U Gunduz
I would like to express my thanks for Stefania Schiavon. She has been very helpful on any topic and issue.... Read more
11th Dec 2023 (1 year ago)
Prismika
I'd like to express my gratitude for Stefania Schiavon, our property manager. She has been incredibly helpful, and I can't recommend her enough. Stefania consistently responded promptly and efficiently, addressing and resolving any issues or inquiries we had. Her dedication to assisting us has made our experience exceptionally positive.... Read more
Tenant
7th Dec 2023 (1 year ago)
F Zaffalon
Adam Garson and Helena contributed greatly for the success of our move. We could count on their professionalism and prompt responses. Truly happy with the support and the online processes.... Read more
11th Nov 2023 (1 year ago)
S Kjoseva
Danny was absolutely amazing throughout the whole process, was chasing both sides and answered all our questions. I would give him 10 stars if I could. Thank you again for all your help and support in purchasing our first home!... Read more
Buyer
30th Oct 2023 (1 year ago)
V Andronov
We've recently moved into a property let through JLL. Our letting agent, Adam Garson, really impressed us with his professionalism, responsiveness and dedication to ensuring that our tenancy got off to a smooth start. He responded promptly, even outside normal working hours, and even helped us agree some pre-tenancy requirements with the landlord to streamline our move-in process. We are really enjoying our stay so far and hope to experience the same high standard of property management.... Read more
Tenant
24th Oct 2023 (1 year ago)
H wan
JLL service is amazing. Efficient and find new tenants very quick. Good communication as well.... Read more
Landlord
21st Oct 2023 (1 year ago)
H Chen
It was my first flat haunting but luckily I met JLL and Jennifer who provides me a great help through the process to got my ideal flat in a right time, Ieva then being a great support through the communication process and led me to move in to the property smoothly. Therefore I will definitely recommend them for my friends who's looking for a new place to live, wonderful experience.
_____
Jul. 2023
Come up with another review after I've moved out of the property I rent with JLL. The check-out process of my end of the tenancy was very smoothly, Olga Nimets was very helpful and supportive throughout the check-out process. Got my deposit back in full amount smoothly as the rest of steps the checked-out was, which I really appreciate to JLL teams' support of my whole renting experience with them in the past 13 months. Will still definitely recommend JLL for any of my friend who's looking to rent a property.... Read more
Tenant
9th Oct 2023 (1 year ago)
B citadini
My renting experience with Rico was excellent! He efficiently found me the perfect apartment and was incredibly helpful throughout the entire process, always responding promptly to my queries.... Read more
Tenant
27th Sep 2023 (1 year ago)
S S
Renting: Thank you Rico for showing me the right flat at the right time. After not having found one for a long time, Rico was able to find exactly what I was looking for. He is very professional and nice.
Maintenance: The Property manager, despite her huge efforts and level of care, put me through a difficult experience when I needed maintenance. According to what my property manager said my landlord seemed offensive against me without knowing me. I am a professional as well so this behaviour felt odd given I pay rent on time, all bills and always keep the house clean and tidy. Having been unwell in 2022, I was aiming for some calm this year, instead I am afraid of using anything in the house now knowing the maintenance process or that it won t be repaired at all. This is the first time in my 11 years in UK that I receive offensive comments by a landlord.... Read more
Tenant
25th Sep 2023 (1 year ago)
A di
Adam is a very professional and reliable letting consultant that helped me a lot during the renting process which made the renting experience easy and efficient.... Read more
Tenant
14th Sep 2023 (1 year ago)
H Zhao
Fantastic agent Adam! Very fast responses and extremely patient.... Read more
4th Sep 2023 (1 year ago)
V G
Very good customer service from Gemma, she's been very helpful!!... Read more
29th Aug 2023 (1 year ago)
V Denisenko
Stefania was our property manager for the past year and she has been very helpful and supportive throughout the entire process of renting. Couldn’t recommend her enough, she was always very quick to reply and helped to resolve any problem or query that we had!... Read more
Tenant
21st Aug 2023 (1 year ago)
R Morrison

Very unpleasant end of tenancy experience with JLL - would advise tenants to avoid this company. John&co much better. Paid £420 for a cleaner that they advised to use and it wasn’t cleaned to their satisfaction, items marked in inventory as fair wear and tear but they didn’t agree and withheld from our deposit. Took 3/4 weeks to get part of our deposit back and not a small sum. Trying to claim £20 for a mark on a wall that can barely be seen from the inventory report with no receipts to back up replacing anything. Needless to say we are disputing everything with TDS for the first time ever as tenants but for £128 you’d think the Landlord could repaint a wall when the property is several years old or for items marked as fair wear rather than getting into disputes with tenants that paid nearly £3k a month to rent from you. Avoid if you can! Karl Zheng and Tiffany are both very unpleasant to deal with and stressful from start to finish. Even pool at amory tower was closed for 6 months of our tenancy and we never got a response for no facilities? Tiffany ignored us for weeks when we asked for a response on facilities or issues with mould in flat. Not good enough!... Read more
Tenant
15th Aug 2023 (1 year ago)
C Ye
Very unprofessional property managers (Olga Nimet), sending you details for transferring the name on the bill accounts only after you have moved out, purposefully keeping your deposit on hold for months after you have moved out for very unreasonable reasons (e.g. unless you pay all the bills twice, charging you for items which were not initially in the property for a higher price than usual), not caring anything about tenant's interest and losses, the agent hangs up the phone when the she doesn't have more reasonable arguments or doesn't agree with tenant's argument.... Read more
Tenant
4th Aug 2023 (1 year ago)
Y Wu
Thank Rico/Helena/Olga to get me a place to live in London! Was a smooth experience.... Read more
Tenant
2nd Aug 2023 (1 year ago)
L Mason
Very poor experience of letting with this agency, they have withheld the deposit for over 4 weeks whilst confirming deductions of £158 and then illegally attempted to withhold the balance until I provide proof that the utility accounts had been settled, which is entirely incorrect.... Read more
Landlord
26th Jul 2023 (1 year ago)
K qaz
Unfortunately A very bad experience with Adam Garson. We agreed on viewing 2 days ago. The next day he told me the apartment is let and cancelled the appointment one hour before the appointment! He told me you can go the building at said appointment and “feel free to ask the concierge if the have someone who can show you”. This is absolutely disappointing and ridiculous.... Read more
7th Jul 2023 (1 year ago)
Y Y

Another year as I am satisfied with the renting team so I rent with JLL again but nightmare comes the property manager still drive me mad, she only replied to the emails she wants to reply and ignore the questions she doesn’t wants to reply. I feel super hard to communicate with her and also as I just want she kind to me although I am not think she is good for her job every single time she ask 5 stars trustpilot I did for her. But she still not doing her jobs well. Sometimes send wrong emails and never remember my name and I still have not got my deposit yet.
I really need change a new property manager as I already try to stand her for a year but nothing changed and I don’t think she can change please do help us to change a property manger
I change my star because of the help with Joanna Ludlow, she is so kind and helpful. now everything solved!
But I still feel not pleasant with the communication with the property manager, she did not help and avoid any help way.
in the letting process everything is fine and I am happy to pay the deposit and first month's rent. And the person who contact me is also kind. But when I moved in everything is different.
I am not sure why JLL has a property team but do nothing, if they have one and let us to use it, they need help!
I told the property manager I am not expect the last tenant's belongs in the flat, and wish she can contact the last tenant or the landlord to take them away, but she said I have not write this in my tenancy agreement but I signed it in march and the last tenant check out in May, how can I know she will leave her stuff in the flat? this really not make sense.
and the last tenant's things even broken and I give up said if you do not wish to dispose it you still can let someone to repair it, she still ignore the it and said I need keep it!
And the clean of washing machine is not present which also indicate in the inventory check, but she do not bother to let the cleaner come again to clean the washing machine instead she said I can stay it not nice as it was when I move out?? this attitude made me so annoying!
Every single conversation is useless, and she is still my property manager during my stay I am not sure if she can help other problem during my stay.
Although I am happy the problems have been solved by other people I still feel the conversation with the property manger is not great!... Read more
Tenant
5th Jul 2023 (1 year ago)
D Yuan
Highly recommend Adam Garson - very friendly and professional. Also, Stefania Schiavon went above and beyond when I need help with my property's appliances. She is caring and responsible - the best property manager. Highly recommend!... Read more
Landlord
4th Jul 2023 (1 year ago)
A Almutairi
Adam was incredibly helpful during my rental process. What I liked the most was how sincere and mindful he was. I had been in contact with a number of agents, none of them felt as sincere and genuine as him.... Read more
30th Jun 2023 (1 year ago)
A Hassani
Quick and efficient service. I have been renting for 4 years in London now and the process to complete my current tenancy with JLL was by far the fastest and easiest. Adam helped me through the whole process with information and with viewings. Definitely would recommend... Read more
Tenant
28th Jun 2023 (1 year ago)
I Tatu
I had the pleasure of working with Stefania Schiavon as my property manager, and I cannot speak highly enough of their exceptional service. Their attentiveness and responsiveness were truly impressive. Additionally, Stefania exhibited a genuine care for my satisfaction and well-being as a tenant. They made it a point to regularly check in at the end of the tenancy, they were a reliable and responsive property manager.... Read more
Tenant
23rd Jun 2023 (1 year ago)
T Smith
To the entire Jll team, it is clear that all of you value your tenants and are committed to their satisfaction! I feel so blessed to be in your care!
Special Spotlight on:
Adam - You found me a place to call home! You treated me like I was your only prospective tenant. You're a focused, honest, kind, and caring gentleman!
Indra - If you want it done, ask Indra! Thank you for your commitment to excellence; it shows up in everything you do!
Paige - You always come through! With each of my minor move-in issues, you got right on it! You're the Queen of Resolution.... Read more
Tenant
13th Jun 2023 (1 year ago)
J Rosicky
It's not often that you come across a property manager who embodies efficiency, professionalism, and genuine concern as consistently as Stefania from JLL does. My experience with her was truly top-notch.
I recently encountered an issue in my rented unit and, as most tenants would know, the process can often be stressful and prolonged. However, Stefania has utterly transformed that norm. Right from the moment I reported my concern, she stepped up and made it her priority. Her response was swift, clear, and assuring. The issue was handled with a level of efficiency and speed that is rare to find these days.
I wholeheartedly recommend Stefania and the team at JLL for anyone looking for a seamless, stress-free property management experience. If there were a sixth star available, I would not hesitate to give it to Stefania. Here's to excellent service, and here's to Stefania!
Thanks again for making my rental experience an enjoyable one!... Read more
Tenant
7th Jun 2023 (1 year ago)
R Singh
Adam was very helpful, responsive and knowledgeable.
The whole JLL team made the move-in process smooth and trouble-free.
Highly recommended!... Read more
Tenant
7th Jun 2023 (1 year ago)
S Burlacu
Nothing but praise for our property manager, Stefania Schiavon. Always replied timely and offered to help whenever possible.
Hands down the best property manager I've interacted with so far.... Read more
24th May 2023 (1 year ago)
M Raymond
I'm a block manager in Canary Wharf. I worked Stefania Schiavon in this office on resolving issues with a disruptive tenant in one of the flats. She was very professional and great to work with.... Read more
24th May 2023 (1 year ago)
M Chamberlayne
Adam Garson was extremely pro-active and energetic in finding us a great new tenant for our property. He was very attentive and kept us fully informed of developments throughout. He found us a great new tenant very speedily and I would not hesitate in recommending him... Read more
Landlord
20th May 2023 (1 year ago)
I Schwalger
We have been tenants managed under JLL for the last 3 years. This is one of the best property management and real estate agencies to work with in London. Our property manager is Stafania who has been lovely to communicate with. She has made sure our transition between properties was as stress free as possible. She was quick to organise contractors to attend our current flat for minor repairs and kept us up to date with talks with our previous landlord. A very capable and kind property manager.... Read more
Tenant
19th May 2023 (1 year ago)
K Corcione
My husband and I worked with Adam Garson and Indra Vaitkiene and our move was seamless.
Adam is a wonderful estate agent and did everything in his power to find us a rental that suited our needs. Highly recommend.... Read more
Tenant
17th May 2023 (1 year ago)
? ????????????
Joanna is one of the most efficient agents I have met. She listened to our requirements and recommended flats with honesty and care for our needs. She did not try to push us into flats that would not suit us which is rare for an estate agent. We found our ideal flat! Thank you Joanna!... Read more
Tenant
16th May 2023 (1 year ago)
Y Gandhi
Gemma has been incredibly amazing. She has helped us a lot with our process and has been really kind and patient throughout. I am more than grateful to have used JLL for finding property as well as really thankful for Gemma. Big big big thanks ????... Read more
6th May 2023 (1 year ago)
L Golla
I just moved to the London and was searching for a flat. The Team and especially Adam and Indra made the process from the first viewing until the final move really easy and were always there for questions and help.
Sometimes it can be a bit tricky if you are a foreign but they ade everything working nice and smooth.
