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  1. Home
  2. William H Brown - Stowmarket
William H Brown - Stowmarket Logo

William H Brown - Stowmarket

10 Wilkes Way,Stowmarket, IP14 1DE
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Stowmarket team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 7:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Stowmarket Reviews (75)

Have you used this agent?
  1. 79% 5/5 Stars
    79%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 19% 1/5 Stars
    19%
All (75)
Seller (25)
Buyer (13)
Landlord (1)
Tenant (0)
General (36)

Z Goody

5/5 Stars
It's mine and my husband's first time buying a house and all the staff we have interacted with have been nothing short of professional. When we were first shopping around for a mortgage in principal from other companies, they explained nothing to us. With William H Brown, we had an hour long phonecall with Luke Horrex (also works at the Bury branch) who explained everything to us and did a perfect job at putting our minds at ease. We felt reassured and comfortable through this daunting process. Luke secured our confidence so much, we decided to continue this journey with William H Brown. Luke in fact helped a friend of mine with securing her first home, and he came highly recommended. I can safely say, I'll be doing exactly the same! The communication between staff has been incredibly clear. Luke forwarded us onto Niamh Howard to help us find properties that met our criteria, and she was absolutely brilliant. She was quick to get things organised and kept us regularly updated. The houses William H Brown offered were all very clean and well presented. It made it very hard to make a decision! But Niamh was never pushy - always gave us an adequate amount of time to consider things and even helped with offering points for us to think about and questions to ask. We decided on a house and then it was over to the next member of staff, Stuart Ellis. What an extremely happy chappy he is! Incredibly hardworking and consistently gives five-star, cheery customer service despite working long days that even extend past the office hours! He is completely dedicated and a valuable asset to William H Brown. Again, Stuart keeps communication open and clear and has been very quick to push through our paperwork on securing the sale of the house. His work was absolutely instrumental in our success to securing our first home. We are looking forward to meeting both Luke and Stuart at our next appointment. Putting some faces to some heroic names! If and when we come to sell our house, we have no doubt in our minds about using William H Brown. But we will 100% recommend this company, team and these specific members to any person going through the same process as us, or for any housing needs! Our deepest thanks, to you all! Thank you for making us feel heard and supported.... Read more
Buyer
13th Nov 2024 (13 weeks ago)

D R

5/5 Stars
I cannot recommend the team highly enough. From start to finish, Niamh was professional, approachable, and incredibly knowledgeable. She was always prompt to respond to my questions, providing clear and honest advice throughout the process. The attention to detail shown by the entire team made the experience as stress-free as possible.... Read more
26th Sep 2024 (19 weeks ago)

K Warner

5/5 Stars
Very helpful, and very friendly. They sold our house and nothing is ever too much for us. They even help us with our solicitors paperwork. Stuart and the team are fantastic!... Read more
Seller
26th Sep 2024 (19 weeks ago)

M Macleod

5/5 Stars
I’m really grateful for all the hard work put in by everyone at William H Brown in the selling of our house, especially Lee and Stuart. They were always at the end of the phone to answer all of our many questions and managed to sell our house very quickly! Thank you once again to the William H Brown team.... Read more
Seller
20th Jul 2024 (6 mo. ago)

H tinniswood

5/5 Stars
Would definitely recommend Stuart and all the staff at William H Brown if you’re looking to sell your house. We put our house up with them and they’ve been fantastic, always making sure to give us updates on viewings in a timely manner and also tips to get the house sold quicker. Great work guy!... Read more
Seller
19th Jul 2024 (6 mo. ago)

Anonymous Homeseller

4/5 Stars
The service from the start was excellent, as was house viewings. Then the sale. My only comment is that after I sold my house, they were very slow on communication and it always seemed like u were leaving a message on a phone. It could be that they were very busy.... Read more
Seller
5th May 2024 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Despite very challenging market conditions and high interest rates, WHB worked hard to find a buyer, good service all round.... Read more
Seller
28th Apr 2024 (9 mo. ago)

