I couldn’t have asked for a more understanding and helpful team of people when selling my home after my husband died. The Jones and Chapman team in Wallasey went above and beyond expectations. I am so grateful for your kindness and professionalism.
hey manage a property for us over the last 2 years, and its been one thing after another , Causing us a HUGE Amount of stress !
The last tenants Jones & Chapman failed to get them to resign the lease after a year and then they moved out early & the property was left empty for a while , after I had been chasing them or months.
The main Issue at the moment is the property is 5 months in arrears !!!! Jones & Chapman have been collecting rent and not allocating it to the account leaving our bank account WELL overdrawn !! Basically they are ILLEGALLY withholding funds !! not paying us the rent that they are holding in their own accounts earning interest then still having the cheek to charge us management fees. I have been tirelessly chasing via phone and email
We love over seas and pay a large amount of management fees so that they can look after the property for us , But they cannot do the basics
1 sign Lease (fail )
2 collect rent (Fail)
I strongly advise you not to use Jones & Chapman, they have caused me nothing but stress. I still do not have this problem resolved after nearly 6 weeks.
I am very grateful to Louise and Samantha a BF&L, Moreton Branch for their enthusiastic, proactive approach to selling my property. They kept me informed at all times and although there were some tricky setbacks going on at times (not their doing!) they kept on plugging away and working at it until they got a result. I thoroughly recommend them to anyone who wishes to sell a property - you couldn't get better service anywhere. CHS.
Terrible experience . Agents blatantly lied, wasted my time and didn't even say sorry about it !
Really positive experience so far! Andrew was lovely and very professional when conducting the valuation. We sold our house and had an offer accepted on our new one within 5 days! Nicola and Jake are always on the end of the phone/email for advice. We would definitely recommend Harper and Woods.
They have been extremely helpful. Keeping me up to date and always available if I have a query