I can really recommend this broker and specifically Adam and Indra.... Read more
Tenant
26th Apr 2023 (1 year ago)
M Corcione
We had a great experience working with Adam Garson at JLL. He was extremely professional and didn't waste my time showing listings that we not a fit. He was diligent to keep searching for the right place, and he nailed it! He was also great with the leasing process (this was a corporate let) so a little more challenging. Once the paper work was completed, Adam's colleague Indra Vaitkiene(nee Mikalauskaite) was extremely helpful getting the move in details sorted. Being a relocate for abroad made it more confusing on our end, and the support was very helpful. Many thanks to them both. I highly recommend their services.... Read more
Landlord
26th Apr 2023 (1 year ago)
Anon
Great service from Adam who’s based in this agency. He was helpful, courteous, has great knowledge on the properties he looks after, and responds to questions very quickly. Really good experience with JLL overall as well.... Read more
22nd Apr 2023 (1 year ago)
L Herzalla
Working with Gemma has been exceptional. She took a lot of time and care into helping us with our tenancy and was professional, trustworthy, and replies within minutes. We are beyond happy with her service.... Read more
Tenant
19th Apr 2023 (1 year ago)
M Lo
I have been dealing with Lauren Hatcliff’s team for over 2 years now. They had found me a stable and reliable first tenant and recently they found my second tenant within a few days of advertising. I’m very satisfied with their quick response to any of my queries.... Read more
Landlord
19th Apr 2023 (1 year ago)
M H
I had the pleasure of working with Jennifer and Helena to find a flat. Their professionalism and speed made the whole process incredibly smooth and stress-free. They were always available to answer any questions I had and provided excellent guidance throughout the entire process. Thank you for all your help.... Read more
Tenant
14th Apr 2023 (1 year ago)
???
Very professional and patient, good job done, Adam~... Read more
13th Apr 2023 (1 year ago)
H Priestley
We recently moved into a property with incredible help from Adam at JLL. From the beginning he was easy to contact, understood what we were looking for, and efficient in organising viewings at times that worked for us.
I had been reluctant to use an estate agent but Adam was truly fantastic and even checked I. With us after the moving was completed. We’re beyond happy with our new flat, brilliant location and price!
If you’re looking for a new home Adam is your man!!
Thanks, Hannah & Harriet... Read more
Tenant
13th Apr 2023 (1 year ago)
H Pamaka
Cheers to JLL's Stefania, Adam and Indra for the seemingly seamless transition into a new apartment. Thanks for the prompt responses to our queries and help addressing all our issues.... Read more
11th Apr 2023 (1 year ago)
M Wilson
We started working with Adam Garson at the start of the year, as we began the search for our new rental apartment. From the very start of the process, Adam was extremely responsive and went out his way to understand our requirements. Having agreed the ideal building we would like to move to in Canary Wharf, Adam was very proactive in finding and presenting available properties to us. He communicated with us frequently and clearly throughout. As a result, we were able to secure our perfect apartment (during an extremely busy / competitive period in the market). Adam seemed genuinely happy to see us so pleased with our new place and JLL have been excellent in the service provided ever since.... Read more
Tenant
10th Apr 2023 (1 year ago)
F Dolot
I had a positive experience with the JLL agency, both in terms of property management and sales.
The property management team, particularly Khurram, demonstrated a high level of support and responsiveness during our tenancy with JLL, thank you Khurram. Additionally, Stefania went above and beyond in providing assistance when our washer dryer malfunctioned towards the end of the year, dealing with contractor and all that so we managed to get it up and running again in a few days. We truly appreciate this effort, thank you Stefania!
Furthermore, Joanna from the sales team was instrumental in helping us secured the place we lived in. Thank you, Joanna!
Overall, I am grateful for the exceptional service provided by JLL and its staff. I extend my sincerest gratitude and wish you all the best in your future endeavours.... Read more
Tenant
28th Mar 2023 (1 year ago)
K Danchaivichit
Gemma is an absolute sweetheart who responds to emails in a matter of minutes with clear responses.... Read more
6th Mar 2023 (1 year ago)
G wong
I have been using JLL to take care of the property and rental arrangements. Overall, the team is professional and caring. I am so far pleased with the service.... Read more
Landlord
24th Feb 2023 (1 year ago)
T Ye
Lauren, an excellent manger!... Read more
15th Feb 2023 (1 year ago)
B S.
If I had a chance, I would give 10 starts. Adam helped us a lot reg finding our property and he was always one message away. Stefania from property management is also super helpful. Thanks team for your great work and collobration!... Read more
8th Feb 2023 (2 years ago)
P Tian
Adam and Indra was extremely helpful with the whole letting process. Adam is professional, patient and responsive to all my questions. Indra helped with the documents and move-in process. It was a nice experience and appreciate the help.... Read more
Tenant
7th Feb 2023 (2 years ago)
S Chen
I have had great experiences with JLL Canary Wharf Estate Agency from sales to property management. I would like to recommend Adam(on sales team) and Stefania (on property management team) to anyone who is interested in finding a home in Canary Wharf area. Stefania is not only helpful during my tenancy but also delivers a great transaction when closing the tenancy. Thank you... Read more
Tenant
6th Oct 2022 (2 years ago)
E Chew
Wanted to thank JLL with facilitating the process of selling our flat. I would recommend them as they were professional and trustworthy. Special thanks goes to Danny at the Canary Wharf Office who was really helpful and kept on top of things throughout the complicated process, get him as your agent!... Read more
Seller
20th Sep 2022 (2 years ago)
???
The service was excellent. The house was also excellent. Adam Garson, the consultant, was also excellent... Read more
18th Sep 2022 (2 years ago)
B Dawson
It is an absolute pleasure working with Lauren & team. Not only are they professional and efficient but also genuinely polite and amiable. Looking forward to working on many more projects together!... Read more
15th Sep 2022 (2 years ago)
L Tao
Lauren is very nice and helpful. She is patient to help us get though all questions. We appreciate her help.... Read more
15th Sep 2022 (2 years ago)
S Arrowsmith
Lauren Hatcliff and her team are a pleasure to deal with. Most of my interactions have been with Lauren herself who is polite, extremely knowledgeable and always professional.... Read more
15th Sep 2022 (2 years ago)
W Yang
The staff in this office are very rude and discriminatory. I would recommend that you choose an agent only after looking at their character.
I have heard that my friend was treated very badly there, so I have decided that I will never rent from this agent. I will check out Foxton or Knight Frank before making a decision. I would advise everyone to avoid this place.... Read more
10th Sep 2022 (2 years ago)
L junchen

I was too angry and felt insulted when talking with the stuff of this office . I think I am necessary to wire down my experience and no more people been treat with such ridiculous and unreasonable behavior and attitude!According to their bad attitude to dealing with issues ,Wrote this comment Only hope some stuff of this office can know how to respect customers,and try to be professional .and can apologies to the customer when u did something wrong .not always avoiding their responsibility. We rent an apartment from Jll canary wharf company,but after 15days from moving out ,they just sent us the check out report ,and because we requested for the checkout report. I emailed them many times ,before we went to their office ,they always say one sentence “I have nothing to do for you ,you should contact your landlord by yourself “,and our landlord said she is happy to release the deposit ,and asked us to find Jll .
So I have to go to this office try to solve this issue asap. Cuz we need get our deposit back .
we went to them and request for deposit refund,(after 16days from moving out day )they use very bad attitude to talk with us .maybe my English is not very good ,when I was taking to them ,many stuff just laughed at me .we only request for our deposit. Its our right. We don’t need to go to office if they can truly help us to dealing with this issue. At that moment ,Facing to their mock ,I was shocked and overwhelmed .
When I go back , All I can see in my head is those employees laugh at me ,it’s like a horrible dream. so next day we went to the office and hope they can apologize to us .what shocked us is When I walked into the agency at the beginning ,Even I try to talk with them and hope they can dealing this issue for us , they still talked to us with very i ndifferent attitude, we just want they can apologize to us for the bad attitude yesterday ,but a stuff Jennifer just come and yelling to me . She keep use very bad attitude sayingwe can’t do anything for you ,you can go back to online complain, even don’t let me talk! She blamed me I am screamed when she is yelling to me. Yes ,my voice is get louder because she don’t want me to talk she don’t give me chance to talk .at that moment I have no choice I think only can use loud voice she can hear. I think everyone will be very angry if they dealing the problem like that attitude ,of cuz my vioce getting bigger .my landlord send us the screenshots to us And asked them to apologize to us ,but still no.I don’t theink they are a professional agency ,they don’t want to help customers when something happens .
The most ridiculous thing is they don’t admit they did laughed at me .they have a reason to me their office always talk to each other like that .they are laugh to their colleagues when they were talking ,they didn’t laugh at me ,I said u can check ur cctv,if you don’t admit ,Jennifer keep talked in rude ways and yelling to me ,even choose to lie to me their office there is no cctv . its very obvious The cctv is above us .
according to the conversation between them and us ,I tried to ask the local people ,they said they won’t use this attitude to talk with the local customer ,so
I doubt they have Racial discrimination .maybe my English is not good ,but I tried to explain my self,why they laugh at me and even laugh out with big sound ? Because we are foreigners?or because my English is not that fluent?
it’s very horrible experience renting from this branch store. When we speak The stuff do mock customer it’s unbelievable .
I think learn how to respect people is the mosy basic thing they need to do . I didn’t comment this to all the stuff of the branch office ,only to the stuff who laughed at me !Don’t treat people differently by which country the customer from and occupation!
My landlord said they apologized directly to her ,but not to us .it’s not because my ex landlord have businese with them ? Be treated samal same... Read more
Tenant
9th Sep 2022 (2 years ago)
J George
Helpful and efficient... Read more
5th Sep 2022 (2 years ago)
J huang

Second year renting from JLL. Vey disappointed this time. After terminating our most recent tenancy with JLL, we have been treated very poorly, unprofessional and unfair! Despite the fact that all the sufficient and strong evidence has been presented (including third party evidence), the property manager Olga still acts/talks like we are the wrongdoing party. Also, what she said over time is actually contridicted to the previous statements and JLL policy. We have been treated like criminal whereas we are indeed the innocent party. We are actively seeking for collabration and positive communication, being patient and nice in dealing with the deposit conflict. However, we have not got anything in return apart from being blamed for something that is not our fault at all. We are looking into stronger approach now, and considering legal proceeding. Being nice and kind does not mean that we can be easily bullied! Overall, I just feel a significant lack of professionalism from JLL. Realistically, it is JLL's responsibility to verify and check on the information of the photos we sent during move-in and inform the landlord of any discrepancies since the information is already on JLL's record in the first place, now we are questioning the nature if JLL has really supplied this information to the landlord just to avoid any liabilities.... Read more
Tenant
4th Sep 2022 (2 years ago)
Z ZHANG
It is tricky to find a satisfactory property during this time and I am very grateful that I met Ayesha and Ieva from JLL. They were actually facing a heavy workload, but Ayesha provided me with professional and efficient assistance, which made it possible for me to move into a very nice flat without any problems. Both the location and the flat were amazing. Ayesha and Ieva were very helpful with my move-in and I would highly recommend them to anyone looking for a property.... Read more
Tenant
23rd Aug 2022 (2 years ago)
J Evripidou

JOANNA LUDLOW had a very unfortunate experience with this agent in the Canary Wharf office. I was taken aback with her attitude and aggressiveness as I would expect that working in the industry she would be well trained in handling such common matters. I was leaving the property managed by JLL after 6 years of being a stellar tenant. The new property I secured became available after 4 days from when my tenancy was ending. She called me and went off that my behaviour was unacceptable (?!) who did I think I was to demand (apparently) to stay more days even though I explained calmly that I’m not doing this on purpose it is a chain of events that was not within my control. She continued being aggressive and asked her to please stop harassing me as this way she’s pushing me to be homeless for 4 days which I don’t believe she wants and instead let’s work peacefully to a solution. She called me crazy and banged down the phone. She then emailed me saying as discussed please be out by the date of your contract. Thankfully a sane colleague of hers intervened, said it’s not a problem at all, it just meant that I would have to take care of the professional cleaning as the new tenant would be moving in one day after I would be moving out, which I agreed to do. How simple was that? I will never understand why instead of choosing to find a solution she chose to berate me, it stayed with me but I then realised that this is not a reflection of who I am but who she is. Above all we should be human!... Read more
Tenant
13th Aug 2022 (2 years ago)
A Hou
Thanks to Jennifer, she is a very nice and efficient agent. Every issues will be answered and solved patiently. JLL is a company worthy of trust.... Read more
2nd Aug 2022 (2 years ago)
V sherbs
please do not use JLL canary wharf, my friend is renting with them and has very large windows, the blinds do not close and they are refusing to fix this, the apartment is constantly light and we are unable to sleep. considering the extortionate rent JLL expose him to this is just sad and pathetic. They have ignored his emails and the property manager has been incredibly rude over the phone.... Read more
17th Jul 2022 (2 years ago)
F Munteanu
Big shout out to Gemma for being so helpful with seeing through a change in tenancy, and to Omar for supporting us throughout our time in a JLL property!... Read more
11th Jul 2022 (2 years ago)
S Lyngholm
High-quality service, very proactive and responsive. Jennifer and Ieva in particular were very helpful!... Read more
4th Jul 2022 (2 years ago)
M Zheng
AVOID! As a landlord I have worked with many estate agents, safe to say JLL is the worst! Simply unprofessional. As a result, I lost 5 months rent! If you are a landlord, do not bring your property to JLL.... Read more
1st Jul 2022 (2 years ago)
S TP
Not my first flat hunting experience but can safely say that Ayesha and Ieva ensured that it was the most pleasant.
From day 1, Ayesha was very supportive and patient with all my queries and requests for repeat viewings. Her prompt responses and willingness to assist made for a very stress-free move (which is rarely ever the case!).
Thank you so much for your help Ayesha. It’s greatly appreciated.... Read more
7th Jun 2022 (2 years ago)
R Noaman
property management ignoring us which is insulting considering the high rent on the property.
Unable to sleep due to faulty blinds which is an easy fix but property management are refusing to deal with the issue after 4 months.... Read more
Tenant
2nd Jun 2022 (2 years ago)
V Depping
Adam was absolutely great!... Read more
27th May 2022 (2 years ago)
AJ
I strongly do not recommend JLL.
