Acres are an independent estate agency which was established in 1992. We have six offices covering sales, letting, and property management across the North Birmingham area.  

Acres - Four Oaks

Sutton Coldfield

Acres Estate Agents - Sutton Coldfield

Acres - Wylde Green

Acres Estate Agents - Great Barr

Acres

Paul Carr - Exclusive & Rural Homes

Paul Carr - Four Oaks

Century 21 - Sutton Coldfield

Harveys Estate Agents Ltd

Bill Tandy & Co - Sutton Coldfield

Fine & Country - Sutton Coldfield

Nigel and Team sold my house in 3 days all questions emails and calls were returned within the hour if not immediately even through the Covid 19 Pandemic. I can't fault Acres throughout the whole process and if I ever sell my house again will go back to Acres.

After calling the office to arrange a viewing on a property for sale, I was asked by the sales associate Liz if my property was sold, to which I replied “no I have not listed it” (as I am thinking of putting it on rent). Her reply was that she cannot arrange a viewing under that circumstance.  I asked why, as I may or may not sell my property and instead rent it out. She aggressively replied with “well you just said that you have not listed it!!” 
After explaining my intentions, to which her rather negative and dumbfounded attitude couldn’t bare to swallow, I decided to let it pass and try again with my wording. 
After finally getting my point across I then asked again to arrange a viewing. To which she now replied “do you have proof of funding - a mortgage in principal ?!” I said “you need that just to view a property?! You’re the only agent that’s ever asked that.  Her reply - “yes, well it works for us!!” She was oblivious to the fact that I did not need a mortgage as I was a cash buyer. 
So in a nutshell a house me and my wife wanted to view and potentially purchase, was lost out on due to Liz not allowing us to view and property they have for sale.  Even though the property has been on sale for quite a while and has been reduced in price recently. 
At this point I realised I was talking to a narcissist individual who obviously did not want a potential sale or even hit their targeted viewing figures. 
The only positive I can take from this experience was that I was not singled out, as from a number of previous reviews Liz seems to be quite a catch. 
If you are planning to sell your property, I would definitely not recommend this place! I know I won’t.

After my first meeting with Nigel,  every aspect of the sale was completed without further input from myself. Escorted viewings, prospective purchaser vetting and the actual sale all completed seamlessly and with no dramas. Faultless, thank you.

I have found Acres to be extremely professional, they have kept me up to date with visits and have advertised very well.

Nigel Deekes has been helpful and very informative he has a wealth of experience and is more than willing to help even in these strange times we find ourselves in.

Please give them a go if your looking to buy or sell they come highly recommended.

Staff were perfectly fine and friendly, particularly Kay who was very nice in dealing with my house purchase.  Did struggle to get viewings booked in over the Christmas holidays due to their availability.

After having our home for sale with another agent in the area for 10 weeks with no sale we decided to change agent to Acres Estate Agents.
We were thrilled that within 2 weeks we had a sale. We found Acres estate agents to be very pro active, professional with regular updates unlike the other agent. Communication was also excellent. We will only ever use Acres moving forward without hesitation.
Highly recommend Acres Estate Agents.

A huge thank you to the lovely sales team at Four Oaks for all their support and advice received during the recent sale of my property.
A very special thank you to Liz who was extremely pleasant and helpful throughout the entire process, providing regular updates, speaking to all involved within the chain to ensure a timely and smooth completion.
I am delighted with the service that I have received from the initial accurate valuation with Nigel through to the dealings with the whole team and would highly recommend Acres.

Some rude and abrupt staff - especially Liz, who has a terrible, arrogant attitude towards customers. So many people have reported this same thing, so why don't you address it ? Cannot recommend using Acres Four Oaks.

A professional and customer focused company who provide a excellent service throughout the sales process. Managed to negotiate our sale at full asking price so could not be happier. I have bought and sold properties with numerous estate agents over the years and would rate Acres as the best I have dealt with. 
Outstanding!!

