Perfect service, professional attitude and prompt communications. Highly recommend!!!
This Agency is really bad! My partner and I went to view the flat in Abbey Wood and made an offer. we really love the flat and this was our number 1. Lisa the manager was our main contact told us a lot stories: "i cannot get hold of the landlord", "I left him voicemails and put a letter at his house", "maybe something happened to him", "he might be on holiday". 3 weeks later.. she came back "the landlord has reappeared". He wants to know about us!! Lisa has already all information about us... We again send us our information. 2 days later... she informed us that the landlord had bad experience with previous tenant who were black (not to mentioned my partner and I are black) and the landlord might wants to sell his property.. In the afternoon she called us to inform the landlord decided to go ahead to sell the property. We have been looking on property and noticed the flat was still on offer and one month and half later has been let!!!!! My sister called to make to arrange a viewing after Lisa told us all these stories and Lisa send her information and could arrange a view!!!
Great job done by Jack, Sharon and the team. Really helpful, always happy to answer any questions and chase things up. Thanks again all.
As a first time buyer, I was delighted to have an offer accepted on a lovely flat through this estate agent. Despite being informed by Robinson Jackson that I was one of seven bidders for the property, my offer was somehow accepted by the vendor who they claimed had warmed to me during the viewing. I was over the moon and excited about moving in.
What I would later learn was the property had signs of subsidence or some kind of structural movement. My surveyor – who I had paid almost £250 to conduct a report - wouldn’t consider giving me a mortgage unless I paid in excess of £1,000 for a more extensive survey, which could have just highlighted more issues. As the vendor had bought the freehold for their property, there was no form of insurance to cover the issue of subsidence.
As I researched further, I found that the flat in question had been put on the market previously and I believe the same thing had happened (the buyer's bank would not provide a mortgage due to signs of subsidence). I believe the vendor of the property had attempted to hide the cracks caused by the subsidence in the hope that my surveyor wouldn't notice them. The vendor (the one who had warmed to me during the viewing) was dismissive after the surveyor report and informed me that they would be putting the property on the market despite my initial attempts to negotiate the issue. I felt this was unfair and questioned their behaviour. The flat was placed on the market several times afterwards, all failing for the same reason – subsidence.
It soon came to light that Robinson Jackson were privy to these issues but continued to market the property to prospective buyers in the hope a buyer’s survey wouldn't pick up on it. I feel this was very irresponsible as purchasing a flat with this issue would have such an impact if a buyer tried to sell in the future. It’s also giving false hope, wasting time and robbing potential buyers of £250 in survey report expenses. In fact, I phoned the estate agent to enquire about the property when it was re-marketed for the fifth time on their website and was informed by their staff that the reason it was being re-marketed was due to ‘buyers with commitment issues’. This left me angry as I was more than willing to commit to the sale.
It’s clear the estate agent only care about their commission and not providing an honest, quality service. As a vulnerable first time buyer, they could have lumbered me with an unsellable property just for a bit of commission and I will ensure that I do not use them again.
Exceptional service from the Robinson Jackson team. They kept me updated throughout the sale of my house, making the entire process as stress-free as possible! Wouldn't hesitate to recommend them!
Made an appointment with getagents then received no confirmation from the branch even after emailing. When i called they declared that they weren't interested in coming to the property but didn't even think to contact me to let me know. Ridiculous!
Absolutely impressed with Charlie - a true assets to Anthony Martin. He’s quick, responsive and knowledgeable in lettings. Photos taken and property uploaded online within 1 hour 45 minutes, and I received a call letting me know. Well done Charlie.
So far I've been waiting 21days for my deposit to be returned and keep getting fobbed off by the property maintenance department saying landlords verbally agreed but needs to put it in writing, no further correspondence from them that was a week ago , I'm still no clearer as to when I'm getting this back, I had the house I left completely redecorated before giving back the keys ..quick enough to take the deposit, renters beware!!!!!!
9 Midfield Parade Mayplace Road East, Barnehurst, Kent
Anthony Martin (AM) by far the Best property agents I have dealt with. The team of Cameron and George were fantastic. Albeit the sale took a while, which was more to do with the market factors than any shortcoming on AM, they were a breath of Fresh air in comparison to some of the nasty folk masquerading around as property agents. They were friendly, human and trustworthy. Where I think AM stands head and shoulders above the other lot is that they have Human Values and they deliver a Human based service and they respect their clientele . You cannot place a price on that. I would unreservedly recommend AM to any prospective buyer or seller as you can rest assured that you will receive honesty, a high level of professionalism but above all you get to meet and interact with some genuinely decent people. Well done AM and thank you.
These guys and girls were great ! Every one there was more than helpful! And of course they got my house sold for the price I wanted, which was a good price! Thanks again all