M Giamprini
A terrific group of real estate experts in London. Thorough, and very professional. I highly recommend the team at 1st Choice Properties. They were a pleasure to work with and made the whole process so easy. Thank you!!!... Read more
9th Nov 2023 (1 year ago)
S Mascarenhas

AVOID 1st CHOICE PROPERTIES.
It was an awful experience living in one of the properties managed by 1st Choice Properties. The renting process took ages and in the end, there was no contract.
The responsible for the house, Shane, took it with no commitment. It was impossible to contact him. there are emails that we sent to him more the 6 months ago and he hasn't replied yet.
I moved into the middle of May 2022, sublet room. The previous tenant and I discussed everything by email and this agency requested me some docs. I have emails to prove it. However, only now, after 9 months they realised it.
For my new place, I needed a reference.
It was the only opportunity I could contact him by calling the agency. He said that I should ask my new landlord to request it by email. I have the email to proof.
He did it a month ago but hasn't heard back from Shane yet.
By the way, I am impressed by how quickly they replied to this, review (different from answering our emails/phone calls).... Read more
Tenant
21st Feb 2023 (2 years ago)
D Carlucci
we have been working together for many years and they are professional and very trustworthy company. Highly suggested... Read more
3rd Nov 2021 (3 years ago)
G Bosher
From viewing the property, check-in, any questions whilst living at the property and right through to check-out, Mark, Kelly and the team provide a great service with an added personal touch that makes the process a lot easier and smoother. As my partner and I were first time renters they went above and beyond to ensure we were looked after. Any issues were dealt with instantly, not that there were many! It was a pleasure dealing with 1st Choice Properties and making our first home feel like home!... Read more
Tenant
26th Feb 2020 (5 years ago)
S Harris
We had a great experience in getting a property with 1st choice properties. For the viewings Shane was prompt and gave us a good walk through. Our tenancy agreement was as expected with no hidden surprises and we were given a comprehensive inventory that accurately reflected the state of the property. During our tenancy Shane has answered any questions and responded helpfully to our emails. We would happily rent with 1st choice properties again and can highly recommend them.... Read more
Tenant
15th Sep 2019 (5 years ago)
J Madigan
Shane is very helpful and had an excellent knowledge of the local property market in London NW6... Read more
29th Aug 2019 (5 years ago)
W Tony
Shane and his team have been excellent on securing a beautiful new rental property quickly and efficiently in exactly the preferred location. All went smoothly because of their good communication and follow through on getting everything done and accomplished and move in within 2 weeks time. Almost unheard of in London! Thanks!... Read more
Tenant
1st Aug 2019 (5 years ago)
E Viste
Great agency! Shane is very responsive and always happy to help.... Read more
20th Oct 2018 (6 years ago)
J Ritter
Thanks to this agency we finally found a place we proudly can call home!
Very good customer service, always quick response time
(And there is a cute little dog in the office )
Can only recommend this agency... Read more
30th Aug 2018 (6 years ago)
I White
Great & seamless tenancy process. Upfront & honest. A friendly, think outside of the box letting agent I would genuinely recommend. Looking forward to moving in this weekend... Read more
Tenant
6th Jul 2018 (7 years ago)
H Petkus
I have only good words to say about this agency and Shane. Undoubtedly the best customer service I've experienced from any lettings agents. Very personalised approach and support, great communication, easy paperwork, reasonable fees and smooth moving in process. Highly recommended!... Read more
Landlord
29th Jun 2018 (7 years ago)
J (JustVlogIn)
Very excellent service and client care! Shane at 1st Choice Properties, has been very polite and patient with every question I threw at him. From viewing to move in, all stages has been a delight!... Read more
Tenant
13th Jun 2018 (7 years ago)
gomaoong
From the beginning, Shane had been very personallly concerned for us, the tenants, and I’ve witnessed his hard working attitude towards his profession.
My wife and I would recommend 1stChoiceProperties for the way Shane approached us. It’s nice to be treated like people and not just a way to grow your business.... Read more
Tenant
1st Jun 2018 (7 years ago)
M wigley
I had been looking for a place for a few weeks with no success ..... I was given 1st choice number and they found me a place plus moved me in within 1 week... Thanks for the service I would definitely use again ...... Read more
Tenant
1st Aug 2017 (7 years ago)
E Cocks
I would not use this agency ever!!!!!!! They are rude, stuck up and lazy they don't want to do the work to make the money they want to get the money with out the work. I feel very sorry for the people that work for them. I had to give them a rating to leave a comment but personally I wouldn't of even given them one star.... Read more
11th Jul 2017 (7 years ago)
A Sichilongo
Friendly & professional letting outfit - a helluva lot better than most others in the area!... Read more
30th Apr 2017 (8 years ago)
T Roe
First choice have been our letting agent's for seven years now. The team have always helped out with any request we have had and we have always had excellent tenants. Highly recommended... Read more
Landlord
29th Nov 2016 (8 years ago)
J Hoskyns
Very happy with the service from 1st Choice Properties. They were proactive and personable throughout, helping us get into our flat, supporting us throughout our tenancy, and organising viewings and lining up new tenants when we had to move out. Would highly recommend.... Read more
Tenant
14th Nov 2016 (8 years ago)
S Burnett
Such an amazing experience. Personalised service from the whole team. Highly recommended.... Read more
14th Oct 2016 (8 years ago)
B sa
I have bad experience with this agency... Read more
10th Oct 2016 (8 years ago)
C Clark
The team here are extremely helpful. They got me and my girlfriend moved into the flat we wanted very quickly and with minimal fuss. Been renting with them for a year now, and they are always available, helpful and friendly.... Read more
Tenant
24th Sep 2016 (8 years ago)
A Rogers
After almost five happy years of professional, friendly, fair dealing with Shane and Val, I have no hesitation in recommending 1st Choice Properties.... Read more
16th Aug 2016 (8 years ago)
T Fake
1st Choice have been great since we moved into our new flat in Chiswick. Shane and the team are very approachable, and previous problems we have experienced with the property have usually been sorted within 24 hours. Would definitely recommend.... Read more
Tenant
9th Aug 2016 (8 years ago)
G rizza
Very professional agency!
They supported us in all requests
And always got back to us with quick response!... Read more
22nd May 2016 (9 years ago)
I Coombes
The Team at 1st Choice Properties were superb in both their professionalism and communication all the way through our purchase and reletting. We had a very tight deadline to overcome and they were instrumental in resolving any potential pitfalls. Due to their attentiveness and diligence the whole process ran like clockwork. I would highly recommend....1st Choice...1st Class!... Read more
13th May 2016 (9 years ago)
R Helyar
We sold a flat in Wembley and are very happy with the excellent service provided by 1st Choice Properties. Despite very tight timescales Shane was able liase with all the parties to ensure our sale was completed in time. We would definitely recommend 1st Choice Properties.... Read more
Seller
15th Apr 2016 (9 years ago)
R Balfour
Patience, honesty and trust are words rarely associated with Estate Agents. However, 1st choice were amazing from start to finish. I left them to do everything and their assurance throughout the process as well as personal touch, felt like i was leaving if to someone very close to me to take away the heavy burden of trying to get the best and most realistic deal done, without all the sales pitch nonsense that I find so off putting about estate agents. With the level of service and dedication provided, this makes the fee the best value for money every. 1st choice, I salute you. Estate Agents, please take note!... Read more
8th Apr 2016 (9 years ago)
M BANGA
Great Staff and helpfull ,highly recommended.
Also moved in within the same day
Mathieu Thomas... Read more
Tenant
6th Mar 2016 (9 years ago)
A Eugenio
I deal with agencies throughout the UK in my line of work and I can say that my experience with 1st Choice Properties has been positive, friendly and consummately professional - I can't ask for more than - other than working with them again.
Agi Eugenio... Read more
4th Mar 2016 (9 years ago)
D Keane
I have had the pleasure of using 1st Choice Properties for sales and lettings for over two years in Central and North West London. Led by Shane and Val they are courteous, extremely helpful and are totally realistic on the current prices in the property market, which gets deals done. Furthermore they are very competitive on their fees in offering what is a first class service. I always contact them if I am buying, selling or letting and have no hesitation in recommending them to others.... Read more
1st Mar 2016 (9 years ago)
D Decourcey
I used 1st Choice to sell my flat after them letting it for me over the course of 5 years. They had a buyer and offer that I was happy with within 1 week on the market!. Shane was very helpful throughout the whole process and kept me updated throughout. I would highly recommend them for both sales and lettings.... Read more
Seller
17th Feb 2016 (9 years ago)
C Moores
Fantastic! Highly recommend, A very different feel to other estate agents. Understanding, helpful and a really approachable team. Very reasonable fees for a fantastic service. A real breathe of fresh air in a world full of people trying to trip you up and rip you off. Couldn't recommend highly enough and will use again when I need to find another flat to rent, and when I come to buying our house. Office is lovely and they even have a little dog... What more could you want! Oh and punctual, which is a real rarity with estate agents! ;)
Chris & Rach
(very happy customers)... Read more
9th Oct 2015 (9 years ago)