P Smith

5/5 Stars
Met Stuart from William Brown Stowmarket, extremely helpful introducing us to two lovely homes. Fingers crossed that the market picks up and we are able to do business. Thanks Stuart for your help.... Read more
20th Jan 2024 (1 year ago)

C Chalmers

5/5 Stars
Absolutely excellent service from William H Brown! The team have been incredible in helping us to find our first home. We cannot thank you all enough for making our experience so straight forward. Thank you to Stuart and his team, all of whom have been friendly, approachable, and knowledgable. We’d like to say a huge special thank you to Lee and Terri who have walked us through each step of the process and made us feel comfortable, supported and at ease throughout everything. We cannot recommend you all enough!!... Read more
Buyer
18th Jan 2024 (1 year ago)

R jackson

1/5 Stars
Had ongoing issues with wh brown over the last year All I can say is sales, rentals, and after sales have been consistently incompetent right up to directorship leval I buy quite a few houses but will never buy one via them again!!... Read more
Buyer
30th Dec 2023 (1 year ago)

K Luke

5/5 Stars
Throughout the entire process of selling my house, Georgia proved to be exceptionally supportive. She was consistently available to address any queries I had and excelled in keeping me informed. I appreciated not having to persistently follow up with her, as she was always accessible and easy to communicate with. Thanks to Georgia and the team for the hard work... Read more
Seller
19th Dec 2023 (1 year ago)

O Arnold

5/5 Stars
10/10 experience so far with Stuart & Kerri - both been super helpful!... Read more
1st Nov 2023 (1 year ago)

I James

5/5 Stars
Georgia was full of knowledge when I viewed the property and Stuart negotiated a tricky transaction. When completion was horribly delayed by my buyer, Lee tirelessly chased solicitors and found me an hotel as Georgia made tea and dog-sat. They were beyond kind and helpful in my hours of need and I'll know who to turn to if I decide to sell.... Read more
Buyer
23rd Oct 2023 (1 year ago)

S challis

5/5 Stars
After Buying our first property from Lee at William H brown I can say if something could go wrong it did. This was however not the issue of William H brown but the developers / sellers of the property. Lee has been amazing throughout the process providing us with updates and general communication throughout and reassuring us of where things were and chasing the appropriate parties. Whenever Lee was out of office we also had the pleasure of speaking to both Stuart and Georgia all of whom were very polite welcoming and willing to help out where ever possible. What has been a generally highly stressful experience was certainly made better by Lee Georgia & Stuart. Honestly Thank you all for your patience we really appreciate everything you have all done to get this sale through. You certainly all deserver a few drinks.... Read more
Buyer
16th Oct 2023 (1 year ago)

A Day

5/5 Stars
Stuart arrived promptly was friendly polite and professional! He was honest about what to do and not to do to get the property on the market for the best price! Unfortunately we decided not to sell but if we change our minds it will be Stuart we will contact!... Read more
Seller
1st Oct 2023 (1 year ago)

J Dolman

5/5 Stars
Really impressed with the service, friendly and efficient office team. Everything completed within three months from adverising to completion date. Hassle free service and really happy to recommend William H Brown of Stowmarket.... Read more
Seller
19th Jul 2023 (1 year ago)

S Miller

5/5 Stars
Brilliant service from William H Brown in Stowmarket , Lee has been an amazing in helping me find a home! Terri has given me great mortgage advice and I cannot fault her, highly recommend! Overall experience with William H Brown has been exceptional.... Read more
19th Jul 2023 (1 year ago)

G J

5/5 Stars
Absolutely 5 star service from William H Brown in Stowmarket. From the viewing with Georgia who was so helpful and knowledgeable, to Stuart who has really gone above and beyond with the management of our offer and guiding us through the process . We are very impressed not only with his professionalism but also with his desire to find the right match for both vendor/purchaser. We would highly recommend.... Read more
Buyer
4th Jul 2023 (1 year ago)