Rushed telephone conversation today.  Not at all professional.  I was about to continue with what I was saying but the lady on the other end rushed me off saying 'Don't worry about it, bye' and put the phone down!!! I think some of the office staff need customer service training!!

After being on the market for 8 weeks with a well known on-line agent and having had very few viewings and only one offer of £15,000 below the asking price, I decided to try my local Acres office at Four Oaks.  I'm glad I did!  Within 2 weeks I had an offer at the full asking price and 10 weeks later the sale completed.  Acres staff were very friendly, knowledgeable and helpful.  I had originally thought that on-line was the modern approach but I do feel that prospective buyers prefer to deal directly with a person when it comes to buying a house.  Thank you Nigel, Liz and the rest of the team!

“Choosing Acres and the team that came with that decision was the best choice of agent I could of wished for. From the first meeting with Nigel I felt assured the sale of my home would be a priority and not just one of many, no fluff and bluster, no inflated valuation, just an honest assessment of its value and a realistic view of the timescales involved.
I was particularly impressed with the follow up after every viewing and the team effort to get the sale through to completion.
I would thoroughly recommend anyone choosing Acres”       Kevin W.

Nigel and the team were amazing for marketing and sold property within a day.

Pleased with their service from viewing and buying the house. Each time we communicate with them and the message passed over to the seller quicker than our solicitor. Able to get answers from them than from our solicitor. They also help our seller to push the exchange of contracts quicker and get in touch with my solicitor when we can't even get hold of our solicitor. Overall it is a good service from them.

They don't have much parking places in front of their stores. We had to park at Sainsbury and they have a limit of 20 Min. There is a pub nearby but not sure it is free parking. Lot of people park on road side near Tesco. Do leave plenty of time to find place to park.

We purchased a property last year through Acres and they were a disgrace from start to finish. The initial phone call to arrange viewing was an arrogant affair, I dealt with Liz who talks to you like she is doing you a favour by letting you view the property. If you are lucky to be deemed “good enough” by Liz she will arrange a viewing at her convenience (even though the property was empty). On the day of the viewing the agent was clueless. She was unable to answer any questions regarding the property and couldn’t even find the keys to the back door. We decided to make an offer which was accepted by the vendor and arranged a mutually acceptable completion date through our solicitors. Everything was on track and going smoothly when a week before the agreed exchange date I was called by Liz who began shouting at me and asking why we were not exchanging before the end of the month. She said the seller was very unhappy and gave the impression the whole sale could fall through, which was stressful to say the least. I called my solicitor in a panic to see what the problem was and if the seller was still happy with the dates... they were. Turns out it was Liz who was unhappy because the completion date meant she missed her monthly sales target. So much for having your clients interest at heart. Absolutely disgraceful behaviour. Anyway the sale was completed on the scheduled date so bad experience over, right? Wrong! I was called by Liz who asked me to come to the office to collect the keys to my new home... but I had to come and collect them at a time that suited her. I arrive at the office on time and I’m met with a sour faced Liz who demands to see my photographic ID before she would let me have the keys, even though we have met several times before and she knows exactly who I am. I produce my ID, she plonks down a bag of keys on the desk and that’s it. No congratulations, nothing. She barely managed to muster a goodbye as I left the office. The only person with any credit is Nigel (owner of acres) who I dealt with briefly and was able to give me some good professional advice.

So pleased with the service I have received off Nigel and the team at acres four oaks. put my house up for sale, got a great price and a sale within 2 weeks. The office was very professional and dealt in my best interests, not the buyers, which makes a change from most agents I have found.  Seen a coupe of moans off buyers but as i say my estate agent is there to look after me not the buyer and get me the best price. Would use again, and highly recommend. Thanks all

First of all, I was the first to place an offer of the exact price a property was being sold at. It was £360,000, Number 9 Grosvenor close, Four Oaks. After one week a staff member called me to place a second offer. I was in the hospital at the time with my son and due to my accent and the required silence inside of a hospital, he misunderstood me. I called back IMMEDIATELY and put in 369,000 for my second offer instead of the uncertain 363,000 I had said before, but she had confirmed the accidental one as my second offer. I and a friend went to their office to see their manager but instead I was met with rude staff and a lack of interest. The staff member claimed that she had even called the owner and confirmed my 369,000 even though she hadn't. I asked her specifically to show me the recorded call and she said ok but simply avoided showing me.

