Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025
  1. Home
  2. Alex Neil Estate Agents- Canary Wharf & Docklands
Alex Neil Estate Agents- Canary Wharf & Docklands Logo

Alex Neil Estate Agents- Canary Wharf & Docklands

Closes at 6:00pm
2 Westferry Road, Canary Wharf, E14 8JT
Alex Neil in Canary Wharf & Docklands is your trusted local estate agent for selling and buying properties. We have decades of property experience in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, and Hackney. Home movers have complimented our service standards with high ratings on Google. We have received awards from allAgents and the British Property Awards, and Alex Neil is a member of TPOS.

Opening hours

  • Monday 9:30am - 6:00pm
  • Tuesday 9:30am - 6:00pm
  • Wednesday 9:30am - 6:00pm
  • Thursday 9:30am - 6:00pm
  • Friday 9:30am - 6:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

Alex Neil Estate Agents- Canary Wharf & Docklands Reviews (215)

Have you used this agent?
  1. 83% 5/5 Stars
    83%
  2. 6% 4/5 Stars
    6%
  3. 2% 3/5 Stars
    2%
  4. 1% 2/5 Stars
    1%
  5. 7% 1/5 Stars
    7%
All (215)
Seller (60)
Buyer (48)
Landlord (10)
Tenant (31)
General (66)

Anonymous Homeseller

4/5 Stars
Overall good support from Alex Neill. The team there are experienced with local market knowledge.... Read more
Seller
26th Dec 2024 (7 weeks ago)

Anonymous Homeseller

3/5 Stars
The team were friendly and very competitive on fees. Unfortunately no sale was achieved but thanks to the team for their efforts.... Read more
Seller
27th Nov 2024 (11 weeks ago)

P Janiszewska

5/5 Stars
We had an excellent experience with Alex Neil. Maciej and Georgia were professional, experienced, responsive, efficient and a real pleasure to work with! Highly recommend!... Read more
18th Oct 2024 (17 weeks ago)

S Kanani

5/5 Stars
Georgia was very helpful in what was a difficult conveyancing process. She was always available and was very persistent to ensure we made it to exchange / completion . Would highly recommend!... Read more
18th Oct 2024 (17 weeks ago)

Anonymous Homeseller

4/5 Stars
we took the flat off the market because we weren’t getting any offers. The agent was very good at understanding why that we were happy with the idea of constantly lowering the price... Read more
Seller
16th Oct 2024 (17 weeks ago)

S Cornell

2/5 Stars
Advertising on RightMove leaves something to be desired. Property was chain free - No indication on RightMove Property only available to first time buyers - no indication on Rightmove Disappointing.... Read more
14th Oct 2024 (17 weeks ago)

A Ransom

5/5 Stars
We have just exchanged contracts on a flat in East London. Whilst the conveyancing was complex, with quite a long chain above us, Georgia Naillard, the seller’s agent, was brilliant from start to finish. She was super responsive, kept us well informed and did a great job in helping to get us across the finishing line. A real professional and a genuine pleasure to deal with. Thank you Georgia.... Read more
Buyer
2nd Oct 2024 (19 weeks ago)

L Meckler

5/5 Stars
Had an excellent experience with Alex Neil. Sabrina helped us find the perfect apartment, and Georgia & her team were fantastic in getting us to close. The whole process was seamless, and they’re nothing like other estate agents – smart, personable, and always responsive. They kept us at ease the entire time. Highly recommend! Thank you guys! We adore you :)... Read more
Buyer
30th Sep 2024 (19 weeks ago)

C Baierl-Kwok

5/5 Stars
Georgia Nailard was our estate agent on a property and was genuinely brilliant. One of the best we've worked with and even though we didn't end up offering on the property, she was still fantastic and supportive. Highly recommend her!... Read more
27th Sep 2024 (20 weeks ago)

S Montgomery

5/5 Stars
Alex Neil was fantastic. From our first meeting with Georgia to the sale of the property with Maciej. Maciej kept us updated and arranged viewings which were convenient to us, and advised and guided us through the whole process as well as keeping our buyer updated throughout. If Maciej wasn’t not available then Georgia was on hand to deal with any questions. The team were amazing and I would highly recommend them. Thank you so much.... Read more
Seller
1st Sep 2024 (24 weeks ago)

MN

5/5 Stars
I recently had the pleasure of working with Alex Neil Estate Agents, and I am very happy with the service I received. The entire process was quite complex due to a long chain and several solicitor-related delays, but the team at Alex Neil, particularly Maciej, provided great support throughout. Maciej went above and beyond to ensure everything ran as smoothly as possible. His communication was excellent—he kept me informed at every step, addressed any concerns, and was always available to answer my questions. Despite the challenges we faced, Maciej's dedication and professionalism made the experience much less stressful. I genuinely appreciate the hard work and patience shown by the entire Alex Neil team. Thanks to their efforts, we successfully navigated through the complexities and completed our transaction. I highly recommend Alex Neil Estate Agents to anyone looking for a reliable, responsive, and supportive estate agent. Special thanks again to Maciej for his outstanding service!... Read more
30th Aug 2024 (24 weeks ago)

M Elcocks

5/5 Stars
Great support through the ups and downs of a drawn out and highly frustrating at times sale - even when the delays were out of the control of both seller and purchaser… always willing to help and worked hard to accelerate progress at all times … definitely went above and beyond…... Read more
Seller
30th Aug 2024 (24 weeks ago)

J Nailard

5/5 Stars
Georgia has been fantastic in assisting the selling process, I would not hesitate in recommending Alex Neil to anyone!... Read more
Seller
29th Aug 2024 (24 weeks ago)

J Lu

5/5 Stars
Getting my first home with Alex Neil and my Sales Manager Maciej is very responsible and helpful through all the process. Always replying all the messages and emails and calls on time, making sure the sale is on track. The only suggestion I will have is to colloborate with a conveyancer who works as efficiently as himself does.... Read more
Buyer
23rd Aug 2024 (25 weeks ago)

S Macnair-Smith

5/5 Stars
Sufaida helped me with the flat I was renting and always responded promptly and clearly.... Read more
Tenant
21st Aug 2024 (25 weeks ago)

G Linehan

5/5 Stars
Always quick to respond, friendly and useful. thank you Sufaida Bibi and everyone at Alex Neil... Read more
20th Aug 2024 (25 weeks ago)

J Grove

5/5 Stars
Managed my property since 2009. Never had a problem finding suitable tennants, flat well managed and issues resolved quickly and efficiently. Sufaida was very supportive and professionnel, providing me the necessary reasurance that my property was well looked after.... Read more
Landlord
19th Aug 2024 (25 weeks ago)

S Asad

5/5 Stars
We recently had the pleasure of working with Maciej and Georgia from Alex Neil Canary Wharf for purchasing our first home and we couldn't be more satisfied with the experience.. From the outset, Maciej demonstrated exceptional professionalism, knowledge, and dedication. As first-time buyers in the UK, our family had a lot of uncertainties and I had a lot of questions. Both Maciej and Georgia have been incredibly patient and always took the time to explain every step in detail, ensuring we were well-informed. Till this day Maciej has been available and responsive, promptly addressing all concerns and queries, no matter how trivial they are on email and text. He has gone above and beyond to accommodate my hectic schedule of traveling, studying and working. His, proactive approach and attention to detail are truly commendable. In summary, Maciej from Alex Neil Canary Wharf, has made our first home-buying experience a positive and memorable one. I highly recommend him to anyone looking for a reliable and dedicated real estate agent.... Read more
Buyer
3rd Aug 2024 (6 mo. ago)

S Tse

5/5 Stars
Alex Neil at Canary Wharf provides an exceptional service, whether from the property sales team or the property letting team. Sufaida has been extremely helpful and professional in keeping me informed regarding my property renting. The communication was clear and made the entire process stress free. I would definitely recommend Alex Neil for those who are looking for an Estate Agent that can be trusted to manage your property in a professional manner.... Read more
Landlord
2nd Aug 2024 (6 mo. ago)

A raksit

5/5 Stars
Alex Neil were brilliant at selling our property. From the very beginning they've been honest , professional and reassuring. Our sale was pretty complicated but Georgia didn't shy away from getting involved whenever she needed to, to ensure the process kept moving along and was always on hand to have a chat, and respond to particular needs. Her knowledge about the market is excellent and she's exactly the kind of estate agent you want - tough when needed but very personable and goes out of her way to build professional relationships and pass on her knowledge. Thank you !... Read more
Seller
1st Aug 2024 (6 mo. ago)

O Ogunnaike

5/5 Stars
I had the most seamless experience with Alex Neil. Maciej was great with communication, scheduling, cutting out unnecessary delays, and being very straightforward. It helps that it ended with great news! 100% recommend!... Read more
31st Jul 2024 (6 mo. ago)

A Jones

5/5 Stars
I have been resident in an Alex Neil managed property for almost two years, during which time Sufaida has been an exceptional property manager - her kindness and professionalism have been integral to making my flat feel like a home, and I very much hope to stay here for a long time to come!... Read more
Tenant
30th Jul 2024 (6 mo. ago)

