Are Alan Cooke Estate Agents - Moortown, Leeds Right For You?

I engaged Alan Cooke to advertise a property in 2016 and more recently in February 2019 for a fully managed marketing and rental of a property in Moortown, Leeds.

Family business since the 1960's which excels all the way and a level of experience and service which simply cannot be replicated with other companies - I can vouch from personal experience of this.

I can thoroughly recommend Alan Cooke Estate Agents, Harrogate Road, Moortown to all perspective vendors, purchasers, landlords or tenants.

Thanks to Jeremy, Gabrielle and Nicola for an outstanding level of service and professionalism throughout!

Third Party Review - this review has not been verified by GetAgent.

Had a fantastic experience with Alan Cooke, and they dealt with the rental process with speed and efficiency.

I spoke to Gabrielle on the phone and she was incredibly polite and helpful throughout the whole process, and i'd happily go with Alan Cooke Estate Agents next time I'm looking to rent a property.

Thank you to Gabrielle, Nicola and Jeremy for their help.

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I have been dealing with Alan Cooke Estate Agents in Moortown for many years and never once have they failed me. Staff are courteous and very knowledgeable about the local area and i wouldn't hesitate in recommending their services.

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Effortless, friendly and extremely professional. For such a small team, my wife and I felt so assured at such a heartbreaking time of our life. Our mother would be so happy that we sold her house with Alan Cooke Estate Agents. Many thanks to Nicola & Jeremy. Youre No 1!

Third Party Review - this review has not been verified by GetAgent.

I used Alan Cooke for my sale and couldn't fault them. I sold above asking price the first weekend and they "held my hand" throughout the process. In particular Nicola is worth her weight in gold.

Third Party Review - this review has not been verified by GetAgent.

Not very good at what they do. The bloke "jeremy" is your typical tory public school boy pratt,driving around in a merc whilst charging folk for anything he can. A nice throat punch is needed. X

Third Party Review - this review has not been verified by GetAgent.

Sadly we were left very unhappy with this estate agency. They will try and take your deposit, so beware of renting. Make sure that you have everything in email for your inventry. We moved into a house with a dirty kitchen and they charged us £70 to clean cupboard doors. We left the kitchen in a cleaner condition then we got it in. Also be aware that the do not let you come to the check out inventory. They said I couldn't go. Again as they want to try and take your deposit. They don't wanting you to be there to discus any matters they just send you a bill. There was no email for us to rectify anything that they were unhappy with. Had we been allowed to the check out we could of discussed any issue.
Very slow when you want to move into a property. They had our house empty for a week to do repaires. Our friend moved into the property and had to wait till 2.30 to get her keys due to the house having the carpet cleaned. Very disorganised of them as they had a week to do this. My friend had to move into a house with wet carpets. Also the carpet cleaning company must have used dirty water and not changed it as one of the small bedrooms smelt awful.
My advice get everything down in email if you go with this company. And expect for them not to get back to you promptly.
And finally my last comment t us that when they sent people awmround to fix things it was always a quick rushed job. The guy who came to fill in the silicone for the bathroom and the kitchen didn't bother taking off the old silicon he just replaced the top of it.
The oven broke and took 2 weeks to get sorted. One minute we were getting a new oven. Next minute a man came round to fix. The people in the office must not communicate with one another. Which is surprising as I am sure only 3 people work there.
It took them two months nearly to sort out our house alarm that kept going off all the time for no reason.
We have rented with 8 estate agents in our past and this was the worst service.

I recommed going with a bigger chain. A company that is more organised and with more experiance.

Third Party Review - this review has not been verified by GetAgent.

They overvalued my property ridiculously and stupidly to get the listing, NO offers or viewing appointments for 3 months! When I asked why, their response was the property is overpriced !!! Absolute time wasters.

Third Party Review - this review has not been verified by GetAgent.

Sadly we were left very unhappy with this estate agency. They will try and take your deposit, so beware of renting. Make sure that you have everything in email for your inventry. We moved into a house with a dirty kitchen and they charged us £70 to clean cupboard doors. We left the kitchen in a cleaner condition then we got it in. Also be aware that the do not let you come to the check out inventory. They said I couldn't go. Again as they want to try and take your deposit. They don't wanting you to be there to discus any matters they just send you a bill. There was no email for us to rectify anything that they were unhappy with. Had we been allowed to the check out we could of discussed any issue.
Very slow when you want to move into a property. They had our house empty for a week to do repaires. Our friend moved into the property and had to wait till 2.30 to get her keys due to the house having the carpet cleaned. Very disorganised of them as they had a week to do this. My friend had to move into a house with wet carpets. Also the carpet cleaning company must have used dirty water and not changed it as one of the small bedrooms smelt awful.
My advice get everything down in email if you go with this company. And expect for them not to get back to you promptly.
And finally my last comment t us that when they sent people awmround to fix things it was always a quick rushed job. The guy who came to fill in the silicone for the bathroom and the kitchen didn't bother taking off the old silicon he just replaced the top of it.
The oven broke and took 2 weeks to get sorted. One minute we were getting a new oven. Next minute a man came round to fix. The people in the office must not communicate with one another. Which is surprising as I am sure only 3 people work there.
It took them two months nearly to sort out our house alarm that kept going off all the time for no reason.
We have rented with 8 estate agents in our past and this was the worst service.

I recommed going with a bigger chain. A company that is more organised and with more experiance.

Third Party Review - this review has not been verified by GetAgent.

Our experience of Alan Cooke Estate Agents has been outstanding. Their team has been proactive, supportive and entirely reliable. Their knowledge of the North Leeds market, and their personal connections with their client base means that this family run firm punches well above its weight. I would highly recommend Alan Cooke Estate Agents.

Third Party Review - this review has not been verified by GetAgent.