails are prompt which means that problems are resolved quickly and do not get out of hand. They provide the perfect liaison between landlord and tenant.... Read more
Landlord
19th Aug 2022 (2 years ago)
F Marwood
Chelsea was brilliant, always got back to me quickly and was very professional.... Read more
15th Aug 2022 (2 years ago)
J Turner
Great service, very responsive. Found 4 potential tenants within a week... Read more
Landlord
15th Aug 2022 (2 years ago)
K Brown
KH have been managing my property for many years and I have liaised with a variety of staff. Kelly has been very helpful and Louise has been excellent!... Read more
Landlord
3rd Aug 2022 (2 years ago)
J Connelly
Professional, responsive and all-round a very high standard of service in our recent property purchase. Many thanks to Murray and Sue.... Read more
12th Jul 2022 (2 years ago)
E Cook
I needed to find somewhere suitable to move to for myself and my 5 year old. 10 days from viewing the property to moving in. All the team were very helpful and efficient and Chelsea went above and beyond to get things sorted.... Read more
4th Jul 2022 (2 years ago)
warehambears13
MURRAY HAS BEEN SO VERY HELPFUL.
I HAVE BEEN ON THE PHONE CONSTANTLY TO HIM WITH WORRIES AND QUESTIONS REGARDING THE SALE OF MY HOUSE, AND HE HAS ALWAYS BEEN KIND AND REASSURING.THANK YOU SO MUCH. SQ... Read more
28th Jun 2022 (2 years ago)
J Crossley
Excellent service, I would highly recommend Kevin Henry, I was kept up to date with the sale of our house, any issue, were addressed straight away. Very easy communication and all calls returned in a timely fashion. As we was selling an old listed cottage, I found Sue and her staff to be knowledgeable and guilded me through, what could have been a complicated sale. Thank you.... Read more
27th Jun 2022 (2 years ago)
I dealt with Kelly and Chelsea they could not have been more helpful and obliging. I live in Devon so everything was done over the phone the whole Lettings process went like clockwork Highly recommended... Read more
Landlord
17th Jun 2022 (2 years ago)
B C
We have recently purchased a house in Saffron Walden and from day one we were extremely happy with the team at Kevin Henry. Our needs were very well looked after from the first house viewing to the day we collected our keys. Murray, in particular, followed our purchase process and he went above and beyond in terms of help, support and proactivity. Everything could go as planned thank to him! Thank you so much!!... Read more
13th Jun 2022 (2 years ago)
G Services)
I would just like to say that Louise and Cameron have been a joy to deal with in my time of working within the property management sector. I would highly recommend you give them a try... Read more
30th May 2022 (2 years ago)
S Smith
Thank you Lauren and Sue for all of your help finding a home! You were very supportive during a difficult time... Read more
27th May 2022 (2 years ago)
A Diaz
From day 1 it was thanks to Kevin Henry that we found our place. They were able to arrange a last minute viewing for our property and accommodated other viewings throughout the buying process. On top of this Murray was a dream come true! He went above and beyond the whole time making the process super easy. He was always able to find the best outcome to issues keeping both the vendor and our interest in mind. Thank you so much for all the help and support you have offered us Murray!... Read more
Buyer
23rd May 2022 (2 years ago)
almccall
Really helpful, and great communication. Chelsea made sure the move went as smoothly as possible.... Read more
Tenant
20th May 2022 (2 years ago)
B Wright
Very friendly and professional. Chelsea from the Saffron Walden branch was very knowledgeable and easy to talk to, made sure all our questions were answered and provided us with accurate information and guidance throughout our move.... Read more
19th May 2022 (2 years ago)
D Ioana
Amazing services! Efficient, professional and friendly! Highly recommend.
Everyone knows that moving house is a very stressful and full on process but our agent Anthony went above and beyond to make sure our experience was as smooth as possible. Thank you!... Read more
4th May 2022 (2 years ago)
E Mellet
Everytime we have a problem with our rental property,we contact Louise or Cameron and they quickly get a solution.Thanks Kevin Henry for your help.... Read more
Landlord
28th Apr 2022 (2 years ago)
A Goadby
Lauren, Sue and Murray have provided a wonderful service, and indeed the whole Kevin Henry team are a joy to deal with. I have both bought and sold my property through them and in spite of many complexities and issues in both processes, they were always helpful, positive and professional. I would not hesitate to recommend them most highly and my only regret is that by moving out of the area, I can't use them for my next house purchase.... Read more
Seller
25th Apr 2022 (2 years ago)
C Gilder
We recently renewed our tenancy agreement with Kevin Henry, We have always found the team
To be very efficient, polite and prompt, special thanks to Kelly, Louise and Cameron for great customer service.... Read more
Tenant
15th Apr 2022 (2 years ago)
A Bowyer
Anthony at Kevin Henry did a great job. Extremely organized, flexible and communicative. Made the accommodation piece of my move back to the UK extremely straightforward. Would recommend to Landlords and Tenants, alike.... Read more
14th Apr 2022 (2 years ago)
C Wood
Kelly in Kevin Henry Lettings has been organising the refurbishment and letting of our flat. We have had a really positive experience; Kelly is very knowledgable in the lettings market, professional, organised and communicative. Would recommend.... Read more
Landlord
12th Apr 2022 (2 years ago)
P Chauke
I am a very happy client because the service, professionalism and kindness shown by the Kevin Henry staff members during my searching for an apartment to the ease with which everything was done has left me impressed and I want to tell the whole world about it. Anthony and Lauren were my main points of contact and especially Anthony Jardim Do Nascimento who is a Lettings Negotiator made the process swift and explained everything all the way and was always available to answer my queries and concerns. Anthony was professional, dedicated and empathetic and ensured that everything was done legally and efficiently, I want to thank him in particular because he made me feel welcome in the UK having just arrived from another continent. Thank you so much Anthony! I hope more people can experience your excellence and humanity - five stars from me :)... Read more
Tenant
12th Apr 2022 (2 years ago)
S Isaacs
I have recently completed a house purchase in Saffron Walden with my sister and we were extremely pleased with the service we received from Kevin Henry. Murray, in particular, was very proactive in dealing with queries and helping to liaise between ourselves and the seller to ensure our purchase completed as quickly as possible. Our thanks to him for his efficiency and keeping us so well informed.... Read more
Buyer
7th Apr 2022 (2 years ago)
Very disappointing. A terrible customer experience. A very inflexible agency. Limited proactive promotion of my property, poor advertising and quality of photography, floor plan dimensions and overall house square footage not visible, poor qualification of viewers leading to the same consistent feedback. I was constantly chasing them for feedback and updates. No close plan strategy to help me sell my property and move forward with a new property I had reserved. ... Read more
Seller
24th Mar 2022 (2 years ago)
R willis
Never done anything for us, wouldn’t use them again, now been kept waiting for my deposit/damage bond over a week now. Very poor... Read more
Tenant
8th Mar 2022 (2 years ago)
P real
Good luck getting Kevin Henry to even acknowledge you if you’re a young adult. A clear case of discrimination, pushed away and ignored constantly, hung up on over the phone before even responding to what we have to say, turned away in their building, no response for months and no chance of getting a face to face viewing. Unbelievably bad service that oozes with privilege and prejudice... Read more
7th Mar 2022 (2 years ago)
E Onslow
Louise in Lettings - a real caring professional! Sorted my 89 year old father’s heating issue with the landlord in 2 hours. Can’t thank her enough, approachable & efficient.... Read more
Landlord
28th Feb 2022 (2 years ago)
T greeN
A massive thank you to Kelly it was my first time moving house and she helped me all the way through any questions I had I could ring her and she would help me thank you so much once again... Read more
24th Feb 2022 (2 years ago)
L Attelsey
I have had a good experience with Kevin Henry but on the final two weeks before completion there has been a problem with the house condition that we are buying and we raised concerns to Kevin Henry staff.
They have stopped relying to our emails and providing basic customer service. This is very sad and confusing. YES! we are not responsible for their agent fee! But we are still a customer of there's. A real shame!... Read more
Buyer
22nd Feb 2022 (2 years ago)
S Greenwood
Lauren and Kelly have provided an amazing service. Highly recommended, professional, polite and efficient. Finding a property to let that was willing to take our dogs was proving difficult. They have made our move stress free. I can definitely recommend Kevin Henry.... Read more
Landlord
9th Feb 2022 (3 years ago)
M Sinclair
They sent out confirmation text for a house viewing night before
Drove to property
Estate agent did not turn up
Waited 30 mins
Didnt answer calls for ages
Finally got answer to be told property had been removed from market week before and all viewings had been cancelled when no one contacted us.
Wasted alot of my time!
Poor communication!... Read more
5th Feb 2022 (3 years ago)
S Phillips
Review on behalf of Jane Keegan:
Kelly Bishop at Kevin Henry in Saffron Walden has made finding a suitable rental in Saffron Walden a smoother and much more pain-free process than I originally feared! From viewing to move-in, Kelly and also her colleague Lauren Griffiths have provided me with excellent advice, support and responsive communication. I really appreciate all the help I've received and I'm happy to recommend Kevin Henry in Saffron Walden without reservation.... Read more
Tenant
4th Feb 2022 (3 years ago)
K Stokley
Lauren was amazing at dealing with our first property purchase! Organised everything perfectly and removed a lot of the stress! Thanks for everything!... Read more
Buyer
3rd Feb 2022 (3 years ago)
P Garratt
The best estate agents I have ever used! I met three different estate agents on the same day when viewing properties, of which Lauren from KH was one. The difference was startling; knowledgeable, personable and not pushy in any way. As I met other members of the KH team, the experience was the same. Sue was instrumental in securing my new home and Lauren then kept me updated throughout. Having used other estate agents in the past, with very mixed experiences and outcomes(!), I can’t recommend KH highly enough.... Read more
Buyer
1st Feb 2022 (3 years ago)
A appleby
I have used Kevin Henry for letting my property for the last ten years, Kelly and Lauren understand that an unlet property is not providing income, they were so responsive and pro-active right from the start of the previous tenants notice period, communication has been amazing with immediate updates of all viewings including feedbacks, the property was tenanted again very quickly with all due diligence carried out. I always have been and continue to be very impressed with the professionality and quality of their service. Thank you,... Read more
Landlord
31st Jan 2022 (3 years ago)
L be
We are so pleased with our service from Kelly and her team, they have been nothing but helpful and professional from the beginning and made the moving process as pain-free as possible for us (despite us having a few of our own complications to deal with!), they are understanding, approachable and always available to answer questions quickly and efficiently - would definitely recommend :) thank you for everything you have done for us!... Read more
31st Jan 2022 (3 years ago)
A Janaway
Really pleased with all the team with the service they have given to manage our letting property. Shout out to Louise, Kelly and Cameron.... Read more
Landlord
31st Jan 2022 (3 years ago)
V Phipps
Kelly and Lauren have been fantastic. They marketed the property extremely quickly and found me a tenant in the blink of an eye! Highly recommend.... Read more
Landlord
31st Jan 2022 (3 years ago)
N Nope
Rarely if ever pick up the phone, do not bother leaving voice mails as those go answered. Additionally if you do decide to get a tenancy with them, make sure you have a lawyer or someone more informed go over the agreement multiple times and be sure to demand a break clause.
Half-way through my tenancy and feel ignored, scammed and completely taken advantage of by Kevin Henry.... Read more
Tenant
22nd Jan 2022 (3 years ago)
N Pollitt
Cameron Moon at Kevin Henry is superbly responsive and proactive. We're delighted that he's joined the business.... Read more
13th Jan 2022 (3 years ago)
S Lecount
Lauren was excellent with the sale of our house... Read more
Seller
9th Jan 2022 (3 years ago)
J Jd
Kelly & Lauren were so helpful throughout the process of our finding a property to rent. Many thanks.... Read more
Tenant
8th Dec 2021 (3 years ago)
A McKeogh
This is my third tenant Kevin Henry Lettings have found for me. Kelly and the team have found my latest tenant within a short period of time. I have also received excellent help and support throughout the process. Thank you... Read more
Landlord
6th Dec 2021 (3 years ago)
Liam
Phil was a great help when purchasing our new home. He was always on hand to answer any questions we had and was very quick to respond. He was even there on our moving day to welcome us to our new home and make sure we were happy with everything. Would highly recommend... Read more
Buyer
29th Nov 2021 (3 years ago)
L Corcoran
Kelly was a joy to deal with. Everything was organized quickly and without issue.
Cameron and Louise are quick to respond and resolved heating issues within 24 hours.... Read more
Tenant
24th Nov 2021 (3 years ago)
D Brindle
Thanks to Cameron at Kevin Henry for getting some property repairs quickly sorted - reliable as ever!... Read more
21st Nov 2021 (3 years ago)
R Jolly
Took nearly 7 weeks to get my deposit back when the law states its 10 days.... Read more
Tenant
20th Nov 2021 (3 years ago)
D Electrical
As a contractor for Kevin Henry i can say Cameron and Louise in property management are fantastically efficient and very helpful. They are always professional, well organised and offer a great service along with Kelly and Lauren in the lettings department.... Read more
Landlord
19th Nov 2021 (3 years ago)
J Morton
A massive thank you to Kelly and Lauren for their patience with me this year. I finally found what I needed and really appreciate their help .
Thank you both and I love living where I am .... Read more
17th Nov 2021 (3 years ago)
D Dixon
We would like to thank Kelly and Lauren for their help in securing our rental. They were extremely professional, friendly and helpful throughout and enabled everything to run smoothly... Read more
Tenant
8th Nov 2021 (3 years ago)
E Brigham
Kelly and Loren both did a wonderful job in finding us a house to rent. As we were returning to the Uk after some years away, they had to work extra hard to find solutions and process our tenancy requirements. We appreciated their support and efficiency. Everything was done within the week and we are now happily moved in.... Read more
Tenant
3rd Nov 2021 (3 years ago)
G Butcher
When my tenant gave notice, Kelly was quick to market my property and soon found a new tenant. The whole process has been very well managed. I’ve only been using Kevin Henry for a short time having transferred from a different agent. I’m really pleased I changed and very happy with the service I’m now getting. Kelly, Louise and Cameron are all really friendly, helpful and responsive... Read more
Landlord
30th Oct 2021 (3 years ago)
P Ellen
Great service - A few problems developed with the sale - they kept in regular contact with the buyers and our tenants to resolve issues effectively and keep the sale progressing. Excellent communication with our solicitors too , and gave us regular updates. Thank you Lauren and Sue!... Read more
Seller
21st Oct 2021 (3 years ago)
J Jackson
Kelly has helped and supported me as a first time landlady her optimism and professionalism has made the whole process, smooth and easy for me.
I wish to thank her and the team at kevin henry saffron Walden
Many thanks... Read more
Landlord
18th Oct 2021 (3 years ago)
J Rand
Cameron Moon was very attentive and responded promptly to our emails.... Read more
15th Oct 2021 (3 years ago)
J Walker
I'm updating a previous review of Kevin Henry who have been the letting agents for my property in Saffron Walden for several years to acknowledge the fantastic problem solving skills of Louise Mooyer. It's so re-assuring to know that Louise is upholding such high standards of service and customer relations. Louise continues to apply common sense to the trickiest of situations and provides sound advice based on years of experience. Thank you again Louise!... Read more
Landlord
30th Sep 2021 (3 years ago)
H Barrett
Louise is our property manager at Kevin Henry. Having dealt with Louise for a while now I have always found her extremely professional, supportive and deals with any situation or problem regarding our rental property, efficiently and effectively. As we don’t live nearby Louise certainly gives us peace of mind .... Read more
Landlord
14th Sep 2021 (3 years ago)
G Shek
Kelly was very helpful throughout the rental application process. The reference and documentation were prepared quickly as we would like to move in as soon as possible. The service was very professional. My partner and I would highly recommend Kevin Henry.... Read more
Tenant
11th Aug 2021 (3 years ago)
G young
A small issue arose with the property which was reported, Louise was on hand and quickly arranged for
the appropriate trade to come and resolve the problem, she followed up to check all was well and whether any further action was needed. Thank you Louise.... Read more
5th Aug 2021 (3 years ago)
S Cowan
Kelly ably assisted by Laura arranged the letting our property. They found a perfect tenant very quickly and were excellent throughout the whole process.
Truly professional and thoughtful we could not recommend their service enough. They took all the stress out of the process.
Thank you ladies we are very happy clients.... Read more
Landlord
4th Aug 2021 (3 years ago)
S Williams
Kelly Bishop and Louise Mooyer have done a great job to deliver a smooth transition of tenancy. I was provided with regular status updates and the actions needed from me were clear.... Read more
Landlord
30th Jul 2021 (3 years ago)
C Eadie
Kelly put us at ease straight away when we first met to view our new home, she was quick to respond throughout the process and made sure our needs as tenants and the landlords were well taken into account.
Update 27/07/2021
Louise has been a fantastic support to us as tenants. Always on the ball when an issues has come up, made us feel listened to and dealt with issues quickly and efficiently providing good experience to tenants and landlords.... Read more
Tenant
27th Jul 2021 (3 years ago)
C Dekker
Kelly, Louise and Lauren were fantastic with finding a home for me and my little family. They kept us constantly up to date and were extremely helpful with the whole process. I highly recommend Kevin Henry to anyone.... Read more
27th Jul 2021 (3 years ago)
E Tinnirello
Bought our first house through Kevin Henry. Sue Cullen was very friendly and informative, and made us feel at ease - she was super responsive and helpful. The whole process was very smooth on their part.... Read more
Buyer
27th Jul 2021 (3 years ago)
S O.
Kelly Bishop was our agent from Kevin Henry and she was very helpful throughout the entire moving-in process into our new rented property. It was a very professional, personal and reliable communication. When moving in, the property was in an excellent state with well-organized manuals and explanations of all property equipment. My partner and myself would generally highly recommend Kevin Henry (especially their brilliant agent Kelly) if you consider renting a property!... Read more
Tenant
27th Jul 2021 (3 years ago)
C Dekker
Such a fantastic team at Kevin Henry! Kelly Louise and Lauren were fantastic in helping my young family through the process of moving home. Couldn't recommend them more highly.... Read more
26th Jul 2021 (3 years ago)
C Brooks
I found Louise really helpful after moving into our rented property. She was quick to address any issues that arose, as well as very friendly and reassuring. Prior to the rental agreement being signed, Lauren was very patient with numerous questions I had, also facilitating an additional viewing to measure up.... Read more
Tenant
26th Jul 2021 (3 years ago)
Jake
We went into many letting agents around Saffron Walden and Kelly at Kevin Henry went above and beyond, and was by far the most welcoming and warm to us. She was quick to help us and put our worries to rest when we needed somewhere to live in a week! Couldn't have asked for a better service and should definitely be your choice if you are looking at places in the area.... Read more
21st Jul 2021 (3 years ago)
The best letting agent in Saffron Walden, Highly recommended. Kelly Bishop of Kevin Henry Lettings Saffron Walden has supported me throughout to have my property 'rent ready'. Kelly is truly professional and highly knowledgeable and navigate all the letting regulations making it as easy for me as possible. Her invaluable support is essential in the letting process highly recommend. This is my second rental property with kevin henry I returned to Kelly without hesitation. Kelly goes out of her way to help always returning emails and phone calls asap Jane... Read more
Landlord
21st Jul 2021 (3 years ago)
R Rule
We sold our flat through Kevin Henry recently and were really impressed from start to finish the team were always available to assist.
Even though the team as whole were great one member of their team (Lauren Cook) was truly fantastic ! She was quick to respond to emails/phone calls always chased for further info if needed from solicitors or buyer nothing was too much trouble and she kept me sane throughout :) will definitely use them again thank you.... Read more
Seller
20th Jul 2021 (3 years ago)
R Rider
Louis Mooyer Has dealt with me for the 5 yrs I have been a tenet and when I left, despite an extremely awkward landlord, managed to get my full deposit refunded. Vey easy to deal with & always quick responses.... Read more
Tenant
9th Jul 2021 (3 years ago)
N Wood
Fantastic rental agents. Louise, our property manager is friendly, responsive, gets things sorted and is a pleasure to work with as a tenant. I have been in the same rental property for more than six years now and have always been super impressed with the way the property has been managed and would highly recommend both Louise and Kevin Henry if you were a potential tenant.... Read more
Tenant
7th Jul 2021 (3 years ago)
C Doula
Good agency. We are tenants and they always respond quick to our emails when something need to be fix in the house. Louise and Chloe had been great with us ! than you!... Read more
Tenant
7th Jul 2021 (3 years ago)
S Riley
Louise Mooyer is always attentive. Quick to respond to any queries and ensures action if required. Cracking experience so far. Thank you!... Read more
6th Jul 2021 (3 years ago)
H Bond
Can’t thank Lauren enough for progressing our sale through to completion. Kept us updated regularly and was always cheerful to speak to. Would thoroughly recommend!... Read more
Seller
3rd Jul 2021 (3 years ago)
H Howard
We just wanted to thank Louise for all of her guidance over the last few months. She has been incredibly patient with us, walking us objectively through a process that we were unfamiliar with and going above and beyond our expectations, remaining professional and courteous throughout. Her customer service skills have been absolutely top notch. As landlords, we have used Kevin Henry for many years and have found all of the employees to be amazingly professional. We would not hesitate to recommend them.... Read more
Landlord
29th Jun 2021 (3 years ago)
H Mallalieu
Lauren, Louise and Chloe have all been extremely helpful and patient with any questions I have had. As a tenant I'm very happy in my property and would definitely recommend Kevin Henry.... Read more
Tenant
18th Jun 2021 (3 years ago)
R croker
We worked with Lauren Cook when purchasing our new home, she was so helpful, kind and timely particularly as we were first time buyers and found the house buying process rather overwhelming but she made us feel reassured every step of the way - would definitely recommend!... Read more
Buyer
8th Jun 2021 (3 years ago)
B Collett
I have just complete a house purchase through Kevin Henry, Lauren and the team were a great help, nothing was ever too much trouble. A very professional genuine team who I would use again.... Read more
Buyer
7th Jun 2021 (3 years ago)
J Rogers
Kelly, Chloe and the lettings team at Kevin Henry Saffron Walden have been fantastic throughout the process of preparing and letting my mum's property. From start to finish, they offered sound advice and helped me with a what was for me a challenging task on many fronts! From sourcing contractors, managing the work that had to be done, getting the required certifications to vetting suitable tenants, they were positive, helpful and professional at every step. I cannot recommend them enough!... Read more
Landlord
1st Jun 2021 (3 years ago)
M Long
Chloe and Kelly have been most helpful... Read more
17th May 2021 (3 years ago)
Very pleasant staff & very helpful.Made it all run smoothly... Read more
Seller
16th May 2021 (3 years ago)
E Cruse
We’ve been renting with Kevin Henry for over 3 years. We’ve always found them to be super fast at dealing with repairs and very professional as a team.... Read more
Tenant
11th May 2021 (3 years ago)
S Duers
Really professional and lovely ladies to deal with. Thank you!... Read more
10th May 2021 (3 years ago)
L Brand
As a tenant the service from Kevin Henry has been excellent at every stage. Chloe has been very efficient in dealing with queries I've had and liaising with my landlord to sort out any issues. A really good team I'd be happy to recommend.... Read more
Tenant
10th May 2021 (3 years ago)
A Doick
We have just signed a contract to stay in our rented property a further year.
Our property manager Chloe Buckler is always very responsive in a timely manner. Polite and helpful in anything we ask whether than be regarding tenancy or maintenance issues.
Very happy with the service. We love our property.... Read more
Tenant
10th May 2021 (3 years ago)
J Harris
Very good. Nice people. Made it all so easy for me. Definitely 5 stars... Read more
28th Apr 2021 (3 years ago)
R Wild
I found Kevin Henry personnel to be enthusiastic, encouraging and informative from the start. As things progressed, Lauren took over from Kelly; both were good communicators and showed a good understanding of what was needed for the property to be let. Lauren was pleasant and efficient in finding an excellent match in this new tenant. I'd recommend.... Read more
Landlord
23rd Apr 2021 (3 years ago)
T Brown
Very happy with Kevin Henry Saffron Walden. I'd like to personally recommend Lauren for her swift responses and great customer service. She answered all my questions and help me settle in nicely.... Read more
Tenant
22nd Apr 2021 (3 years ago)
B Barnes
We are currently building our own home and sold our old property to help fund the new house. This made it necessary to rent a property for the first time, We found a property with Kevin Henry and made the call. We found the response amazing after some horrific experiences with other agents.
Kelly was marvellous and guided us through the whole experience, I would highly recommend Kelly and her team to anyone wanting to rent or having a property they want to rent out.
You will be very well looked after... Read more
15th Apr 2021 (3 years ago)
J Hitchcock
Hi Kelly
Thank you so much for all your hard work in finding new tenants and securing a great rental price. You offer a professional and highly efficient service and I will have no hesitation in recommending you. Huge thanks to your team too.... Read more
Landlord
13th Apr 2021 (3 years ago)
I W
We moved into our flat in December 2020 thanks to the professional assistance from Kevin Henry.
We were in contact with George Root from our first enquiry until our move-in date and he was always enthusiastic, helpful and quick to respond. In the six years of living in rented accommodation, George was the best lettings agent we have ever encountered.
Thank you!... Read more
Tenant
11th Apr 2021 (3 years ago)
G Walker
I would like to express my sincere thank you to Kelly, She worked tirelessly to support me with the letting of my sisters flat.She was so patient, kind, supportive, and so knowledgeable. Once I made contact my anxiety disappeared she put me at such ease. I cannot thank her enough. She is so professional and so responsive to all I am sure my irritating phone calls to her. Nothing is too much trouble for her.I would also express my thanks to Chloe who equally is so helpful and supportive.
Thank you... Read more
Landlord
1st Apr 2021 (3 years ago)
S Hawkins
I have been very happy with the quality of service that Kevin Henry has extended towards my family with the sale of our late father's house. They have always been dignified and professional, replying promptly and patiently to any queries I have had.... Read more
Seller
31st Mar 2021 (3 years ago)
A T
Personally I have been going into the Kevin Henry Lettings department in Saffron Walden for quite a number of years now, and have always found the staff (Kelly, Louise, and Chloe) very polite and professional in their work.
I would always feel happy using their services, and would recommend them to family and friends.... Read more
27th Mar 2021 (3 years ago)
C S
I've been living in my rented flat for over 2 years now and I feel I've been looked after really well the whole time. Chloe and Louise are always really quick to get back to me if I have anything I need sorting, and the level of customer service is great. Renters often complain about their letting agencies but the whole team at Kevin Henry are fab.... Read more
Tenant
26th Mar 2021 (3 years ago)
S Rooijen
Louise and Chloe are by far the best lettings team we’ve ever had the pleasure of dealing with.
Their proactive and professional approach to lettings and property management are why they get outstanding results.
Whether you’re a tenant or landlord; look no further.... Read more
24th Mar 2021 (3 years ago)
R Gibson
The lettings management team are always proactive and responsive to issues.... Read more
Landlord
19th Mar 2021 (3 years ago)
M McClymont
During these difficult times, Chloe and Louise have worked brilliantly to continue to manage our property. They have responded promptly and efficiently whenever the need has arisen. I highly commend them both personally, and Kevin Henry as a Managing Agent.... Read more
Landlord
19th Mar 2021 (3 years ago)
S Parrish
Both Louise and Chloe manage our rental account and are efficient and professional in their management skills. We get answers to any queries we have by return and are very pleased with the service we receive.... Read more
Landlord
16th Mar 2021 (3 years ago)
J Moran
I have had dealings with many letting agents over the last 20 years and kevin henry stand out from the rest , friendly ,personal, professional and nothing seems to much for them .
I would say its a pleasure to deal with them .
The staff of Kelly, Louise and chloe are simply superb, a credit to Kevin henry and can't recommend enough.... Read more
11th Mar 2021 (3 years ago)
J Leeper
Kevin Henry lettings have a lovely group of staff. They are all very helpful and headed up by Kelly who is very professional and efficient... Read more
3rd Mar 2021 (3 years ago)
J Knight
We had a good experience with Kevin Henry, they were professional and very polite. They were a great support and Sue and Grace especially helped us push forward to get us completed. Thank you both!... Read more
2nd Mar 2021 (3 years ago)
Z CORNELL
We would like to say a big thank you to the Kevin Henry Letting team, for the fantastic service they have provided before, during and after our move. From day one of moving to our rented property, Louise Mooyer and Chloe Buckler, have made our letting experience easy and problem free.
From sorting out any maintenance issues, quickly and correctly, to just offering advise and support during the whole process.
Thank you Ladies for all your hard work and for helping make our new home experience a happy one! :-) Would highly recommend these guys.... Read more
Tenant
25th Feb 2021 (3 years ago)
J Ross
I have used Kevin Henry Lettings - both Sales and Property Management teams for a number of years and have found the service to be of a high standard. Tenant search, vetting, on-boarding and ongoing dialogue have all been satisfactory. The 6mth property inspection service (outside Covid constraints) is a welcome opportunity to see how the tenant is maintaining my property. I have had recent very good dialogue with Louise and Chloe on the management side of things and Kelly on lettings. Thank you. John Ross... Read more
Landlord
24th Feb 2021 (3 years ago)
E FENOLLOSA-ROMERO
We have completed our sale through Kevin Henry today. Sue Johns has been exceptional, supportive and understanding throughout the process considering our circumstances being abroad and going through all of this from the distance. We are very grateful and would recommend Kevin Henry without hesitation. Thank you Sue and the team.... Read more
Seller
19th Feb 2021 (3 years ago)
S Haynes
We used Kevin Henry recently for our house sale and were very pleased with their high standards of customer service and responsiveness. Our chain was up against a stressful deadline due to school places and Grace did everything that she could to ensure that we met our deadline. We are very grateful to her for her time and attentiveness. Thank you to Grace and to all the other staff at Kevin Henry for their excellent work!... Read more
Seller
19th Feb 2021 (3 years ago)
M Horrigan

I give the staff at KH Saffron Walden a 5 star rating. Chloe Buckler provides a first class service on the property management side of things. She is very efficient and keeps me fully up to speed on issues with my properties. I feel that she knows me, knows my properties and I really value this personal service. She is always extremely professional and has excellent client facing skills. She is a real asset to KH.
Likewise Louise Mooyer provides excellent service dealing mostly with tenant renewals etc. I don't speak to her as much as Chloe but when I do she is also very professional and knows my properties well.She always deal with matters very quickly and efficiently.
The issues I have are with Sharman Quinney - the fees they charge, the way they deduct money from my account in advance of contractors invoicing.
I only stay with KH because of the service provided by the SW Office. Otherwise I would move my business elsewhere.
I want to thank Chloe and Louise for the excellent service they continue to provide. I would like to see them have more autonomy from the SQ HO rules - they know their market place better than some distant HO with HO policy. Trust your local staff to develop your business for you!... Read more
Landlord
18th Feb 2021 (3 years ago)
A Sorabjee
Having both bought and sold properties with Phil Evans through Kevin Henry, I can highly recommend their services. Very pleasant to work with, innovative in their approach to boosting interest in properties and fantastic value for money.... Read more
Seller
18th Feb 2021 (3 years ago)
R Dumitrache
Thank you Kevin Henry for your professionalism, promptitude and support at all time and in any situation. Thank you Chloe and Louise for being here for us whenever in need. Best agency ever. Keep up the good work and making us feel like in a family. Thank you to your contractors ( thank you Simon for your good job you did at the property). Stay safe all :)... Read more
17th Feb 2021 (3 years ago)
G Butler
Louise and Chloe are a real credit to the company, are always very responsive and have helped me to resolve problems quickly and efficiently. It has been a pleasure to deal with them over the last year.... Read more
15th Feb 2021 (3 years ago)
A Collings
Kelly at Kevin henry Saffron Walden was very professional helpful and friendly with finding us a tenant. I’ve already recommended her to someone. Thank you... Read more
Landlord
12th Feb 2021 (3 years ago)
P Cleaning
We have been working with Louise and Chloe for the tenancy cleaning services that we provide to Kevin Henry and its landlords. They have always been fantastic, easy and a pleasure to work with. The girls really understand the whole process and are always on the end of the phone if we have questions or problems to resolve.... Read more
11th Feb 2021 (3 years ago)
J Beaumont
We have had several teething problems with the rental house we recently moved into and Chloe and Louise at Kevin Henry Lettings have been wonderful. Very helpful and professional supporting us to get things on track.... Read more
Tenant
8th Feb 2021 (4 years ago)
Heather
The service I've received from Kevin Henry has always been professional. Chloe is excellent at responding to emails/telephone calls; actions things straight away and keeps you updated, which is so reassuring. Louise is exceptional. They provide a personal service which is so important and it is something I value.... Read more
7th Feb 2021 (4 years ago)
P Drury
Excellent experience with Kevin Henry. Professional approach and always do what they promise - often a little sooner than you expect. Louise and Chloe were a pleasure to deal with.... Read more
1st Feb 2021 (4 years ago)
C skinner
The Kevin Henry Lettings service has been both efficient and effective, Chase Dekker in particular has been just great ! Thank you I continue to much appreciate your work .
I have similarly appreciated property manager Kelly Bishop's attention care and ongoing key updates Currently, I have been consistently impressed and reassured by Chloe Buckler's keen attention to detail, use of relevant knowledge, and effective responsiveness to any question I have asked. Thank you.
Catherine... Read more
Landlord
1st Feb 2021 (4 years ago)
V Forbes
I would highly recommend Kelly and her team at Kevin Henry Lettings for their friendly professionalism. I have been delighted at their support and advice in managing the letting of my properties, and with the calibre of tenants they have found.... Read more
Landlord
11th Jan 2021 (4 years ago)
D Healey
Kelly and her team were brilliant and very friendly and efficient. They found me high quality tenants within 2 days of instruction and I had a very short break between tenants. I am delighted and would highly recommend Kelly.... Read more
Landlord
8th Jan 2021 (4 years ago)
R Criscuoli
George and the team made the whole process of renting painless, from the viewing through to moving in the whole process went smoothly and the team have been a pleasure to deal with. Thanks
A few months in and just wanted to add that Chloe and Louise on the Property Management Team have been extremely helpful. There have been a couple of small issues but they responded quickly and ensured that these were put right in good time whilst keeping me updated at all times. How Property Management should be done!... Read more
Tenant
24th Dec 2020 (4 years ago)
P Harding
Very good service from George, polite and helpful and responded to all questions quickly and kept me updated with the whole process... Read more
20th Dec 2020 (4 years ago)
E Petsalaki
Me and my partner have been renting our house through Kevin Henry for the past couple of years and our experience with them has been very positive. We're especially happy with the very quick and professional response by Chloe and Louise whenever we've reached out for maintenance issues and repairs. In all cases, the problem was swiftly resolved without us needing to do anything.... Read more
Tenant
15th Dec 2020 (4 years ago)
H Ranford
The Kevin Henry team have been a fantastic help for me in getting my property ready for my tenants especially given that I'm not local and with the Covid restrictions in place. Both Kelly & Chloe have been extremely helpful and supportive and I highly recommend their service.... Read more
Landlord
10th Dec 2020 (4 years ago)
Y Pang
Kelly has been extremely efficient and professional. I was in a rush for a place to rent in Saffron Walden and she managed to secure a place for me within days. From start to moving in, the whole process was smooth and well managed by the team. I would also like to add Chloe and Louise
from their Property Management also did amazing work making my move easy. Their reputation is well deserved!... Read more
Tenant
30th Nov 2020 (4 years ago)
S Lloyd
Kevin Henry have been brilliant at managing the rental of my property in Saffron Walden. In particular, Louise and Chloe respond quickly to my queries and are very responsive to all matters. I can’t thank you enough for making it so easy and stress free, thank you.... Read more
Landlord
30th Nov 2020 (4 years ago)
M atiemo
Dealt with both George and Kelly. George showed me round the property. Kelly dealt with matters going forward. Kelly was also very helpful after handover of keys when I had a problem obtaining a permit. All sorted out successfully. Thank you! Would recommend.... Read more
25th Nov 2020 (4 years ago)
J Hall
We recently became tenants of a house that Kevin Henry are taking care of. They made the whole process so easy despite some bumps in the road for us.
We liaised with Kelly and George mostly and it has always been a pleasure, nothing was ever too much and from the beginning they have gone above and beyond.
They are lovely people to liaise with. If you want a letting agency to get the job done perfectly and make you laugh too... Kevin Henry are perfect.... Read more
Tenant
19th Nov 2020 (4 years ago)
N Fraser
I cannot recommend Kevin Henry enough! As first time tenants this was uncharted territory for us, Kelly and George have been both professional and extremely helpful. Their communication is excellent, guiding us through the process with them has been a breeze. They are both a credit to the business, and are both lovely people too!
:)... Read more
Tenant
19th Nov 2020 (4 years ago)
Jon
I have dealt with Kevin Henry for about 18 years. I bought four properties and sold one. Two of my properties have been let and managed by Kevin Henry under the supervision of Louise Mooyer, Kelly Bishop and Chloe Buckley. I have always been satisfied with the service I have received and happy with the management of the properties. I have terminated my contract with Kevin Henry purely for economic reasons, certainly not based on the service I have received. I will be happy to have my properties marketed by Kevin Henry in the future. And, should circumstances change, possibly managed again.... Read more
Landlord
30th Oct 2020 (4 years ago)
C Bequain
I have been using the services of Kevin Henry Saffron Walden for many years. First as a tenant, then to buy my first home and now as a landlord. The team and especially Chloe and Louise are always very quick to act and react in the best interests of both tenants and landlords. The friendly approach all the while being informative and supportive is very much appreciated. The team is always available to answer any concern or question I may have and their advice is invaluable. I feel I made the right choice 12 years ago when I chose KH SW as my agent.... Read more
Landlord
29th Oct 2020 (4 years ago)
S Rust
Kevin Henry sold my house this year. The Sales Department there are fantastic - Sue J, Sue C, Grace, Stephen and Carol are brilliant. Very communicative and responsive. Service is second to none. They are friendly, professional and committed to each of their customers. It's a very anxious and stressful time selling a house but they had everything in hand and kept me sane throughout the whole process. 100% I would use them again in the future.... Read more
Seller
28th Oct 2020 (4 years ago)
M Quinn
Very professional service. I’ve had to contact Chloe and Louise a number of times for issues I was having and found their response time and commitment to customer service to be excellent! I would definitely recommend this letting agents.... Read more
23rd Oct 2020 (4 years ago)
C Inventories
When looking for a house to rent we viewed a property with George from the Saffron Walden office. I registered my details with him and from that moment he was the most professional, polite and positive person that I had spoken to when enquiring about properties. He was thorough with the information that he took and having worked in lettings myself for the last 10 years he was the only one to ask me these standard questions. When meeting at the property George came out to greet us and was again as he was on the phone and was a pleasure to be shown round the property by. Simple things like being able to hold a conversation about the property, know what he was talking about in relation to the property and the landlord is some important an instantly makes you have faith in them as an agent. He is a real credit to the office.... Read more
22nd Oct 2020 (4 years ago)
C Mitchell
Moving into my first property was made super easy by George and Kelly! From viewing to moving in to interim questions the team were nothing but professional and helpful! Thanks so much!!... Read more
21st Oct 2020 (4 years ago)
E Wild-Rees
Chloe and Louise are both really responsive and helpful. When having difficulties Chloe has always been attentive in solving a problem and very understanding.... Read more
20th Oct 2020 (4 years ago)
T Hodgkinson
Just what you want from a renting experience. Louise, Chloe and Kelly have been proactive and pleasant to deal with at every stage so far, and although maintenance problems are inevitable when renting they have been impressively quick and cooperative not only to respond to every single problem we have had, however minor, but to get it sorted with relatively little hassle involved. Compared to previous letting agencies I have been with, it's great to live a much more worry-free existence.... Read more
Tenant
19th Oct 2020 (4 years ago)
C Jepsen
The lettings team at Kevin Henry went above and beyond to support me with my move to Saffron Walden in Sept and ensured that I had what was probably the smoothest house move I've ever had (very pleasantly surprising under the circumstances of 2020!) - Thanks very much to George for showing me the property and answering my questions; Kelly, Chloe and Louise in Property Management for assisting so promptly and positively when work was needed for the boiler and bathroom; and Chase for helping get the insurance set up.... Read more
Tenant
15th Oct 2020 (4 years ago)
E O'Callaghan
Louise Mooyer and Chloe Buckler are my main contacts in the Lettings Department at Kevin Henry and are responsible for managing my rental property. I have always found both Louise and Chloe to be very professional in their approach; they are proactive in managing legal requirements relating to the property, providing long lead times to advise me about upcoming items such as mandated gas safety checks, renewal of tenancy agreements etc; any queries that I raise are promptly responded to, usually on the same day; they are both excellent at acting as the interface between myself and KH contractors and have been great at managing a replacement kitchen and bathroom at the property with zero issues for me to deal with. Louise and Chloe are both very pleasant to deal with and they run a tight ship!... Read more
Landlord
12th Oct 2020 (4 years ago)
S Keel
Kelly, Chloe and Louise always work extremely hard to offer us a professional, friendly and reliable service. They are always at the end of the phone should we need assistance and always respond to any queries or issues effectively and promptly. Their friendly and uplifting work ethic always make dealing with any of them a real pleasure. Thank you for everything you do, you’re a great team.... Read more
12th Oct 2020 (4 years ago)
B Featherstone
Working with Kelly and George at Kevin Henry to find tenants for our property was a pleasure. They gave good advice, were extremely responsive and worked quickly to find us ideal tenants. Communication was excellent. Thank you... Read more
Landlord
2nd Oct 2020 (4 years ago)
P Roncaglia
We've been letting our period home through Kevin Henry for 2 years now, and can recommend their services. Chloe, Louise and Kelly have been very helpful, even during the difficult months of lockdown. As non-resident landlords, a responsive and reliable team is really important to us, and we appreciate their efforts.... Read more
Landlord
30th Sep 2020 (4 years ago)
P wig
We had a really positive experience with Kevin Henry letting agents. George went above and beyond to accommodate our wishes every step of the way. He was kind, friendly and responsive. It really shone through how good the service was compared to letting agents from other companies we have previously dealt with. Totally recommend!... Read more
Tenant
29th Sep 2020 (4 years ago)
S Wise
My properties and tenants are extremely well managed by both Chloe Buckler and Louise Mooyer. They provide a friendly, professional service and I can relax knowing that any issues will be communicated clearly and handled effectively in a timely fashion.... Read more
Landlord
17th Sep 2020 (4 years ago)
M Syson
A very friendly and professional service. George kept us advised every step of the way and answered any queries we had immediately making the whole process run very smoothly... Read more
16th Sep 2020 (4 years ago)
T Silva
I've been with Kevin Henry Estate Agents since 2018 and I highly recommend them. The staff are highly professional, communicate well, helpful and respond very quickly to emails with regards to property enquiries and contractor work . Chloe and Louise have been incredible with everything I've needed help with this year, always providing a brilliant service! Absolute stars :)... Read more
14th Sep 2020 (4 years ago)
E Dulson
Really appreciate the professionalism of the property management team, Chloe and Louise have looked after every concern and have quickly rectified any issues with constant updates, meaning I can get on with my day to day knowing they've got everything under control. Thanks!... Read more
Landlord
14th Sep 2020 (4 years ago)
Z Rozbora
We rent this fantastic property, George from Kevin Henry was very helpful and quick to get things moving. Outstanding service. Highly recommended!... Read more
Tenant
13th Sep 2020 (4 years ago)
C Duthie-Smith
Kelly has helped the process run very quickly and smoothly, with useful friendly advice along the way.... Read more
3rd Sep 2020 (4 years ago)
E Chinyenze
We couldn't have stumbled upon a better agency to help us with finding our new home. Kelly was responsive, professional and very accommodating to our specific needs. Above all the experience was pleasant throughout and I certainly am sticking to this firm for future business.... Read more
3rd Sep 2020 (4 years ago)
P Cornell
Have had dealings with Keven Henry lettings for years . Have always been impressed with the personal service . One in particular, and credit where credit is due Louise is exceptional in her manner and professionalism . Hope the take over from Sharman Quinney doesn’t take away that personal service .... Read more
Landlord
19th Aug 2020 (4 years ago)
A 1
Chloe and Chase have been absolutely brilliant every step of the way. For someone relocating from a completely different area, they’ve made every step an absolute breeze! Wouldn’t hesitate to rent nor buy off of them in the future.... Read more
18th Aug 2020 (4 years ago)
M williams
The saffron walden team, Chloe, Louise, Chase and Kelly were very helpful and very speedy in finding my new tenants. Also very helpful in sorting out the couple of repairs needed.... Read more
Landlord
12th Aug 2020 (4 years ago)
H U
My experience at Kevin Henry has gladly been through Kelly Bishop who has been extremely helpful and provided a brilliant service at all times!... Read more
8th Aug 2020 (4 years ago)
M Design
Great responsive, professional support from Louise Mooyer. Highly recommend... Read more
31st Jul 2020 (4 years ago)
L Damary-Homan
Very responsive and helpful agents. Straight talking and actually care about clients unlike many other estate agents.... Read more
31st Jul 2020 (4 years ago)
E Scott
From starting our search for a rental property to day to day queries - Kevin Henry have been excellent with communication, accommodating and professional while still offering a service that feels friendly unlike you get with larger chain/brand agencies.
Special mention to Chase and Chloe who dealt/deal with our tenancy.... Read more
Tenant
29th Jul 2020 (4 years ago)
C Money
My girlfriend and I have been looking to move to the area and are expecting a little one in October. We had viewed a couple of properties that we missed out on, but looking back were not right for us. Thanks to the fantastic service provided by Chase we are now moving in on Friday and have the ideal property to start our family. Chase took our requirements on board and found us this property before it came to market, which we really appreciated and his proactive approach really helped us out. I would highly recommend.... Read more
Tenant
27th Jul 2020 (4 years ago)
M Keane
Thank you so much Kelly and Chase at Kevin Henry! We were looking to rent a house in Saffron Walden. Kelly fit us into a viewing of a property we loved on the same day and was really helpful, friendly and professional throughout the process. She and Chase have been great throughout this process - they’ve dealt with all our questions and the negotiations between us and the landlord really well.... Read more
Tenant
23rd Jul 2020 (4 years ago)
A Barton
We have used the Rental services of Kevin Henry Estate Agents for several years. The staff have always been professional, helpful and efficient in our dealings with them. Louise Mooyer is brilliant and with her extensive experience, we trust her completely to act on our behalf in her role.... Read more
Landlord
21st Jul 2020 (4 years ago)
M Jade
Highly recommend Kevin Henry!! Excellent service through out our tenancy.
Louise has been a massive help to me and offered great support during very difficult times! Very professional, she's an absolute star x Thank you!!... Read more
Tenant
21st Jul 2020 (4 years ago)
P TOOMEY
I have dealt with Kevin Henry Estate Agents for many years and the service from Chloe, Louise and all the staff there are second to none. Quick, efficient, dedicated and willing to cope with and answer any problem. Many thanks and stay safe. Kind regards, Paul... Read more
21st Jul 2020 (4 years ago)
S prier
Our recent end of tenancy was managed by Louise Mooyer, very professional and efficient with an excellent outcome - she kept us informed along the way and negotiated on our behalf to a very satisfactory conclusion. Highly recommended!... Read more
Tenant
16th Jul 2020 (4 years ago)
H Chen
Thanks Chloe, and rest of the lettings team @SW, who have resolved issues very quickly and efficiently. Well done!... Read more
14th Jul 2020 (4 years ago)
P collins
Kelly at Kevin Henry has been very helpful to me as a landlord and I have received excellent service.... Read more
Landlord
7th Jul 2020 (4 years ago)
J Simpson
Kevin Henry as our managing and letting agent has always been incredibly responsive and accommodating to all queries we have had. Chloe, Chase and Kelly, to name a few of the staff, have been very personable and helpful too!... Read more
7th Jul 2020 (4 years ago)
C Craft
Kevin henry did everything they could to make the process of viewing and renting a property easy during a difficult time due to Covid.... Read more
Tenant
3rd Jul 2020 (4 years ago)
S Jebb
This is the second property my partner and I have letted through Kevin Henry, and once again it has been a fabulous experience! We have been looked after by Kelly and Chase, who always provide exceptional service and have ensured a smooth move in. Fully recommend the Saffron Walden branch to anyone looking to rent in the area. Thanks again Kelly and Chase... Read more
Tenant
30th Jun 2020 (4 years ago)
C Campos
Kelly and Chase had been extremely helpful and very profesional. We are very thankful for all their involvement and attention even in a very difficult time for all of us with this Corona Virus. Very efficient and true caring people... Read more
16th Jun 2020 (4 years ago)
D Barker
Kelly Bishop has just let my flat out in Saffron Walden. Very helpful and professional. I couldn't ask for more. Throughly recommend... Read more
Landlord
8th Jun 2020 (4 years ago)
A Vrylandt
Louise at Kevin Henry has done a stellar job of looking after our property. She has always been quick to respond to any queries we or our tenants had and has been a pleasure to deal with. Thank you.... Read more
Landlord
6th Apr 2020 (4 years ago)
G Carter
I have been dealing with Kevin Henry now for a number of years with regards, to sales , and lettings the latter now making up most of my business.
And wether in business or on a personal basis I must admit they are one company that strives to stand out as an individual one who’s integrity and professionalism keep me at ease knowing that the personal service you would receive from either sales from Sue Johns to lettings where one can rely on near family service from the team Kelly Bishop, Chase ,Chloe and not forgetting Louise Moyer all of which make a great team, if anyone wishes to place there trust in them for all there property needs they can rest assured they will do the upmost best for either tenants or landlords.
Graham Carter
Carter Residential.... Read more
Landlord
3rd Apr 2020 (4 years ago)
F Slater
Louise, and the entire Lettings team, have been just brilliant throughout my tenancy - helping me move in, and sorting any issues I had (fortunately very few in the 3.5 years I was renting through them) exceptionally quickly.
However, I cannot thank Louise, in particular, enough for all her help in moving out last week in difficult circumstances and at very short notice. I know it’s been exceptionally tough for her as well, but she responded to me quickly every time and helped me communicate with the landlady as efficiently as possible.
I can or recommend her, and the entire Lettings team at Kevin Henry enough. Keep going and keep safe.... Read more
Tenant
2nd Apr 2020 (4 years ago)
J Goodacre
Louise and Kelly in the letting section of Saffron Walden branch of Kevin Henry have always been friendly, professional and helpful. They always respond very quickly to any queries.... Read more
Landlord
27th Mar 2020 (4 years ago)
L McCulloch
I had to move house in a hurry. Kelly and Chase answered every call or email very promptly. They answered every question. They are professional and efficient and also lovely. The move has been extremely well managed.... Read more
26th Mar 2020 (4 years ago)
E Wilson
A very prompt and professional service from Kelly and the team. Happy to recommend to anyone looking for a great management team... Read more
18th Mar 2020 (4 years ago)
Highly impressed with both their reaction times to get our property re-let and their competitiveness fee-wise.
A well balanced team where each and every one of them not only knows their roles but covers for each other at the same time!
We would definitely recommend them to others.... Read more
Landlord
16th Mar 2020 (4 years ago)
O Bethell
Having originally bought our house with Kevin Henry, we happily instructed them to sell. Sue and the team were fantastic from instruction to completion - they had our house online within a week and we accepted an offer two weeks later after a very well organised open day. We would definitely recommend Kevin Henry.... Read more
Seller
15th Mar 2020 (4 years ago)
A O'Sullivan
Friendly local estate agent who were able to assist with mortgages, conveyancing, additional legal assistance and overall communication during the process of the completion.
Sue Johns and her team were extremely supportive through the entire process and were able to offer advice with any issues that arose.
Would definitely use them again!... Read more
5th Mar 2020 (4 years ago)
S Golding
Chloe Buckler has been brilliant over the last few months arranging the repairs and upkeep needed on my rental property. The issues have been resolved efficiently and it's a huge relief to have someone so capable looking after my property. Thank you.... Read more
Landlord
4th Mar 2020 (4 years ago)
S Berry
Just Let our property through Kelly and Chase. Great service, found us some great tenants, nice and quickly.... Read more
Landlord
28th Feb 2020 (4 years ago)
B JONES
I own a studio flat which I have let through Kevin Henry agents for the last five years. During that time I have liased with various staff and the current team of Chase, Kelly and Louise are as approachable, friendly and helpful as any I have dealt with previously. They work hard to find new tenants when necessary (I have never had any trouble with any tenant ) and always keep me well informed of any issues that need my attention. I would certainly recommend them as letting agents.... Read more
Landlord
28th Feb 2020 (4 years ago)
J game
I would like to thank Chase Dekkar. What a guy he is! He has been a dream! Myself and my partner went and looked at a property and agreed to it first time. Chase went above and beyond to help us get to the move in date on time! Upon moving in I have found some errors in which Chase is sorting straight away! If in doubt you want to rent or to buy, Chase is the guy!
Thankyou so much from the bottom of our hearts!... Read more
Tenant
28th Feb 2020 (4 years ago)
H Cox
I have just recently transferred the letting of my home to Kevin Henry, while I am out of the country and my current tenant had left. The transfer was seamless and everyone was extremely helpful. Chloe Buckler was wonderful in arranging for the redecoration and refurbishment of my home. I cannot thank her enough as it can be difficult to coordinate from "across the pond"!
Thanking you all at Kevin Henry... Read more
Landlord
20th Feb 2020 (4 years ago)
S Bicknell
Chase was amazing from start to finish in my house move really helpful full of knowledge and support. Was always on the other end of phone or email to answer my questions. The whole kevin Henry team was helpful.... Read more
4th Feb 2020 (5 years ago)
S Douglas
Chase and Kelly were fantastic in helping me find the perfect property to let in Saffron Walden that accommodated all my needs! They were helpful, kind and welcoming and never made me feel like I was asking any silly questions and kept me updated on every stage of my application which I greatly appreciated. After I had moved in the staff at Kevin Henry have still been incredibly helpful in getting me settled in and sorting out any issues I was having and I would recommend them as a local lettings service. Many thanks!... Read more
Tenant
16th Jan 2020 (5 years ago)
L Mason
I recently used Kevin Henry to find my new home. I mainly dealt with Chase who is very polite, always smiling & incredibly helpful. Every email, phone call or question was answered instantly & he completely took the stress of finding a house away & enjoyable so would like to say thank you!
Due to him being exceptional, when I had to speak to his colleague Louise on the phone (as Chase was on annual leave) with a question regarding property management..... because she/Kevin Henry wasn’t managing the property she wasn’t interested in my call & I found her slightly rude.... Read more
14th Jan 2020 (5 years ago)
J Heath
Because I just do they help people that need it... Read more
28th Oct 2019 (5 years ago)
D Gupta
Kelly and Chase have been really helpful in my house hunt in the Saffron Walden area. They were responsive to queries and really cooperative throughout the process. Everything was done on time.... Read more
21st Oct 2019 (5 years ago)
E Loro
My wife and I moved to Saffron Walden from another country and wanted to find an apartment before our arrival. Chase was extremely helpful and patient, trying to understand our needs. Of all the agents we have contacted, he was the most responsive and the only one willing to show us properties via Skype, which for us was a tremendous help. After finding the property, Chase and colleagues have continued helping us during the first days, making the move much easier. I would absolutely recommend this team.... Read more
Tenant
12th Sep 2019 (5 years ago)
T Qaiser
Chase Decker was super helpful in my search for a house. He is professional, efficient and great at communicating. Thanks very much!... Read more
22nd Jul 2019 (5 years ago)
S Akash-ul-Husnain
Excellent experience .Kevin Henry is a very nice , professional ,friendly and easygoing letting agent. We did not feel overloaded with the letting documents.He made a smooth transfer of our house move.... Read more
Landlord
21st Jul 2019 (5 years ago)
A Maria
Kevin Henry is the best !! Thank you very much Chase Dekker for making this process so fast and easy! You are fabulous ????????????... Read more
17th Jul 2019 (5 years ago)
C Figg
Chase & Kelly were both a great help in assisting me to move into my first place! Answering any questions I had promptly and making the process very smooth. Thanks again!... Read more
Tenant
2nd Jul 2019 (5 years ago)
K Beaird
I was extremely happy with the service provided by Kevin Henry .Chase Dekker made the letting of my property very straightforward..answering many questions and making the whole experience very easy..many thanks.... Read more
Landlord
26th Apr 2019 (5 years ago)
C Gonzalez
From the first moment they helped me a lot and advised during the whole process. I must thank you for the calm you have had with me and for how friendly you are... Read more
14th Feb 2019 (5 years ago)
L Slade
Being a first time landlord is pretty stressful, the lettings department have been super friendly in answering any questions I may have. Kelly is my property manager and she has been great, she acted quickly and efficiently when a problem arose and kept me in the loop. I have had my first interim report which was thorough and detailed about the upkeep of my flat. Thanks again Kelly and team for looking after everything for me!... Read more
Landlord
25th Nov 2018 (6 years ago)
I Martin
Selling house never easy but service from Kevin Henry and their conveyancers made it really smooth. 7 weeks start to finish was amazing.... Read more
Seller
6th Nov 2018 (6 years ago)
J Walbanke
My partner & I are in the process of moving. Chase Dekker has been nothing but, helpful when helping with queries and various other matters we were unsure about, as we are very new to renting. Would highly recommend.... Read more
Tenant
31st Oct 2018 (6 years ago)
I Mitrofan
Y am very happy with Kevin Henry Estate Agents in special with Chase Dekker ????????????.Thanks !!!!!!!!... Read more
31st Oct 2018 (6 years ago)
G Langley
Very helpful in arranging viewings remotely (we lived on the other side of the country) and Chase was particularly helpful in getting all of the paperwork completed on time. Very happy with our new flat and hope that the excellent service we got in the run up to move in continues now our tenancy has begun!... Read more
Tenant
24th Oct 2018 (6 years ago)
L L
The lettings agent at Kevin Henry - Chase Dekker - was so helpful to me when renting my first flat, communicating with the landlord to negotiate for white goods and always answering the phone to any queries I had. Very happy having just moved in. Would recommend.... Read more
Tenant
20th Oct 2018 (6 years ago)
E Ozgit
Lovely home, excellent service from Kevin Henry and Chase Dekker!... Read more
12th Oct 2018 (6 years ago)
J Smith
Brilliant team to have deal with my move! Couldn’t have asked for more, found a perfect home and any bumps I had Chase Dekker was very helpful and dealt with them smoothly. I was very cautious having dealt with a previous agent which was a bad experience, but I would highly recommend going through these guys!... Read more
12th Oct 2018 (6 years ago)
N LeMaster
I highly recommend Kevin Henry. They were very helpful and quick. They helped us immensely in our transition to the UK.... Read more
8th Oct 2018 (6 years ago)
A Deecon
Strongly advise to avoid this company if you're looking for a rental. Chase and Steve in lettings are completely unprofessional. They mess you around and tell lies. I hope they realise integrity matters in life and one day their reputation will catch up with them.... Read more
Tenant
4th Oct 2018 (6 years ago)
A Gant

Was looking to rent a property in Saffron Walden, dealt with Steve and attempted to arrange viewings but it was very difficult to arrange around work times and he couldn't do the weekend.
We took time off work to view a property and then waited 45 minutes outside the flat. We phoned the office 3+ times and were told he was on his way or parking. Not helpful at all. Eventually we were told he had gone home for the day.
The following day he did arrange a viewing however sent a man called Chase. Chase was a nice guy, very friendly unfortunately new to the job and therefore could not answer all our questions about the property. We had no paperwork to take away and some of the properties were not advertised online.
Asked both Steve and Chase if there were any other properties not advertised which might be appropriate and was told no and just generally lied to. When we looked on Rightmove later there were a number of new properties.
The behaviour of the staff has put us off using this company in the future. Would not recommend.... Read more
Tenant
28th Jul 2018 (6 years ago)
R Hair
Thank you for the assistance. Great service.... Read more
12th Apr 2018 (6 years ago)
J Smith
Very impressed with the communication and professional manner Jodie and her team at Haverhill branch are handling the sale of our home and assisting in the move on to our new house.... Read more
Seller
16th Jan 2018 (7 years ago)
R Murphy
We received a 1st class experience from Kevin Henry estate agents right from the start. We sold and purchased with them which could not have been better. We had quite tight demands as a baby on the way, all staff at Kevin Henry could not have been more helpful and got us sold and in the new property in time. Hope if we move again its with Kevin Henry.... Read more
Seller
21st Jan 2015 (10 years ago)
J Harvey
The experience of selling our house with Kevin Henry has been a good one. They set a realistic price and provided pictures of all rooms showing their full potential. Following on from this an informative leaflet was extremely well presented and included all the details we could possibly have wanted to be included.
The viewer’s we had (and we had a lot in a short space of time thanks to your advertising) were all realistic buyers and when Kevin Henry showed potential buyers round we felt they knew the house and could sell it for us.
Kevin Henry were very helpful, negotiating with buyers on price and various other issues which came up along the way.
I would have no doubt to recommend Kevin Henry who have been approachable, returned calls and kept us fully up to date all the way along.
They guided us through our sale with ease and for this we are eternally grateful... Read more
Seller
13th Jan 2015 (10 years ago)
E Sanders
I have lived in the Uttlesford area for 16 years and have bought and sold four properties with KEVIN HENRY.
KEVIN HENRY and their team provide an exceptional service. Their staff are friendly and approachable and are always willing to liaise between all parties involved. Through efficient marketing, our properties were sold quickly and from recommendations given by KEVIN HENRY, we have used the services of local solicitors and removal firms which have all aided in a "hassle free" move.
Without hesitation, I would recommend the service of this local estate agent, who definitely put their customers first.... Read more
Seller
6th Jan 2015 (10 years ago)