D Nimalan

5/5 Stars
Maciej & Georgia were very helpful in supporting me to sell my property. I spoke to a number of agents before listing and I felt like they knew the market better than their competitors, didn't try and over promise for the sake of securing the property and were efficient in the process of listing and arranging viewings. All in all, everything was done within a week - very pleased.... Read more
Seller
29th Jul 2024 (6 mo. ago)

S Blowes

5/5 Stars
I had a fantastic experience selling my property with Georgia at Alex Neil. Georgia was friendly, responsive, patient and attentive, always on hand to help out. Very pleased with the service, I would definitely use Alex Neil again.... Read more
Seller
19th Jul 2024 (6 mo. ago)

J Madge

5/5 Stars
We used Alex Neil for both letting and selling our flat. Throughout they have been very easy and professional to work with. Maciej and Georgia worked tirelessly to find us tenants and buyers and were available to advise throughout the process. Would recommend!... Read more
Seller
18th Jul 2024 (6 mo. ago)

1 Habbo

5/5 Stars
Great service by Maciej. Assisted in the sale of my property in the Isle of Dogs. Highly recommend using Alex neil.... Read more
Seller
18th Jul 2024 (6 mo. ago)

M Antonia

5/5 Stars
I can't thank Georgia enough for helping me buy my first flat. She was always there to answer my questions and guide me through every step as a first time buyer, and made sure I understood everything. Thanks again Georgia!... Read more
Buyer
17th Jul 2024 (6 mo. ago)

S Grady

5/5 Stars
Brilliant experience with Alex Neil - everyone who worked with us on our flat sale was kind, honest, and dedicated. Tom and Callie were excellent to work with initially and ensured we had the right buyers viewing the property in a tough market, and Georgia was relentless in getting the sale over the line while somehow maintaining a friendly and professional demeanour (even when I was really stressed - sorry!). She was absolutely wonderful to work with and has definitely kept me sane. I've already been recommending Alex Neil to everyone I know who is thinking of selling - I wouldn't hesitate to use them again. Compared to other agents I've used in the past, these guys are the best - not just getting you a good price but also being nice people who don't have some sales spiel.... Read more
Seller
15th Jul 2024 (6 mo. ago)

S Choudhary

5/5 Stars
Absolutely amazing experience with Sufaida. She has always been prompt in her response and in resolving our issues and queries. We have never had to follow up on a request and it was taken care of with utmost proficiency. I would highly recommend their services. Throughly professional and timely.... Read more
11th Jul 2024 (7 mo. ago)

K Rust

5/5 Stars
Maciej has been a great help throughout the whole buying process. In what is a complicated process with much uncertainty and many moving parts he had been quick to respond to queries and has kept me updated on progress. Very much appreciated!... Read more
Buyer
10th Jul 2024 (7 mo. ago)

A SAMUEL

5/5 Stars
Sabrina did such a great job of showcasing the flat to me. Nicely on time and all the windows opened ready for me to appreciate the wonderful views. She was well informed and on the ball in getting extra information to me.... Read more
2nd Jul 2024 (7 mo. ago)

J Watts

5/5 Stars
Alex Neil Canary Wharf were super. Georgia and Maciej were really great from the get go. They offered speculative advice some years ago on value and then when we needed to sell had notes on their file on our property and mobilised quickly. We could have gone with any of the global / national estate agents but wanted local, boutique advice. This is what we got. They had also sold a number of properties in our same development so we got confidence through that. They achieved a very positive sale price for us and were on it throughout the process. Due to the nature of the sale, and complexities with third parties we encountered a few stumbling blocks, Maciej was able to suggest problem solving routes having overseen transactions in our same development and advice which meant we could expedite getting answers and then overcoming steps that may have taken weeks to wait on. In short - I would recommend AN. They have a very joined up team and when one of them was off the other knew exactly where we were on the sale process. Thanks Georgia and Maciej.... Read more
Seller
1st Jul 2024 (7 mo. ago)

M Kemp

5/5 Stars
Sufaida was excellent in resolving my plumbing issue. She kept me informed and arranged for the contractor to come in good time. She is extremely professional when dealing with queries and I wish the world had more of her. Keep up the good work.... Read more
27th Jun 2024 (7 mo. ago)

R aktar

5/5 Stars
Georgia is efficient and a pleasure to deal with, I can't thank you enough for your help with my purchase thank you so much... Read more
Buyer
27th Jun 2024 (7 mo. ago)

S Kareem

5/5 Stars
Sufaida has been extremely helpful with the repairs required in my property, she has over the last 2 years of my tenancy been amazing, I would recommend Alex Neil for all your property needs... Read more
Tenant
27th Jun 2024 (7 mo. ago)

K S

5/5 Stars
Georgia was a pleasure to deal with, thank you for your help.... Read more
27th Jun 2024 (7 mo. ago)

M Razvan

5/5 Stars
I am thrilled to share my experience with Sufaida, our dedicated point of contact at the agency for the past three years. Sufaida consistently provides exceptional service and support, always going the extra mile to address all of our inquiries promptly. I confidently recommend Sufaida as a reliable and responsive contact. Thank you, Sufaida, for your support!... Read more
26th Jun 2024 (7 mo. ago)

S Furlong

5/5 Stars
Having move back to Dublin, I wanted to take a moment to express my gratitude for having Sufaida as my rental property manager over the past year. Her professionalism and dedication have truly made my time here a positive experience. From the beginning, Sufaida demonstrated an exceptional level of organisation and attention to detail, ensuring that all aspects of property management were handled efficiently and effectively. Her outstanding communication skills were evident as she was always prompt in responding to emails and providing clear and detailed information on any queries or concerns I had. This level of responsiveness made the entire rental process seamless and stress-free. Although I am sad to be leaving, I am grateful for the wonderful rental experience I have had thanks to Sufaida highly recommend her to anyone seeking a reliable, efficient, and personable property manager. Her dedication and expertise have been invaluable, and I wish her all the best in the future.... Read more
Tenant
9th Jun 2024 (8 mo. ago)

B Salapa

5/5 Stars
I am writing to express my heartfelt gratitude and appreciation for the outstanding service provided by Georgia and Maciej in assisting us with the purchase of our new property. From the very beginning, both Georgia and Maciej demonstrated exceptional professionalism, dedication, and expertise, making the entire process smooth and stress-free. Georgia's attention to detail and her ability to understand our needs were truly remarkable. She was always available to answer our questions and provided valuable insights that helped us make informed decisions. Her friendly demeanor and excellent communication skills made us feel confident and at ease throughout the process. Maciej's extensive knowledge of the real estate market and his strategic approach were invaluable. He went above and beyond to ensure that we found the perfect property that met all our criteria. His negotiation skills were top-notch, and he worked tirelessly to secure the best deal for us. Together, Georgia and Maciej made a fantastic team, and their hard work and dedication did not go unnoticed. We are incredibly grateful for their assistance and could not have asked for a better experience. Thanks to them, we are now proud owners of a beautiful new home. Thank you, Georgia and Maciej, for your exceptional service. We will gladly recommend you to anyone looking to purchase a property.... Read more
Buyer
1st Jun 2024 (8 mo. ago)

E Conboy

5/5 Stars
As a first-time buyer, I am very glad to have purchased my first flat through Alex Neil with Maciej as my agent. Maciej is an outstanding professional agent who guided me through the entire process with clarity and expertise. He took the time to ensure I understood each step and maintained clear communication throughout the entire purchase. I am incredibly grateful for his support and highly recommend Maciej and Alex Neil to anyone looking to buy a property. Thanks Maciej & team!... Read more
Buyer
31st May 2024 (8 mo. ago)

A Neville

5/5 Stars
Maciej and Georgia were excellent and kept me updated throughout. I'd very happily work with them again.... Read more
31st May 2024 (8 mo. ago)

R Moher

5/5 Stars
Maciej and Georgia did a fantastic job marketing my property in E14 - it was under offer very quickly and they diligently managed the sale process. Thanks both.... Read more
Seller
30th May 2024 (8 mo. ago)

S H

5/5 Stars
Maciej at Alex Neil Canary Wharf was very helpful and overall excellent throughout the purchasing process. Him and his colleagues were very contactable and his knowledge and experience was much valued... Read more
Buyer
30th May 2024 (8 mo. ago)

E Cure

5/5 Stars
Georgia has been a pleasure to deal with, thoroughly recommend! Thank you for all your help super happy... Read more
29th May 2024 (8 mo. ago)

A O

5/5 Stars
Had a very good experience with Alex Neil. Maciej was great and very supportive throughout the process of buying a flat. Great working with him.... Read more
Buyer
23rd May 2024 (8 mo. ago)

M Krivka

5/5 Stars
Just bought my first property through Alex Neil and I had an amazing experience with Maciej. He was able to answer all the questions and was keeping me updated all the time from start to finish! Highly recommend!! Thank you... Read more
Buyer
21st May 2024 (8 mo. ago)