T Cladd

5/5 Stars
Terri has helped me with 2 mortgages now and is very helpful throughout the process. Always responsive to any query’s and finding the best deals. Would recommend!... Read more
30th Jun 2023 (1 year ago)

J Fawley

5/5 Stars
We've had a very good experience with William H Brown. Our primary contact has been Terri, who has been brilliant in helping to arrange our mortgage. Communication has been excellent and care was taken to understand our requirements.... Read more
30th Jun 2023 (1 year ago)

R Clay

5/5 Stars
Terri our mortgage advisor was professional, meticulous, thorough in explaining all the details of the appropriate mortgage solutions for our personal requirements. 5 star ???? will recommend to anyone seeking a mortgage or financial advice thankyou ????... Read more
29th Jun 2023 (1 year ago)

K JARVIS

5/5 Stars
We came to see Terri Wild for some mortgage advice at the stowmarket branch, she was so helpful, very knowledgable,explained every detail and made re mortgaging a very pleasant experience, she is a credit to William H Brown, we hope to see deal with her again in the future.... Read more
29th Jun 2023 (1 year ago)

J Sadler

5/5 Stars
Terri is a fantastic Mortgage Services Consultant and was really pleasant to work with. She was always available, trustworthy and reliable and you can tell how much she cares about her clients. A really positive experience was had and I would recommend Terri to anybody. She is top drawer. Georgia was also brilliant and really informative.... Read more
29th Jun 2023 (1 year ago)

E Clarke

5/5 Stars
Terri Wild was extremely helpful, she went through all options and explained everything very well. She made the process feel a lot less stressful especially as first time buyers.... Read more
Buyer
29th Jun 2023 (1 year ago)

T Minter

5/5 Stars
We are in the process of buying a house through William H Brown in Stomarket. We have mainly dealt with Terri who helped advise us on our morgage and other services we may or may not require. She and the rest of the staff we have dealt with have been very helpful and truthful and it has been a positive experience.... Read more
Buyer
29th Jun 2023 (1 year ago)

K Eales

5/5 Stars
Absolutely amazing! First class service & would highly recommend Terri Wild. ??... Read more
29th Jun 2023 (1 year ago)

S Kerry

5/5 Stars
Terri really helped me and continues to help me whenever I need mortgage advice. Very friendly and always happy to answer any questions. Highly recommended speaking to her if u need mortgage advise... Read more
29th Jun 2023 (1 year ago)

H D

1/5 Stars
Unable to follow through on anything they say they’ll do, even sending a simple email. Will not be using this company for anything in the future... Read more
14th Jun 2023 (1 year ago)

T Masters

1/5 Stars
Poor communication and frankly incompetent. It’s actually reassuring to see people had a similar experience I just thought it was us. Wanted to sell a mortgage even though was told several times we don’t need it . The lady could not get past that and got very rude and argued with us. Clearly this estate agent does not need sales as they’re actively put people off. Even though I really wanted to see the house I couldn’t pass go as I wasn’t prepared to use them as a mortgage broker. Rude and pushy !! Deffo avoid if possible.... Read more
30th Apr 2023 (1 year ago)

C Lister

5/5 Stars
Stuart, Lucy and Lee from Stowmarket Branch have all been fantastic in supporting us through buying our first home. Everything has been stress free and fast paced and we are very grateful for all the contact back and forth keeping us up to date every step of the way so far. Thank you very much for your ongoing help.... Read more
Buyer
23rd Mar 2023 (1 year ago)

J Tate

5/5 Stars
William H Brown Stowmarket have been superb when it comes helping with my house move, I'm using them with both the sale of my house and the purchase of my new house. Stuart, Lee and Georgia have all been extremely helpful and I'm sure they'll continue to be.... Read more
Seller
13th Mar 2023 (1 year ago)