I put in an offer on a house, was told later that day I hadn't got it due to a cash buyer. Two days later I spoke to the vendors, who hadn't received my offer until over 24hrs AFTER I'd been told I hadn't got it AND that they hadn't got a cash buyer. Utterly abysmal and unprofessional behaviour, do not trust a word they say, I'm currently looking at reporting them.

I recently sold a flat through Acres in Four Oaks. The service i recieved was exceptional from the initual meeting and valuation with Nigel Deeke, through to the viewings, negotiations and management of the sale. I was always kept fully informed with regular updates about the viewings and then later the progress of the sale. I expected the sale of the  flat to be very stressful but was extremely pleased to find that this was not the case plus they managed to negotiate an £8k more tgan expected.All in all a very professional company who provided a second to none service. Thank you

Delighted with the service I received from Nigel and the staff at Acres, Four Oaks!

We bought our house through Acres. Both Louise and Derran were extremely helpful and supported us all the way. Acres made great efforts to keep on top of what was happening in other parts of the chain to keep everything on track. They gave good advice and supported all the way.

Enquired about one of their rental properties on August 3rd via rightmove and recieved no correspondance until the 16th to be informed the property was now let. I wouldnt be so annoyed but when I called and spoke to Samantha she was rude, laughed at me on the call and told me to call them in future. I was told my email was received 13 days after I sent the enquiry. I didnt realise as a potential client you were supposed to chase an agent yourself. This was a property we were waiting for to put in an application.

Quite disappointed, rather rude staff, talking over you on the phone, not willing to listen! Not a good experience to have!

As first time buyers buying a house was a new experience for us. Acres guided us through along with the mortgage advisor Steve who was fantastic and helped us every step of the way. The acres four oaks team were so helpful and made buying our first home a stress free process ! Would definitely recommend their  services. Thank you all !

I can't thank the team at Acres enough - and Liz in particular.  In terms of customer care, attention to detail and the sheer energy that she put into our recent house sale, she was absolutely *outstanding*.  Huge thanks to everyone else as well. Delighted.

Really pleased with the help and advise the sales team gave my wife and I in our sale and purchase. The transaction was fast and smooth, Nigel gave me great help with some issues on my survey and helps smooth the sale issues though. Thanks very much to the sales team can't recommend them highly enough.

Like others, I found the staff rude & extremely reluctant to help or even take the calls. Days passes before getting back to me. The state of the house at starting the contract was pretty bad. No attempts to reconcile any differences with the landlord. Luckily, I took photos at start & end of contract & raised a dispute with deposit scheme & got ALL my money back. In nutshell: EXPECT TROUBLE. 
Sadly, I cannot give them any less rating. 

Just completed on the house i have been after for ages, the team at acres really pulled out all the stops to get it for me and sought out a couple of niggles, thanks all, to use an old phrase " blooming Bostin job ! "  

I am so pleased with my choice of using acres to sell my home. Great friendly sales team,on the market and sold within days and £10,000 higher price achieved than another agents quoted me !

What can I say other than outstanding. Having just sold my house with Acres, after using a different agent initially that went nowhere I was so pleased. The staff were very helpful, found me a buyer quickly and resolving a couple of issues with my buyer and the survey. Would defiantly recommend and would use them again. Rose. 

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Acres - Four Oaks

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Have you used this agent?

The wrong agent can ruin your sale.

Sell your home

Company

Acres - Four Oaks

Opening hours

Accreditations

Performance stats

% of asking price

Average sell time

Fee

Listings by number of bedrooms

Listings by postcode

More agents nearby

More Acres branches

Acres - Four Oaks Reviews.css-1tzeee1{opacity:0.5;} 32

Have you used this agent?

The wrong agent can ruin your sale.

Acres - Four Oaks Reviews 32