S Raouf

5/5 Stars
Sabrina was excellent when showing me a property in Hackney. She was very understanding and accommodating given I was delayed for my time slot. However she was very gracious and managed to make sure I still saw the property which led to an offer... Read more
18th May 2024 (8 mo. ago)

M Ali

5/5 Stars
I recently bought a flat in E3 via Alex Neil. Georgia was responsive and always available to answer my questions.... Read more
Buyer
17th May 2024 (8 mo. ago)

C Ferry

5/5 Stars
Great real estate agents! I have been using them for 20 years to rent a flat in London, they have always been clear, prompt and very helpful, and recently especially the Dockland's team, Georgia and Maciej were fully trustfull and full of good advice, as my situation abroad made it more difficult to sell the apartment. Thank you ???? …... Read more
Seller
14th May 2024 (8 mo. ago)

B Williams

5/5 Stars
Excellent service on a protracted and challenging sale - particular mention to Maciej who was clear and efficient throughout... Read more
Seller
8th May 2024 (9 mo. ago)

R G

5/5 Stars
Georgia and Maciej worked hard to manage both our, as sellers, and our buyers expectations over the five months between the offer being accepted and completion. The price certainly differed between the valuation provided, the offers received and what was ultimately accepted, but these have been challenging markets which are sent to test both the agents and the resolve of both sides. Thank you to both and to Alex Neil for their efforts towards the sale.... Read more
Seller
1st May 2024 (9 mo. ago)

A Memminger

5/5 Stars
Georgia was a star throughout the whole process of selling my flat. Georgia and Maciej were always very responsive and quickly answered queries throughout. Georgia gave good advice that led to the sale - ensuring we received the best possible price in a challenging market. I highly recommend using Alex Neil, whether for sales or renting, as I have had nothing but positive interactions over my 15 years living in the area.... Read more
Seller
29th Apr 2024 (9 mo. ago)

J Madakbas

5/5 Stars
Maciej was honest and direct in telling me what to do to sell my place -more importantly, what not to do. He and Georgia acted quickly, gave weekly reports before an offer was made and then kept up with developments as they happened. I appreciated the fact everything was clear , up front and with no mealy mouthed stuff.... Read more
Seller
29th Apr 2024 (9 mo. ago)

J Anderson

5/5 Stars
Georgia and Maciej have been very very helpful throughout the sales process, Thank you for everything! you guys have been amazing!... Read more
Seller
29th Apr 2024 (9 mo. ago)

G messer

5/5 Stars
Fantastic service from Georgia and Maciej. Professional and kind throughout! Thanks so much both!!... Read more
28th Apr 2024 (9 mo. ago)

Mike

5/5 Stars
Maciej and Georgia worked hard getting the sale of my flat over the line, over 5 long months. They managed to keep Seller and Buyer on side through difficult and frustrating times due to Estates Management delays. Thoroughly recommend Maciej for his tenacity in keeping both sides talking, to get this done, well done all thanks to him.... Read more
Seller
28th Apr 2024 (9 mo. ago)

M Mcintosh

5/5 Stars
Georgia was very friendly, open and transparent when she came to do the valuation. She was professional at all times and gave good advice about the Lease and did not pressure us into making any immediate decisions. She left us with information and was very prompt in sending the valuation report that we requested.... Read more
26th Apr 2024 (9 mo. ago)

D Leitane

5/5 Stars
Rented with Alex Neil for a year, really pleased with their service. Sufaida Bibi, our property manager, has been extremely helpful and responsive throughout, and any repairs/issues were resolved very quickly.... Read more
Tenant
16th Apr 2024 (9 mo. ago)

G Cox

5/5 Stars
It's so refreshing to meet someone who wants to help you find you what you want in the property market. Maciej has been second to none in his knowledge of both the area and market of Docklands, and he's a real credit to Alex Neil.... Read more
15th Apr 2024 (9 mo. ago)

R Bello

5/5 Stars
Lovely people that guided us through the process of the flat purchase. Highly reccomended!... Read more
Buyer
15th Apr 2024 (9 mo. ago)

T Svedberg

5/5 Stars
Maciej Skalski was always helpful and prompt to reply to any queries I had. The purchase wouldn't have been possible without his assistance throughout.... Read more
Buyer
13th Apr 2024 (10 mo. ago)

M Phillips

5/5 Stars
Georgia stepped in to take over managing the sale of my flat at a critical point. She was up to speed very quickly and was a massive help in resolving a number of issues arising from selling a leasehold property. She kept in regular contact and offered practical advice and solutions. I would not hesitate to recommend her.... Read more
Seller
13th Apr 2024 (10 mo. ago)

E Marcantonio

5/5 Stars
Thank you to Georgia from start to finish assisting throughout the sale of our property, could not of done it without you!... Read more
Seller
13th Apr 2024 (10 mo. ago)

Thomas

5/5 Stars
Although the conveyancing seemed to take a very long time, Georgia was always available to answer queries and relay messages during our house purchase. Great communication from her and the team at Alex Neil. Thank you!... Read more
Buyer
12th Apr 2024 (10 mo. ago)

E Board

5/5 Stars
This conveyance was fraught with difficulties and several changes of personnel in the buyer's solicitor resulting in a protracted period to completion. Georgia and colleagues really made a difference for us as they constantly monitored progress to keep the other parties on track. Georgia's judgement and timing (when to push and when to let things breathe) was impeccable and quietly authoritative. Georgia made a very frustrating process less waring keeping us informed, calm and positive - including when our frustration with the buyer's solicitor sometimes showed. We cannot speak more highly of their work ethic and utter professionalism - we made the perfect choice and we thank them sincerely.... Read more
Seller
11th Apr 2024 (10 mo. ago)

Anthony

5/5 Stars
Another satisfied client here! My recent property purchase wasn't straightforward, but Maciej's patience, professionalism, and unwavering support made all the difference. Huge thanks for guiding me through the entire process with such expertise!... Read more
Buyer
9th Apr 2024 (10 mo. ago)

A Harrison

5/5 Stars
Excellent service from Maciej, kept us appraised of progress with the sale, chased buyers / solicitors on our behalf and brought the sale to a satisfactory conclusion - Maciej is a real credit to Alex Neil Estate Agents.... Read more
Seller
9th Apr 2024 (10 mo. ago)

J Klimova

5/5 Stars
We had a great experience with Maciej at Alex Neil. He helped us along the entire process, and was incredibly responsive and accommodating. Maciej went out of the way to accommodate our requests even after the offer was accepted. He was incredibly professional and I cannot recommend him enough if you are looking for a property.... Read more
9th Apr 2024 (10 mo. ago)

I Atunrase

5/5 Stars
I would really recommend using Alex Neil as your estate agent as I managed to get a buyer within a couple of months and sell as quickly as possible. I worked directly with Maciej Skalski who was the estate agent and he helped throughout to answer my questions and speed up the process whenever possible. Thanks for all the help!... Read more
Seller
4th Feb 2024 (1 year ago)

S Olabode

5/5 Stars
Working with Alex Neil Canary Wharf was an absolute pleasure and a game-changer in our home buying journey! From the first meeting, it was evident that Maciej and Georgia were deeply committed to our interests, blending expertise with a genuine passion for finding us the perfect home. Their negotiation skills were top-notch, ensuring we got the best deal without compromising our needs. What truly set Maciej and Georgia apart was their incredible dedication to efficiency and client satisfaction. They managed every detail meticulously, ensuring the purchase process was seamless and concluded swiftly, respecting our busy schedules. The personal touch of delivering our new home's keys on the completion day was a thoughtful gesture that highlighted their exceptional level of service. I highly recommend Alex Neil, Canary Wharf to anyone looking for a local estate agent who offers a perfect blend of professionalism, market knowledge, and personalized care. Our experience was nothing short of fantastic, and we couldn't be happier with our new home!... Read more
Buyer
30th Jan 2024 (1 year ago)

H Paine

5/5 Stars
Georgia has been a long standing partner for my property and I am pleased to say that she recently secured a sale and helped to manage the process through to successful completion. Much appreciated Georgia!... Read more
Seller
26th Jan 2024 (1 year ago)

FitnessDave

5/5 Stars
Maciej was extremely helpful. He helped me and my girlfriend sell our flat with ease and the whole process was seamless. Highly recommend!... Read more
Seller
26th Jan 2024 (1 year ago)

S Prabhu

5/5 Stars
Excellent service. Since this was my first purchase, I needed help at every stage and Maj helped me a lot.... Read more
Buyer
24th Jan 2024 (1 year ago)

L Chen

5/5 Stars
Georgia from Alex Neil has been amazing and accommodating in arranging viewings and pushing through the sales. Highly recommended ??... Read more
Seller
23rd Jan 2024 (1 year ago)

N Williams

5/5 Stars
I have worked with Maciej on multiple transactions over the past two years and can honestly say that his service is nothing short of fantastic. He is extremely responsive and will do everything he can to ensure everything is executed as efficiently as possible. He is someone I will continue to work with and would recommend to everybody.looking for a property.... Read more
21st Jan 2024 (1 year ago)

T Editing

5/5 Stars
Happy with Maciej’s services, helped me find my property.... Read more
Buyer
19th Jan 2024 (1 year ago)

