The marketing advice I was given was absolutely spot on, but the additional assistance I received in relation to issues at the property was absolutely invaluable which made a difficult situation for me that much easier to cope with. My contact Eddie went the extra mile on more than one occasion. No hesitation in recommending them.
This Agency is really bad! My partner and I went to view the flat in Abbey Wood and made an offer. we really love the flat and this was our number 1. Lisa the manager was our main contact told us a lot stories: "i cannot get hold of the landlord", "I left him voicemails and put a letter at his house", "maybe something happened to him", "he might be on holiday". 3 weeks later.. she came back "the landlord has reappeared". He wants to know about us!! Lisa has already all information about us... We again send us our information. 2 days later... she informed us that the landlord had bad experience with previous tenant who were black (not to mentioned my partner and I are black) and the landlord might wants to sell his property.. In the afternoon she called us to inform the landlord decided to go ahead to sell the property. We have been looking on property and noticed the flat was still on offer and one month and half later has been let!!!!! My sister called to make to arrange a viewing after Lisa told us all these stories and Lisa send her information and could arrange a view!!!
I had very good experience with Hi-Residential for the whole process of my purchase, good communication with Ben and he is very helpful.
After being chased to see if I was interested in a house I viewed which to be honest wasn't up to scratch, I said I wasn't interest because of a few reasons I'd mentioned before and was hung up on! Wouldn't touch them with someone else's barge pole!
All of the team at Abbey Wood were helpful and professional I would 100% recommend them. They gave great service to my and my partner.
Poor. No communication. Paid my deposit in this office. No is not their job for refundable...
Asking for deductions for damages from previous tenant. Evidence provided. ZERO attention
Criminal letting agency
I signed a couple of forms and left Robinson-Jackson to get on with it. A very professional helpful service from start to finish. The team kept me updated throughout the process.
I have no hesitation in recommending them.
After selling my property through Robinson Jackson (Plumstead Common Rd) I highly recommend them. They dealt with my sale with 5 star treatment from start to finish & Hazel & the others always kept me in the loop every step of the way!! If you are thinking of selling or renting your property in the area please give these guys a try!! You won’t be disappointed ????????
Helen was amazing! I would 100% recommend her. Thanks for all your hard work and great advice Helen :)
Charged me for engineer visit without obtaining vat receipt or invoice for the charges. I already had appliances insurance cover with clear instructions from me to contact the insurance in emergency. This was carried out by their rent desk agent named Donna who still work there.
I would have reported them to ombudsman if they didn't refund me.
Excellent service provided by James Clow & Freddie Jacobs on the sale of my property. Constantly updating me with the progress of the sale and always responding promptly to any questions asked. Would recommend all my friends, family and associates to use this company.
I was recently looking to buy an investment property in the area and was very impressed by the professionalism, responsiveness and enthusiasm of Freddie and his colleagues at Acorn in flagging properties and organising viewings for me. He was also very helpful in providing market rental comparables and I found that the negotiation with the vendor was fair and stress-free. I would wholeheartedly recommend Acorn to buyers and sellers, since their marketing material was also well presented.