B Thomas

5/5 Stars
Called and spoke to Georgia about a viewing, booked me in and viewed with ease. Always very polite and professional, couldn’t recommend her and the gang more. Looking forward to buying a house and knowing I’m in safe hands.... Read more
3rd Mar 2023 (1 year ago)

L Rush

5/5 Stars
Looking at the mixed reviews I can only speak for the service we have received so far I have mostly dealt with Stuart but find that the staff are able to help and answer any questions. Stuart has has been key in getting our property sold and I have been very happy with the service given.... Read more
Seller
2nd Mar 2023 (1 year ago)

D Grimwood

5/5 Stars
Selling fee was a bit more than other local agents but after seeing what they had to offer, we negotiated a fee. Dealt mostly with Stuart and Lee and we really can not fault them, or any of the team. Calls were always returned, as required. My house sold pretty quickly - they dealt with the majority of all viewings, which made the process painless. Stuart always called to advise of any properties that he thought would be of interest for the onwards purchase, before they actually went on the market. Flexible with arranging viewings around our work commitments which was a big help. There was a period of around 4 months + between my sale, and having an onwards offer accepted, but they remained in regular contact with my buyer to keep him updated and ensure he was still happy waiting. Highly recommended.... Read more
Seller
28th Feb 2023 (1 year ago)

W Pearmain

5/5 Stars
I contacted the branch about an AIP and Lee was quick to sort me an appointment. At my appointment Lucy was great at talking me through the process and how to progress my mortgage application once I have found the right house for me. A top professional service all round and would recommend to anyone.... Read more
27th Feb 2023 (1 year ago)

M Heppell

1/5 Stars
If I could give them less than 1 star I would. Made trying to find a home 100% harder would never use them again for anything... Read more
24th Feb 2023 (1 year ago)

B Leader

1/5 Stars
Took them 3 days to get back to us in order for us to put an offer in for a house, by that time we found out that there was another person interested, so why did they waste our time by letting us view the house or if the house was still for sale why didn't they get back to us to even put our offer into the hat? Complete waste of time, will never use again. So if you have a home for sale you have 1 less potential buyer.... Read more
23rd Feb 2023 (1 year ago)

S Dickinson

5/5 Stars
Everyone we dealt with at William H Brown in Stowmarket was excellent and hugely professional, in particular Terri, Lee and Stuart. I would highly recommend them.... Read more
28th Jan 2023 (2 years ago)

R Wright

1/5 Stars
Only deserve a 1 star. Avoid at all costs. We sold our house recently and I have never been so shocked at the level of unprofessionalism at the Stowmarket Branch. They do NOT return your calls. They have a lack of motivation and neglect to tell you about key importances in your chain. They extend the truth to fit their ends; and I caught them in a lie several times. I had the misfortune of having Stuart looking after my case. He had to be chased every step of the way. Was rude to me on at least two occasions ; one time including refusing to call me back within a 14 day period then asked me to book an appointment as "he had a conference call in 10" .. I popped in as I was there client and they kept saying they would call me back but didn't. Stuart and the team can't work out commission correctly; I personally had to ring him and talk them through it on the phone whilst he had a calculator. The difference was around £600 over charge. If you have had dealings with them in the past check the commission you were charged and claim if over charged. It's okay thought he said "must of been a typo". Even though 2 staff apparently double check it. There are so many other issues as well but I wouldn't want to bore the people reading my review!. I strongly recommend you use another estate agent!... Read more
Seller
5th Jan 2023 (2 years ago)

T Westwood

5/5 Stars
Terri was our broker from here when we recently purchased our new house. She was amazing, anything we needed she was there. All information was communicated clearly to us and this made the whole experience a lot easier. We had a number of issues with our solicitors but thanks to Terri this was dealt with. I cannot thank her enough for her help and thanks to her we now have our first house!!!... Read more
Buyer
13th Dec 2022 (2 years ago)

