Excellent service from beginning to end. Mine wasn't the easiest house to sell and they updated me fresh ideas. Kept me informed throughout the whole process after I accepted an offer. Joshua was positive and supportive. Always able to take your call. I recommend Acorn to sell your house and they do not stop their high performance until they see you to completion.
Sold two properties through Acorn Catford and have always found the selling process to be well managed and consistent from start to finish. Valuations were accurate and realistic rather than over inflated, viewings were always conducted with adequate notice and respect to the properties and any offers that were put forward to me were backed up with sufficient checks that the buyers were able to buy.
All in all I have been very happy the experience I have had with Acorn Catford and would not hesitate to recommend them as my agent of choice.
This is my first time using the service from KFH. Time we had to find a property to rent was only a week, but Stephanie, Becky, and other members of the team had gone miles away to sort out all completion of the acts needed for the deadline of starting the tenancy. We were very impressed with their professionalism in handling the matter, but yet using the most common sense skills (not stuck into a template of formality) in finding a mutual beneficial, yet legal, solutions to both parties - the tenant and the landlord. Overall, it's a happiness! Thanks KFH!
Sam was exceptionally helpful , fully attentive to my questions and provided well thought out professionally responses. Providing needed information and directives to speed up the move. During my house hunt, Anthony was also very kind, patience and highlighted the to-do's within the area. In all, i can say the members of the team i had contacts with were great.
Recently I have received very professional help from one of KFH staff Natalie H. She was friendly and professional a the same time, always ready to answer my questions or make additional entry to the flat I wanted. I'm particularly grateful for her experience and negotiation skills.
This is my first time I rent a flat for myself and I needed a lot of help, Natalie was very reassuring and helpful trough the whole process. Thank you so much.
Poor service from the branch manager, quite rude too. Shame as other staff were professional at least. I will return when management changes not before. A pity as KFH have several good branches in the Crystal Palace to Bromley region.
A very big thank you to MARK HORAK of the John Payne Estate agent for helping me secure a place in Brunt Ash Hill in a hassle free manner. Thanks once again for your high level professionalism.
I would thoroughly recommend John Payne Lee. My wife and I just sold our house through them and they were excellent in pushing the whole chain through and in always keeping us aware of what was going on. I would particularly like to thank Will as he tirelessly pursued our cause over the whole period of the sale. Also manager Chris was very efficient and professional and Clare too was extremely helpful. A great team effort which worked.
The professionalism and commitment shown by Nicola at Acorn (Eltham branch) was second to none! From helping us find the right property right through to completion, Nicola's helpful and 'can-do' attitude made the whole experience a smooth and pleasant experience! Would definitely recommend and would certainly use her services again in the future! Many thanks!
We've been impressed by Lilia and her approach. We were able to meet the tenants beforehand which was reassuring and communication is very good. Don't have to wait long for replies to emails/calls and they're always very courteous.
So far the accounting side of things is not up to the same level. Delay in the first month's rent then the second month was charged twice for a condition report.