Very happy with Acorn team in Grove Park, a big thanks to Nathaniell who made everything easy for us and always with a smile on his face :).
Since being with Acorn for the last 3 years, i have had nothing but trouble. From losing the keys on the way in, breaking the gas tap, to calling up every month for the rent, to paying for a check every 6 months but not getting one for almost 2 years, and then losing the keys AGAIN on the way out, i would never recommend this company to anyone. If you are a landlord, run. The other direction!
Great service from Alex at JLL whilst buying a property. He made himself available at short notice and during weekends so we could do extra viewings (for moving purposes) after our offer was accepted. He helped move the transaction forward and was good at managing slow solicitors. Would certainly recommend him and JLL.
Dec 3rd 2018- Recently JLL have become my new property management company - the rental process was very simple, easy and painless & I’ve been in regular contact with my property agent - she’s answered all questions promptly & efficently, all things you’d want during the stressful time of renting.
August 2019- Very difficult tenancy agency to work with when experiencing issues with our rental. Despite a glowing review for their sales team in securing our home, their tenancy care team has been rude, unhelpful and does not deliver in resolving complaints within a suitable amount of time.
Kate and Patricia on the sales team and Imran and Georgina on the mortgage team were a pleasure to deal with, always available, approachable and responsive. Regarding the purchase, we needed appointments to view the property at unusual times at short notice, and we raised numerous tedious enquired: KFH would always accommodate. Additionally we (or our representative) benefited from the continuity of only speaking with Kate or Patricia (who would cover for each other as necessary). Overall we feel that we received good advice and honest information and would look at KFH first if/when we plan to sell.
Very friendly and helpful team -- big thanks to Anthony for helping through the leasing process. And for helping me out when I locked myself out of my new flat the day I moved in.
We bought our flat from JP 13 years ago and recently sold it by them again. On both ocassions we them them professional, knowledgeable and yet really personable, an attribute that is scarce in estate agents!
Chris and his team work well together and helped us find a great new home. Thanks to all the team and I would not hesitate to come back to you. We wish you all well.
I would thoroughly recommend John Payne Lee. My wife and I just sold our house through them and they were excellent in pushing the whole chain through and in always keeping us aware of what was going on. I would particularly like to thank Will as he tirelessly pursued our cause over the whole period of the sale. Also manager Chris was very efficient and professional and Clare too was extremely helpful. A great team effort which worked.
My experience with Catford KFH has been amazing! Tiffany was so patient and attentive, making sure all my needs were met. She went the extra mile to make sure everything ran smoothly, and was still very professional whilst doing so. Definitely made my whole experience less stressful! Highly recommended.
KFH (especially Tiffany) made it easy for first time landlords. Very professional service, always available - even out of hours. Thank you very much!