S Gilbert

5/5 Stars
We would definitely recommend William h brown mainly because of Terri and Stuart. Everyone was lovely at the stowmarket branch but these two especially go above and beyond to be helpful and always make you feel like your the priority despite probably having lots of other clients to help.... Read more
14th Sep 2022 (2 years ago)

R Leaberry

1/5 Stars
If you put offer on house they won't call you back absolutely lack of attention fot buyers there poor excuse is is short staff issues be better to go hamilton smith they go the extra mile absolutely not happy with theese... Read more
8th Jul 2022 (2 years ago)

G Moore

1/5 Stars
I was financially interrogated for a simple house valuation request. Person I spoke to sounded as if he was in a call centre. Keener to give me a mortgage rather than value my house. Will not be using them.... Read more
25th Jun 2022 (2 years ago)

G Fowles

5/5 Stars
I called the Stowmarket office to view a house on Bond Street. I initially spoke to Megan who was professional over the phone and she arranged for Stuart to call me back as they were extremely busy. He called me back and arranged my viewing. His customer service and understanding of my situation was reassuring considering other agents couldn’t care. I can’t fault their customer service.... Read more
1st Jun 2022 (2 years ago)

K Woolnough

5/5 Stars
Smooth Operator(s) Highly recommend the Stowmarket Branch - from my initial contact with Ollie - Superb Customer Service from Lee - Attention to detail from Stuart (Branch Manager) Cheers Guys!... Read more
1st Jun 2022 (2 years ago)

B Ross

1/5 Stars
As soon As I called back to them to make a viewing appointment for a property for sale and due to work coudent fit in with them the attitude became poor and disinterested. Well call you back . Still waiting . A sellers market has given these estate agents carte blanche to rubbish service... Read more
5th May 2022 (2 years ago)

J Macgregor

5/5 Stars
Excellent customer service. Special thanks to Stuart the branch manager for his attentiveness. An all round excellent service, highly professional, efficient, friendly and a very positive experience dealing with this company so far through my journey of selling my house.... Read more
Seller
24th Mar 2022 (2 years ago)

A Williamson

1/5 Stars
Shocking, they never send the details you ask for or let you know of available properties even though I have seen the boards go up, you obviously get very little for your money with this agent... Read more
10th Dec 2021 (3 years ago)

V Jesjmans

5/5 Stars
always in the office someone is always ready to answer your questions help to give the right advice, which is betterThe only thing that does not always suit me is that the problem with parking nearby, as there is always a controller who will be happy to issue a fine if you parked nearby, this is of course very annoying... Read more
11th Nov 2021 (3 years ago)

D Harrington

5/5 Stars
Selling a family home that is subject to probate is never easy - the COVID pandemic has made everything even more stressful due to long delays at every stage of the process. The family would like to thank Jason Hydes for his professionalism and ongoing help and support over this protracted period. The house was marketed to attract enormous interest and Jason steered us towards the modern auction method which worked very well.... Read more
Seller
26th Oct 2021 (3 years ago)

S Lamb

4/5 Stars
Lee in stowmarket office is very helpful, and knowledgeable. Would recommend using w.h.brown... Read more
21st Sep 2021 (3 years ago)

E Clack

1/5 Stars
Really poor customer service! I contacted the branch to make an offer on a property and the team member I was assigned to was more concerned about doing a mortgage comparison for me, despite being told it wasn't required. The same team member then lied to me later in the day about the vendors accepting a higher offer for the property, which I discovered was not the case at all after speaking to the vendors themselves. As a result, I sent an email of complaint to the Manager at the branch regarding the incidence, who never even had the decency to reply to my email, despite receiving it nearly 3 weeks ago. Would not recommend as staff seem more interested in lining their pockets than providing a professional service, where they put customers first!... Read more
Buyer
9th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Very pleased with this estate agent . provided lots of viewings... Read more
Seller
5th May 2021 (3 years ago)

