The marketing advice I was given was absolutely spot on, but the additional assistance I received in relation to issues at the property was absolutely invaluable which made a difficult situation for me that much easier to cope with. My contact Eddie went the extra mile on more than one occasion. No hesitation in recommending them.
This Agency is really bad! My partner and I went to view the flat in Abbey Wood and made an offer. we really love the flat and this was our number 1. Lisa the manager was our main contact told us a lot stories: "i cannot get hold of the landlord", "I left him voicemails and put a letter at his house", "maybe something happened to him", "he might be on holiday". 3 weeks later.. she came back "the landlord has reappeared". He wants to know about us!! Lisa has already all information about us... We again send us our information. 2 days later... she informed us that the landlord had bad experience with previous tenant who were black (not to mentioned my partner and I are black) and the landlord might wants to sell his property.. In the afternoon she called us to inform the landlord decided to go ahead to sell the property. We have been looking on property and noticed the flat was still on offer and one month and half later has been let!!!!! My sister called to make to arrange a viewing after Lisa told us all these stories and Lisa send her information and could arrange a view!!!
I had very good experience with Hi-Residential for the whole process of my purchase, good communication with Ben and he is very helpful.
After being chased to see if I was interested in a house I viewed which to be honest wasn't up to scratch, I said I wasn't interest because of a few reasons I'd mentioned before and was hung up on! Wouldn't touch them with someone else's barge pole!
All of the team at Abbey Wood were helpful and professional I would 100% recommend them. They gave great service to my and my partner.
Poor. No communication. Paid my deposit in this office. No is not their job for refundable...
Asking for deductions for damages from previous tenant. Evidence provided. ZERO attention
Criminal letting agency
I signed a couple of forms and left Robinson-Jackson to get on with it. A very professional helpful service from start to finish. The team kept me updated throughout the process.
I have no hesitation in recommending them.
Made an appointment with getagents then received no confirmation from the branch even after emailing. When i called they declared that they weren't interested in coming to the property but didn't even think to contact me to let me know. Ridiculous!
Absolutely impressed with Charlie - a true assets to Anthony Martin. He’s quick, responsive and knowledgeable in lettings. Photos taken and property uploaded online within 1 hour 45 minutes, and I received a call letting me know. Well done Charlie.
So far I've been waiting 21days for my deposit to be returned and keep getting fobbed off by the property maintenance department saying landlords verbally agreed but needs to put it in writing, no further correspondence from them that was a week ago , I'm still no clearer as to when I'm getting this back, I had the house I left completely redecorated before giving back the keys ..quick enough to take the deposit, renters beware!!!!!!