W Vaughn

5/5 Stars
The team at Alex Neil both sold us a flat and rented a flat for us. They were responsive, thorough, and capable. All you could ask for in an estate agent. Maciej In particular was super, but Georgia is a close runner up with her follow through on things.... Read more
Seller
27th Dec 2023 (1 year ago)

D Safe

5/5 Stars
We couldn't be happier with the service provided by the team at Alex Neil Canary Wharf. Georgia was really thorough during her initial visit and valuation and kept us updated on interest / potential viewings once the flat went live. We had to reduce the price to reflect market factors but we felt well informed by Georgia during this process. Once we received an offer, Maciej was brilliant at driving the process from sale to completion. He communicated well with us (which is what you want / need as sellers!) and drove urgency with the solicitors to get everything across the line. Thank you both so much!... Read more
Seller
21st Dec 2023 (1 year ago)

E Romanishin

5/5 Stars
A few days ago I bought my first flat, using the services of Alex Neil and the services of the agent Maciej, who was assisting me during the process! Maciej was really helpful, he was always ready to answer any question and also he was really patient at the moments when I had a lot of various questions. Definitely recommend! Thank you so much, Maciej!... Read more
Buyer
20th Dec 2023 (1 year ago)

R Meyere

5/5 Stars
Bought my first property with Maciej from Alex Neil :) Would highly recommend, a very reliable and fast-responding service... Read more
Buyer
18th Dec 2023 (1 year ago)

Jay

5/5 Stars
Georgia and Maciej have been so helpful selling my flat. They got me a great price in a challenging economic climate. The house-selling process is never smooth, but there were challenges and their good humour and advice kept things sane.... Read more
Seller
18th Dec 2023 (1 year ago)

G Moshsaran

5/5 Stars
Highly recommend Canary Wharf Alex Neil, especially Georgia and Maciej, superb team! Thanks guys!!!... Read more
17th Dec 2023 (1 year ago)

G Lb

5/5 Stars
Thank you Maciej and Georgia... Read more
15th Dec 2023 (1 year ago)

R Bhatt

5/5 Stars
I recently bought my first home via Alex Neil- Maciej and Georgia were absolutely fantastic! Maciej wonderfully supported me throughout the process, was always available to help and was very flexible and patient when I had a myriad of questions for him. He went out of his way to help me though the process and to make sure the sale went through smoothly. Highly recommend working with him, thanks for everything Maciej!... Read more
Buyer
29th Nov 2023 (1 year ago)

D Anderson

5/5 Stars
Georgia and Maciej have been fantastic from start to finish, always professional throughout and extremely supportive! Thank you!... Read more
28th Nov 2023 (1 year ago)

M Evans

5/5 Stars
Georgia has been a very patient and understanding agent for us so far in our quest to sell our flat, thank you!... Read more
Seller
20th Nov 2023 (1 year ago)

D Thompson

5/5 Stars
Special mention to Georgia and Maciej, fantastic team and proactive. Just what you want in an estate agency. Bravo!... Read more
20th Nov 2023 (1 year ago)

K Pontremoli

5/5 Stars
Georgia and Maciej have been brilliant from start to finish. It was a tricky apartment to sell because of required documents from the lender however they helped me with every obstacle. Couldn't recommend them enough!... Read more
Seller
20th Nov 2023 (1 year ago)

A K

5/5 Stars
Maciej is helping to sell our 2 bedroom apartment in Millenium Harbour. He is great to work with and has deep insights about the area, individual developments and the property market. His honest and direct advice has been very helpful in making the right decisions.... Read more
Seller
4th Nov 2023 (1 year ago)

D Webster

5/5 Stars
Georgia and Maciej were exceptional and a pleasure to work with! Highly recommend!... Read more
27th Oct 2023 (1 year ago)

K Khan

5/5 Stars
Majec was reliable, experienced, patient , friendly and informative. Thank you for the high quality service.... Read more
20th Oct 2023 (1 year ago)

B Bone

5/5 Stars
Great service from Georgia and Maciej. Sold my property within two viewings in a very difficult market! Thank you for everything guys, you give an estate agents a good name!... Read more
Seller
20th Oct 2023 (1 year ago)

R Feng

5/5 Stars
Great experience working with Alex Neil throughout the buying process. It was an extremely long process, lasted for more than 6 months. Maciej and Georgia were very good, coordinating all parties on the chain and very transparent in the whole process. I am very happy we managed to push it through the line. Couldn't have done it without them... Read more
Buyer
16th Oct 2023 (1 year ago)

S Oshea

5/5 Stars
Really great service by Georgia and the team. We had a couple of issues with the sales, and Georgia worked very hard to address them all.... Read more
Seller
13th Oct 2023 (1 year ago)

S Parry

5/5 Stars
Alex Neil were great through the whole process of selling my flat, keeping me in the loop at all times. Would certainly recommend them.... Read more
Seller
12th Oct 2023 (1 year ago)

J Popinchalk

5/5 Stars
Alex Neil provided a very good service, from our first meeting with Georgia to the final sale that Maciej managed. Communication was clear and prompt, providing regular updates. Maciej was always willing to talk through a situation and provide useful advice. Many thanks!... Read more
Seller
11th Oct 2023 (1 year ago)

I Altawari

5/5 Stars
My experience with Alex Neil Canary Wharf office was absolutely amazing. Maciej Skalski and Georgia have handel the transaction in a proffesional manner and kept in close contact. I would highly recommend them.... Read more
10th Oct 2023 (1 year ago)

S Agamah

5/5 Stars
Alex Neil were fantastic throughout my buying process right from viewings to completing the transaction. Georgia was proactive in chasing all the parties involved, communicated regularly, and ensured all my questions were answered on time. I was able to complete my purchase within the timelines I planned for, and moved in smoothly.... Read more
Buyer
3rd Oct 2023 (1 year ago)

G Mukundan

5/5 Stars
This was long overdue. Maciej was an absolute pleasure to work with. He was very professional and understanding and ensured a smooth buying process for us. He was honest and straight forward and we would definitely go with Alex Neil and especially Maciej for future buying/selling. You are definitely in good hands if you are dealing with Maciej.... Read more
Buyer
3rd Oct 2023 (1 year ago)

C Fischer

5/5 Stars
The team at Canary Wharf are extremely welcoming and helpful. Couldn't have got to exchange and completion without their help, special mention to Georgia!... Read more
30th Sep 2023 (1 year ago)

S Laurence

5/5 Stars
Maciej and Georgia had fantastic communication throughout, managed to sell my apartment within 2 weeks! Highly recommend... Read more
Seller
29th Sep 2023 (1 year ago)

S Shan

3/5 Stars
The rental management that we used after was awful. We eventually exchanged numbers with tenants because the intermediary person just “passed the note on” and did absolutely nothing. Let me give you some examples: - We had to spend hours explain to the tenants how to establish water, utility payment etc. Alex Neil was paid to do this but shirked off responsibility to us. - We found the engineer and agreed to pay for the wash machine repair and just asked the Alex Neil person to book the appointment. We were told to do it ourselves and talk to the tenants to book it. So what are we paying for again? - The list goes on for the last whole year with building heating checks, pipe leak checks, mending work …etc - Then we were NOT informed that Alex Neil will terminate rental business at all. We had to ask and find out so we have to last min find Dexter to take over. Lucky Dexter was very quick, otherwise we would have lost weeks of rental income.... Read more
Landlord
29th Sep 2023 (1 year ago)

J Cano

5/5 Stars
As far as house buying goes, I could not ask for a better service - may be a faster process but hei - it is home buying. I got my house 3 months after my first visit with Alex Neil , and so far it has been amazing. Maciej specially took good care and interest and got this done without many issues. Highly Recommended. Thanks... Read more
Buyer
28th Sep 2023 (1 year ago)

S Chiu

5/5 Stars
Great working with Maciej Skalski! Very professional!... Read more
28th Sep 2023 (1 year ago)

L McHugh

5/5 Stars
Georgia was superb from start to finish, selling property can be a nightmare but the experience with her was smooth and transparent! Thank you so much!... Read more
Seller
26th Sep 2023 (1 year ago)

J Charles

5/5 Stars
Alex Neil letting agent was really amazing. People really help me out to get me the right home and the customer service was absolutely phenomenal. Will definitely recommend to my friends and family.... Read more
Tenant
26th Sep 2023 (1 year ago)

I k?l?nç

5/5 Stars
Maciej was very helpful in communicating with various parties and making sure that there were minimal delays to the process. He kept us updated throughout the sale and accommodated our requests for viewings as buyers.... Read more
Buyer
26th Sep 2023 (1 year ago)

R Pekala

5/5 Stars
Absolutely brilliant service from Maciej during buying our first property. He was very professional, kind, informative and responsive throughout the whole process. He communicated clearly and efficiently, hence wasted no time for neither of the party(i wish I could say the same about solicitors). I look forward to working with the team Canary Wharf once again. Thank you Maciej and Georgia.... Read more
Buyer
20th Sep 2023 (1 year ago)