Months of delays to fix problems, paid bills double and refused to refund us (8 months and counting); There is no complaints procedure according to staff. an ongoing investigation is taking weeks and brings no answers to questions.... Read more
27th May 2022 (2 years ago)
C James
I’m a landlord using JLL. I appear to have had numerous double bills and over bills. Probably out of pocket to the tune of a 4 figure number now. Getting fobbed off and passed around but no one actually taking ownership and helping fix. Even got charged for late fees on a utility bill that JLL are supposed to be managing (their mistake, I pay). I wouldnt recommend at all.... Read more
Landlord
24th May 2022 (2 years ago)
H Rai
Highly recommend the team here specially with the consistently superb support we got from Adam. First time in London and he was there to guide and help us get the best viewings basis our needs.
We got in touch with a few other agencies as well, and hands down JLLs support had been the best.... Read more
16th May 2022 (2 years ago)
M Lee
I was served by Ayesha, Ieva and Olga. They provided me good communication on the progress. I would recommend their service.... Read more
12th May 2022 (2 years ago)
X Wang
Great experience, thanks for Jennifer and Ieva , they are very nice and trustworthy.... Read more
9th May 2022 (2 years ago)
C McCabe
Our last three tenancies have been through JLL and we have had an excellent experience every time. Jennifer has been incredible in arranging viewings and supporting us with placing offers and advising us. This was especially appreciated with our current tenancy given how competitive the market currently is. We couldn’t love our new home more and wouldn’t be in it without the amazing support from Jennifer and JLL.... Read more
Tenant
9th May 2022 (2 years ago)
R Amro
Initially OK experience, however, the property management team emailed me saying they would handle my issues but the lady has constantly ignored and refused to help in every situation.
The apartment has very large windows and they did not bother to check if the blinds are not working, now I have to spend my own money to fix these as JLL and the rude property management team refuse to handle the situation.... Read more
Tenant
30th Apr 2022 (2 years ago)
AK
very helpful team.... Read more
31st Mar 2022 (2 years ago)
A chiu
Lucky to have Adam and Indra from JLL Canary Wharf Team for finding me an apartment which is pets-allowed. Will look forward to moving in soon with my pets :) Super thanks !... Read more
21st Mar 2022 (2 years ago)
N Love
A big thank you to Ayesha Ahmed for helping us find the rental property that we were dreaming of. Ayesha was so responsive and helpful from the very start of the search up until the signing of the contract and the handover with the property manager. She made, what could have been a stressful period into a very smooth and straightforward procedure, without any added complications or ambiguities.
Once signed we were allocated to a property manager, Olga Nimets who has been fantastic at helping us set up and is constantly available for whatever query or question we might have.
I've really enjoyed my experience with JLL so far and want to congratulate the fantastic team ????... Read more
Tenant
18th Mar 2022 (2 years ago)
P LAU
Jennifer and Leva were really helpful and understanding, we encountered some unexpected incident that caused the already agreed agreed proceed put on halt and with the help of both Jennifer and Leva, the issue was resolved smoothly, notwithstanding, the property was then let speedily again once it was put back into the market at a later stage.... Read more
Landlord
4th Mar 2022 (2 years ago)
F Hong
Everything is smooth and quick. I found a tenant in less than a week! Thank you Jennifer and Leva for their help!... Read more
Landlord
4th Mar 2022 (2 years ago)
C s
Jennifer and Leva have been fantastic in quickly and efficiently helping me to move to the Wardian, Canary Wharf. A big thank you from me to both of you! :) Sanjay... Read more
Tenant
4th Mar 2022 (2 years ago)
Hana
We were lucky we got like reality agent Jennifer Dawson. She was so professional and always try to find the best for us. Also property which we have seen with her was really nice... Read more
28th Feb 2022 (2 years ago)
S Liu
Excellent and fast, everything has been sorted and moved in within days.... Read more
28th Feb 2022 (2 years ago)
A GA

Yesterday was the first day we had to move into the new apartment but it's impossible to live in that apartment right now. check in had to be done at 12pm (my girlfriend at 11: 57am was downstairs but from the agency they told us that whoever carried the keys had left leaving the keys at the reception at 12: 05 without check in with agency (obviously her word against that of my girlfriend they answered us by phone and without reading the water or electricity meter, and without check in the apartment with someone from the agency), and all this with a new born and all the wind that was yesterday. 1 The door handle is broken so it cannot be closed completely (3 weeks ago when we visited the apartment we were told that they will fix it before we move (it is still broken). 2 the apartment is not clean (you have grease on the kitchen wall, bumpy floor, dirty windows. 3 in the washing machine is full of mold (but FULL) .4 getting out of the bathroom i am with mold. OF COURSE I HAVE PHOTOGRAPHIC AND VIDEO PROOF. I want this bad dream to end especially for my little girl who is 27 days old. we paid 6 months in advance because my girlfriend is on maternuty leave .. That's a lot of money especially for the state of the current house. We just want to have our rights, that's all. please.... Read more
Tenant
19th Feb 2022 (2 years ago)
Y D
JLL were highly professional and very helpful with any matters regarding our tenancy. Jennifer Dawson and Gemma Rogers in particular responded to any queries we had extremely quickly and politely. I would highly recommend any one looking to rent in London to rent a property under JLL. From Yasmin and James.... Read more
Tenant
3rd Feb 2022 (3 years ago)
M Kim
When I called to find a house, she responded very kindly. She constantly helped me find a good home. thank you so much. you are so great.... Read more
2nd Feb 2022 (3 years ago)
F Faisal
Many thanks to Ayesha Ahmed she was really helpful, friendly and fast with responding along the way which made my moving in experience much easier I really appreciate her professionalism!! And I'm pleased with the apartment.... Read more
Tenant
1st Feb 2022 (3 years ago)
A G
Adam helped my partner and I to find a flat in a very short time. After taking a look to a couple of them, we moved to a brand new modern flat. They supported us into every single step during the process, even after we moved.... Read more
Tenant
28th Jan 2022 (3 years ago)
T Cheng
Super Thanks to Adam and Indra from JLL Canary Wharf Team.
Just move here so basically know nothing. The team are very professional, proactive and fast responsive. Managed to move in so quick and get everything sort so fast.... Read more
Tenant
26th Jan 2022 (3 years ago)
Y Qiao
Professional service. Gemma Rogers was extremely friendly and efficient at her work. Would definitely recommend her.... Read more
13th Jan 2022 (3 years ago)
S Vichet
Adam and Indra helped me soo much throughout the entire process of getting my property. The service and communication was excellent!! Thanks for helping me out!!!... Read more
24th Dec 2021 (3 years ago)
A Nguyen
Professional service, Adam Garson was amazing. He instantly replied to all my messages and promptly arranged the viewings. After securing the contract, Adam and his colleague Indra were very helpful and always stayed in touch.... Read more
22nd Dec 2021 (3 years ago)
H Xue
Danny Greenland was representing us for the sale of our flat. He’s extremely helpful and great negotiator! 5 star!... Read more
Seller
20th Dec 2021 (3 years ago)
K Franzen
JLL was very helpful and professional with everything. Big thank you to Joanna for everything... Read more
17th Dec 2021 (3 years ago)
M Alnajdi
Very helpful and compliance team. Big Thanks to Adam, Vaitkiene and Indra. Thank you so much.... Read more
8th Dec 2021 (3 years ago)
A TOUAOULA
Thanks to Adam and Indra for arranging my move into my new flat. Everything was perfect, 100% validated!... Read more
Tenant
25th Nov 2021 (3 years ago)
E Monroe
Gemma was really helpful when it came to the updating our contract for our new housemate. She was very responsive and a great help along the way.
Whilst I’ve had a great interaction with Gemma on the tenancy agreement side, the property management side of JLL needs massive improvements when it comes to response times and efficiency in managing house improvements/repairing.... Read more
Tenant
18th Nov 2021 (3 years ago)
A Nikolenko
Gemma is definitely one of the most helpful and professional people who will be able to help you with all your queries.... Read more
18th Nov 2021 (3 years ago)
K Mendoza
I’ve got to thank Gemma for her hard work throughout the whole process with the flat. She helped me with any questions that I had and was quick in her responses too, the best agent I’ve had while living in London. Highly professional and efficient service.... Read more
18th Nov 2021 (3 years ago)
M Astra
JLL told me that my deposit has been released and will be processed in 5 working days but 9 working days have passed and still haven’t received my deposit back.
Contacted JLL multiple times via email but they haven’t been replying and I have no idea when I will get my deposit back.
Note that it’s been 2 months since I moved out from the JLL managed property and I’m still waiting for the deposit to be returned.... Read more
Tenant
3rd Nov 2021 (3 years ago)
N ni
Ahysha from JLL is an elegant and professional lady who gave me great help and care during the whole process, and I'm very happy with the flat, which was actually the first one I viewed in London! Also many thanks to Leva, who helped me to finish the check-in smoothly. Both of your service and efforts are well appreciated:) Thank you again and we'll keep in touch.... Read more
Tenant
2nd Nov 2021 (3 years ago)
M Ezzat
Jennifer is an amazing person, she helped us to find the most appropriate place to stay in Canary wharf area... Read more
29th Oct 2021 (3 years ago)
B Lishchyna
With very few options available on the market at the time, Adam and Indra helped me rent a very nice flat.... Read more
Tenant
22nd Oct 2021 (3 years ago)
H Essam
Great and quick experience for renting an apartment with Ayesha from JLL, I had to do the viewing during the lockdown in March '21, she accommodated our needs and the communication was great and efficient ????... Read more
Tenant
16th Oct 2021 (3 years ago)
S Coxall
I have received great service and follow up working with Rebecca Wheatcroft in the JLL canary wharf office and I can highly recommend working with her !... Read more
6th Oct 2021 (3 years ago)
N Mantescu
Very professional and quick to respond to any questions!... Read more
3rd Oct 2021 (3 years ago)
O Timmermans
Adam has been great in setting up my lease! Moving in from abroad, Adam made sure the process went smooth. Recommend him!... Read more
Landlord
1st Oct 2021 (3 years ago)
L Lee
Adam Garson was efficient and professional, we found the tenant only within a few days.... Read more
Landlord
27th Sep 2021 (3 years ago)
A Lin
Very quick letting!... Read more
Landlord
24th Sep 2021 (3 years ago)
E Brookes
Thanks to the JLL team my partner and I were able to find a property to rent very efficiently. They were very helpful in sorting out a viewing as soon as they could and have been supportive ever since we started our search in advising us what to do. A highly professional and responsive service!... Read more
Tenant
21st Sep 2021 (3 years ago)
M cui
Jennifer?Really Helpful?... Read more
9th Sep 2021 (3 years ago)
T El-Ghannam
So professional and quick as well. Very positive experience.... Read more
27th Aug 2021 (3 years ago)
L Segura
Adam and Indra were wonderful. They were responsive and professional throughout the process. Highly recommend!... Read more
27th Aug 2021 (3 years ago)
B Cooke
My experience with Adam Garson and his colleague Indra was phenomenal - they did an excellent job of finding me exactly what I was looking for, which was a great relief having just moved to the UK. They've been responsive throughout the process, quickly answering any questions I've had (and I can be quite annoying!). I would highly recommend them to anyone looking for accommodations in Canary Wharf.... Read more
Tenant
26th Aug 2021 (3 years ago)
M A
Quick and high quality service with caring staff. Ayesha did a great job helping me secure an apartment in the area in a timely manner! Highly recommend her. Thanks a lot!... Read more
Tenant
17th Aug 2021 (3 years ago)
D HD
Exceptional service & fast processes! Especially Adam is a brilliant Agent, executes wishes and requests quick and in high quality. Thanks a lot, R... Read more
5th Aug 2021 (3 years ago)
B A
First time using JLL’s services for renting a flat in London and we are very impressed with the responsiveness and professionalism we were met with. In particular, big thanks to Ayesha at the Canary Wharf branch! She was immensely helpful, walked us through every step of the process, responded to all of our queries (of which there were many), and made sure our move into our new flat went as smooth as possible.
