I had very good experience with Hi-Residential for the whole process of my purchase, good communication with Ben and he is very helpful.
Bias towards landlord! They don't care about tenants, faults in the house are not repaired and they try to blame tenants for them (rented a property which had rat and cockroach infestation and was damping with leakage through the ceiling - they blamed me for them). They do not care about tenants whatsoever as they try to spend as little as possible in actually repairing things in property and they receive their monthly commission from landlords. If you're lucky they might send someone to view it and that's usually after 6 months of constant emails -at the end of the day, nothing is fixed despite paying rent on time each month. I honestly would not recommend renting from them if you want a good standard of living. I'm certainly never renting property from them again.
We sold our first house through Robinson Jackson about 4years ago now. We were so happy with the help they provided including dealing with the other estate agents we purchased our new property from. We felt they were with us through everything and were people of their word. Jack was the main helper but Sharon also helped. I can't say enough good things about their service! Would sell through them again.
Ben Harrington and his team have all been first class during the sale of my property and my purchase. From the very start, Ben, Conor and James made contact weekly to keep me updated on the progress of my sale. They were also very patient whilst I searched for my perfect property. Once the sale and purchase were progressing, Sue was so helpful and efficient. Trish & Ben (mortgage advisor) were also really helpful. They made a daunting and stressful process so much easier for me.
Huge thanks to Ben, Sue, Conor, James, Trish & Ben. A helpful, efficient, professional and friendly team.
Hard work to get information out of. Wont use again
RJ Plumstead staff are extremely thoughtful, patient and considerate to your needs. We have not had a bad experience and we have both bought and sold through them on numerous occasions. Highly recommended.
After selling my property through Robinson Jackson (Plumstead Common Rd) I highly recommend them. They dealt with my sale with 5 star treatment from start to finish & Hazel & the others always kept me in the loop every step of the way!! If you are thinking of selling or renting your property in the area please give these guys a try!! You won’t be disappointed ????????
Nothing was too much trouble, especially for Helen who went above and beyond to make the whole process as smooth as possible. What a star! Was well informed of how things were progressing. Friendly staff who listened and did as we asked. Would recommend for sure from my experience!
Charged me for engineer visit without obtaining vat receipt or invoice for the charges. I already had appliances insurance cover with clear instructions from me to contact the insurance in emergency. This was carried out by their rent desk agent named Donna who still work there.
I would have reported them to ombudsman if they didn't refund me.