G Mahdi-Nau

5/5 Stars
Fantastic assistance and support throughout my property sale from start to finish.... Read more
Seller
23rd Aug 2023 (1 year ago)

H Galal

1/5 Stars
*** Updated Review based on Reply from Alexneil *** - Typical corporate response, pointing the blame on someone else but them. That was not the case as it was a fully managed property as the landlord was residing abroad, also the agents could have responded to emails, but this was not the case. --- Original Review --- After a 3 years tenancy, go with Alexneil if you want an agency that: - Courteous and responsive sales team until you pay the deposit then you are transferred to the property maintenance team which is a different conversation. - Check-in reports that turns a blind eye on existing condition, favoring landlord. - If you want a gruesome check-out process, 4-weeks of unresponsive emails, then they responded by claiming the entire deposit with all sorts of false claims. After going back and fro went through DPS adjudication process and Alexneil got less than 20% of claimed damage amount. You have been warned.... Read more
Tenant
26th Jul 2023 (1 year ago)

J Xu

5/5 Stars
Recently purchased a house with them. The agent was very helpful in helping with communications when there were issues with seller, and always responded promptly to emails and calls.... Read more
Buyer
26th Jul 2023 (1 year ago)

W Traveller

2/5 Stars
Tried to sell my apartment through Alex Neil and I would not recommend. They're all about volume, getting as many people as possible to view your property but it's always a different agent who knows nothing about the property. Some of the buyers don't seem to know anything about the property either, feels like a waste of everyone's time. Their comms is pretty bad too, only responded quick when we first reached out to them but afterwards that declined, we wouldn't get updates, had to chase after every viewing, you tell one person something and that information is never ever passed onto other agents. They couldn't sell our apartment for 6 months, we stopped advertising with them and sold within 2 months via a different estate agency.... Read more
18th Jul 2023 (1 year ago)

M Lau

5/5 Stars
I reached out to Alex Neil as a seller to help sell my property in the area. I would highly recommend Alex Neil's service - special mention to Maciej, and Georgia. Thank you for the great work! Communication - the communication from Alex Neil have always been clear and effective. The provides additional confidence, and assurance throughout the sale process. Valuation which reflects market condition - I was able to achieve asking price during the tough market condition of 2022. Overall the service feels more personal in comparison to other big high-street agents.... Read more
Seller
29th Jun 2023 (1 year ago)

K Whittimore

5/5 Stars
Maciej was very knowledgeable and helpful throughout, especially during a complicated & stressful sales process. Would highly recommend if you're selling property in E14.... Read more
Seller
14th Apr 2023 (1 year ago)

Dori

1/5 Stars
My first time dealing with Alex Neil and I was APPALLED by my experience working with Maciej Skalski. Had a viewing booked for 10.30am on Sat 18/02 and I emailed 10.15am to inform Maciej I was on my way. I then had a few missed calls after which I called back and was connected to Georgia Nailard. Georgia told me the seller had accepted an offer so the viewing was no longer on. In addition, she said Maciej mentioned I had in previous instances not turned up for viewings anyway, and that he had been trying to call me the day before to let me know the viewing was off. What accusations these were! First of all, I had NEVER cancelled or not turned up for any viewings arranged. In fact it was Maciej / the vendor who had to rearrange viewings multiple times due to the vendor being on holiday or changing the viewing time last minute. Secondly, I had received NO missed calls OR texts OR emails from Maciej to call off the viewing. Clearly Maciej did not make any effort to inform me in advance. We had been exchanging emails but he did not even see fit to send me an email about the cancellation. It was lucky that I live 20 minutes away, can you imagine if I had travelled far from elsewhere in London, how I would have felt? I was fuming when I heard everything on the call and this really reflects on the lack of professionalism of agents at Alex Neil. I had emailed and attached all screenshots to Maciej and Georgia already. I do not intend to do any searches through you guys anymore and hope other people steer clear as well. Save yourself the trouble.... Read more
19th Feb 2023 (1 year ago)

A Dixit

1/5 Stars
No matter how you try to reach them, it's futile. Never responded in spite of calling like hundreds of time, and leaving messages and emails to them. Why would you give a number if you can't respond at all?... Read more
12th Jan 2023 (2 years ago)

J chapman

5/5 Stars
My experience with Alex Neil was great, they were regularly in contact and kept me in the loop at all points.... Read more
10th Jan 2023 (2 years ago)

S Morrell

3/5 Stars
Overall I had a good experience with Alex Neil, and particularly valued my interractions with the agent who dealt with my sale, Calli Archard.... Read more
Seller
23rd Nov 2022 (2 years ago)

W liang

5/5 Stars
I am very pleased to buy a property from your agent, and we were on schedule to exchanged contract and moved into my new property with your sales man 's effort. many thanks... Read more
Buyer
21st Nov 2022 (2 years ago)

A V

5/5 Stars
A highly professional, courteous and positive experience. Buying and selling homes is emotionally challenging. Jack and Matteo were always reassuring and personable. Thank you, Alison and Robin... Read more
Seller
21st Nov 2022 (2 years ago)

F Cohen

5/5 Stars
Great services: prompt, professional and very helpful... Read more
25th Oct 2022 (2 years ago)

V Smalenskaite

5/5 Stars
I work with customer servicing and Armantas Mickus has all the points at customer servicing, he provided us with all the information we needed, answered all our questions, and he perfectly knows how to do his job. From all the experience we had for the past few months with all the agents we had, he is the BEST one! Kindness Recommendations for this agent.... Read more
30th Sep 2022 (2 years ago)

C Oner

5/5 Stars
Our experience with Alex Neil was outstanding, Our agent helped us in every step of the sale process, he regularly follows up with both parties and ensures all the process goes smoothly as it can. He was professional, friendly and always available to help us with the refurbishment planning during the process. I can happily recommend Alex Neil to any first-time buyers like ourselves. You will be in good hands.... Read more
Buyer
7th Sep 2022 (2 years ago)

P londonnien

1/5 Stars
from far the worst agency I dealt with. I had issue from the beginning to the end. When I arrived into the flat the gym had been closed from more than a year but the agency did not told us and when we left we struggled with the deposit and we had to ask dps for help... Read more
Tenant
14th Aug 2022 (2 years ago)

A Branson

5/5 Stars
Maciej in particular is a top class agent. I first met him on a viewing when I was originally looking, and despite it being over a year till we connected again, he remembered meeting me. He pays attention. His relentless chasing, following up and free thinking approach to this purchase I will always think is the only reason why it happened. Also a shout out to the others in his team, everyone was excellent.... Read more
Buyer
12th Aug 2022 (2 years ago)

M Clarke

5/5 Stars
Helpful and responsive, managed our process from viewing to offer stage well, after some tricky experiences elsewhere. Would recommend using for any properties listed.... Read more
10th Aug 2022 (2 years ago)

E NN

5/5 Stars
Maciej was really helpful throughout my journey of buying my own home in London. It took me 6 months from the viewing to completion and Maciej was helping along the way, which I am grateful for. Maciej would promptly update me on the status and chase all the sides to make sure everything is on track. He also helped me to understand some market specifics. Thank you!... Read more
3rd Jul 2022 (2 years ago)

Z Cansever

5/5 Stars
Majiec was super helpful from the very beginning of the start of sale process. His knowledge on legal steps helped me to be well informed each steps even better than my conveyancer!. He ran a transparent business, he was easily reachable and was quick to respond emails. He manages fast-pace, stressful deals with calmness. He did very well managed to seller-buyer communication.... Read more
23rd Jun 2022 (2 years ago)

F Wright

5/5 Stars
Selling a home is stressful even when things go smoothly - and often they don’t. A good estate agent is worth their weight in gold! Alex Neil presented themselves well so I choose them - and they offered a good price too. They worked hard to provide me with lots of prospective buyers and achieved full asking price. I thoroughly recommend them.... Read more
10th Jun 2022 (2 years ago)

T Khan

5/5 Stars
Maciej and Georgia made the whole selling process so straightforward. They were consistent throughout and so helpful, thank you so much guys!... Read more
28th May 2022 (2 years ago)

N Chandran

5/5 Stars
There is not enough high commendation I could make to Maciej at Alex Neil, Canary Wharf, for the outstanding work done on the purchase of my first property. He helped us through the whole process and explained everything in a way that was easy to understand. Maciej is very knowledgeable, fast and extremely professional. He was chasing up both solicitors even before us and resolving all the issues, answering all queries. Maciej is an excellent professional. Our first time property buying experiment became smooth because of Maciej. Thank you so much :)... Read more
23rd May 2022 (2 years ago)

G A

5/5 Stars
Very happy with Alex Neil who helped me sell my property unlike PurpleBricks who took the money from me but the PB Agent was clueless and shouted at me when I dared to ask when he will finally get some viewings in. Opposite experience with Alex Neil. Maciej and Georgia were very helpful. I never had to chase them for updates. Maciej was proactive in getting the deal completed. He didn’t try to bully me into lowering my asked price just to get this deal done, no he worked very hard to get to a happy result for me. I really appreciate all your help, just wish I did from the start and didn’t waste time and money on scammers from PurpleBrick.... Read more
19th May 2022 (2 years ago)