Thank you for the great experience!... Read more
Tenant
4th Aug 2021 (3 years ago)
A Dede
Very professional and friendly staff from Jennifer Steph and the other team when we popped in for our ID checks. Everything was done in a very nice timely manner. Thank you for helping us find out first family home in Canary Wharf.... Read more
Buyer
3rd Aug 2021 (3 years ago)
A Zhang
My husband and I relocated to london, and Jennifer was of great help. She is professional, responsive, and also very lovely. We were lucky that we reached out to her. We also thanks Ieva for all her help. JLL has a great team, they are valuable assets to the company.... Read more
30th Jul 2021 (3 years ago)
M Goodstadt
Jennifer was brilliant in helping us find the perfect home. Great agent and would 100% recommend!... Read more
30th Jul 2021 (3 years ago)
T Doll
Great experience with JLL estate agency they helped me to land my lovely new home special shout to Ayesha she was extremely helpful and responsive during all process. Thank you again for helping me get my dream home... Read more
Buyer
20th Jul 2021 (3 years ago)
M Marcinsky
What a professional service! Kudos to Adam who was extremely helpful, responsive and professional. If you are searching for your new rental, look no further.... Read more
Tenant
20th Jul 2021 (3 years ago)
A Kargbo
I was looking for rental property and Adam was extremely helpful. The service was professional and I always had a prompt response from both Adam and Stephanie. I have no complaints... Read more
Tenant
16th Jul 2021 (3 years ago)
A Sheikh
Very responsive, professional, friendly and customer-centric approach. I dealt with Ayesha. She understood my circumstance and helped me get to what I was looking for without any unnecessary delays. Five stars from me!... Read more
15th Jul 2021 (3 years ago)
H Garg
Wonderful experience, high quality service, very professional and efficient.... Read more
13th Jul 2021 (3 years ago)
M S
I had a great experience with JLL Canary Wharf finding a new rental apartment. Ayesha especially has been very helpful. Despite some unexpected delays (which were beyond her control), she has regularly updated me and made the process very smooth overall. I can only recommend Ayesha and the team at JLL.... Read more
Tenant
11th Jul 2021 (3 years ago)
L Velho
Jennifer and Bruna were very responsive and helpful with our recent move. The property is fantastic, and we’ve had a great experience thus far! Highly recommend JLL to anyone looking to move, particularly to East London.... Read more
Tenant
7th Jul 2021 (3 years ago)
T Allen
Really liking the new flat which has met and exceeded my expectations and the estate agent gave really good recommendations of properties based on what I was looking for... Read more
Tenant
5th Jul 2021 (3 years ago)
V Wess
Amazing agency. Highly recommended!... Read more
4th Jul 2021 (3 years ago)
A Dean
Thank you Adam Garson and Stephanie Chan for your help, kindness and professionalism.... Read more
1st Jul 2021 (3 years ago)
N Li
I would like to give Danny at the Canary Wharf office the thumbs up for his excellent work. He is responsive and professional. I am impressive that I can manage to complete my purchase of property in less than 3 weeks, upon his assistance on coordinating every party concerned. Thank you, Danny, well done!... Read more
Buyer
1st Jul 2021 (3 years ago)
AIP32*
When you combine professionalism with passion, meet Gemma at the Canary Wharf office. Super responsive, professional and to top it all of, you're always met with a smile. The Canary Wharf office is simply a pleasure to work with. Thanks again!... Read more
1st Jul 2021 (3 years ago)
M Scantamburlo
The process and interaction were very smooth, professional and friendly. I particularly appreciated the knowledge of the building, the advice and responsiveness. The support after the contract was signed was also very good. Overall a great experience and I would definitely consider contacting JLL again if I move in the future.... Read more
30th Jun 2021 (3 years ago)
J Wu
Adam help me find a nice flat and completed the move in process in a very short time. Very professional. Really appreciate his help!... Read more
Tenant
30th Jun 2021 (3 years ago)
R J
Great experience, love the flat and the service !
Especially Joanna was of such great help. Always provided me with the latest status quo, helped me find exactly what I wanted, and never got tired of an unremitting amount of questions. MANY THANKS :)... Read more
30th Jun 2021 (3 years ago)
E Angelova
Great agency to rent properties from - very responsive and quick on any issues. We were assisted by Gemma on a contract change as well the process was incredibly quick and smooth. Being burned by unprofessional letting agencies before I can wholeheartedly recommend JLL :)... Read more
Tenant
30th Jun 2021 (3 years ago)
M Mathieson
Very helpful and friendly people. They were efficient and effective. Happy to deal with them again.... Read more
30th Jun 2021 (3 years ago)
J chu
My first time to engage JLL. Nice to e-meet Adam who is efficient in finding me a suitable tenant. Adam is responsive in our communication and is ready to answer any questions I may have. I look forward to have same good experience with JLL’s management team.... Read more
Landlord
30th Jun 2021 (3 years ago)
O Kocaer
Thank you Ayesha Ahmed for helping us through every process. She solved all our problems and also she is very kind and professional. We recommend JLL. Everyone can trust in terms of quality and price. You are super????????... Read more
30th Jun 2021 (3 years ago)
C Mur
Excellent smooth fast professional services to move in the stuning newly build Landmark Pinnacle tower. Thank you to Adam Garson for your help.... Read more
Tenant
30th Jun 2021 (3 years ago)
N (gaudiumswell)
Great service from JLL in finding a rental. They were by far the most professional and responsive of the agents we dealt with. The contract signing process was was also clear and unambiguous and very efficiently done. Special thanks to Joanna at the Canary Wharf office for her genuine enthusiasm in helping us find exactly what we were looking for.... Read more
Tenant
30th Jun 2021 (3 years ago)
E Bradley
The JLL Canary Wharf team assisted me with my move into Landmark Pinnacle. Ayesha was very helpful and clear throughout the whole process, provided all required information straight away whenever needed. From viewing the property to completion & moving in, the process was very easy and straight forward. Would recommend anyone moving into the Canary Wharf area to go through JLL.... Read more
Tenant
30th Jun 2021 (3 years ago)
T Forstner
Very professional and efficient experience for renting an apartment. The team has been really helpful.... Read more
Tenant
30th Jun 2021 (3 years ago)
A Morgan
Joanna Ludlow at JLL Westferry Circus branch is a star. She found the perfect apartment to suit our needs based on her personal recommendations (when it was not feasible to visit due to covid times and our busy schedule) and managed to secure it for us at a very competitive time and ensure it was ready for our move in on short notice. She communicated with us and kept us updated throughout the experience. Would definitely recommend.... Read more
Tenant
30th Jun 2021 (3 years ago)
S Blignaut
Thank you Ayesha for your excellent service and professionalism in finding me the perfect apartment. A huge thank you to Bruna for all the emails and information supplied, its especially daunting arriving from another country, and JLL went the extra mile to assist me. I would highly recommend this team and Agency.... Read more
Tenant
29th Jun 2021 (3 years ago)
J Lacerda
Very good experience. I was advised by Jennifer Dawson and Kate Amos. They were very professional and helpful.... Read more
17th Jun 2021 (3 years ago)
B COSMETIC
Nice easy simple and friendly
If youre looking to rent or buy, JLL is the place, they literally will show you 10 properties in one day without pressuring you.
amazing... Read more
14th Jun 2021 (3 years ago)
G Edgar
Wonderful experience, they’ve always been very quick to reply and have been very helpful and accommodating for all my enquirers, probably one of the best agencies I’ve ever had to deal with.... Read more
10th Jun 2021 (3 years ago)
S Djourov
Very positive feedback for my new lease in the Canary Wharf area. Sales experience with Jennifer and Stephanie was excellent, similar initial feedback for the account manager - Lingqiao. Overall, great experience, team is responsive and the move was completely remote. Documentation was easy.... Read more
Landlord
8th Jun 2021 (3 years ago)
V Mardell-Claxton
Jennifer and the team at JLL Canary Wharf were excellent at assisting us with our move. Communication was quick and clear and the whole process ran smoothly. They answered any questions we had and tailored the service to suit our needs due to distance.... Read more
4th Jun 2021 (3 years ago)
D CHENG
Jennifer and Stephanie basically ticked all the boxes. They are super responsive, helped me find a wide range of rental options and finally find my ideal next flat to rent. They are also very helpful in connecting with the landlord and negotiate terms and offers. My previous flat was also found via Jennifer, and that was 4 years ago, so defiantly a long lasting very professional team there at JLL CW.... Read more
Tenant
31st May 2021 (3 years ago)
J Stein
Fantastic team. Found, signed and moved in to my new flat within less than two weeks. Many thanks to Adam from the Canary Wharf team!... Read more
Tenant
28th May 2021 (3 years ago)
J Heighway
We had a really great experience with JLL. We were helped by Jennifer and Ieva and they were always at hand to answer any queries and provided brilliant support!... Read more
28th May 2021 (3 years ago)
M T
Excellent service from Jennifer and the team at JLL - very professional, responsive and a pleasure to deal with.... Read more
18th May 2021 (3 years ago)
Rob
Ayesha has been great throughout. Made me feel at ease the whole way and really helped to make sure it went as smoothly as possible. On the whole very impressed with JLL and they’re definitely the best agents I have used. Couldn’t recommend more... Read more
6th May 2021 (3 years ago)
N Contiero
Best in class service and trustworthy very professional agents. Highly recommend... Read more
6th May 2021 (3 years ago)
E Wood
Ayesha was super helpful, patient and responsive throughout the letting process. Would definitely use JLL again in the future!... Read more
Landlord
5th May 2021 (3 years ago)
A Kuzma
I can highly recommend JLL. The overall process was very smooth!... Read more
30th Apr 2021 (3 years ago)
M Ragazzi
Great customer service. Jennifer was extremely helpful from the beginning of the renting process until my actual move in date. I am very happy about how every detail of it has been dealt with.... Read more
Tenant
28th Apr 2021 (3 years ago)
A Awanis
My experience with Danny over at the sales team was terrific. He showed me some impressive properties, which met my expectation.... Read more
26th Apr 2021 (3 years ago)
J Roome

Whilst the letting agents are friendly and responsive, the property management team are not. As soon as we secured our tenancy agreement we were rushed out the door and left with a plethora of maintenance and health + safety issues with the apartment we were renting, which were either verbally promised to be fixed before our arrival or were deliberately hidden from us when we viewed the property (including but not limited to; a broken window, broken faucets, stained carpets + furnishings, electrical hazards). We received very little assistance from JLL and the help we did get was extremely limited and delayed, with much obfuscation on the part of the overseas landlords.
It is quite clear that JLL as a company does not care about it's tenants as much as it does its investors, so despite the friendliness of one or two members of staff (which is part of their job, and not something requiring praise), I cannot recommend renting from this agency. Overall, our treatment bordered on being intentionally deceitful and I would advise anybody thinking of renting from them to make sure they know exactly what they're getting into and who they're going to be dealing with.... Read more
Tenant
26th Apr 2021 (3 years ago)
L Yulo
Second time dealing with JLL - very efficient!... Read more
21st Apr 2021 (3 years ago)
P Louie
JLL helped through my buy-to-let apartment process. The Canary Wharf team is friendly and helpful in the property completion, handover and letting process. Thanks.... Read more
Landlord
20th Apr 2021 (3 years ago)
A Priaulx
Joanna has been a fantastic. She helped us find the right property and provided a 5 star service. I couldn't recommend her highly enough.
Highly professional and exemplary customer service.... Read more
8th Apr 2021 (3 years ago)
H Kelly-byrne
Joanna from JLL Canary Wharf has been an incredible agent to us. Not only was she responsive and incredibly helpful throughout the entire process, but she also found us our dream flat. We could not recommend her enough!... Read more
Tenant
6th Apr 2021 (3 years ago)
A Leouffre
We used JLL as our letting agent to help us find a new flat. Working with the team was an absolute pleasure. We especially loved Joanna as she was not only professional, but her expert advice and friendly manner made the leasing process less stressful and even fun! Furthermore, their implementation of online documentation made the process super convenient and considerable based on the current COVID restriction.... Read more
Tenant
5th Apr 2021 (3 years ago)
L Corsini
Very satisfied about the agency. Ayesha did a great job, taking care of my situation (Italian moving abroad after Brexit) and she managed to arrange everything in time, answering my several questions quickly. The properties JLL has are incredible, the house was even prettier IRL that on the commercial photos!... Read more
4th Apr 2021 (3 years ago)
S Emma
(Translated by Google) JLL is one of the most efficient and and professional estate agents we have dealt with!! Quick respones and friendly staff (Jennifer is lovely)! JLL manages to put us through the process within 2 days, we really appreciate their help!! profession! Very fast! We rent a house and require an urgent check-in time, but they are not cooperating with us, and the renting procedures are handled very well!
(Original)
JLL is one of the most efficient and and professional estate agents we have dealt with!! Quick respones and friendly staff (Jennifer is lovely) ! JLL manages to put us through the process within 2 days, we really appreciate their help!! ??????? ????? ??????????????????????????????????????... Read more
1st Apr 2021 (3 years ago)
J Leung
I am absolutely delighted with the whole JLL experience. I was able to rent out my apt in 3 weeks after taking possession despite that I am not able to be in London due to Covid. The team work at JLL was excellent including the walk through and the arrangements to get the furniture moved in and the viewing. I was seamlessly looked after by everyone in the team.
I would recommend anyone who wants to rent out a flat painlessly in Covid times to use JLL’s services! Thank you guys!
Jennifer Leung with thanks... Read more
Landlord
1st Apr 2021 (3 years ago)
L Smith
Super impressed with the service speed, professionalism and energy I received from Adam Garson at JLL.
I needed to find a place quickly during an international relocation and Adam helped me from start to finish (and managed to find somewhere that met all of my requirements)!!
Thanks, Adam :)... Read more
Tenant
31st Mar 2021 (3 years ago)
W He
Helped us to let out a property recently. The process is very smooth and all issues/questions have been addressed quickly.... Read more
Landlord
30th Mar 2021 (3 years ago)
K Goodway
Just rented a new flat in Canary Wharf with JLL. Sorted it out in record quick time, and the team was very helpful.... Read more
Tenant
30th Mar 2021 (3 years ago)
???
Very profesional, first class service, a wonderul experience.... Read more
30th Mar 2021 (3 years ago)
J Moreteau
I recently had a great experience finding my current home with JLL. Being our first time renting in London they were very attentive, friendly and supportive through the whole process to find a great place and make it all very smooth. Many thanks to Joanna and the team!... Read more
Tenant
30th Mar 2021 (3 years ago)
Z liang
I have had very professional service from Joanna and other staff from this branch. They have provided me timely information and prompt reply all the time. All the responses and advises are frank and helpful.... Read more
30th Mar 2021 (3 years ago)
S Kuzinkova
The agent was very efficient in arranging my tenancy. I would use JLL again and recommend to my friends.... Read more
Tenant
29th Mar 2021 (3 years ago)
T Chen
The staff there are friendly and professional. Their service is very efficient. I highly recommend Joanna to help you find your ideal property.... Read more
28th Mar 2021 (3 years ago)
V rajendran
Jennifer and Stephanie at the canary wharf branch were super helpful and attentive! I’ve had the smoothest experience with renting... Read more
Tenant
28th Mar 2021 (3 years ago)
W Staszkiewicz
I recommend Ayesha, had a very positive experience renting through her.... Read more
Tenant
26th Mar 2021 (3 years ago)
S Liew
This is the first time I engage JLL to let/manage my apartment and I am very satisfied with Lauren, Jennifer and their team in finding the right tenants to rent my apartment. The letting process was handled smoothly and professionally. I feel totally assured that my apartment is taken care of by the right team. Excellent service.... Read more
Landlord
24th Mar 2021 (3 years ago)
D athwal
Very helpful and easy to deal with. Ayesha was very responsive to all correspondence and was more than happy to work around all timings and time frames that suited me. Would recommend.... Read more
24th Mar 2021 (3 years ago)
A Chesnokova
Great service, very professional, all processes are quite streamlined, great customer experience so far... Read more
19th Mar 2021 (3 years ago)
EB
Can never say enough how grateful I am to have received the great services from JLL, in particular to Jennifer. Jennifer is quick and responsive and understand clients' needs well, so that she gives all the great timely and practical advices in anticipation of your needs. Met some other agents before and never knew what is professional until I met JLL.... Read more
19th Mar 2021 (3 years ago)
S Reid
I am really pleased with the service I received from Jennifer In the Canary Wharf office. Me and my partner love our new home and the moving process was smooth and stress free. I highly recommend using JLL. Thank you Jennifer :)... Read more
17th Mar 2021 (3 years ago)
R T
I have recently had the best experience in ever in renting a property. They were attentive, friendly and highly professional. I have never gone through a letting process so smoothly. All questions were answered and have really provided a first class service from the start. I would highly recommend both Stephanie and Jennifer who as a credit to them and to JLL.... Read more
Tenant
16th Mar 2021 (3 years ago)
M Tolasati
Had a smooth renting experience through JLL. They have a wide inventory of properties and do their best to get you a place that fits your budget and style. Jennifer Dawson and Kate Amos have been fantastic!... Read more
Tenant
16th Mar 2021 (3 years ago)
N S
Having worked with many agents in the past, I can positively confirm the professionalism and responsiveness of Jennifer to be truly outstanding. She looked after me from start to finish in securing me my ideal flat and all follow ups to have the contract agreed were done in an extremely professional manner.
Truly an asset to the agency!
Am now considering to move my own property to them so any prospective tenant can have the same experience. Thanks Jen!... Read more
Tenant
15th Mar 2021 (3 years ago)
L cheung
I am using JLL as my leasing agent for my newly purchased apartment at SPQ - they found me a tenant even before the legal completion was done. It’s really amazing. I am particularly impressed by Lauren Hatcliff, she is very efficient and effective, and extremely helpful. She always respond to my email within minutes. Simply professional. ????????... Read more
Landlord
14th Mar 2021 (3 years ago)
J W
Massive thanks to Joanna Ludlow from JILL Circus Office. She is helpful and responsive. Extremely friendly and will go out of her way to help answer all your questions! I couldn't have sorted out my new accommodation as quick as I did without her! Strong Recommend.... Read more
Tenant
1st Mar 2021 (3 years ago)
J Lu
I have JLL as my rental/managing agent of my apartment and have been working with JLL for more than a year. JLL teams are working effectively and efficiently, even during the pandemic. Well done team. Special thanks to Lauren, Shirley, and lyre.... Read more
Landlord
1st Mar 2021 (3 years ago)
A Mithani
The whole team at JLL was super efficient.
My apartment was up and running on their
website within 48 hours. Within 5 days a professional photographer had seen the apartment, photos and a video was posted .
Gemma, leva , Jennifer and especially Lauren
made the experience seamless.
In these unprecedented times they brought remote working to a different level.
The best team in Canary Wharf. Goes without saying , they managed to get a tenant within 3 weeks . I would wholeheartedly recommend them to any landlord.
Thoroughly professional and only an email away . What a team !... Read more
Landlord
23rd Feb 2021 (3 years ago)
I Mazzoli
Jennifer was fantastic and super easy to deal with. We had a great and quick service although in lockdown and with restrictions in place.... Read more
22nd Feb 2021 (3 years ago)
B Statham
I sold my apartment in Canary Wharf using JLL in Dec 2020. After speaking to several other estate agents in the area, I knew after meeting Liam and Mark that JLL were the most knowledgeable and I wanted them to sell my property. We had great communication throughout the whole process and they even managed to find us a cash buyer! The whole team at JLL provided us with an excellent service and I would highly recommend to all.... Read more
Seller
17th Feb 2021 (3 years ago)
Y Halliday
Thanks to Liam and the team at JLL for pushing through my purchase of a fantastic new property. The pressure was kept on the various solicitors involved in this complex process with communication maintained throughout and excellent service standards.... Read more
Buyer
15th Feb 2021 (3 years ago)
J Enoizi
All the team at JLL were excellent from beginning to end making the whole experience easy for me as a Landlord. Thank you!... Read more
Landlord
11th Feb 2021 (4 years ago)
D “NiceZe”
Very professional agency and they respond to the queries quickly. Also their agent Ayesha was very helpful and guided us through entire process.... Read more
9th Feb 2021 (4 years ago)
R Blue

I seldom give reviews, but this one is particularly well deserved. After a bad experience with a different London based Estate Agency, working with Ayesha from JLL Canary Wharf felt like a breeze. She is punctual, responsive, helpful, and pleasant, while maintaining a professional demeanor. Among other things, she went the extra mile and helped facilitate a number of custom arrangements with the landlord, to make some upgrades and also remove some furniture. The fact that we requested some of these arrangements post-signing, and yet received the same level of professionalism from Ayesha is even more commendable. Moving house can be a stressful endeavor, and she helped make the entire process easy, from viewing, to signing, to moving in, and even after. Well done!
Nota Bene: this review doesn’t account for day to day property management, as this is handled separately within the Agency and it’s too early to form an informed opinion so soon after move-in. I will come back with a review for property management in due course.... Read more
Tenant
6th Feb 2021 (4 years ago)
M Sotiropoulos
We had a really efficient and positive experience with Jennifer and Ieva in finding a new home. Professional and fast communication.
Definitely recommended!... Read more
5th Feb 2021 (4 years ago)
I Blanco
Joanna was incredibly helpful and professional. Always very responsive, caring and extra efficient. We were looking for a place to move in as soon as possible and she made it happen.
We had previous experiences with other agencies in Canary Wharf and the services provided by Joanna are outstanding. Thank you very much!... Read more
Tenant
4th Feb 2021 (4 years ago)
S Tancau
The service provided by JLL was great . Jennifer understood my demands & found me my perfect property even though I could only do viewings after 6pm . She was very organized & always responded fast to my emails . There was no time wasted on properties that did not meet my requirements so I would definitely recommend both her & the team at JLL... Read more
2nd Feb 2021 (4 years ago)
Z Varga
Professional customer service. Highly recommended.... Read more
2nd Feb 2021 (4 years ago)
A Shabalina
I was letting my apartment via JLL, they were very friendly, responsive, and quick. Lauren Hatcliff - the director, was always available on Whatsapp and answered all questions and resolved any concerns. I am happy with how smooth and easy the process went, as I was in a different country at the time of the handover and let, they took all the headache out of the process for me.... Read more
Landlord
2nd Feb 2021 (4 years ago)
D Sotou
We had a very efficient and positive experience with Jen and Ieva in finding a new home. Professional communication and very responsive.
Would recommend:)... Read more
1st Feb 2021 (4 years ago)
F LIN
Lauren she’s great very professional and helpful! Highly recommended!... Read more
31st Jan 2021 (4 years ago)
Y Wu
JLL Canary Wharf is professional, helpful and efficient. Recommended! Thank Lauren, Jennifer, Ieva and others.... Read more
30th Jan 2021 (4 years ago)
S Hu
Professional services from Ayesha, easy to communicate with and helped me settle in the new place smoothly during the Christmas period. Would highly recommend:)... Read more
Tenant
29th Jan 2021 (4 years ago)
R Bisnar
Thanks to Ayesha and team for making our transactions smooth and easy especially in this time of pandemic. We are loving our new flat so much! ????... Read more
Buyer
28th Jan 2021 (4 years ago)
C Simoni
Extra professional communication. JLL answered all my questions and resolved my concerns from day one. Specifically, Gemma was super helpful and easy to communicate with. An overall brilliant experience!... Read more
26th Jan 2021 (4 years ago)
J Meadow
I can highly recommend Liam @ JLL for doing an amazing job in selling my apartment during a very difficult time. The pandemic has led to a slight dip in prices in places, but Liam's positive attitude and go-getter attitude made sure we sold and completed on the sale in perfect time. Highly recommended, 5*****
Thanks Liam!
Matt... Read more
Seller
10th Jan 2021 (4 years ago)
O Velychko
We were looking for the apartment in Canary Wharf and engaged with several agencies. Experience with JLL and in particular agent Ayesha was the the best one. All interactions with the company and the agent were super helpful and informative. I felt that they are honest with us and don’t try to hide any inconvenient info (some other tried). Very much recommended!!... Read more
18th Dec 2020 (4 years ago)
E Klimenchenko
Unprofessional and inhuman property manager. The property manager doesn't care about the tenants of the apartments they manage. They don't provide any service. Simple email response takes about two-three weeks, so to fix a simple problem will take months. UPDATE: When you move out don't expect to receive your deposit back, it has been a month and they didn't provide us with the inventory check list, they didn't say what amount they would withhold they just don't respond. Also we overpaid the rent for the last month by £200 and that too was not returned to us for a month. Will update when it will be returned, if ever.... Read more
Tenant
11th Dec 2020 (4 years ago)
G Tan
I am based in HK and bought the apartment in Canary Wharf area. I am pleased to have JLL team to handle all the matters related to my apartment. JLL team response is quick and helpful. Thanks so much JLL team to give me a peace of mind while am aboard. Stay healthy and let's fight Covid 19 together.... Read more
Buyer
4th Dec 2020 (4 years ago)
F Fong
I had a great experience with them. Lauren’s team guided me through the entire proces from start to finish. Despite COVID, they were able to find a good tenant in a very short time.... Read more
Landlord
3rd Dec 2020 (4 years ago)
Y Aquadrom
JLL Lauren Hatcliff is our favourite agent. We were very well looked after from the beginning until the successful end. No question was too much for her and she was always available for us at any time. Specially for us being non UK residents she was of very big help and supported us where needed. We can recommend her any time and would use JLL because of her again. Parallel to JLL we had two other agencies working for us but it was no comparison to JLL due to Lauren‘s big impact. Thank you very much Lauren... Read more
2nd Dec 2020 (4 years ago)
D Lodge
great support as first time renters from Ayesha Ahmed at JLL and ongoing support from Pui Hung, thank you all at JLL... Read more
Tenant
13th Oct 2020 (4 years ago)
J (J.read_photography)
Fantastic experience we had with Joanna! Overly helpful and helped us finally get a flat after loosing two others. Answered any questions instantly and was always on hand to make sure the process ran smoothly ????... Read more
Tenant
28th Sep 2020 (4 years ago)
D Kantzelis
Excellent service from Joanna Ludlow who is taking care of us for the last 3 years. She is a great agent and i would be reccomending her and JLL to all friends. We already moved 2 flats with her and i can say she is working non stop to sort any minor or big problem. Great experience so far!... Read more
Tenant
22nd Sep 2020 (4 years ago)
S Cain
If you are looking to rent a high spec apartment in London with luxury amenities please contact Ayesha Ahmed from JLL!
Very professional, maintained great communication and clarity throughout. Most importantly found me the most amazing apartment within my criteria and helped me transition smoothly into my new tenancy.... Read more
Tenant
17th Sep 2020 (4 years ago)
A Ka
Excellent service can highly recommend. Especially Jennifer was very helpful in the flat searching process.... Read more
2nd Sep 2020 (4 years ago)
T Mihnea
Jennifer and Gemma are doing a fantastic job to find and put you into your new place as soon as possible. Would totally recommend JLL... Read more
29th Aug 2020 (4 years ago)
S Burki
Very professional and great response rate to our queries. Highly recommend their services!... Read more
28th Aug 2020 (4 years ago)
K Parmisano
Jennifer Dawson was our letting consultant and she was so wonderful to work with! She was extremely responsive and made the process painless for us. If you're looking for a honest, kind and high quality consultant, please reach out to Jennifer. You will not be disappointed!... Read more
Tenant
27th Aug 2020 (4 years ago)
F Aguilera
Customer service was excellent during our search for a place to rent. Special thanks to Ayesha Ahmed who was the letting agent we were in touch with. She was very quick to reply, very professional and really paid attention to our needs when suggesting places to us.... Read more
Tenant
26th Aug 2020 (4 years ago)
N Fung
very professional & speedy service provided by Lauren's team! Definitely it's a high efficiency estate agency!... Read more
21st Aug 2020 (4 years ago)
J Chui
Very professional service and consistently provide timely response, i’d never expected to get a tenant so soon in such pandemic situation, Great thank you to Lauren’s team!... Read more
Landlord
11th Aug 2020 (4 years ago)
A Ali
Liam Bartlett (JLL Canary Wharf) was the agent who assisted the sale of my property. Having been through this process a few times, I can honestly say it was an extremely smooth experience. Liam went above and beyond when it came to communication (which included being responsive late evenings and even whilst on holiday when not expected to). I felt Liam had my best interests at heart and always ensured things kept moving in the right direction. Coming from the hospitality industry, it takes a lot for service to be recognised and Liam’s approach certainly didn’t go unnoticed.
Couldn’t recommend JLL enough. I have already passed their details on to a few interested parties!... Read more
Seller
9th Aug 2020 (4 years ago)
K Haclin
I’m based overseas and Lauren Hatcliff and team found a great tenant. I’m very happy with the property management.... Read more
Landlord
17th Oct 2019 (5 years ago)
V Cousins
Amazing service and team! Lauren, Joanna and the whole team are always super professional, keen to help and have the best knowledge and experience in Canary Wharf and surrounding areas.... Read more
8th Oct 2019 (5 years ago)
O Symonenko
Very professional and efficient service. Many thanks to JLL team and Joanna for or their efforts understanding my needs.... Read more
7th Oct 2019 (5 years ago)
B Rafailidis
I am very happy with JLL service! They helped me arrange everything when moving in to the my new flat and they succesfully address my issues while managing the flat I rented. Joanna and Naomi are very friendly and hepful and are doing a great job!... Read more
Tenant
5th Oct 2019 (5 years ago)
K Eichinger
My smoothest experience in the London flat search, everyone was reliable and straight-forward to communicate with!... Read more
5th Oct 2019 (5 years ago)
S Celik
It was a great experience to work with JLL. Ayesha from the team was so professional and helpful. Thanks... Read more
4th Oct 2019 (5 years ago)
M Dudarev
My fastest and most comfortable experience in renting an apartment in the UK. Exceptional professional service before and after contract signing.... Read more
Tenant
4th Oct 2019 (5 years ago)
G Zengin
Very professional and very quick with Reply’s. Also the whole JLL correspondence is of the highest standards and also there renting procedures also well recommended... Read more
Landlord
4th Oct 2019 (5 years ago)
A Hickey
Had a great experience with JLL. The service was second to none and the staff are so professional and efficient. Wouldn’t hesitate to recommend or use again. Thanks JLL... Read more
2nd Oct 2019 (5 years ago)
L Judd
Wonderful, friendly and helpful staff. Couldn’t recommend more... Read more
2nd Oct 2019 (5 years ago)
J Till
The lettings team got me a great rent very quickly and were all very helpful.... Read more
Landlord
2nd Oct 2019 (5 years ago)
M Sleptcova
I am a tenant in one of the properties they manage. It is very difficult to contact your property manager - emails are not answered, calls not picked up, when calling the office no one from the management team is available. Some of the fixes we asked from landlord and that were listed in our TA are not fulfilled 4 months in.... Read more
Tenant
1st Oct 2019 (5 years ago)
J Bulman
Efficient and very professional service from JLL at Canary Wharf in letting out our apartment at short notice. Many thanks to all the staff ?.
Joe... Read more
Landlord
24th Sep 2019 (5 years ago)
Z Hussain
Very professional, helpful and efficient service from all staff I have interacted with at JLL Canary Wharf - they have done a great job letting my apartment twice (both within days of it going to market) and managing it for me and answered all questions very quickly. Would recommend.... Read more
Landlord
13th Aug 2019 (5 years ago)
S Betts
Had a great experience with JLL. Jennifer and Indra were amazing, both very helpful and made everything easy for us. Thank you!... Read more
10th Aug 2019 (5 years ago)
B Schäfer
Quite positive experience with Jennifer as the agent. Fast arrangement of the viewing, professional handling of the deposit and contract.... Read more
31st Jul 2019 (5 years ago)
A ?tef?nescu
So far I've had a lovely experience with JLL, they helped me find a flat around Canary Wharf in a short time frame, but in a very professional manner. Moreover, the staff was very friendly and helpful along the way, which I highly appreciated!... Read more
29th Jul 2019 (5 years ago)
S jagadeeswaran
I moved to my beautiful apartment in Poplar in July and found the service from JLL , excellent. A big mention to Ayesha Ahmed and team. They are super efficient, attentive and professional throughout the process. A big thank you to Ayesha and all the Team at JLL !... Read more
Tenant
12th Jul 2019 (5 years ago)
A Ragini
Fantastic service from JLL. We received what was promised to us.
Thank you Ayesha Ahmed from JLL for helping us with our move.
From Anu and Suresh.... Read more
12th Jul 2019 (5 years ago)
D Kapica
Moved in recently to a property let by JLL and couldn't have been more satisfied! Professional and friendly staff, always ready to help and answer any questions. Definitely recommend!... Read more
Tenant
12th Jul 2019 (5 years ago)
M El
Very helpful, I had to move in from another country and Indra and Jennifer were amazing. They helped me with paperwork and procedures to make sure by the time I got to London all I had to do was ask for the keys, and that is exactly what happened.... Read more
Tenant
3rd Jun 2019 (5 years ago)
M Dragomir
Looking to rent a property while finishing work after 6 pm can be very tricky in London. Jennifer from jll was absolutely fantastic, she was very understanding, professional and a naturally helpful person. I would recommend!... Read more
Tenant
3rd Jun 2019 (5 years ago)
M Payne
Joanna Ludlow is an excellent letting agent. She is prompt, well organised, caring and diligent. She really looks after her clients and customers. She could not have been more supportive. I received first rate service and would not hesitate to use Joanna and JLL again. Indeed I have already returned to them a second time.... Read more
26th May 2019 (5 years ago)
T Elena
The team has been very efficient to help me find the best place. They made the process very easy and stress free and went the extra mile when I was unsure about the exact location. Thank you.... Read more
21st May 2019 (5 years ago)
B Lau
The team at JLL has always been efficient in finding good tenants and in managing my property at Canary Wharf. That is why I have been returning year after year seeking their professional expertise in managing and renting of my property.... Read more
Landlord
16th May 2019 (5 years ago)
N Gurgula
Very disappointing experience with this agent - tried to arrange a viewing of two properties with them, they take your details and never call back. Will not waste my time in the future for a properties advertised by them... Read more
16th May 2019 (5 years ago)
S tse
Worked with Joanna Ludlow to let out 2 flats at Liberty Building in Canary Wharf. Very good services with speedy responses. Great follow-up work with efficient communications.... Read more
Landlord
15th May 2019 (5 years ago)
F Rivero
Great work done by JLL in helping me and my wife find our new place to live in London. Special thanks to Joanna for being always there to answer our questions.... Read more
Tenant
15th May 2019 (5 years ago)
E Z
Fantastic service, Valentina was really helpful in finding the right property for me.... Read more
15th Apr 2019 (5 years ago)
I Izzet
I moved to my beautiful apartment in Docklands in February and found the service from JLL, excellent. A big mention to Joanna Ludlow, she was super efficient, attentive and professional throughout the process. A big thank you to Joanna and all the Team at JLL !... Read more
Tenant
2nd Apr 2019 (5 years ago)
C Cai
FANTASTIC JOB BY JLL team! Much appreciated. They have been taken good care of my property and my lovely & nice tenant. Look forward to working with them in the future. Best of luck of everything, Lauren!... Read more
Landlord
31st Mar 2019 (5 years ago)
R huan
Wonderful staff, good service.... Read more
28th Mar 2019 (5 years ago)
?????
Professional service from Joanna and the team member for three years already! Well done!!! ??????... Read more
28th Mar 2019 (5 years ago)
Y Wan
Very efficient and professional service received from both Joanna. All issues and questions sorted within short time-frame and all my demands met with a smile and a solution. Would recommend to friends and colleagues and will be using JLL Canary Wharf in future!... Read more
28th Mar 2019 (5 years ago)
A Zukauskas
Reliable, prompt communication, plus reasonable fees. The agent gave friendly advices and felt like she was on my side. I would definitely use this estate agent again.... Read more
28th Mar 2019 (5 years ago)
A Coleman
Very efficient and professional service received from both Ayesha and Naomi. All issues and questions sorted within short time-frame and all my demands met with a smile and a solution. Would recommend to friends and colleagues and will be using JLL Canary Wharf in future!... Read more
20th Feb 2019 (5 years ago)
P Tang
It was a very pleasant experience working with Lauren Hatcliff, Joanna Ludlow and Rosie Lynam of the JLL London Residential Team. They keep me abreast of key issues that matter and respond promptly to my (sometimes silly) questions. They certainly are capable, experienced and professional operators whom I can rely on. As a team, they think global and act local. I am in good hands!... Read more
30th Jan 2019 (6 years ago)
S Orazgulyyev
The renting experience with JLL has been very pleasant. Very easy to reach and always helpful. Would absolutely recommend!... Read more
Tenant
27th Jan 2019 (6 years ago)
BBZWN
Nice service. Very kind and patient.... Read more
27th Jan 2019 (6 years ago)
L Morvilli
Amazing staff! Best letting agent in London, I highly recommend!... Read more
Landlord
18th Dec 2018 (6 years ago)
M Abreu
Excellent treatment of the customer and all completed with a very efficient and professional manner. Best estate agency in London... Read more
17th Dec 2018 (6 years ago)
L P
Joanna and the JLL team has been fantastic and efficient.... Read more
14th Dec 2018 (6 years ago)
H SEKKAR
The renting experience with Joanna and the JLL team was fantastic. Joanna has been extremely cooperative during the whole process, responding to my queries swiftly, solving issues promptly and pro-actively keeping me up to date.... Read more
Tenant
14th Dec 2018 (6 years ago)
N Kotsopoulos
High quality service as a letting agency and prompt/effective service in property management afterwards... Read more
Landlord
23rd Nov 2018 (6 years ago)
E Yu
It was a brilliant renting experience with JLL - Ayesha. The agent was professional and always answered questions patiently. The turnaround time of correspondence was really quick. Throughout this renting process, we felt really reassured that we worked with such a nice letting agent. I definitely recommend JLL to my friends. :)... Read more
Tenant
5th Nov 2018 (6 years ago)
C Raines
Billy Sio and his team at JLL were fantastic in helping us sell our flat in Canary Wharf (which they also helped us buy a few years ago). From the outset, they were realistic and honest in managing our expectations and we trusted that they would get the best possible price in the circumstances. We would thoroughly recommend Billy and JLL for any sale or purchase, especially in the E14 area.... Read more
Seller
25th Oct 2018 (6 years ago)
G Dayal
Very pleased with JLL and team. Excellent service! Joanna, the letting manager was very helpful.... Read more
Landlord
19th Oct 2018 (6 years ago)
J Tusar
Great and fast service, if you are looking for a great apartment in CW... Read more
11th Oct 2018 (6 years ago)
Z Fan
Jill is the best agency I tried. Very professional processes with the most helpful and patient agent--Ayesha... Read more
25th Sep 2018 (6 years ago)
C Flint
Amazing service!! Jennifer and Shivani kept in contact the whole way through the process! So friendly!! Highly recommend... Read more
12th Sep 2018 (6 years ago)
J Kuznetsova
Living so many years in the UK and found the JLL estate agency is the first agency I feel comfortable with. Very responsive, polite and friendly personnel. Professionalism is the highlight of the JLL. My experience has been none other than a pleasure. Any issues have been sorted very fast and effectively. It is the first agency that is happy to work and help international students!
Special mention to Joanna Ludlow, Indra Mikalauskaite and Kathrine Popiol who patiently and efficiently dealt with my calls and queries... Read more
31st Aug 2018 (6 years ago)
E Bonanno
Quick, efficient and friendly! We just moved to the flat we are renting with them and the help we received, in particular from Joanna, Indra and Pui, really made the difference.
Also after we moved in, their support for any tenancy related matter has always proved fast and positive.... Read more
Tenant
29th Aug 2018 (6 years ago)
N Salem
I am satisfied with JLL services, very professional and most important part that I really respected is their punctuality, in no case I reached an appointment and one of their staff kept me waiting even for a minute, thank you all..... Read more
16th Aug 2018 (6 years ago)
C Knott
Professionalism and efficiency are the hallmarks at JLL Canary Wharf. My experience over the last 6 years has been none other than a pleasure. Issues are dealt with effectively and swiftly.
Special mention to Sophie Webb who I’ve dealt with for the last 6 years. Sophie has patiently and efficiently dealt with my calls and queries and has proven to be a real asset to JLL.... Read more
14th Aug 2018 (6 years ago)
K yeoh
Good services.... Read more
12th Aug 2018 (6 years ago)
T To
Ayesha has been a very professional and responsible agent from JLL. Thank you for making our home looking a comfortable journey. I would recommend everybody to use JLL service.... Read more
9th Aug 2018 (6 years ago)
B Huang
Great service.... Read more
14th Jun 2018 (6 years ago)
T liu
Efficient help and excellent service... Read more
9th Jun 2018 (6 years ago)
M Lam
Staff are on-point and quick at responding. Great service all round. Very professional and consistent.... Read more
6th Jun 2018 (6 years ago)
A Stead
Very professional, efficient, lovely people. Would heartily recommend for a stress free property sale.... Read more
Seller
24th May 2018 (6 years ago)
F Scott-Milligan
We used JLL while still based in the US to find us a place in London ahed of our move. Joanna was amazingly helpful and very responsive with our questions and went above and beyond to make us feel comfortable about committing to a place before we arrived. Also after having been here a few weeks Joanna and JLL have been awesome helping us navigate getting set up and getting any required fixes taken care of.... Read more
Tenant
23rd May 2018 (6 years ago)
C Cooper
Best agency I've ever dealt with for rentals, really impressed! Shout out to Ayesha in particular who made my recent move seamless. ????????... Read more
Tenant
17th May 2018 (6 years ago)
D G
I was very pleased with JLL. Special thank you to Jennifer and Indra who were very helpful and quick in responding. Thanks to them the process was very smooth.... Read more
14th May 2018 (6 years ago)
P T
Excellent service, professional, helpful and great suggestions always. JLL acted for me on a sale. Ask for Billy at the Canary Wharf office.... Read more
Seller
11th May 2018 (6 years ago)
S Khan
Very professional and responsive. Jo has been wonderful to work. No issues whatsoever. Highly recommended.... Read more
10th May 2018 (6 years ago)
M Ismail
Very pleased with the quality of the customer service. Sophie was outstanding and found me a great rental property close to work which was also good value for money. The team takes time to understand a client's requirements which is appreciated. Highly recommend reaching out to JLL.... Read more
Tenant
30th Apr 2018 (6 years ago)
K Juden
Great service with a smile.