C Smith

1/5 Stars
Took a week and a half for this estate agents to get back to us about a house we wanted to view, despite us calling up so many times. On the day they finally managed to arrange a viewing for us, which was later on that week, it was sold that afternoon. Not impressed.... Read more
4th Apr 2021 (3 years ago)

D Moye

5/5 Stars
From the first visit they were very professional, helpfull and friendly.This continued after the sale , the whole team were always there to answer any questions. We achived a great price and the property sold very quickly. Would use again in the future.... Read more
Seller
26th Mar 2021 (3 years ago)

T Dudley

5/5 Stars
I must say I am very impressed with the team at Stowmarket, they were all very helpful ,I was dealing with Katherine most of the time and she was extremely patient, In fact I got more information from William Brown than I did from our own estate agent (Purple bricks).If we ever move again we will definitely use yourselves. again,I will definitely use yourselves.... Read more
28th Feb 2021 (3 years ago)

N Goulding

5/5 Stars
We used Pramod from the Stowmarket branch to help find the best mortgage for us, he was absolutely fantastic, he was particularly patient in very challenging times, the mortgage market at the time was extremely challenging and the information the lenders required was thorough and detailed. The process took several weeks but Pramod was on top of the task! Well done and thank you for allowing us to move up the property ladder!... Read more
Buyer
6th Jan 2021 (4 years ago)

R M-W

5/5 Stars
Very helpful and professional staff during my house move. WOuld happily use again. Thank you.... Read more
29th Jul 2020 (4 years ago)

J Crane

5/5 Stars
I found the Stowmarket branch of William H Brown very professional. From the first meeting with Matt, he took into account the improvements and highlights that I felt were important. He understood what my house had to offer and how to market the property to gain as much exposure as possible to the right clients. The team he has working with him have been great in keeping me informed throughout the whole process (I must say Lee was my main contact here). Although this is a National Agent, I felt they portrayed themselves as a local company, knowing the area and the clientelle, but with the National back up which I liked. I would highly recommend these guys... Read more
Seller
24th Jul 2020 (4 years ago)

S Gardiner

5/5 Stars
I cannot fault the staff here for friendliness, politeness and efficiency. I would really recommend them.... Read more
10th Mar 2020 (4 years ago)

D Irving

5/5 Stars
An excellent service from the Stowmarket branch. We were buying a house through them and their approach was far superior to the branch in Ely who were supposed to be looking after our sale. The Ely branch never responded to calls and made no attempt to push the sale, if it had not been for the team at Stowmarket we wouldn’t have known what was happening. Thanks to Josh for his attention to detail.... Read more
Seller
20th Jan 2020 (5 years ago)

C Goldfinch

5/5 Stars
Josh and his team were fantastic all throughout the process of us moving house I would not hesitate to use William h brown again. Brilliant service and professionalism !!!... Read more
15th Dec 2019 (5 years ago)

G Chalk

5/5 Stars
Keep in touch friendly staff... Read more
3rd Dec 2019 (5 years ago)

G Eldridge

5/5 Stars
Excellent service from day one, a prompt valuation, professional listing on the website then energetic sales effort by the team in Stowmarket and viewings arranged. Matt, Josh, Lee and Molly always available to answer questions and push things along; especially Josh in the later stages who made absolutely sure the chain came to exchange of contracts by contacting all the parties. Thank you... Read more
Seller
22nd Nov 2019 (5 years ago)

C Fleming-Smith

1/5 Stars
Called them 3 times when I was initially trying to rent my property and was always assured that someone would call and email me back, never happened. But surprise surprise, as soon as I list with another agent, they won’t stop pestering me with calls and letters.... Read more
Landlord
3rd Aug 2019 (5 years ago)