T Bharj

5/5 Stars
As a large property investor, we are always delighted to work with agents who are professional and responsive. Thank you Anj for a very professional and speedy service. Great communication and timekeeping.... Read more
Landlord
7th Apr 2022 (2 years ago)

J Mohamed

5/5 Stars
Very good experience! Anj was personal and professional, she helped me through the whole process and explained everything in a way that was easy to understand. So glad I had her assistance as I was completely new to this... Read more
22nd Feb 2022 (2 years ago)

S Hh

5/5 Stars
Anj was very profesional and we received 10/10 service, did a brilliant job showing us and telling us the main features and location of the property. We completed very quickly and purchased smoothly. Very fast and professional agency. Highly Recommended To Anyone Looking for Properties in London... Read more
Buyer
22nd Feb 2022 (2 years ago)

J Binda

5/5 Stars
5 stars to Anj, she did an amazing job in helping me sell my flat. Would definitely recommend this company!... Read more
Seller
22nd Feb 2022 (2 years ago)

S Sen

5/5 Stars
Anj was really helpful when purchasing my recent property. She knew all the answers to my questions and was very knowledgable.... Read more
Buyer
18th Feb 2022 (2 years ago)

J Maynard

5/5 Stars
Anj did a fantastic job selling my property in Canary Wharf. Magic did a great job on taking the photos. We managed to go under offer in just under 3 weeks.... Read more
Seller
8th Feb 2022 (3 years ago)

M Khan

5/5 Stars
Absolute pleasure working with Maciej. We went under offer on my freehold in July. In November we exchanged ! Amazing work... Read more
Seller
30th Nov 2021 (3 years ago)

M Cip

5/5 Stars
Dedicated attention to details, prompt and proactive: for far my experience is good. If they sell my property good and quick, I will rate it as fantastic!... Read more
14th Nov 2021 (3 years ago)

M JANUSKAITE

4/5 Stars
5 stars - I would like to thank Rabeya Khatun, for responding so quickly and actually trying to really help to solve issues that are in the apartment. She is absolutely brilliant! I hope she will continue helping me resolve ongoing issues in the apartment and I can enjoy living there. Apartment itself is great. I couldn’t leave 5 stars, as my experience with the actual agents that rented the property, who promised lots of things, but when I moved in I found the property without basic checks done, mould all over bathrooms and lots of issues, that could have been resolved before I moved in. I would have expected they communicated with property manager about apartment situation. It was really stressful on the move day two hours before I have to move with my belongings, to come to the apartment that had lots of issues, and it being Saturday I could not even get through to anyone.... Read more
Tenant
21st Oct 2021 (3 years ago)

J Nuttin

5/5 Stars
Very grateful for all your help at Alex Neil, special thanks to Hannah and Magic in the Canary Wharf office with helping me find my perfect home.... Read more
18th Oct 2021 (3 years ago)

C Cenh

5/5 Stars
Alex neil did a fantastic job selling my property in Landmark East tower. Hana and Maciej provided 5 star service, tenant has moved in and is extremely happy !... Read more
Seller
28th Sep 2021 (3 years ago)

M Si

5/5 Stars
Hannah was very profesional and maciej did a great job showing us around. We completed in under 8 weeks. Very fast and efficient agency. Highly Recommended !... Read more
Buyer
26th Sep 2021 (3 years ago)

E Miller

5/5 Stars
Hannah and magic were very helpful when find a place to rent. Will be using again... Read more
Tenant
24th Sep 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Good experience using Alex Neil to sell our flat in E14... Read more
Seller
4th Feb 2021 (4 years ago)

T Gesualdi

5/5 Stars
Sara Garzelli understood my requirements, moved very quickly in procuring the keys of a flat I was interested and was flexible in adapting to my time commitments. She was honest and direct in her communication and helped me make the right choice. I would definitely recommend Alex Neil and Sara.... Read more
23rd Dec 2020 (4 years ago)

A S

5/5 Stars
Maciej did a superb Job selling my property. 5star service, i would highly recommend. The communication was fantastic.... Read more
Seller
24th Nov 2020 (4 years ago)

D ska

5/5 Stars
Maciej did a superb job selling my property. Very happy with the overall service... Read more
Seller
22nd Nov 2020 (4 years ago)

G Brown

5/5 Stars
Maciej did a superB job finding me tenants during COVID 19 ! Most realisable estate agent during these times... Read more
Landlord
20th Nov 2020 (4 years ago)

N SPMU

5/5 Stars
Maciej did a fantastic job taking photo of my house in E14. Harry did a great job selling my property a week later within 10 viewings. Very pleased !... Read more
Seller
18th Nov 2020 (4 years ago)

T Radoi

5/5 Stars
Maciej and Harry did a great job. I went under offer in under 3 weeks ! Great service provided from everyone working in this company.... Read more
Seller
18th Nov 2020 (4 years ago)

A Pina

5/5 Stars
Sufaida was extremely professional and attentive.... Read more
18th Sep 2020 (4 years ago)

T G.

1/5 Stars
I'm sure you could've anticipated that there would be people not too pleased with envelopes stamped with warning signs and "Important" labels and having "Private & Confidential" in the address line. So here I am, not too pleased with your aggressive, misleading marketing campaign spamming my postbox.... Read more
5th Sep 2020 (4 years ago)

F Price

1/5 Stars
Received a request card from royal mail through my post box asking for £2 due to "no postage paid", sender unknown. Paid the money. Was thrilled to receive an unsolicited advert from Alex Neil estate agents. I'm concerned they're struggling financially if they can't afford to pay their royal mail bill. Their flyers are annoying enough as it is and constantly spill out the bin in our foyer without having to pay for the privilege of being spammed. Maybe find a more eco friendly and less annoying form of advertising Alex Neil?... Read more
3rd Aug 2020 (4 years ago)

K Brook-Hart

5/5 Stars
There is not a high enough commendation I could make to Michelle and the team at Alex Neil, Canary Wharf, for the outstanding work done on the purchase of my first property. It was a very complicated transaction, but ultimately the successful completion has been down to Michelle. Had it not been for her tenacity, acumen and good judgment I don’t believe that we would have succeeded in making the purchase. Throughout the process, I have been hugely impressed by her insight, discernment and handling of very complex matters. As a first-time buyer, the process was completely new to me, but I felt that Michelle listened and understood my situation, and worked as hard as possible to get things resolved at every step. It has been a complicated road and she has had many parties, personalities, and pressures to manage which was done phenomenally - the outcome speaks for itself. I am so grateful to have had Michelle leading this transaction - what an indispensable asset to the business! Thank you for helping my dream of buying my first property a reality!... Read more
Buyer
30th Mar 2020 (4 years ago)

J Paul

1/5 Stars
I had a booked and confirmed (Via Email) appointment to view a property in Bermondsey. After no one turning up I rang the office to discover the viewing had been cancelled due to the property being let, which is the first I heard. Waste of my afternoon.... Read more
14th Mar 2020 (4 years ago)

N Cebre

5/5 Stars
Great service from Mohammad And Magic. Really made my life easy and simple. Helped my find the perfect flat and within days i was able to move in! 10/10... Read more
Tenant
10th Feb 2020 (5 years ago)

S Luca

5/5 Stars
Superb service provided by Maciej from Alex neil. Very happy with every details and information passed onto me as i was a first time buyer.... Read more
Buyer
30th Jan 2020 (5 years ago)

M Duong

3/5 Stars
They need serious training in customer service. I list my requirements to them yet I keep getting spammed by emails and text messages, by multiple members of staff, with properties out of my range and in areas I would not like to live in. I also stressed to them my preferred method of contact through email but no one writes back to me and they continue to call during work hours. Unless they improve, I will not continue with them. EDIT: One of their reps reached out to me to try and remedy the situation after spotting my negative review. I will give them another chance and improve my rating. However, if the same issues are experienced again then my score will decrease.... Read more
3rd Aug 2019 (5 years ago)

M Powell

5/5 Stars
Can't recommend enough, Assistant Manager Harry is a good guy to have on your side.... Read more
28th May 2019 (5 years ago)

S Kendal

5/5 Stars
Having met several estate agents over the past four weeks as a prospective home buyer, Harry Neal's humour, friendliness and genuine approach stands out as a breath of fresh air. He's ensured we have sufficient time to view the property, even after our offer has been accepted. It's been greatly appreciated.... Read more
Buyer
21st May 2019 (5 years ago)

I bants

5/5 Stars
Was able to sell properties in quick succession. Assistant by Maciej and the team allowed me to complete the transaction with ease. Cheers Lah !... Read more
Seller
20th May 2019 (5 years ago)

A snm

5/5 Stars
Great time using this agency with the assistance provided by Maciej Skalski. Highly recommend using this agency when it comes to buying properties. Simple and quick with no problems !... Read more
Buyer
20th May 2019 (5 years ago)