EDIT, one year later, we used JLL for a second time and, again, the service has been exceptional, professional, and friendly. We could hardly ask for more. Thanks to Sophie, Jennifer, Joanna, Pui and the rest of the team for their efforts. Always a pleasure.... Read more
27th Apr 2018 (6 years ago)
I Garcia
Very good relation throughout 2.5 years of tenancy, fast to action issues experienced. Highly recomended.... Read more
Tenant
25th Apr 2018 (6 years ago)
E Tashkova
I am very pleased with JLL and especially Jennifer who we dealt with. The first flat she showed us was exactly what we were after and she managed to negotiate with the landlord to let it to us, even though initially he opposed to having 3 tenants (in a two-bedroom property). The whole process was very quick and easy, and JLL's team are very helpful and attentive. We are really enjoying our new flat so far.... Read more
Tenant
24th Apr 2018 (6 years ago)
B AlpineXpress
Joanna was outstanding. Was very accurate in identifying properties that would suit me, and gave me very straight advice about each property. She was without a douby my "go-to" agent in Canary wharf and she was kind enough to give her opinion on other properties outside of her portfolio. I really appreciated her going the extra mile. Thank you Joanna, Stephen... Read more
12th Apr 2018 (6 years ago)
V Kuica
Very professional service from Yusuf. Highly recommend!... Read more
5th Apr 2018 (6 years ago)
F Scornaienghi
They are nice, they are professional...they are simply great!... Read more
19th Mar 2018 (6 years ago)
J Simmons
I recently purchased a property through JLL. Lewis helped guide me through the process, answering my (many) questions along the way, and helping to push the deal over the line. I’d highly recommend.... Read more
Buyer
6th Mar 2018 (6 years ago)
R Garciandia
JLL provided us a very good service. They are extremely efficient and very kind.... Read more
23rd Feb 2018 (6 years ago)
D Field
great service from friendly people... Read more
23rd Feb 2018 (6 years ago)
G Shi
Good people, effective work, recommended... Read more
8th Feb 2018 (7 years ago)
D Bransby
Great service from Jo and the team at JLL... Read more
7th Feb 2018 (7 years ago)
A R
Very fast and efficient service!... Read more
2nd Feb 2018 (7 years ago)
M Wu
JLL is managing two properties for me as an overseas investor in Asia. Very professional and responsible for owners, from collecting keys to any issues during rental. The tenants they found are almost professionals working in Canary Wharf area and have good profiles. Highly recommended.... Read more
Landlord
31st Jan 2018 (7 years ago)
F Mcguire
So patient, we made a mess of our paperwork and they fixed everything faster than we thought possible.... Read more
30th Jan 2018 (7 years ago)
S Weng
I have engaged JLL to manage my unit in Horizon Tower since it is ready for occupation. Despite some minor hiccup, I find that their service is quite professional, and up to my satisfaction. Their agent, Joanna is a very responsive, helpful and she put in extra effort to help me securing a tenant deal for my unit in Horizon Tower. Thank you.... Read more
Landlord
9th Jan 2018 (7 years ago)
C Regalado
Billy´s support was the best. I met him while viewing a property I actually did not like. He asked me where would I wanted to move, found a very last one for me and negotiated a great price. It took us two months to complete the operation. Just moved this week and I am the happiest. Very greatful.... Read more
Buyer
2nd Jan 2018 (7 years ago)
D Byng
Our agent was Joanna providing an excellent service from start to finish. I would highly recommend JLL if looking for a rental property.... Read more
Tenant
5th Dec 2017 (7 years ago)
D Chung
Very fast and high quality of customer service delivered by the staff members... Read more
1st Dec 2017 (7 years ago)
N Achtsis
Good experience; efficient and attentive.... Read more
30th Nov 2017 (7 years ago)
M Borriero
Great people, fast and efficient service.... Read more
7th Nov 2017 (7 years ago)
S Lau
"Charlotte, Sophie and the team at JLL have been fantastic help when letting our apartments. Their expert knowledge of the area and professionalism has allowed us to let our properties quickly and efficiently, and to some great tenants! We would highly recommend!"... Read more
Landlord
26th Oct 2017 (7 years ago)
D Despa
Great friendly service! The agents helped us with all our enquiries and made the renting process a bit easier.... Read more
Tenant
25th Oct 2017 (7 years ago)
D Rundell
Joanna Ludlow was very efficient and helpful, she was able to identify a few suitable places very quickly, and made the entire process smooth. I'd recommend her to anyone.... Read more
24th Oct 2017 (7 years ago)
K Jones
My recent experience with Joanna and JLL has been excellent.... Read more
24th Oct 2017 (7 years ago)
C Brown
We had very good experiences with the JLL Canary Wharf team especially Sophie Webb who deserves a special mention. They are very professional and they were able to find us good tenants promptly. Documentation is also very efficient. A joy to work with the team.... Read more
Landlord
24th Oct 2017 (7 years ago)
W tam
As i am not based in London, initially i tried looking for local agents to help market and lease my unit but after 2 months there were no response. With JLL within 2 days, they found a tenant for me and we were able to close the deals and complete all administrations via emails without me having to be there in London. Extremely please with the experience. Will definitely recommend JLL to anyone looking to lease out their units.... Read more
Landlord
23rd Oct 2017 (7 years ago)
G Epidexios
Highly recommended! I consider JLL and Joanna Ludlow as an asset to the sector with a genuine desire to give exceptional services. Friendly, easy to approach, unique professional and very customer-oriented. She presented me lots of quality options, all of them close to my preferences to save me time and choose what is best for me. She kept me updated throughout the entire process and she was always available to answer any questions, follow up and assist along the way. Thanks for your help Joanna.... Read more
23rd Oct 2017 (7 years ago)
S Harvey
JLL were extremely helpful both before we signed up with them, and throughout the process of marketing our flat for rental. They were efficient and found us excellent tenants almost immediately. The tenants wanted to move in within 2 weeks and JLL helped to facilitate this quick turnaround on a flat that had never been rented out before. A huge thank you to Sophie and her team.... Read more
Landlord
23rd Oct 2017 (7 years ago)
L Kvietkauskyte
Quick and professional!... Read more
23rd Oct 2017 (7 years ago)
A Marsh
Great service & Joanna Ludlow was very helpful.... Read more
23rd Oct 2017 (7 years ago)
L Ludmany
I would absolutely recommend JLL. Joanna was our agent - she was incredibly flexible and once we found a flat we really liked she helped so much. She ordered us all the furniture and advised what to ask for etc. She always replies promptly to her emails, within 1-2 hours. When we moved in, we wanted to get changed 2 items and she arranged everything for us. We got our new furniture within 2 days! She is absolutely professional, so helpful and kind. JLL does not stop providing services once you sign the contract, but ? provides a continuous support.? I'm very impressed and happy.... Read more
Tenant
23rd Oct 2017 (7 years ago)
M oikonomou
Joanna Ludlow at JLL has been amazing for us! She is always ready to help, kept us posted over the weeks -from the first appointment until we found our new flat- . Honest, very professional and enthusiastic. We definitely recommend JLL (and Joanna!!)!... Read more
Tenant
17th Oct 2017 (7 years ago)
Sam
Highly recommend JLL and particularly Joanna as she has always helped me find the ideal place that fits my needs. She understands what the client needs and delivers with impeccable service.... Read more
5th Oct 2017 (7 years ago)
L Mustatea
Not long ago I was searching for the ideal flat around Canary Wharf. Jennifer, representative of JLL, was absolutely great. In just few days, I visited plenty of apartments to choose from. I am more than happy to be customer of JLL as their premium service does not stop once the contract is signed (as it happens at some other London based agencies). Their continuous support is excellent and every single issue there might be is solved in matter of days!... Read more
Tenant
3rd Oct 2017 (7 years ago)
N Larriba
Very fast service and approachable staff members!... Read more
1st Oct 2017 (7 years ago)
A Caneve
There is a very small number of very professional real estate agents in London, and JLL are surely among them. Highly recommended.... Read more
28th Sep 2017 (7 years ago)
C B.
Jennifer, Indra, and the team were all a pleasure to work with! They were quick to respond, patient and very knowledgeable. I would strongly recommend working with JLL.... Read more
28th Sep 2017 (7 years ago)
J K
Professional service, prompt to reply and deal with issues, friendly and helpful staff.... Read more
28th Sep 2017 (7 years ago)
S David
JLL is the best ! We worked with a few real estate agencies to find a property to rent in London and I must say that JLL has the kindest, the most honest and the most efficient professionals we met. Also in my opinion JLL offer the most beautiful properties at a competitive price. They really advised us through the whole process and after. Thank you so much Joanna !... Read more
Tenant
27th Sep 2017 (7 years ago)
E Bisha
Very pleased with JLL’s professional and fast service as a real estate agency. Many thanks to my real estate agent Jennifer Dawson who was very kind and helpful.... Read more
27th Sep 2017 (7 years ago)
D Williams
Highly recommend Billy Sio - great guy who takes time to understand what you are looking for but also offers alternatives for consideration. Super patient and very impressive service. Thanks Billy.... Read more
20th Aug 2017 (7 years ago)
K K
excellent service!... Read more
28th Jun 2017 (7 years ago)
K Georgiev
A fantastic company with fantastic people on board. We rented an apartment from 2 000 miles away, communicating only from distance with their great team. Special thanks to Joanna Ludlow and Indra M., They have been great! The whole process was a pleasure, it was very well organised.... Read more
Tenant
27th Jun 2017 (7 years ago)
M S
Jennifer D from JLL has helped us to find a flat. She was very helpful, really beyond all expectations. All the paperwork and moving in routines were organised very efficiently. JLL's property management was very responsive. Highly recommended!... Read more
Tenant
23rd Jun 2017 (7 years ago)
K Prepalas
Excellent service I would definetely recommend them. Especially broker agent Billy helped me to find my new house. He is very professional and approachable, ready to respond my request quickly.... Read more
Buyer
11th Jun 2017 (7 years ago)
J Grinblo
Great service. Very personable and attentive.... Read more
27th May 2017 (7 years ago)
Stephanie
Great Experience. Joanna was very helpful throughout the process. She helped secure a property for us to rent and negotiated with the landlord on our behalf to meet our move in date and even furniture requirements.
She also went above and beyond to ensure our move in day went smoothly.
After having several negative experiences with other estate agents and no longer having any faith in them, Joanna, Indra and JLL as a whole were able to rectify that.... Read more
Tenant
25th May 2017 (7 years ago)
H Tan
Prompt response and professional service. My consultant Jennifer was knowledgeable about the market and was able to provide helpful professional advice.... Read more
21st May 2017 (7 years ago)
L Yulo
Considering that I had to close my deal within a very tight period of time, service was top notch, and everything worked out perfectly. Thank you JLL!... Read more
12th May 2017 (7 years ago)
I Womack
Professional, available and got a good outcome in short order. I would gladly recommend.... Read more
12th May 2017 (7 years ago)
T Foster
Compared to other agents in the area JLL stand out with superior quality, value and a reputation to match. I feel happy and comfortable to have such a competent and reasonable team as my lettings agents.... Read more
Landlord
11th May 2017 (7 years ago)
B Minervini
100% happy with everything from first contact to moving into our new property. Jennifer has been fantastic throughout and regularly kept us updated on the progress of our application as well as always being ready to help with any queries we had. The whole team has been fantastic and can't thank them enough!... Read more
Tenant
29th Apr 2017 (7 years ago)
L DJELLAL
Efficient, if I have to describe my experience with JLL in one word, they understand your need and show you only what you really are looking for. the staff was friendly and helpful.... Read more
18th Apr 2017 (7 years ago)
D Jain
Many thanks to JLL team and Jennifer for helping us get our home. The service provided was very professional and quick. They helped us close the deal in less than a week's time and helped us move in. The experience so far has been great and we hope it stays the same way. Thanks once again... Read more
Buyer
3rd Apr 2017 (7 years ago)
E Allan
Professional sales (thanks Joanna!) with a selection of good apartments and a slick onboarding & management process. JLL are in a different league to the lettings agents I've dealt with in the past ... a much better experience. Would definitely use them again.... Read more
Landlord
1st Apr 2017 (7 years ago)
G t
Just wanted to say that Sophie Webb was excellent in her support for helping me find an apartment in CW area. She was patient and very flexible. Much of the whole process being done while i was overseas. Really good. Thanks. Giles... Read more
28th Mar 2017 (7 years ago)
A LP
We were in contact with several different estate agencies but the service level from JLL were miles ahead of the others. They understood quickly what we wanted and found us the perfect flat that matched all our criterias. After having moved in we have found our property manager Yusuf to be beyond helpful, sorting out what ever it is that we need. When we need to move again we will definitely be sticking with JLL as we have had no issues what so ever. Highly recommend.... Read more
Tenant
15th Mar 2017 (7 years ago)
I Korotkin
Many thanks to JLL team and Sophie Webb! I was looking for a flat to rent near Canary Wharf for my family. Sophie made this process really easy, fast, and absolutely transparent for me. I have to admit that I was impressed by the service and communication. Despite I am not a resident of the UK all went very smooth and now I am a tenant of a lovely flat at a very good price. Definitely will use this agency again in the future.... Read more
Tenant
14th Mar 2017 (7 years ago)
P Blackheath
Sophie has just found me my new home. I move pretty often (yearly) and know what I want. She took my requirements on board and showed me only relevant apartments that matched my specifications. She was always on time for viewings and had very detailed knowledge of each apartment (heating/cooling/landlord details etc). It was a pleasure dealing with JLL and I would certainly use them again.... Read more
14th Mar 2017 (7 years ago)
M AVOU
Really professional , I would strongly recommend this letting agency.... Read more
Landlord
1st Mar 2017 (7 years ago)
C Ucbasaran
Very professional and reliable.... Read more
1st Mar 2017 (7 years ago)
S Sham
My mother and I have had a very pleasant experience with JLL, in particular with Ms. Sophie Webb of JLL Canary Wharf. Service is efficient, very attentive and accommodating. Would definitely recommend JLL as a property agent!... Read more
28th Feb 2017 (7 years ago)
V Chirawatpongsa
Good services, used them for many years now.... Read more
8th Feb 2017 (8 years ago)
S Lehrian
I found the service to be very professional. Sophie Webb was honest, pro-active, communicated with us at all times and delivered. Thank you.... Read more
18th Jan 2017 (8 years ago)
S Abrahams
Can't rate this agency highly enough, in particular, agent Billy Sio who used his initiative plus professionalism combined with courtesy and politeness throughout every step of the process. JLL Canary Wharf regained my faith in estate agents! They are an example of how things should be done. Many thanks.... Read more
21st Dec 2016 (8 years ago)
Y Ünal
We have been very pleased with JLL Canary Wharf’s and especially Billy’s work in the process of the property purchase, from suggesting suitable properties to answering any questions we have had up to completion. Competent, very efficient, and always extremely helpful – a job very well done!... Read more
Buyer
16th Nov 2016 (8 years ago)
A Silva
Excellent service. Joanna was super professional and helped me find the right place!... Read more
26th Oct 2016 (8 years ago)
A Chernova
The best agency I dealt with in Canary Wharf. Many thanks to my agent Joanna for an amazing apartment at a very good price. Highly professional and understanding the needs of the client.... Read more
Tenant
24th Oct 2016 (8 years ago)
M Verona
i have recently let two properties through JLL's Canary Whatf office. i have found eveyone involved to be both efficient and professional. i would have no hestitaion in recomending them.... Read more
Landlord
24th Oct 2016 (8 years ago)
G Lam
Brilliant staff, fast & efficient.
Always a pleasure working with JLL... Read more
2nd Oct 2016 (8 years ago)
P H.
Perfect service, we were helped by Sophie who negotiated the rent for us and was available out of office hours to show us the flat. We have not moved in yet, but so far 100% positive experience!... Read more
Tenant
2nd Oct 2016 (8 years ago)
U Malik
Really happy with the service that JLL have provided. They understood my needs and showed me a suitable apartment and guided me through the process to get a place! Highly recommend.... Read more
Buyer
1st Oct 2016 (8 years ago)
F nuffel
Very profession helpful and kind staff.
Thank you to Billy and Sophie... Read more
26th Sep 2016 (8 years ago)
L Sanchez
Extremely good service from JLL. We always felt very looked after by Jennifer Dawson who managed our new tenancy, Highly recommended.... Read more
Tenant
24th Sep 2016 (8 years ago)
V Triebner
Very competent and professional team, always helpful and friendly. Definitely recommend!... Read more
23rd Sep 2016 (8 years ago)
A Fernández
(Translated by Google) They were very nice and assisted us in everything.
They have been very nice and have helped us at all times.
(Original)
They were very nice and assisted us in everything.
Han sido muy simpáticos y nos han ayudado en todo momento.... Read more
22nd Sep 2016 (8 years ago)
Y Seng
happy to appoint JLL to handle my property. Jll team have provide me the excellent service and very good cooperation attitude ...GREAT.... Read more
Landlord
20th Sep 2016 (8 years ago)
V Low
Sophie and team were extremely professional and efficient... Superb service!!... Read more
19th Sep 2016 (8 years ago)
M Ariyananda
I agree with the above comments. Basically, I had to move into a property quite urgently and they helped me move in almost like in 3-4 days. And also it is a trustworthy agency where everything is going through a very scrutinised process. So far the post service has also been satisfaory; for example they get you in contact with setting up your utility bills etc. This helps if you are new to the UK systems. I would deifinetly recommend this to anybody!:-)... Read more
Tenant
19th Sep 2016 (8 years ago)
F Vickerstaff
Recently let a property using JLL and have had a fantastic experience. Jen has been wonderful - from negotiating the agreement with the landlord on our behalf, to helping us with the tenancy process prior to our move-in date (including providing all the information we needed, accommodating a Skype passport check, and being on hand to take us on second and even third viewings). Now that we have moved in, Pui, our property manager, has been incredibly helpful and nothing has been too much trouble. The whole team are so lovely and it has been a pleasure dealing with them!... Read more
Tenant
19th Sep 2016 (8 years ago)
H Li
Great lettings team. Always quick to sort out any problems.... Read more
Landlord
19th Sep 2016 (8 years ago)
S Lawson
Jen dawson gave us excellent service finding an apartment and then organising movingin, paperwork etc.... Read more
Tenant
9th Sep 2016 (8 years ago)
G Kutbi
They were very professional and suggested a property that matches all the things I required.
I am Pleased with the excellent service from this office.
I would like to give a special thanks to miss Sophie Webb from all her support and patience in finding me the property.... Read more
8th Aug 2016 (8 years ago)
N Kanathigoda
I was looking for a property in Canary Wharf overseeing the river, and several other criteria, Billy Sio from JLL Westferry took my case over and was very good in finding exactly what I wanted. I saw a total of 43 properties with various agents, and I have to say JLL and Billy, fully met my expectations in my search, JLL provided and very professional service, and would recommend them to anyone. Thank you... Read more
26th Jul 2016 (8 years ago)
A Gjølme
JLL at Canary Wharf have been very pleasant to deal with - friendly, professional and efficient.... Read more
26th Jul 2016 (8 years ago)
J Illsley
The service I have received has always been most efficient, helpful, speedy and done in a very friendly way. I could not ask for more and would recommend without hesitation... Read more
6th Jul 2016 (8 years ago)
M Ltd
Very professional, communicative, and easy to deal with.... Read more
6th Jul 2016 (8 years ago)
D Milosevic
Amazing experience with JLL and especially with Jennifer Dawson who help us to find our beautiful appartment. She was always here to help us for any questions and really listening our needs. We visited only few appartments because she exactly knew what we wanted. Very lovely and professionel Agent. I really recommend her to everyone.... Read more
Buyer
9th Jun 2016 (8 years ago)
A Wang
Working with Sophie Webb at JLL for renting out my apartment at Unex Tower has been a great experience. Very professional yet down to earth.
Andrew Wang... Read more
Landlord
9th Jun 2016 (8 years ago)
N Robertson
Thanks to Sophie and the Team we are now living in a beautiful area of the city.... Read more
Tenant
8th Jun 2016 (8 years ago)
F Decicco
Fantastic service! Working with Jennifer Dawson... Read more
8th Jun 2016 (8 years ago)
A Hawker
Sophie Webb has done a fantastic job - made the whole process really simple and straightforward. Many Thanks.... Read more
1st Jun 2016 (8 years ago)
J Preez
(Translated by Google) I had an absolutely sterling service from JLL
(Original)
I had an absolutely sterling service from JLL... Read more
31st May 2016 (8 years ago)
S Sehrawat
I have dealt with Sophie Webb and she has provided an amazing support during my home search , very active and friendly professional !!!... Read more
16th May 2016 (8 years ago)
T Vyas
Excellent agency with very good staff...Sophie Webb was our agent who not only was there when we got our first rental apartment in the city but was there throughout with us even after that...she's indeed a customers delight !... Read more
Tenant
16th May 2016 (8 years ago)
S Stretton
JLL were very professional and were able to arrange a flat and move in at short notice.... Read more
Tenant
10th Apr 2016 (8 years ago)
A Duff
I have high praise for the service I received when selling my home through JLL Canary Wharf. Billy Sio, as the agent I dealt with primarily, was exceptional, and everyone involved in the process was competent and professional. Under adverse and unusual circumstances they all contributed to the successful completion of the deal. I would use them again in a heartbeat. Many thanks!... Read more
Seller
31st Mar 2016 (8 years ago)
T Winborn
We have been renting our apartment in Canary Wharf through JLL for the last couple of years. All of the staff are extremely professional and work hard to ensure everything runs smoothly. A brilliant team who I would thoroughly recommend.... Read more
Tenant
31st Mar 2016 (8 years ago)
R Atallah
Great service. Willing to go out of their way to help... Read more
31st Mar 2016 (8 years ago)
C Patel
Very good service and fast and clear communication... Read more
30th Mar 2016 (8 years ago)
S Kumar
Very pleased with the service provided. Excellent agency to work with.... Read more
30th Mar 2016 (8 years ago)
B Chin
We have been clients of JLL Canary Wharf office for several years and we have been very pleased with their responsive to our queries and first class customer service. Joanna Ludlow and Charlotte Malone have been our main contact persons and they have been absolutely amazing in helping us with our leasing and tenancy matters. The focus on understanding the customers, getting the right results and delivering it all in a calm, precise and unflappable manner among myriads of details is a testimony of their professionalism and the superior, friendly and personable customer service that is the hallmark of JLL.... Read more
Landlord
18th Mar 2016 (8 years ago)
E Picoli
I have dealt with numerous estate agents in the past but working with Sophie Webb ranks as my best experience. Very helpful, genuine and on the pulse/fantastic knowledge of developments within Canary Wharf.... Read more
17th Mar 2016 (8 years ago)
A Vila
Great service, both when looking for a property and once already in the property. Excellent.... Read more
16th Mar 2016 (8 years ago)
E Çatak
Last year , untill I meet with JLL Canarywarf, I had to spend 3 months to be able to find a flat. And after meeting with them it took only 1 week to find a perfect place and move into it.
Especially Joanna Ludlow was amazingly helpful. Rather than a rental agency she made me feel like I am searching the flat my best friend who understands and takes care of my needs.
Thanks again for your great effort.
Happy rental
Esin... Read more
Tenant
15th Mar 2016 (8 years ago)
A singh
I have had a working relationship with JLL since 2014 as they helped me find my ideal apartment in Canary Wharf. They were extremely professional and their agents took into consideration my every need and helped me attain the right property at the right price. They have also been very proactive in managing the property ever since. In my experience I have never had any issues with JLL or any of their agents. I would strongly recommend their letting and other services especially to working professionals who may not always have the luxury of time for to meet their housing requirements on their own. JLL is definitely a one stop shop for all your leasing/property management requirements.... Read more
Landlord
15th Mar 2016 (8 years ago)
J Muthusubramanian
I worked with Joanna Ludlow to search for a flat at Unex Tower in Stratford. Joanna was an absolute delight to work with. She clearly understood our needs and let us explore options before finalising something. Even though we could not finalise the flat due to unforseen cicumstances, Joanna was very supportive and professional. We are pretty sure that in case we were to come back to the rental market, we would love to reach out to her.... Read more
Tenant
15th Mar 2016 (8 years ago)
T Sartori
Our company Skyline have been working with JLL and Sophie Webb for a couple of years now.
Always very professional and ready to help, Sophie have been amazing and I would recommend JLL to anyone who ask for a state agency that cares about their clients.... Read more
15th Mar 2016 (8 years ago)
M Davis
As an investor, I have worked with rental, management and sales at this branch of JLL and the experience has led me to add working with another branch in the City. The team combine a high standard of professionalism and responsiveness with being a genuine pleasure to deal with at all times. Thoroughly recommended.... Read more
Landlord
14th Mar 2016 (8 years ago)
L Babbea
Jennifer Dawson at JLL has been amazing for us, always ready to help and pretty much did what she said she was going to do, kept us constantly posted over the weeks coming up to us leaving a property and got us a new one that was exactly what we wanted! Very happy with the professional service. We will definitely contact Jennifer again if the need comes up.... Read more
Tenant
14th Mar 2016 (8 years ago)
N Naidoo
I dealt with JLL for my recent property search. The process was seamless, from viewing to leasing and finally moving in. The viewing agent Joanna Ludlow went out of her way to help us with bespoke requests and a second viewing to ensure we made the right decision and that we were happy with the apartment. I would definitely look to work with them in the future.... Read more
Tenant
12th Mar 2016 (8 years ago)
K Lee
I like everyone I met in JLL Canary office, they all very nice and provide me services professionally. I have no hesitation to continue my existing properties and new investment with JLL Canary Office.
I appreciate to all of you helping me out through the Buying process of the properties in UK as well as managing my properties.
George Lee... Read more
Landlord
12th Mar 2016 (8 years ago)
F mensah
I would recommend JLL for anyone who wants to sell/buy or rent property since their service is outstanding. They always respond to my query immediately and quickly response on maintenance issues. Thank you Sophie and all the staff at JLL Canary Wharf for your support to Marine wharf Flats.... Read more
12th Mar 2016 (8 years ago)
A Lum
JLL have been very professional across all levels of their services. Their officers are very approachable developing an easy rapport important for communication is so much simpler. They are always prompt in responding with good suggestions which is very assuring to all parties. It is a joy working with such a professional team who always delivers... Read more
11th Mar 2016 (8 years ago)
K Yeung
JLL has provided an excellent service in leasing and managing my apartment in Canary Wharf since 2000. The team is highly professional and has always beat my expectation. Despite I am not residing in the UK, I have never encountered any difficulties with my apartment.... Read more
Landlord
27th Feb 2016 (8 years ago)
S Galbraith
I've been working with numerous contacts within this office for over a year and find the service to be prompt, courteous, friendly and include the level of detail that I need. Any queries that I have, or information that I require are always dealt with immediately and answered in full which is greatly received as time is not always a luxury that I have. Customer Service is obviously a priority for this team which certainly helps me too.... Read more
23rd Feb 2016 (8 years ago)