D Cheesman

5/5 Stars
I would have no hesitation in recommending Matt, Josh and the team. From the first meeting with Matt, everything was explained clearly, and the team soon had a purchaser on board for our property. Even though we had numerous problems with the bottom of our chain, which was being handled by a different estate agent, Josh was very proactive in keeping me informed stage by stage. Also, I cannot stress enough how helpful it was to use Shoosmiths as our conveyancers through William H Brown, as between them they kept the communication flowing. I would definitely use them again.... Read more
Seller
6th Feb 2019 (6 years ago)

J Callis

5/5 Stars
I mainly dealt with Josh and cannot fault his service! First time buying a house so wasn't really sure what I was doing but he was always able to help and answer my questions! Don't plan on moving anytime soon but when we do will defiantly use these guys!!!... Read more
Buyer
19th Dec 2018 (6 years ago)

P L

5/5 Stars
Our move was most complicated and from the day we met Matt Yates to the day of completion the service we received was patient, efficient and always friendly. Josh Morling became our point of contact and he was always understanding. If he did not have the answer he always came back to me sooner rather than later. A pleasure to speak to I had confidence he had our best interests in mind when showing prospective purchasers around our property, securing a sale and seeing it through to the end. Shoosmiths Solicitors offered an equally efficient service. As I mentioned ours was by far a straightforward process and our personal contact was always available via the telephone for any queries we had and dealt with straight away. Thank you All At Stowmarket William H Brown for your help.... Read more
Seller
3rd Nov 2018 (6 years ago)

E Budgen

1/5 Stars
A frustrating experience from the beginning. Matt persuaded my elderly mother to use their recommended solicitors who turned out to be an absolute nightmare. We were told that they had been used lots of times and would ensure the sale went through quickly. This was not the case. It was a catalogue of disasters from start to finish and I ended up doing the majority of the chasing and phone calls. Half way through this very stressful experience Josh and Matt then admitted that my mum was the first client to use this solicitor so we felt lied to and misinformed. Josh was poor at returning phone calls or keeping my mum informed throughout the sale and his favourite one liner which was not helpful is "I get that". Not a professional response when you are ringing for the umpteenth time to tell him how frustrated you are. I would not use William Brown again. We have had no apology for their poor service.... Read more
Seller
6th Oct 2018 (6 years ago)

F Street

5/5 Stars
Service was excellent from start to finish. We had good regular contact with the team. 10 out of 10.... Read more
11th Jul 2018 (6 years ago)

A Cameron

5/5 Stars
A really smart operation. I've been hugely critical of Estate Agents in the past but have found the team at WHB Stowmarket to be friendly, knowledgeable, well managed and excellent communicators. Would highly recommend.... Read more
9th Apr 2018 (6 years ago)

O Rudd

5/5 Stars
We had excellent service from Matt and the team. We had been with another agent in town for many months during which Matt kept in regular contact. Once we were out of contract, Matt came round and we signed up with William H Brown. They encouraged us that an open house was the way forward, so we went with that and were really pleased to get an offer on the day. Great communication. Great service. Would highly recommend.... Read more
Seller
9th Apr 2018 (6 years ago)

C McCain

5/5 Stars
Brilliant team led by Matt, Josh was great in the office and Nicky the mortgage lady was super helpful and really knows her stuff. The office is lovely too!... Read more
8th Apr 2018 (6 years ago)

K Wolton

5/5 Stars
Very helpful and friendly staff, nice atmosphere in the office, no pushy salesmen! I would highly recommend you give these guys a look if your buying or selling a house! Right next to costa too, added bonus!... Read more
Seller
1st Apr 2018 (6 years ago)

M manser

5/5 Stars
We had a great experience from start to finish. The staff are all friendly, polite & helpful. The service was very efficient, in fact so much so that our first viewing, the first day of it being on the market resulted in a full asking price offer. Would highly recommend.... Read more
Seller
13th Mar 2018 (6 years ago)
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