D daniel

5/5 Stars
Was able to buy properties without any hassles ! Very satisfied with the agency and help provided by Maciej. Will definitely be using Alex Neil Agency again, cheers !... Read more
Buyer
20th May 2019 (5 years ago)

I RiddLe

5/5 Stars
Happy with the services provided by the Agency, especially with Maciej. Easy and simple processes! Thanks !... Read more
20th May 2019 (5 years ago)

D B

5/5 Stars
Very impressed with the service provided by your company. I'd like to thank Maciej in particular for being extra helpful and for facilitating the sale of my property - much appreciated!... Read more
Seller
20th May 2019 (5 years ago)

M Cheok

5/5 Stars
Thankful to Harry Neal of Alex Neil for his proactive and helpful service to land me my first property purchase in London.... Read more
Buyer
19th May 2019 (5 years ago)

M Connelly

5/5 Stars
Buy a lot of property through this branch via Harry Neil. Really impressed with Harry and his diligence in getting me the properties I need and his constant communication. Also really impressed with the sales progression team who never get the recognition they deserve. Well done all... Read more
Buyer
17th May 2019 (5 years ago)

T t

5/5 Stars
Bogdan had it all, very communicative, honest, punctual and in no time he found me a really good place to stay for the next years!... Read more
Tenant
17th May 2019 (5 years ago)

E Zhu

5/5 Stars
Harry is the best property agent I have met - very helpful and thank you (Haodong and Esther)... Read more
17th May 2019 (5 years ago)

I Nicoleta

5/5 Stars
Thanks to maciej i was able to secure the best possible deal, i found a great investment in the e14 area. it was a pleasure working with the Canary wharf team.... Read more
Buyer
16th May 2019 (5 years ago)

J Senior

5/5 Stars
It was an absolute pleasure working with Maciej, one of the best I’ve ever worked with. Was able to secure my property quick with no problems at all.... Read more
15th May 2019 (5 years ago)

J Micheal

5/5 Stars
Maciej has to be one of the best agents I’ve ever worked with. Simple, fast, and very polite. I was very happy working with him. Great agency.... Read more
15th May 2019 (5 years ago)

L Demarco

1/5 Stars
We have used this estate agent numerous times and have always found them to be extremely unorganised. My most recent experience being, they forgot to let me know that my Viewing had been cancelled and I turned up with a baby and toddler in tow, having put other plans on hold during the day to attend the viewing, then waited and waited in the cold. Finally I called Alex Neil Estate Agent and was told they forgot to inform me that the landlord had cancelled previously. I didn’t even get an apology. Rude and unprofessional are the only words I can use!... Read more
15th Apr 2019 (5 years ago)

A Manoylov

1/5 Stars
They did not return keys when contract with the landlord terminated. They then used these keys to trespass and harrass current residents. Are you sure you want to deal with them in any capacity?... Read more
Landlord
19th Mar 2019 (5 years ago)

N Gurgula

2/5 Stars
Could not check how good are these guys at their job - they tend to keep an outdated properties adverts on zoopla and when I've called them, they say that these properties are not available anymore and then they try to convince to you to have a look at the other property, which is quite annoying. This happened more than once to me, so will not call them anymore. They are also quite expensive.... Read more
7th Feb 2019 (6 years ago)

I Osman

1/5 Stars
How can I explain my experience is ALEXNEIL … painful perhaps? Was supposed to be a fun and exciting experience for me and my boyfriend however it was disappointing and heartbreaking and ALEXNEIL did nothing to help. We went for a viewing for a FULLY FURNISHED flat … when we moved in we got a ‘PART FURNISHED’ which was the sofa and dining table only. Imagine our shock and surprise. The agency had no idea when I called them, finally the landlady ordered us a bed that was £40 from amazon with a mattress that was WAY to small. We battled back and forth and the landlady only agreed to buy a dining table and tv stand as essentials to the flat. We pay a lot a month for this flat (being new Canary Wharf) and had another -£960 in buying furniture for our so called ‘FULLY FURNISHED FLAT.  We paid stupid amount of a deposit, speaking with ALEXNEIL we was told ‘what more do we want’. They are unprofessional and unable to communicate. To this day (we moved in a few months ago) we are having trouble communicated with ALEXNEIL, they moved us in the a damp, mouldy not so perfect flat and I think I’m in the right to share this with you all. If you choose to go with this company please please do it with your eyes wide open, they’re scammers, they won’t communicate with you after they rob your money. This review was a long time coming.... Read more
Tenant
8th Jan 2019 (6 years ago)

S H

1/5 Stars
Arranged first viewing and agent didn't bring keys. Arranged second viewing and agent didn't bring correct keys so still couldn't access property to view. Very poor.... Read more
6th Jan 2019 (6 years ago)

C Louro

1/5 Stars
Service is completely terrible, they do what they want without consulting the landlord.... Read more
Landlord
19th Nov 2018 (6 years ago)

N Gabi

1/5 Stars
Joke category!... Read more
29th Oct 2018 (6 years ago)

R Iannazzo

1/5 Stars
I can't really say anything good about this company. It all started when I put a rent offer on a flat. As I am self employed, one of the documents they requested was a letter from my accountants OR bank statements of my business account. I provided the later as it was free of charge, however, they insisted they needed the letter, even though I told them i my accountant wouldn't provide the letter for free and it would take up to 10 days for the letter to be produced. I paid £80 to my accountants, but the letter wasn't ready the day before of the beginning of tenancy. Magically, my application was approved without the letter, which means I wasted £80 pounds. We then collected the keys when we figured out none of the repairs AGREED AS ACCEPTANCE CRITERIA have been met. It's been FOUR MONTHS since we moved in and the repairs haven't been done. My baby roasted during all summer in a small bedroom which the window is jammed - he also had breathing issues because of mold all over the place. We have now chill season coming upon us and the heating unit is detached of the wall since the day we visited the flat. After constant chasing to the property management team, I emailed the head office but they simply ignored my email. All I can say is: AVOID THEM AT ALL COSTS. THEY HAVE NO RESPECT FOR YOUR WELL BEING.... Read more
Tenant
28th Sep 2018 (6 years ago)

R Sampainho

1/5 Stars
Avoid this agency at all costs. We have recently moved into an Alex Neil's property. They let the house in a terrible condition. We were unable to move in at the agreed date because of lack of cleanliness and many other issues. The biggest problem is that they've refused to resolve the issues and have been consistently been unresponsive and extremely rude. There is not one good thing to say about this agency and its staff. We have been living in the property for 1 month now, and none of the problems have been addressed. Be careful, and if you decide to go with them make sure you discuss everything in writing and keep evidence of everything because they will try to make a fool of you. If needed, seek help through formal complaint systems and the property ombudsman service.... Read more
Tenant
21st Sep 2018 (6 years ago)

Andrew

1/5 Stars
Awful experience trying to sell our flat through this company. They know what to say in order to get your business but when it comes to organising viewings they are terrible. Avoid.... Read more
Seller
3rd Nov 2017 (7 years ago)

C Isbecque

5/5 Stars
I have been letting a flat for the past year and a half with Alex Neil and just wanted to leave a review. They have been very helpful, always responding to emails and calls efficiently and liaising in a timely manner with contractors to help us get the best out of our flat. As a flat we have really been able to depend on Lucia especially to help us out. I would recommend Alex Neil as a letting agency and look forward to using their assistance again if needed when searching for future properties.... Read more
Landlord
19th Jul 2017 (7 years ago)

P C

5/5 Stars
Very helpful and quick to come back with queries and questions... Read more
12th Jul 2017 (7 years ago)

E Narciso

5/5 Stars
Shaun was super attentive and proved to be reliable, he arranged me a good quality property, and it was decisive to convince me to rent the apartment, as he told me upon my arrival in London "this is the type of apartment which I recommended to my best friend". I followed his advice and in fact the Agency Alex Nei has the best apartments (relation price / quality) of the east zone! I strongly recommend them to any person! Excellent professionals, helpful staff.... Read more
Tenant
6th Jul 2017 (7 years ago)

T Gould

4/5 Stars
There are a few things that are a given in life - taxes, death, and working with estate agents. Thankfully, dealing with Alex Neil is much better than the first two. I've rented through the company for 4 years now and always been impressed with the level of service and speedyness of responses. I wouldn't hesitate to recommend them for any rental needs.... Read more
Tenant
20th Jun 2017 (7 years ago)

R Narayan

4/5 Stars
Good overall experience - property management team is quick to respond.... Read more
30th May 2017 (7 years ago)

K Fuller-Jackson

3/5 Stars
My experience with Alex Neil has been average. They do the required amount of work as per any tenancy agency, and fix things as needed. Their fees however are complete extortion - they made us pay £500 to switch a tenant on the contract, and even charge £60 just to give a reference to another agency! I have lived in numerous residencies across London using different agents and I've never seen such high fees (the fact that there are fees for tenants at all is bad enough, but they have completely taken advantage of this). Given the extremity of the fees I would avoid going with them again and would suggest any future tenants to look at the fine print before signing anything (and make sure you have the fine print, as they only supplied this to me when I requested to see it). Overall leaving feeling completely ripped off.... Read more
Tenant
17th Feb 2017 (7 years ago)

