14th Sep 2024 (26 days ago)
I had an appointment on September 13th at 2 PM to view a property organized by Whittley Parish. I informed the agent that I was traveling from London and would leave as soon as possible; Google Maps estimated a 90-minute drive. Unfortunately, due to several roadworks, the drive took over 2 hours, and I arrived 17 minutes late.
When I called the agent to explain my delay, I was told that I had missed the appointment and should return back to London. Despite my efforts to reach them, the agent showed no concern whatsoever. there was no sympathy for the the inconvenience caused by the extended travel time. I was left feeling extremely frustrated by the lack of professionalism and empathy. In my opinion, and being friday the 13th, Lindsey needed to get back to her cauldron and could not make any exceptions.
It’s disappointing to have had such a negative experience with Whittley Parish. I plan to share my experience on social media to highlight how unprofessional their service was.... Read more