M Pérez

4/5 Stars
I've been tenant in one of their properties for 3 years and always responded me in a reasonable amount of time and dealt with all repairs promptly. Also, being able to to all the paperwork either by email or electronically was quite convenient.... Read more
Tenant
10th Feb 2017 (8 years ago)

D Moir

4/5 Stars
Pros: - Solved most issues efficiently (washing machine broken, door handles loose, boiler trouble, etc.) - Available and responded quickly to queries or requests. - Pragmatic and flexible approach, showed willingness to consider us as people rather than just an anonymous customer. - Unintrusive - always provided notice of visits, never bothered us about unnecessary aspects. Cons: - Large fees which were not made clear at the start. - Mixed messages from different members of staff led to confusion. - Did not always effectively follow up with third party contractors, required prompting or for us to fix the issues ourselves.... Read more
5th Feb 2017 (8 years ago)

T C

5/5 Stars
We have been looking to buy a property and were extremely impressed by Shaun Marcelle and Alex Neil Estate Agents. Shaun was so friendly, helpful and very honest, no request we made was too difficult for him and he has a way to make people feel relaxed, but at the same time he is very conscientious. We wish Shaun the best in the future as he is a breath of fresh air in the housing market... Read more
Buyer
25th Jan 2017 (8 years ago)

S Zs

4/5 Stars
Great in terms of finding you the flat you need. There were times I didn't feel the urgency to get our heater fixed in the middle of the winter but in general it's a good agency with good property management.... Read more
16th Jun 2016 (8 years ago)

P Fonseca

5/5 Stars
I've been renting through Alex Neil for the past year and a half. They have always provided a very professional and personalised service tailored to my needs. Very friendly service and kept me informed throughout.... Read more
Tenant
14th Jun 2016 (8 years ago)

B yarrington

5/5 Stars
I've been a private tenant of Alex Neil for over 7 years now. They have always looked after me and maintained the property to a high standard.... Read more
Tenant
29th Mar 2016 (8 years ago)

J Rensburg

5/5 Stars
I have been renting via Alex Neil for the last 5 years in the Docklands area, and the service and care to the property is exceptional. They are always quick to respond to queries and tenant concerns. I would definitely recommend Alex Neil for renting services in London.... Read more
Tenant
14th Mar 2016 (8 years ago)

I Translation

4/5 Stars
Great agency!... Read more
1st Mar 2016 (8 years ago)

P bhadauria

5/5 Stars
Been renting through Alex Neil for 2 years now. Very pleased with the quality of service we were offered. Adam provided complete and accurate information when we first signed the contract. Owen has helped ensure very quick turnaround time in case of any issues or breakdowns. They have always been understanding with any requests, or matters requiring urgent attention. Would definitely recommend!... Read more
Tenant
23rd Feb 2016 (8 years ago)

M Nagpal

5/5 Stars
Been renting through Alex Neil for 2.5 years now. Very pleased with the quality of service we were offered. Anthony provided complete and accurate information when we first signed the contract. Owen has helped ensure very quick turnaround time in case of any issues or breakdowns. They have always been understanding with any requests, or matters requiring urgent attention. Would definitely recommend!... Read more
Tenant
18th Feb 2016 (8 years ago)

E Jane

4/5 Stars
Two years ago I was looking for a property, and Anthony, from Alex Neil, was the only agent who didn't bother me with properties that didn't fit my criteria. Within a few days he found one that suited me perfectly!... Read more
13th Feb 2016 (9 years ago)

P Whittington

5/5 Stars
I have rented two separate properties through Alex Neil over an eight year period. They have never been anything less than completely helpful and honest. Their sales staff are very open and no-pressure and on the few occasions where I've needed to report problems (like plumbing) they have always responded quickly and found a solution that works.... Read more
Tenant
16th Jan 2016 (9 years ago)

R Blight

5/5 Stars
We have received an exceptional service throughout the 2 years of being with Alex Neil, they always respond quickly and efficiently to our queries and Owen in particular is very good at keeping in touch and answering our queries once raised. They have a personable approach and would strongly recommend their services to friends and family in the future.... Read more
Tenant
11th Dec 2015 (9 years ago)

M Rise

5/5 Stars
My flat is still managed by Alex Neil with my great satisfaction. May I take this opportunity to say that you "Rebecca" (if I am not mistaken you managed to rent my flat in 2013 with a 3 years contract) really did a great job in finding the perfect tennats for my situation. And Mr. Setter, from the management department, has been doing and still is an impressive job regarding the management of my flat. He is always perfectly informed with what is going on, solves issues quickly and every time I deal with him I feel blessed because he is so efficient, helpful and professional.... Read more
Landlord
10th Nov 2015 (9 years ago)

A Kakijiza

5/5 Stars
Julie in Alex Neil has been extremely helpful when I was looking for an investment property. She kept me updated at all times of all the new properties they had until I found the one that I was ready to make an offer for. Definitely recommend Alex Neil to everyone and I will be dealing with them myself again for my next investment,... Read more
Buyer
31st Oct 2015 (9 years ago)

J Adechu

4/5 Stars
My wife and I have recently bought a property for in Bow. We spoke with Daniel Probyn he's knowledge of the area for both sales and lettings were really helpful in making a quick decision.... Read more
Buyer
29th Oct 2015 (9 years ago)

S Grundy

4/5 Stars
Alex Neil did not disappoint us when we decided to use them to let our flat in Stratford, as we had used them before. Daniel Probyn in the East London lettings office was efficient and communicated well by phone and email when it was necessary and not too much. He showed a good grasp of our requirements and was very helpful.... Read more
Landlord
19th Oct 2015 (9 years ago)

M Rizzo

5/5 Stars
I used Alex Neil to find my first property and was impressed by the professional service offered by Tyler Lowther. He talked me through the process of buying and was a great mediator between me and the seller. I would recommend Alex Neil to anyone looking to buy a property.... Read more
Buyer
30th Jan 2014 (11 years ago)

T Jones

5/5 Stars
We recently sold our property through the Canary Wharf branch. We chose them due to the honesty and sincerity provided from Tyler at our initial meeting, and that continued throughout the entire process, which even though turned out to be not as straight forward as we would have hoped, his constant contact, reassurance and hard work made it much easier than other sales we have had without such difficulties.... Read more
Seller
29th Nov 2013 (11 years ago)

A Pickle

5/5 Stars
Thought I would just say that I have just sold my property in Canary Wharf through Greg and it only took 4 weeks, which apparently is very quick! He was great from start to finish and I'm very gratefull. So the least I could do was to write this review!!! Thanks to everyone in the Alex Neil Docklands office for all of your help.... Read more
Seller
18th Oct 2013 (11 years ago)

R GARGENER

5/5 Stars
I have been renting properties in London for the last 10 years, and do not often like to move as it is a very stressful process finding a new home. Lucy at Alex Neil in Canary Wharf, made this process very straightforword and eliminated a lot of my stresses. We viewed numerous properties together and found something just right. Thanks... Read more
Tenant
16th Oct 2013 (11 years ago)

A kurtis

5/5 Stars
I have just rented a property in Canary Wharf, after moving from Rotherhithe. I was very pleased with the service that i received from start to finish. After sending through an email enquiry i received a call from Lucy just 5 minuets later, booked in an appointment for the same day, and moved into the property a week later. I would be more than happy to recommend Alex Neil Canary Wharf to anyone looking to rent a property. Thank you for all of your help... Read more
Tenant
10th Oct 2013 (11 years ago)

A Hartley

5/5 Stars
After relocating to London from New York I had to find a new property to rent, in a new country. Daunting task. I sent hundred of request through property sites to god knows how many estate agencies, and shortly received and email from Lucy at Alex Neil. After landing in London I had a viewing on the same day, made my holding deposit and moved in to the flat the following weekend. Lucy was very helpful explaining the lettings process and guiding me through referencing and helped me to find a lovely little flat in a lovely area right next to a beautiful park. I am happily settled in now, and would totally recommend any newbies to the rental market to get in touch with these guys! Thank you so much!!... Read more
Tenant
9th Oct 2013 (11 years ago)

J Nal

5/5 Stars
An amazing letting agency. We just rented a flat in the area. Mr Antoniou was our letting negotiator. He took us through all of the steps with professionalism and honesty. He has been extremely helpful and he dealt with any matters we had. Every time we needed something we called him and he dealt with it immediately.I would definitely recommend Alex Neil and Mr Antoniou.... Read more
Tenant
19th Sep 2013 (11 years ago)

R Finbow

5/5 Stars
Very helpful and friendly staff, this was my first rental property so I had lots of questions, I found that I could call Ross at any time and he would help me with my query. Would definitely use Alex Neil again, can't fault them or thank Ross enough for his help. Racheal Sugden... Read more
Tenant
12th Jun 2012 (12 years ago)
1
2
3
4
...
22
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Wapping

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is Alex Neil Estate Agents- Canary Wharf & Docklands the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

  1. Alex Neil Estate Agents- Canary Wharf & Docklands
The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited